Plakilla Sandell
Information Technology and Services, 11-10 employees
More than a year
“website building is so simple!”
Pros
Building a website with the software feels very easy even without much or any professional help. It really comes across like a beginner friendly guide to creating a site from scratch.
Cons
At this point, I honestly don't have any complaints. I haven't run into any problems when building websites, editing them or handling SEO and indexing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Daniel Trigiani
Real Estate, 1-10 employees
More than a year
“Templates made it effortless”
Pros
Using the software Website Builder, I was able to create a website with easy templates and support for multiple languages.
Cons
I honestly don't have any negative feedback to share and that says a lot in a positive way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus Webber
Marketing and Advertising, 101-500 employees
More than a year
“small businesses can use easily”
Pros
It's a solid option for any small business that wants to put together a website that looks professional without much trouble.
Cons
Analytics used to be hard to integrate properly for full conversion tracking but it seems to be working much better now. A big improvement overall.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Angelica Ziiga
Retail, 1-10 employees
Less than 6 months
“makes good sites!”
Pros
Building a professional-looking site with the software feels very approachable even if you're just starting out. The website builder is accessible and the large collection of customizable templates makes it simple to create something that fits your style. I also appreciate how flexible it is.. you can add things like booking features or an online store without needing any coding knowledge. On top of that, the customer support team and knowledge base have been useful whenever I needed help figuring something out.
Cons
A frustrating part of the software is that after selecting a template, switching to a different one later isn't really simple unless you rebuild the site from scratch. It also has a lot of features but some of the more advanced tools are only available on higher-tier plans which may become costly for small businesses. With so many options in the editor, it can also feel a bit overwhelming at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Stephen Muller
Apparel & Fashion, 1-10 employees
Free Trial
“beginner friendly setup, limited design freedom”
Pros
Getting a website up and running with the software is very beginner friendly. The drag and drop builder makes creating a site simple and approachable especially if you're just starting out.
Cons
Customization feels somewhat limited though especially if you want to design the site exactly the way you have in mind.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Kyle McDonough
Insurance, 1-10 employees
Less than 6 months
“building my own site felt empowering”
Pros
Having the option to build my own website and create the content myself was really valuable when I was selling life insurance.
Cons
I just wish there had been a wider selection of templates and more room for customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sabelo Ndwandwe
Computer & Network Security, 11-10 employees
More than a year
“simple website creation”
Pros
Creating websites with it feels very easy and the whole process is simplified a lot.
Cons
It doesn't really offer much innovation and there isn't enough training available for new users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jamie Bosley
Leisure, Travel & Tourism, 11-10 employees
More than a year
“site copying saves tons of time”
Pros
One feature that's been incredibly useful in the software is being able to duplicate entire websites and copy full pages to use on other sites. Since I often build similar websites, that option has really helped speed things up and made the whole process much more efficient.
Cons
One thing I didn't like was that on one of my premium sites, I had to update my credit card just to cancel the renewal. I also feel the cancellation process for premium plans is a bit confusing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Arjan Sahni
Retail, 1-10 employees
More than a year
“helpful builder with customization limits”
Pros
Using the drag and drop editor felt very accessible and I was able to customize my pages without needing any coding knowledge. I also liked the range of ecommerce features and scheduling tools which made setting up my online store quick and efficient.
Cons
At the same time, there were quite a few limitations when it came to website customization especially with restricted relational database connections and limited integration options for third-party plugins such as Typeform and Calendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Rae C
Religious Institutions, 1-10 employees
More than a year
“user friendly!”
Pros
Simple to work with and the platform is very user friendly. It comes with plenty of tools that help your site look polished and professional.
Cons
The cost can climb pretty quickly once you start adding extra features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Internet, 11-10 employees
Less than 6 months
“friendly editor, limited seo”
Pros
Using the drag and drop editor feels very accessible so the platform is user friendly even for people who don't have any coding knowledge. It's also become more powerful now with the addition of the AI design tool.
Cons
SEO is still a weak spot. Even though it has made updates to its SEO tools, they're not yet as effective or customizable as what you get with other similar platforms.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
David Gavin
Marketing and Advertising, 101-500 employees
More than a year
“quick website launch with AI”
Pros
the software has made it possible for startup businesses to get a website up and running quickly and it even includes AI assistance to help refine the process.
Cons
There are still a few limitations when it comes to integrations and custom development.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlie Pentol-Levy
Financial Services, 1-10 employees
More than a year
“no background in design needed”
Pros
Making a website with the software is incredibly beginner friendly. Within minutes, you can put together a site and in just a few hours, it can look really polished. The drag and drop setup with existing templates and ready-made designs makes the whole process feel very approachable. It's also really helpful that you can add things like subscriptions and even support online orders.
Cons
Moving the domain from GoDaddy over to the software was frustrating and not very easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lawrence Fine
Management Consulting, 1-10 employees
More than a year
“Good tool”
Pros
Publishing a site with the software is pretty easy and it's a fast way to have something live without much trouble.
Cons
The downside is that customization is fairly limited so while it's useful, that only goes so far depending on what you need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
luis Estevez
Consumer Services, 1-10 employees
Less than a year
“Customer services was amazing”
Pros
Customer service was outstanding, with quick responses and a very professional approach. IVY did an amazing job.
Cons
Everything went really well and I don't have any negative feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sadik Shaikh
Computer Software, 500+ employees
Less than 6 months
“better website tools”
Pros
Website development is better with this platform and the features and functions work really well.
Cons
I honestly haven't run into anything bad with this software. I really like using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kay D
Marketing and Advertising, 1-10 employees
More than a year
“excellent!!”
Pros
Starting off with this product was very easy and it offers really solid value for the price.
Cons
There honestly aren't many issues to point out.. overall, it handles everything I expected it to do quite well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carlos Abel Balbuena Delgado
Higher Education, 11-10 employees
Free Trial
“easy to use”
Pros
Getting a site up and running with the software feels very approachable because it doesn't require extensive programming knowledge. Another strong point is the wide selection of pre-designed templates which gives users plenty of options to customize their website in a more comfortable and convenient way.
Cons
One downside I noticed is the pricing and the plans the platform offers. Over time, those plans can end up becoming quite expensive.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Saffet Asiksoy
Retail, 1-10 employees
Less than 6 months
“plenty of options for templates”
Pros
Right from the first attempt it feels easy to yse and there are lots of ready-made designs to choose from.
Cons
The ready-made designs don't always suit every need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julia Nelson
Real Estate, 1-10 employees
Less than 6 months
“solid start for business sites”
Pros
Having a free plan for basic websites was a big plus and the platform feels very user friendly. It made it much easier to get my business website up and running.
Cons
the software works really well as a starting point for learning how to build a website but I did feel somewhat restricted by the features available compared with a few other platforms.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
