
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Writing and Editing, 1-10 employees
More than a year
“professional sites”
Pros
Building a website feels very easy thanks to the huge selection of templates. The finished site comes out looking polished and professional and it seems to rank better than websites I've seen that weren't built with this tool. It's also nice knowing there are friendly, well trained support people available whenever help is needed.
Cons
I haven't run into any real problems with the software and I've been maintaining my site on it for the past four years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Helpful chat”
Pros
Customizing with the software feels very user friendly and the live chat support has been really helpful whenever I've needed it.
Cons
There's honestly nothing I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
Less than a year
“reliable portfolio builder”
Pros
Whether you're a student or a working professional, the software makes it simple to create and publish free websites that are user friendly. I originally used it to build my personal portfolio while I was in college and even two years later I still go back to that site as a reference.
Cons
The controls can feel a bit tricky when you're using them for the first time. It definitely takes some hands-on practice with the various features before you can move through everything quickly and efficiently.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Internet, 1-10 employees
More than a year
“quick setup”
Pros
Getting started with the software was really easy. There are plenty of templates to choose from and I was able to design my website the way I wanted without much trouble. Adding content and different elements to the site was also very simple.
Cons
Overall it works well but I do think it could offer more features. One downside is that changing templates is difficult once you've already started.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Retail, 1-10 employees
More than a year
“great seo tools”
Pros
Right from the start, the software impressed me with its wide range of templates, flexible design features and useful app market. The SEO tools are another strong point and they really help with improving rankings.
Cons
One upgrade I'd really like to see is the ability to change my site's style in the middle of a project without losing some of the customizations I've already made.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-10 employees
More than a year
“accessible website building joy”
Pros
Building sites with the software has been very easy thanks to its accessible, user friendly interface. It makes creating modern, responsive websites feel simple and the drag and drop editor lets me preview and adjust everything before going live. I've also been able to set up blogs without any trouble and the pricing feels quite affordable for what it offers.
Cons
I haven't run into any issues while building websites with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“constantly improving platform”
Pros
One thing I really appreciate about this software is how it keeps getting better over time. The platform gives you the flexibility to create both simple and more advanced websites without feeling limited. Whenever I run into an issue, customer support is right there and genuinely puts in the effort to get everything resolved quickly. Overall it's a strong platform for building and growing a business.
Cons
The one area that still needs improvement, in my opinion, is the eCommerce side of the platform. That seems to be the only thing keeping the software from becoming the most dominant option in the market. With WordPress dealing with some major issues right now and WooCommerce likely struggling to keep up with Shopify moving forward, the software has a real opportunity. If they can close that gap in eCommerce, I believe they could become the biggest website builder and CRM platform in the world.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 11-10 employees
Less than a year
“flexible site building options”
Pros
It is a really solid website builder that gives you plenty of control over how your site works and looks. Whether you want to start with a template or build things out with your own custom touches, it gives you the tools to handle both approaches well.
Cons
The interface can feel a little unfamiliar at first and takes some time to get comfortable with although a few tutorials are enough to clear that up. I also wish the customization went a bit further since it felt slightly more limited than I expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“user friendly”
Pros
Getting a website up and running with the software feels very approachable. The platform is extremely user friendly and you really do not need any prior experience to build a professional-looking site with its tools. Since it is web-based, it also avoids the trouble of dealing with multiple software deployments, upgrades or compatibility problems which makes the whole process much more convenient.
Cons
Working with templates does come with some limits since the customization options can feel quite restricted. Sites built on the software can also run into traffic-related issues and optimization or redirects are not always handled properly. On top of that even a small design mistake can end up affecting or ruining a lot of your work which can be frustrating.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Veterinary, 11-10 employees
More than a year
“my choice!”
Pros
Building and editing a website with the software has been a really positive experience. The platform is very user friendly and it makes creating your own site feel easy. They also offer tutorials you can follow which are helpful anytime you get stuck or can't figure something out right away.
Cons
There really haven't been many problems with the software. If I had to mention one thing, it was a little difficult at first to locate my website when I wanted to edit it but that has improved a lot over time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Fine Art, 1-10 employees
More than a year
“good value”
Pros
The pricing appealed to me at first and the integrations were a nice added benefit too.
Cons
Getting around the site can be a bit difficult at times.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Information Technology and Services, 11-10 employees
More than a year
“dependable support”
Pros
Building websites with the software feels very easy thanks to its accessible, user friendly interface. Creating attractive, professional-looking sites is simple and having access to customer support 24/7 is a big plus.
Cons
the software makes the whole website creation process so effortless that I honestly don't have anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-10 employees
More than a year
“quick setup, limited features”
Pros
Getting started with this product for web design is quick and simple.
Cons
the software doesn't offer as many features as some other online website-building services.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Computer Software, 51-100 employees
Less than 6 months
“accessible design”
Pros
Right away, the interface feels very accessible for building websites and the level of customization is one of the things I appreciate most. There's also a huge variety of templates which makes it easier to create a site that matches what I have in mind.
Cons
Overall I really enjoy using the platform. If I had to point out a weaker area, it would be the loading speed. I've noticed a few occasions where web pages took a bit longer to load than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 1-10 employees
Free Trial
“my review”
Pros
There's a lot of variety in the software and putting a website together is very easy. It gives plenty of flexibility during the building process which makes creating pages much more practical.
Cons
One thing that could be better is the limited number of editable page templates available which would make things more convenient for the client.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Farming, 1-10 employees
Less than 6 months
“designs with lots of options”
Pros
There are plenty of design choices available and the platform offers a lot of features to work with. It's fairly user friendly overall and having so many options makes it possible to build the site the way I want.
Cons
Formatting pictures can be frustrating at times and getting clear answers to questions isn't always as simple as it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
Less than 6 months
“easy navigation”
Pros
Customer service has been excellent and getting around the site is very easy.
Cons
Building out the website can feel a bit tedious at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Recreational Facilities and Services, 1-10 employees
More than a year
“patient support that delivered”
Pros
Right from the start the customer service was excellent! They were was incredibly well informed and guided me through everything with so much patience. Even when I accidentally stayed away from the chat too long I wasn't disconnected. They continued walking me through the process step by step until I got the solution I needed. Really thankful for the help.
Cons
There really weren't any downsides with this experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-10 employees
More than a year
“veyr happy”
Pros
Right from the start, the software felt very user friendly and easy to figure out. It's also nice that anyone can use it for free which makes it accessible for beginners and small users alike.
Cons
Another thing I really enjoyed is how simple the software makes the design process. The templates are very attractive, polished and visually appealing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Writing and Editing, 1-10 employees
More than a year
“fun website building”
Pros
Whether someone wants to sell products or put together a website, the software gives pretty much everyone the opportunity to do it. The whole process feels enjoyable and easy which makes building and designing on the platform really approachable.
Cons
I genuinely enjoy using this product! It only took me a few minutes to understand how blog creation works and once I got past that short adjustment period everything else went very smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10