Wix Website Builder Reviews

“amazing support from my rep”

Pros

The biggest highlight for me was my customer rep! He was absolutely amazing and made a real difference.

Cons

What frustrated me was that some of the other customer reps kept passing me around instead of actually helping resolve the issue.

“standout templates”

Pros

After trying a lot of website builders this one ended up being a really pleasant surprise. It's been the simplest one for me to work with while still giving me the freedom to design my site exactly the way I want. A lot of other well known platforms say they're drag and drop but they never worked that well for me. Since I have a background in graphic design, having full control over the look of my site really matters and this delivers on that. I also appreciate the templates for those times when I don't feel like building everything from the ground up. On top of that the e commerce features have given me more flexibility than anything else I've tried and I've really loved using them. I'd definitely recommend it.

Cons

I'm still getting familiar with everything so I honestly don't have many complaints at this point. One small thing I did notice is that with the photo slides, I wasn't able to change the arrow style and I do wish that were customizable. Still, it's a pretty minor issue overall.

“helpful tools and guides”

Pros

Whenever I need to make changes to my website, the tools and guides in this software have been really helpful and cover pretty much everything I need.

Cons

At this point, I honestly haven't come across anything that feels like a downside.

“packed with useful website options”

Pros

the software has been a really solid choice for me because it offers tons of options, plus a wide range of apps that let you build your site with whatever features you need.

Cons

Starting out with the software can feel a little overwhelming if it's your first time building a website since the builder includes a lot of different pieces to manage.

“helpful support every time”

Pros

Every time I've reached out for help, the customer service has been outstanding especially Edgar. everyone I've chatted with has been excellent and really supportive.

Cons

A few of the dropdown menus sometimes overlap with other menus which can be frustrating to deal with.

“shoutout to customer services!”

Pros

They were incredibly kind and genuinely willing to help me resolve my issue.

Cons

everything has been perfect especially the customer service!

“love the tool”

Pros

Building a website feels much more approachable with the software because it offers plenty of templates and ideas, turning what could otherwise be an expensive and time-consuming process into something far more accessible and manageable.

Cons

At the same time, it still calls for a solid understanding of web design basics and I often felt overwhelmed especially when I was trying to work with custom layouts and more advanced visuals.

“easy drag and drop builder”

Pros

the software is a solid platform for building digital experiences and its drag and drop editor lets me create and design websites without having to touch any code.

Cons

One downside is that the software still doesn't offer a mobile app.

“full control over my site”

Pros

Being able to edit and manage the website on my own is a huge plus.

Cons

At times, when I make changes to the desktop version, the mobile layout updates correctly on its own but other times I have to go back in and adjust the formatting again.

“basic builder with limits”

Pros

It works for putting together a generic website if you just need something simple as a basic user. There's nothing advanced about it but it covers the bare-bones essentials.

Cons

Once I tried to do anything beyond the absolute basics, it started to feel limited. It seemed to struggle with more than the minimum tools and details and the feature set wasn't very impressive.

“has useful add-ons”

Pros

One thing I really appreciate about the software is that it's a budget-friendly option for creating websites. On top of that, it comes with plenty of add-on apps and programs which gives you more flexibility when building out your site.

Cons

Getting around the platform can be a bit confusing at times. I've had to rely on quite a few tutorials just to put my website together and for someone completely new to website building, the whole experience can feel a little overwhelming.

“website creation for everyone”

Pros

Creating a website with the software is really easy and pretty much anyone can jump in and build their own site without much trouble.

Cons

Some of the more special features on the platform do come at an extra cost which can be a bit frustrating.

“really good option”

Pros

Starting a website from scratch is very doable with the software. You can register your domain through them, handle SEO and use plenty of features to customize the site and improve how it is positioned. There are lots of templates available and getting a good-looking website online is not overly difficult. The pricing is reasonable and clearly more affordable than hiring a specialist so the time you put into building it yourself feels worth it. Just keep in mind that if you want a domain without the software in the address, you do need to pay for that which is pretty standard and understandable. Overall it is a solid choice if you want to create your own site especially when launching a new activity and you do not have the budget to pay a professional.

Cons

Compared with when I used the software a few years ago for a simple website, the building process felt much easier back then. The interface has changed and now resembles WordPress a lot more. I can see that the current version is more advanced and probably gives users the tools to create a more sophisticated website but the older interface was definitely simpler to work with. At this point some sections feel fairly complicated and demand more experience and familiarity with this kind of work.

“website-building made simple”

Pros

Getting started with the software felt very approachable and it came loaded with plenty of tools and apps that made building websites possible without much trouble.

Cons

The biggest downside was the pricing. There was also a bit of difficulty getting used to it and certain features were not always easy to locate.

“excellent for agency websites”

Pros

This software has made it simple for our agency to create websites for clients.

Cons

There really isn't anything I dislike about the software, it's very user friendly.

“has many creative tools”

Pros

Between the technical help and the creative support, the software has been really solid for me. Whenever I need assistance, both the AI chat and the live support are quick to connect with and helpful to use.

Cons

Nothing specific comes to mind. Since I already understand website creation, I really haven't run into many downsides.

“So grateful”

Pros

Customer service was the highlight for me. I'm not very technical so I probably wasn't the easiest person to walk through the process but their representative stayed encouraging the whole time and explained everything in the simplest way possible. Eventually it all clicked and the light bulb finally went on for me.

Cons

At first it was a bit confusing to understand the titles and figure out where I needed to go to add certain items. Thankfull their repesentative made a big difference and was incredibly patient with me the entire time.

“helpful analytics, frustrating billing”

Pros

One thing the software does well is its integration options especially with tools like Google Analytics which make it useful for tracking how your site is performing and understanding your traffic better.

Cons

The downside is that the billing setup feels pretty misleading. It presents itself like a free trial but then asks you to add a card and when you try to remove that card, it ends up asking for another one instead.

“lovely experience”

Pros

Customer service was absolutely top notch to work with!

Cons

The navigation was a bit confusing at first but after getting some help from Customer Service, everything turned out great!

“simple workflow”

Pros

Starting off with this product was easy and the setup process was fast.

Cons

Its customization options didn't feel as strong as those offered by other similar tools.