Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PS

Plakilla Sandell

Information Technology and Services, 11-10 employees

More than a year

5.0
November 2024

website building is so simple!

Pros

Building a website with the software feels very easy even without much or any professional help. It really comes across like a beginner friendly guide to creating a site from scratch.

Cons

At this point, I honestly don't have any complaints. I haven't run into any problems when building websites, editing them or handling SEO and indexing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DT

Daniel Trigiani

Real Estate, 1-10 employees

More than a year

5.0
November 2024

Templates made it effortless

Pros

Using the software Website Builder, I was able to create a website with easy templates and support for multiple languages.

Cons

I honestly don't have any negative feedback to share and that says a lot in a positive way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Marcus Webber

Marketing and Advertising, 101-500 employees

More than a year

4.0
November 2024

small businesses can use easily

Pros

It's a solid option for any small business that wants to put together a website that looks professional without much trouble.

Cons

Analytics used to be hard to integrate properly for full conversion tracking but it seems to be working much better now. A big improvement overall.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AZ

Angelica Ziiga

Retail, 1-10 employees

Less than 6 months

5.0
November 2024

makes good sites!

Pros

Building a professional-looking site with the software feels very approachable even if you're just starting out. The website builder is accessible and the large collection of customizable templates makes it simple to create something that fits your style. I also appreciate how flexible it is.. you can add things like booking features or an online store without needing any coding knowledge. On top of that, the customer support team and knowledge base have been useful whenever I needed help figuring something out.

Cons

A frustrating part of the software is that after selecting a template, switching to a different one later isn't really simple unless you rebuild the site from scratch. It also has a lot of features but some of the more advanced tools are only available on higher-tier plans which may become costly for small businesses. With so many options in the editor, it can also feel a bit overwhelming at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SM

Stephen Muller

Apparel & Fashion, 1-10 employees

Free Trial

3.0
November 2024

beginner friendly setup, limited design freedom

Pros

Getting a website up and running with the software is very beginner friendly. The drag and drop builder makes creating a site simple and approachable especially if you're just starting out.

Cons

Customization feels somewhat limited though especially if you want to design the site exactly the way you have in mind.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

KM

Kyle McDonough

Insurance, 1-10 employees

Less than 6 months

5.0
November 2024

building my own site felt empowering

Pros

Having the option to build my own website and create the content myself was really valuable when I was selling life insurance.

Cons

I just wish there had been a wider selection of templates and more room for customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SN

Sabelo Ndwandwe

Computer & Network Security, 11-10 employees

More than a year

4.0
November 2024

simple website creation

Pros

Creating websites with it feels very easy and the whole process is simplified a lot.

Cons

It doesn't really offer much innovation and there isn't enough training available for new users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JB

Jamie Bosley

Leisure, Travel & Tourism, 11-10 employees

More than a year

5.0
November 2024

site copying saves tons of time

Pros

One feature that's been incredibly useful in the software is being able to duplicate entire websites and copy full pages to use on other sites. Since I often build similar websites, that option has really helped speed things up and made the whole process much more efficient.

Cons

One thing I didn't like was that on one of my premium sites, I had to update my credit card just to cancel the renewal. I also feel the cancellation process for premium plans is a bit confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AS

Arjan Sahni

Retail, 1-10 employees

More than a year

3.0
November 2024

helpful builder with customization limits

Pros

Using the drag and drop editor felt very accessible and I was able to customize my pages without needing any coding knowledge. I also liked the range of ecommerce features and scheduling tools which made setting up my online store quick and efficient.

Cons

At the same time, there were quite a few limitations when it came to website customization especially with restricted relational database connections and limited integration options for third-party plugins such as Typeform and Calendly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

RC

Rae C

Religious Institutions, 1-10 employees

More than a year

5.0
November 2024

user friendly!

Pros

Simple to work with and the platform is very user friendly. It comes with plenty of tools that help your site look polished and professional.

Cons

The cost can climb pretty quickly once you start adding extra features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Internet, 11-10 employees

Less than 6 months

3.0
November 2024

friendly editor, limited seo

Pros

Using the drag and drop editor feels very accessible so the platform is user friendly even for people who don't have any coding knowledge. It's also become more powerful now with the addition of the AI design tool.

Cons

SEO is still a weak spot. Even though it has made updates to its SEO tools, they're not yet as effective or customizable as what you get with other similar platforms.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

DG

David Gavin

Marketing and Advertising, 101-500 employees

More than a year

5.0
November 2024

quick website launch with AI

Pros

the software has made it possible for startup businesses to get a website up and running quickly and it even includes AI assistance to help refine the process.

Cons

There are still a few limitations when it comes to integrations and custom development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CP

Charlie Pentol-Levy

Financial Services, 1-10 employees

More than a year

5.0
November 2024

no background in design needed

Pros

Making a website with the software is incredibly beginner friendly. Within minutes, you can put together a site and in just a few hours, it can look really polished. The drag and drop setup with existing templates and ready-made designs makes the whole process feel very approachable. It's also really helpful that you can add things like subscriptions and even support online orders.

Cons

Moving the domain from GoDaddy over to the software was frustrating and not very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LF

Lawrence Fine

Management Consulting, 1-10 employees

More than a year

4.0
November 2024

Good tool

Pros

Publishing a site with the software is pretty easy and it's a fast way to have something live without much trouble.

Cons

The downside is that customization is fairly limited so while it's useful, that only goes so far depending on what you need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LE

luis Estevez

Consumer Services, 1-10 employees

Less than a year

5.0
November 2024

Customer services was amazing

Pros

Customer service was outstanding, with quick responses and a very professional approach. IVY did an amazing job.

Cons

Everything went really well and I don't have any negative feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sadik Shaikh

Computer Software, 500+ employees

Less than 6 months

5.0
November 2024

better website tools

Pros

Website development is better with this platform and the features and functions work really well.

Cons

I honestly haven't run into anything bad with this software. I really like using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KD

Kay D

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2024

excellent!!

Pros

Starting off with this product was very easy and it offers really solid value for the price.

Cons

There honestly aren't many issues to point out.. overall, it handles everything I expected it to do quite well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CABD

Carlos Abel Balbuena Delgado

Higher Education, 11-10 employees

Free Trial

4.0
November 2024

easy to use

Pros

Getting a site up and running with the software feels very approachable because it doesn't require extensive programming knowledge. Another strong point is the wide selection of pre-designed templates which gives users plenty of options to customize their website in a more comfortable and convenient way.

Cons

One downside I noticed is the pricing and the plans the platform offers. Over time, those plans can end up becoming quite expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

SA

Saffet Asiksoy

Retail, 1-10 employees

Less than 6 months

4.0
November 2024

plenty of options for templates

Pros

Right from the first attempt it feels easy to yse and there are lots of ready-made designs to choose from.

Cons

The ready-made designs don't always suit every need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JN

Julia Nelson

Real Estate, 1-10 employees

Less than 6 months

4.0
November 2024

solid start for business sites

Pros

Having a free plan for basic websites was a big plus and the platform feels very user friendly. It made it much easier to get my business website up and running.

Cons

the software works really well as a starting point for learning how to build a website but I did feel somewhat restricted by the features available compared with a few other platforms.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7