
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
Less than 6 months
“helpful guides, limited flexibility”
Pros
It's a well-known platform and one clear advantage is the strong amount of user-generated content available especially when it comes to guides and tutorials.
Cons
At the same time, it's not as user friendly as platforms like Squarespace and it also doesn't feel as powerful or flexible as options such as Elementor for WordPress.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Staffing and Recruiting, 101-500 employees
More than a year
“simple website building for everyone”
Pros
Building and maintaining a website with it is easy even for people without much experience.
Cons
It felt a little slower than I expected but overall it still worked well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Fine Art, 1-10 employees
More than a year
“my review”
Pros
Starting our website from scratch on our own did not go very well so switching to the software was a huge relief. It's very accessible to use which made a big difference for our small family business. We were really impressed that it works well for complete beginners like us while still offering enough for more experienced web designers too.
Cons
Some of the backend business sections were a bit confusing at first especially when trying to find things like statements or upcoming payments. After spending some time with it though, we were able to figure it out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“so valuable!”
Pros
Right away, the best part about the software for me was how accessible and easy it is to use. It makes building a website feel very manageable even without much experience.
Cons
There really is not much I dislike about the software. If I had to point out one thing, I would say the pricing could be a little lower although it is definitely not unreasonable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Primary/Secondary Education, 1-10 employees
Less than 6 months
“easy to use”
Pros
Building a website or blog with the software doesn't require expert-level skills which is something I really appreciate.
Cons
Before buying, it's important to read all the instructions carefully because after 14 days you won't be able to get a reimbursement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Entertainment, 1-10 employees
Less than 6 months
“code free website creation”
Pros
The code-free approach works really well and makes the platform suitable for just about any type of user.
Cons
It would be even better if there were more graphic design options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-10 employees
Less than 6 months
“drag and drop website freedom”
Pros
the software is a very user friendly CMS thanks to its drag and drop builder and you can create a website without needing any coding skills or technical knowledge.
Cons
Its customization options are somewhat limited compared with other platforms such as WordPress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 51-100 employees
More than a year
“perfect fit for me!”
Pros
Building a website with the software has been really worthwhile because it offers quality templates and lets you claim domains at an affordable price.
Cons
The downside is that it stops working once the trial period ends.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“user friendly”
Pros
Getting started with it is easy even without any background in website development.
Cons
At times making updates appear the same on both desktop and mobile can be a bit difficult.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Insurance, 1-10 employees
Less than 6 months
“great software”
Pros
Building a site with the software feels very easy thanks to the drag and drop editor. There are plenty of templates to choose from and it's nice being able to put everything together without needing any coding skills.
Cons
The premium features can get pricey and the platform may feel somewhat limited when it comes to scaling larger or more complex websites.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“good time while using”
Pros
Getting a website up and running with the software feels effortless. It's incredibly simple to use and makes creating impressive websites really easy.
Cons
Page loading can be a little slow from time to time but it's nothing too serious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
More than a year
“strong customization options”
Pros
the software gives you a lot of customization features which makes it possible to shape the site the way you want and really make it your own.
Cons
At certain times though, the software felt a bit difficult to use.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Entertainment, 1-10 employees
Less than 6 months
“simple website editing flow”
Pros
Building a website with the software feels very easy and moving around the editor while making changes is really convenient.
Cons
I honestly haven't run into anything to dislike. The website also feels interactive and engaging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sports, 11-10 employees
More than a year
“the software makes site upkeep simple”
Pros
Keeping my websites updated with the software has been really easy. I can't justify spending thousands of dollars every month just to have someone else maintain a site and the software makes it simple enough to handle on my own.
Cons
The only issue I run into is that the display can look a little off when I'm working on a smaller laptop. Then again, website editing probably isn't ideal on a Chromebook even though it still works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 500+ employees
Less than 6 months
“solid start for a new site”
Pros
A capable platform for getting your own website up and running.
Cons
The features and icons could be improved further with better AI support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Graphic Design, 1-10 employees
More than a year
“website design powerhouse”
Pros
Using the software for building websites, catalogs and online stores has been a really positive experience. The platform feels very accessible and it comes with templates, elements and features that make it a perfect choice for anyone who doesn't want to deal with lines of code but still wants a professional-looking design.
Cons
It would be even better if they offered more freedom with the CSS customization for online stores. Aside from that, the software works wonderfully.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Professional Training & Coaching, 1-10 employees
More than a year
“Impressive editor”
Pros
Back when I built my website with the software, the templates really stood out to me. The interface felt accessible and putting together a site from scratch was very easy.
Cons
It's been a while since I last used the software but during the years I relied on it most heavily, from 2014 to 2022, the e-commerce features never really met my expectations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mechanical or Industrial Engineering, 500+ employees
More than a year
“great templates”
Pros
My favorite part of the software is how everything works with drag and drop. Putting a page together feels really simple and one of the biggest advantages is that you don't need any coding knowledge at all. There's also a big selection of polished, high-quality templates to pick from and you can customize them however you want.
Cons
One thing that bothers me about the software is the pricing compared with other web hosting options. The contract renewing automatically without any warning is also really frustrating. Another downside is that you can only properly edit your site from a laptop or desktop which feels limiting.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“builder with flexible design”
Pros
The interface is very user friendly and the drag and drop editor makes building and designing a website simple for just about anyone even without any coding knowledge or technical background.
Cons
Moving away from the software can be a trouble because the migration process is difficult. The free plan also comes with the software branding and doesn't include analytics, customer support could be better and some templates feel restrictive. On top of that, the SEO features are fairly limited.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Hospital & Health Care, 51-100 employees
More than a year
“powerful site creator”
Pros
Getting started with the software was easy and it still feels powerful enough to do what I need so I've really enjoyed using it.
Cons
It does have a few limitations here and there but most of the time there's a workaround that gets the job done.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10