Wix Website Builder logo

Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SO
Sarp Oktay

Biotechnology, 1-10 employees

Less than a year

5.0

“powerful builder with reliable uptime”

Pros

Right from the start, the software feels simple to move around in and the website-building tools are really capable. The performance metrics are useful, the pricing feels competitive and fair and the website uptime has been excellent.

Cons

One downside is that the most feature-packed plan is a bit overpriced. I also wish the lower-cost plans included more features and the website builder can be slow when loading.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 11-10 employees

More than a year

4.0

“my favourite”

Pros

Getting a site up and running with the software is easy thanks to its user friendly setup, ready-made templates, built-in features and reliable customer support.

Cons

The downside is that coding options are fairly limited and a few of the templates can feel a bit challenging for beginners to work with.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

GB
Gabriel Barbosa

Events Services, 1-10 employees

Free Trial

5.0

“good experience”

Pros

The new AI update has made the website creation process much more practical and faster.

Cons

It would help to have more tutorials on using code to make the site more customized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD
Michelle Donaldson

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“beginner friendly website creation”

Pros

Getting a website up and running with this platform feels very easy even without much technical know-how. It's simple to use and makes building a site accessible for people who aren't very technical.

Cons

At times, the platform can be a little buggy which gets frustrating. I'm also not a fan of the limited number of static pages especially since there's no option to add more when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WA
Wichiangdinbou Abonmai

Alternative Medicine, 1-10 employees

More than a year

5.0

“powerful SEO tools”

Pros

Building a site with the software feels very approachable because the drag and drop editor is accessible and simple to work with. It also comes with a wide range of templates, including designer-made ones and they can be customized to fit different needs. Another strong point is the selection of apps and integrations available for businesses. On top of that, the software includes advanced SEO tools and offers reliable hosting and security which makes it a solid all-in-one option.

Cons

The downside is that the software can get expensive especially when compared with other website builders and moving up to higher-tier plans costs even more. It also doesn't offer as much customization as WordPress particularly for users who want deeper control through coding. There are also some platform limitations to keep in mind, along with SEO constraints in certain cases. Site performance and speed could be better and some users may notice shortcomings in e-commerce features as well as analytics and reporting.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

KM
Krystle Mitchelitis

Philanthropy, 1-10 employees

More than a year

5.0

“Complete website builder”

Pros

Getting a site put together with the software felt very easy. The drag and drop editor and ready-made content blocks made the design process simple and I really appreciated the built-in business tools that make the software feel like a one-stop shop for just about everything a website needs.

Cons

One thing I'd still like to see is better website transferability. Aside from that, I genuinely enjoy using the software and plan to keep using it until easier transfer options become available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LF
Lana Fakhouri

Civil Engineering, 51-100 employees

Less than a year

5.0

“has the nicest templates”

Pros

Building websites with it has been worthwhile and the selection of templates available is pretty amazing.

Cons

It's been astounding for website creation and I honestly have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
Jérôme Combet

Online Media, 1-10 employees

Less than a year

4.0

“clean visuals”

Pros

The visual design tools make building a professional-looking website very easy and there's no coding needed to get everything set up nicely.

Cons

Pricing can get expensive if you're running a site over the long term and the templates don't offer as much personalization as I'd like.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

A
Anonymous

Arts and Crafts, 1-10 employees

More than a year

4.0

“handy appointment scheduling”

Pros

One thing that really worked well with the software was being able to integrate appointment scheduling directly into the website.

Cons

The part that pushed me away was the pricing and that's ultimately why I stopped using the software and switched to something else.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

NM
Niklas Müller

Health, Wellness and Fitness, 1-10 employees

Free Trial

4.0

“creative freedom for web design”

Pros

the software is a website builder that really lets your ideas take shape. You can pretty much do anything with it and it's completely up to you where each element goes. If you want a button in the top left corner, you can place it there. If you'd rather have it at the bottom center, that works too. It's a strong fit for anyone who already has a clear picture of how their site should look and wants plenty of room to be creative.

Cons

That same freedom is also one of the software's biggest downsides. Because there are almost no real limits, getting started can feel overwhelming if you don't already know how you want your website to look. And once your site grows larger, you may start running into some UI bugs which can become pretty frustrating to deal with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

EO
Eniola Oni

Non-Profit Organization Management, 11-10 employees

More than a year

5.0

“affordable website setup”

Pros

Getting a website up and running with the software doesn't take much effort and it can be done at a low cost since the platform itself is free.

Cons

A downside is that certain integrations aren't supported when using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MM
Maureen Miezah

Consumer Services, 101-500 employees

Less than a year

5.0

“the software gets it done”

Pros

Right from the start, the software makes everything feel simple and easy so getting things done doesn't take much effort at all.

Cons

There isn't really anything I dislike about the software because it's been excellent overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MU
Morgan Urban

Consumer Services, 1-10 employees

Less than a year

5.0

“packed with creative options”

Pros

Putting a site together with the software felt very easy and the range of features gave me plenty of options to work with.

Cons

I didn't run into anything I disliked while using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HB
henri bodin

Food & Beverages, 500+ employees

Free Trial

5.0

“site creation made simple”

Pros

Building a website with it is easy and it really guides you through the whole process step by step.

Cons

You can't create absolutely everything with it but it still gives you a lot of options and flexibility to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BJF
Bobby James Fournier

Consumer Services, 1-10 employees

More than a year

5.0

“powerful website tools”

Pros

Right from the start, the software felt packed with features in the best way. It offers a huge range of tools that really help with running and maintaining a solid website for a small business. I especially enjoy the website editor and the detailed reports are incredibly useful as well.

Cons

My only slight frustration is figuring out how to get the most out of the platform because there are so many features and functions. At times, it can be a little hard to find exactly where I want to go simply because there is so much included.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 51-100 employees

More than a year

3.0

“affordable setup but limiting”

Pros

Getting started was quick, low-cost and very easy. I was able to jump in and build without reading any documentation at all. It's also one of the more affordable website builder and hosting combinations available.

Cons

That said it feels quite a bit slower than Squarespace and WordPress. Like Squarespace, it also has trouble with mobile and the grid system feels more restrictive than I expected.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

KS
Kai Sickmann

Medical Practice, 1-10 employees

More than a year

4.0

“solid features”

Pros

Even the free version comes with a really strong range of features. The templates are a big plus for me because they make building a site much more easy and there's pretty much a suitable option for every purpose.

Cons

There's almost nothing I can really complain about. The only issue I've run into is that, on very rare occasions, the builder has crashed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Salami Abdullahi

Information Technology and Services, 1-10 employees

More than a year

4.0

“useful website creation”

Pros

It helps create and generate useful websites.

Cons

The server-side onboarding is not very powerful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EB
Eric Benton

Consumer Services, 1-10 employees

More than a year

5.0

“fun website creation”

Pros

Building my website with the software was enjoyable and easy which made the whole process feel fun.

Cons

Getting support while working on the website was difficult and finding help with development wasn't very convenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

JR
Jessica Robertson

Construction, 1-10 employees

Less than a year

4.0

“great templates and visuals”

Pros

The platform is simple to work with and the templates and stock images they offer are really impressive.

Cons

You will need time to get used to it at first but once you get over that initial hump the software works really well!

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8