
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“brings ideas to life”
Pros
Bringing my vision to life takes very little effort with this tool and it has genuinely improved my workload in a positive way.
Cons
The pricing feels a bit less accommodating than I'd like for the features offered. Even though the tools are excellent it's meant to cater to small businesses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 1-10 employees
Less than 6 months
“easy to use”
Pros
The interface is easy and very user friendly which makes the platform simple to use.
Cons
It does fall short when it comes to specific features and templates customized to artists and art related communication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“renewal pricing feels deceptive”
Pros
At first the pricing seems affordable but over time it changes and they add services without really asking you.
Cons
The renewal cost is outrageously high and auto renewal happens without any clear notification. There's no refund even if you cancel right away. Customer support feels automated, slow to respond and not genuinely helpful. SEO options are limited, loading speed is poor and the pricing feels misleading overall with paid add-ons and automatic renewal.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Accounting, 1-10 employees
Less than a year
“budget friendly website builder”
Pros
Comes with plenty of features, is simple to get around and is affordable. It's an excellent choice for anyone who needs a website but doesn't know how to code.
Cons
Downside is that (depending on the kind of site you're building) there can be limits on how much you're able to customize certain parts of the page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 1-10 employees
More than a year
“helpful customer service”
Pros
The customer service representative I collaborated with was very attentive and explained everything clearly. The details they shared including graphics, made it much easier to figure out and understand the issue quickly and efficiently. My problem was resolved and the review of my subscriptions was also very helpful.
Cons
At this time I do not have any updates or suggestions to offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mining & Metals, 500+ employees
Less than a year
“lovely sites without coding”
Pros
A very approachable software so building a website is easy especially for someone who doesn't understand HTML or CSS. The visual design options are excellent and the overall website aesthetics look incredible.
Cons
One limitation is that some of the parallax scrolling effects don't offer as much customization as I'd like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 51-100 employees
Less than a year
“fast and free”
Pros
Has been free to use and it's easily the most user friendly no code website builder I've worked with. It has grown from being mostly a landing page tool into a much broader platform with additions like the softwareel and the software Studio. Because of that I spend less time doing manual work when building websites for clients. I also haven't been able to use AI with it.
Cons
Honestly the biggest downside is how hard it is to migrate over to this software. If I want to move my WordPress sites there's no integration available so I have to rebuild everything manually from scratch.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Good for beginners”
Pros
It works really well for people who aren't designers but one thing they don't make clear when you buy services through them is that they keep ownership of your domain name.
Cons
A big downside is that domain forwarding isn't available and if you purchase the domain through them they own it. That feels like a rip off.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“well informed support!”
Pros
Right away the support representative came across as well informed, precise and accurate and they were able to resolve my concern.
Cons
It took answering too many questions before I could finally get connected to the representative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Insurance, 1-10 employees
Less than 6 months
“my thoughts”
Pros
Getting started with this software was free and the platform felt user friendly right away. It was simple enough to figure out and it worked well overall for building a website. One thing I really appreciated was the summary suggestions it provided based on the topic of the site which was actually pretty helpful.
Cons
Editing the pictures after I had already selected them for the website was frustrating. Every time I went back to swap out photos it would throw off some of my previous text and parts of the layout I had already put together.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
More than a year
“outstanding support”
Pros
Compared with other hosting platforms this really stands out for the value included in its standard bundled services and the customer service was outstanding. I'm genuinely hoping I get to speak with their rep again because he went well beyond what I expected.
Cons
The only downside was the renewal pricing. It felt like a bit of sticker shock.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Less than 6 months
“excellent templates”
Pros
Having this much design freedom is a big plus and even someone with no prior experience can still put together a really nice looking website. The templates are excellent too and give you a strong starting point.
Cons
One drawback is that layouts can get messed up pretty easily if you're not careful. On top of that the mobile version doesn't always turn out right so it can take extra time to adjust and fine-tune it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Industrial Automation, 1-10 employees
Free Trial
“solid value for websites”
Pros
The pricing is good, it's simple to use and there are enough features and customization options to make it a worthwhile choice.
Cons
It's not really designed for e commerce in the same way Shopify is so I just wouldn't recommend using it for that type of business.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
E-Learning, 1-10 employees
Less than a year
“back with it and I love it!”
Pros
Coming back to this option was the right move and the support I received for the domain and email issues I had created was really helpful.
Cons
Honestly nothing to complain about. I should never have left the platform in the first place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 11-10 employees
More than a year
“great software”
Pros
Having a professional looking website up and running with this is easy even without much prior experience.
Cons
I don't like that it doesn't offer as much customization as some competing website builders.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Child Day Care Services, 11-10 employees
More than a year
“Good updates”
Pros
Updating our website and getting new content posted has been really easy. It makes it simple to make changes and publish updates whenever we need to.
Cons
It did take a little time at first to understand the difference between saving changes and actually publishing them live.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Security and Investigations, 11-10 employees
More than a year
“can make professional websites”
Pros
Building a very professional looking website is incredibly easy with this software!
Cons
At times putting together the mobile version of the website can be a bit tricky though it's nothing too serious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“dependable service”
Pros
Whenever an issue comes up the customer service team is really helpful and makes sure it gets resolved.
Cons
Website building still feels a bit challenging if you don't have much experience so it would be nice if they added features that make the process simpler for beginners without a background in this area.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Design, 1-10 employees
Less than a year
“simple process”
Pros
Building websites feels very easy because there are plenty of templates and customizable elements to work with. It makes the whole process much simpler so most of the focus can stay on creating the content and arranging it the way you want on the site.
Cons
The biggest downside is the cost which can get pretty high especially if you need to host a website that gets a lot of traffic. Even though the platform includes tools that make website creation easier those features can end up being quite expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Apparel & Fashion, 1-10 employees
More than a year
“Good for me!”
Pros
I used it for my life coaching business and it gave my website a really polished, professional appearane. I appreciate that a lot!
Cons
Starting out, the pricing felt pretty expensive and that was the part I liked least about using the software for my business.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8