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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM
Kortnee McCall-Simmons

Executive Office, 1-10 employees

More than a year

5.0

“reliable design platform”

Pros

Has been the design and hosting platform I've relied on for well over ten years!! On top of the templates and built in features, their support team genuinely puts effort into helping users get the most out of the platform.

Cons

When Studio was introduced some of the older sites I had created with the original site editor didn't convert properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT
Thibault Teyssier

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“great free site creation”

Pros

Creating a website for free with this is really easy and the tools are simple to use which lets me build a site that matches exactly what I want. The royalty free images are also a really nice bonus.

Cons

The free version does have some limitations but for a no cost option it is still more than satisfying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ES
Edwin Santos

Leisure, Travel & Tourism, 11-10 employees

More than a year

5.0

“accessible builder”

Pros

Right from the start the software makes everything as simple as possible. The platform feels very accessible and comes with plenty of tools that really help with both building the application and promoting it.

Cons

At times the app can be a little slow to load but aside from that, it's a really solid tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LE
Lauren Evans

Design, 1-10 employees

Free Trial

5.0

“helpful templates”

Pros

The available templates are a really helpful starting point when building a website and there's also plenty of customization to modify things the way you want.

Cons

The process can feel a bit long at times although that's probably just part of creating a website in general. If anything the cost and some of the backend functions could be drawbacks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CE
Cameron Escovedo

Music, 11-10 employees

More than a year

5.0

“very affordable”

Pros

Creating a professional looking website with this software is really easy even without any coding knowledge. It lets me put together attractive sites at a very affordable price.

Cons

The one thing that's missing for me is the ability to save a site I've built as a template so I can reuse it for another business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AL
Alexandra Lintermanns

Marketing and Advertising, 1-10 employees

More than a year

4.0

“fast website creation tools”

Pros

Putting a site together in this platform is really easy especially when it comes to design. It lets you create websites very quickly and the apps available in the software Help cover pretty much everything you need in just a few steps.

Cons

Speed optimization is still a weak spot. Improving website loading times isn't very easy and pages can become bloated pretty quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MA
Miriam A

Education Management, 1-10 employees

Less than 6 months

5.0

“anyone can use!”

Pros

Building my own website was actually fun and very easy! I was able to put everything together quickly and it really feels like something almost anyone could use without much trouble.

Cons

Something that held me back was the price of the paid version which felt a bit expensive. I also wish they offered a longer trial period before asking users to commit.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BM
Brian McCrudden

Animation, 11-10 employees

More than a year

4.0

“I like it”

Pros

Getting started is very easy and it lets you purchase and connect your own custom domain right from the platform.

Cons

Inside the dashboard the more advanced tools can feel tucked away and a bit hard for beginners to find or use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MC
Mario Cruz

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“no technical knowledge needed”

Pros

One thing that really works well is how simple it is to use as a website builder. It makes putting a site together feel easy and manageable even without much technical knowledge.

Cons

A downside is that the template selection feels a bit limited and I wish there were more variety to choose from.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AI
Anna Izard

Arts and Crafts, 1-10 employees

Less than 6 months

3.0

“Good templates, confusing domain setup”

Pros

The template selection was broad and visually impressive which made it really simple to picture and shape a new brand.

Cons

It presents itself as a free platform and while some features are available at no cost, getting a domain set up ended up requiring payment. It was also extremely difficult to figure out how to claim the supposedly free branded domain. After spending several business days trying to sort it out we gave up on the product for our organization and went back to WordPress.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

RA
Raqel Acevedo

Food & Beverages, 1-10 employees

More than a year

4.0

“review of software”

Pros

Compared with a lot of other tools out there this is one of the more affordable options for building a business website.

Cons

That said it's not the most user friendly software when it comes to creating a business website so you pretty much get what you pay for.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Arts and Crafts, 1-10 employees

Free Trial

4.0

“worth exploring”

Pros

At first it felt a little plain when I started using it so I stepped away and came back later to explore it more. After spending more time with it I was surprised by how engaging it actually was. Building a highly flexible and responsive personal website can be complex but that challenge really pushes your creativity and sense of style. In the end I felt the effort was absolutely worth it.

Cons

The website building process is definitely complex although that part is understandable since it pushes creativity and professionalism. The bigger issue is that the manual instructions feel limited. I followed them but they were brief and fairly vague. Even as a first time user I was still able to get through the process successfully but it took a lot of time. The instructions would be much better if they were kept simple while also being more detailed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SH
Stefanie Hibbert

Graphic Design, 1-10 employees

Less than 6 months

3.0

“nice templates but overwhelming options”

Pros

Something I really appreciate is having full control over where everything goes while building the website. The platform also offers goodtemplates which gives you plenty of nice looking starting points to choose from.

Cons

Even though I really enjoy the flexibility when it comes to customizing the site there are so many customization options that it can feel overwhelming and hard to figure out at times.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

JG
Joy Gulley

Design, 1-10 employees

More than a year

5.0

“strong platform”

Pros

Building and designing websites has been really convenient because it's a effective platform with built in CMS tools that make content management much better. The drag and drop setup keeps the whole process simple while it still includes advanced options like HTML, JavaScript and CSS for more flexibility.

Cons

Handles all of my website design and development needs and I haven't run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG
Summer Greeder

Construction, 11-10 employees

More than a year

5.0

“creative tools for startups”

Pros

Is a really creative platform to work with! The logo maker and website builder are the tools I enjoy using most. They're especially useful for getting basic startup ideas and design concepts off the ground which really helps when I need inspiration and want to get ideas flowing :)

Cons

I'd still like to see more flexibility when it comes to graphic design especially for creating your own custom elements and images.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Tenai Seymour

Internet, 1-10 employees

Less than a year

5.0

“stellar fit for e commerce”

Pros

Compared with running a WordPress site with Elementor and other plugins, this feels much more easy to set up and manage. It works especially well for e commerce sites and does exactly what I need.

Cons

Editing certain things can still be frustrating and media uploads tend to glitch almost every time which ends up hurting image quality. It really makes the most sense for someone who wants a simple, quick website solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DW
Driale Warren

Consumer Services, 1-10 employees

More than a year

5.0

“about the software..”

Pros

I absolutely love how versatile this platform is! You can build your website and even set up payment options all in one place which makes it really convenient.

Cons

The downside is that you can't use your own custom website name without the product name attachment unless you pay for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MU
Mariano Ugarte

Investment Management, 1-10 employees

More than a year

5.0

“make your own site!”

Pros

Right from the beginning it feels thoughtfully designed to meet users needs. Its interface is very user friendly and it gives you the freedom to build just about any kind of website. The accessible drag and drop feature also makes customization simple so you can really make the site your own.

Cons

Has been genuinely helpful for me and I honestly have no complaints at all. It has worked so well that saying otherwise would just feel unfair.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ES
Ellie Smith

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

“modern layouts”

Pros

Putting together a fairly modern, cohesive looking website was easy thanks to the drag and drop builder.

Cons

I didn't feel like the template could be customized enough to make the site look truly unique.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MFW
Meg Fyfe Watkins

Non-Profit Organization Management, 1-10 employees

More than a year

3.0

“accessible builder, weak support”

Pros

The interface felt accessible and was easy to use so it would work well for anyone with only a very basic level of understanding.

Cons

Because it's such a large company, getting help was frustrating. When I needed assistance, tech support and customer service usually only had very limited knowledge and my questions often had to be passed along to someone more experienced which could take several days. I also had concerns about the company's ethics.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6