Alisha Young
Legal Services, 500+ employees
More than a year
“accessible builder”
Pros
It is approachable for just about anyone and doesn't take much financial investment to get started with the platform.
Cons
One downside is that there's not much flexibility when it comes to choosing your URL if you build your site through the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
lauren gross
Mental Health Care, 11-10 employees
Less than 6 months
“building websites on your own”
Pros
Creating and designing a website with this platform is simple enough to handle by yourself.
Cons
Nothing to complain about yet. I'm really enjoying this platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Torlock Cooper
Computer Hardware, 1-10 employees
More than a year
“friendly start for first sites”
Pros
Getting started with a first website feels very user friendly with the software and it makes the whole setup process approachable for beginners.
Cons
Once you need anything beyond a basic generic site, the platform feels very limited in features especially if you're trying to build something more custom.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Munene N
Accounting, 500+ employees
More than a year
“great drag and drop builder”
Pros
Making a website and having it up and running with this software felt incredibly easy. Even as a beginner, designing pages was simple and enjoyable. It's truly a gem of a website creation platform. With its advanced features, the software provides a complete and reliable setup for building websites. The drag and drop editor works wonderfully and the wide selection of templates is excellent.
Cons
I'm only here to highlight the positive side of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cole Conner
Retail, 1-10 employees
More than a year
“powerful site builder for business”
Pros
Once it's set up the software handles almost everything for you which makes running things much easier. I've been really impressed with how well it works for our shirt business and how much of the workload it takes off our plate.
Cons
At first it can be slightly tricky to use and the help center could definitely go into more detail.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christian Estrellado
Marketing and Advertising, 11-10 employees
More than a year
“good fo first time website making”
Pros
Starting off with the software feels very easy and the ready made templates are especially helpful if you're new to building websites.
Cons
The customization options are a bit limiting since you can't fully customize everything without relying on the App Market.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Qiong Garner
Food & Beverages, 1-10 employees
More than a year
“excellent service”
Pros
The service and interface have been excellent. I've been using the software for a couple of years now and it's been a really positive experience.
Cons
One thing I don't like is having to speak with the AI before getting connected to a representative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Darius Smith
Retail, 51-100 employees
More than a year
“the software has been great”
Pros
The tool has been a huge help to my company and the rest of my team. I really love using it.
Cons
I don't have any complaints. I love this company and think it's pretty cool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mich
Health, Wellness and Fitness, 1-10 employees
More than a year
“impressed!”
Pros
Using it has been a really positive experience. It feels very simple to work with yet it still comes packed with plenty of features.
Cons
The Studio version comes across as the premium option and the editor gives people lots of room to be creative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Desmond Jones
Online Media, 1-10 employees
More than a year
“ideal for my consulting firm”
Pros
Has been a really solid fit for a business owner like me. I use it for my business consulting firm and it works very well for what I need.
Cons
My biggest complaint is the customer service by phone. That said the live chat option seems to be much faster and more helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
alex micolta
Food & Beverages, 1-10 employees
Less than 6 months
“plenty of website tools”
Pros
It gives me a lot of tools to build and manage my website which makes working on my web projects much more convenient.
Cons
At times, I feel the customer service isn't very helpful when I need support.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
jennifer salgado
Construction, 1-10 employees
More than a year
“Top tier!”
Pros
Putting together a webpage feels very easy on this platform especially with the wide range of templates available to choose from. It makes the whole creation process feel accessible and gives me plenty of options to build the kind of site I want.
Cons
One thing I didn't enjoy was that some design features are tucked away inside the menus while editing a webpage. If those editing tools were more accessible to figure out, the whole process would feel much more smooth.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Luis Huber
E-Learning, 1-10 employees
Less than a year
“nice templates”
Pros
Having a website up and running with the software is simple especially for beginners and the wide selection of templates makes the whole setup process fast and convenient.
Cons
Customization feels somewhat limited unless you know how to code and performance can start to lag when the website gets larger.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
robert durand
Retail, 1-10 employees
More than a year
“good templates, shipping holds it back”
Pros
Easy to get started with and there's a good selection of templates to choose from.
Cons
Shipping through Boxtal or Sendcloud either doesn't work at all or has major malfunctions which clearly wastes a lot of time. Until the software automatically integrates Mondial Relay, like it already does for home postal delivery where the process is automatic and there's no other shipping option, I'm seriously considering leaving the software for another well-known platform that offers Mondial Relay automatically or at least lets the customer choose their delivery method. That's a shame for the software because everything else is satisfactory, except for this crucial issue which is extremely important for sellers today. On this point, the software seems obviously behind its competitors, who already offer several shipping options that the customer can select automatically at checkout.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Virginia Lafean
Music, 1-10 employees
More than a year
“powerful features”
Pros
Being comfortable with the features didn't take long and the customer support team has been incredibly helpful every step of the way.
Cons
There are almost too many apps to choose from but honestly that's a pretty good problem to have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kennedy Kamaru
Market Research, 1-10 employees
Free Trial
“my thoughts”
Pros
Starting a website with the software feels great because there are so many templates available to kick off a project. It's also very flexible to work with which makes the whole platform user friendly. The App Market is one of the best parts since it offers a strong library of apps and plugins that really help site owners add more functions.
Cons
Pricing runs a little high and there are some limitations especially for beginners. For example, free domains can't be submitted to search engines which can be restrictive when starting out. It's also worth noting that the software is not open source.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
JYOTIRMOY DAS
Computer Software, 500+ employees
More than a year
“beginner friendly”
Pros
The drag and drop interface makes it simple for beginners without any coding background to put together impressive websites.
Cons
It doesn't offer a lot of customization options so flexibility is limited and the SEO optimization features are lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elena Dong
Electrical/Electronic Manufacturing, 11-10 employees
Less than a year
“basic tools but limited flexibility”
Pros
Pretty easy to start using this software and building a site feels simple thanks to its modular sections. It's also more affordable than many alternatives while still covering most of the basics, including email marketing.
Cons
Falls short when it comes to SEO and it doesn't offer much in the way of advanced customization, settings or functions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Chloe Orchard
Accounting, 51-100 employees
Less than a year
“perfect for my photography site”
Pros
This has been my go to for years and I've really enjoyed using it to build and manage my photography website.
Cons
The only downside is that adding custom code can be a little tricky at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
cynthia wagner
Luxury Goods & Jewelry, 1-10 employees
More than a year
“price jump after renewal”
Pros
The platform is simple to get around and the templates look polished. Having access to attractive stock photos is also a nice bonus.
Cons
The biggest downside was seeing the annual cost nearly triple after the first year which felt far too steep.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4