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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SC
Sam Cooper

Marketing and Advertising, 1-10 employees

Less than 6 months

3.0

“helpful guides, limited flexibility”

Pros

It's a well-known platform and one clear advantage is the strong amount of user-generated content available especially when it comes to guides and tutorials.

Cons

At the same time, it's not as user friendly as platforms like Squarespace and it also doesn't feel as powerful or flexible as options such as Elementor for WordPress.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

MLSSR
Mareedu Lokesh Siva Sai Ram

Staffing and Recruiting, 101-500 employees

More than a year

4.0

“simple website building for everyone”

Pros

Building and maintaining a website with it is easy even for people without much experience.

Cons

It felt a little slower than I expected but overall it still worked well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SW
Steve Winogron

Fine Art, 1-10 employees

More than a year

5.0

“my review”

Pros

Starting our website from scratch on our own did not go very well so switching to the software was a huge relief. It's very accessible to use which made a big difference for our small family business. We were really impressed that it works well for complete beginners like us while still offering enough for more experienced web designers too.

Cons

Some of the backend business sections were a bit confusing at first especially when trying to find things like statements or upcoming payments. After spending some time with it though, we were able to figure it out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BL
Brian LaDuca

Information Technology and Services, 1-10 employees

More than a year

5.0

“so valuable!”

Pros

Right away, the best part about the software for me was how accessible and easy it is to use. It makes building a website feel very manageable even without much experience.

Cons

There really is not much I dislike about the software. If I had to point out one thing, I would say the pricing could be a little lower although it is definitely not unreasonable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Primary/Secondary Education, 1-10 employees

Less than 6 months

4.0

“easy to use”

Pros

Building a website or blog with the software doesn't require expert-level skills which is something I really appreciate.

Cons

Before buying, it's important to read all the instructions carefully because after 14 days you won't be able to get a reimbursement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MEP
Maria Eleonora Pisu

Entertainment, 1-10 employees

Less than 6 months

5.0

“code free website creation”

Pros

The code-free approach works really well and makes the platform suitable for just about any type of user.

Cons

It would be even better if there were more graphic design options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 11-10 employees

Less than 6 months

5.0

“drag and drop website freedom”

Pros

the software is a very user friendly CMS thanks to its drag and drop builder and you can create a website without needing any coding skills or technical knowledge.

Cons

Its customization options are somewhat limited compared with other platforms such as WordPress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EA
Estre Ame

Entertainment, 51-100 employees

More than a year

5.0

“perfect fit for me!”

Pros

Building a website with the software has been really worthwhile because it offers quality templates and lets you claim domains at an affordable price.

Cons

The downside is that it stops working once the trial period ends.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI
Kyle Isabelli

Writing and Editing, 1-10 employees

More than a year

4.0

“user friendly”

Pros

Getting started with it is easy even without any background in website development.

Cons

At times making updates appear the same on both desktop and mobile can be a bit difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

NT
Nathan Thurner

Insurance, 1-10 employees

Less than 6 months

5.0

“great software”

Pros

Building a site with the software feels very easy thanks to the drag and drop editor. There are plenty of templates to choose from and it's nice being able to put everything together without needing any coding skills.

Cons

The premium features can get pricey and the platform may feel somewhat limited when it comes to scaling larger or more complex websites.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MW
Marc Weinmann

Consumer Goods, 1-10 employees

More than a year

5.0

“good time while using”

Pros

Getting a website up and running with the software feels effortless. It's incredibly simple to use and makes creating impressive websites really easy.

Cons

Page loading can be a little slow from time to time but it's nothing too serious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AQ
Ashley Qualls

Entertainment, 1-10 employees

More than a year

3.0

“strong customization options”

Pros

the software gives you a lot of customization features which makes it possible to shape the site the way you want and really make it your own.

Cons

At certain times though, the software felt a bit difficult to use.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

JC
Julius Cordero

Entertainment, 1-10 employees

Less than 6 months

5.0

“simple website editing flow”

Pros

Building a website with the software feels very easy and moving around the editor while making changes is really convenient.

Cons

I honestly haven't run into anything to dislike. The website also feels interactive and engaging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BB
Brittany Ballweg

Sports, 11-10 employees

More than a year

5.0

“the software makes site upkeep simple”

Pros

Keeping my websites updated with the software has been really easy. I can't justify spending thousands of dollars every month just to have someone else maintain a site and the software makes it simple enough to handle on my own.

Cons

The only issue I run into is that the display can look a little off when I'm working on a smaller laptop. Then again, website editing probably isn't ideal on a Chromebook even though it still works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC
NINA CHUNG

Financial Services, 500+ employees

Less than 6 months

4.0

“solid start for a new site”

Pros

A capable platform for getting your own website up and running.

Cons

The features and icons could be improved further with better AI support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SEQP
Sabino Eduardo Quilca Pincos

Graphic Design, 1-10 employees

More than a year

5.0

“website design powerhouse”

Pros

Using the software for building websites, catalogs and online stores has been a really positive experience. The platform feels very accessible and it comes with templates, elements and features that make it a perfect choice for anyone who doesn't want to deal with lines of code but still wants a professional-looking design.

Cons

It would be even better if they offered more freedom with the CSS customization for online stores. Aside from that, the software works wonderfully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SE
Sonja Ecklund

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“Impressive editor”

Pros

Back when I built my website with the software, the templates really stood out to me. The interface felt accessible and putting together a site from scratch was very easy.

Cons

It's been a while since I last used the software but during the years I relied on it most heavily, from 2014 to 2022, the e-commerce features never really met my expectations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MU
Muhammad Umair

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0

“great templates”

Pros

My favorite part of the software is how everything works with drag and drop. Putting a page together feels really simple and one of the biggest advantages is that you don't need any coding knowledge at all. There's also a big selection of polished, high-quality templates to pick from and you can customize them however you want.

Cons

One thing that bothers me about the software is the pricing compared with other web hosting options. The contract renewing automatically without any warning is also really frustrating. Another downside is that you can only properly edit your site from a laptop or desktop which feels limiting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TP
Tony Petrou

Marketing and Advertising, 1-10 employees

More than a year

4.0

“builder with flexible design”

Pros

The interface is very user friendly and the drag and drop editor makes building and designing a website simple for just about anyone even without any coding knowledge or technical background.

Cons

Moving away from the software can be a trouble because the migration process is difficult. The free plan also comes with the software branding and doesn't include analytics, customer support could be better and some templates feel restrictive. On top of that, the SEO features are fairly limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

SB
Shuler Burton

Hospital & Health Care, 51-100 employees

More than a year

5.0

“powerful site creator”

Pros

Getting started with the software was easy and it still feels powerful enough to do what I need so I've really enjoyed using it.

Cons

It does have a few limitations here and there but most of the time there's a workaround that gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10