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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BA
baqar ali

Computer Software, 1-10 employees

Less than 6 months

4.0

“affordable plans with useful perks”

Pros

the software keeps costs fairly low and there's even a free plan to start with. If you want more features, you can upgrade for added benefits like using your own domain, getting priority support and having the option to sell online.

Cons

Compared with some other web hosting services, the software can still feel a bit pricey. I'm also frustrated that the contract renews automatically without any warning and the site is really only practical to edit from a laptop or desktop rather than a mobile device.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

NF
Nina Finn

Design, 1-10 employees

More than a year

5.0

“easy customization”

Pros

One thing that really stands out is how customizable the software is. I can also keep my phone images stored there without needing to download and save everything on my computer which is really convenient.

Cons

The mobile version can be tricky to design around because it doesn't always match the web view exactly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IK
imran khan

Computer Software, 1-10 employees

Less than a year

5.0

“free website builder with seo”

Pros

Using the software has been a really positive experience because it's a free platform for creating custom websites and the whole process feels very user friendly.

Cons

The interface is also very user friendly and it comes with useful SEO tools as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Apparel & Fashion, 1-10 employees

Free Trial

3.0

“solid templates, confusing extras”

Pros

There's a really good range of templates available which gives you plenty of options to start with.

Cons

At the same time, I couldn't really figure out the plugins or the AI features that are supposed to help make the site look more professional.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

A
Anonymous

Design, 1-10 employees

More than a year

5.0

“great website builder”

Pros

Getting started with the software was easy, it's simple to figure out and it helped me build a really wonderful website.

Cons

I haven't run into anything noteworthy to complain about; overall, the software has been an excellent service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CMS
Christian mahazi Simweray

Publishing, 1-10 employees

Less than 6 months

3.0

“quick setup, limited website tools”

Pros

With just a few simple prompts, I can put together a website in only a couple of seconds.

Cons

The downside is that there aren't many tools available to help me create a more professional-looking website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

RB
Ristel Binyet

Financial Services, 1-10 employees

More than a year

5.0

“great mobile-ready site builder”

Pros

Building a website with the software is a fun, fast way to present your business, brand or new venture online. One of the biggest advantages is that you don't need any programming knowledge to get started. Another thing I really appreciate is that the templates automatically adapt well to phones and other mobile devices so visitors can browse the site comfortably no matter what device they use. If you're planning to finally move into the digital space and take advantage of the many opportunities it offers, the software is definitely a strong option. It gives you a lot of freedom to create a very attractive website and showcase your products or services effectively. You can also add all the images and videos you want which makes it even better for building a visually appealing online presence.

Cons

The downside is the pricing once you want to move up to a paid plan and it's also almost impossible to transfer a database to another software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LW
Laina Wafer

Publishing, 1-10 employees

Less than a year

5.0

“flexible site sections”

Pros

Building a website with the software feels really easy because you can create it section by section. I really enjoy being able to mix and match different parts to get the layout I want.

Cons

One thing I noticed is that it prompts me to upgrade pretty often. That said it wasn't a huge problem since I eventually decided to upgrade after seeing everything it had available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YG
You Gao

Education Management, 500+ employees

Less than 6 months

3.0

“quick website bootstrap”

Pros

Getting a website up and running with the software was easy especially when I just needed a basic site and simple web hosting without spending a lot of time setting things up.

Cons

Because of how the software is built, adding custom features or extending the platform beyond its standard capabilities can be pretty limiting.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

CZ
Calvin zaabel

Marketing and Advertising, 1-10 employees

More than a year

5.0

“drag and drop builder”

Pros

The drag and drop editor makes it simple to customize a site without needing any technical know-how.

Cons

After a website is published, switching to a different template usually means rebuilding the content from scratch which can feel restrictive if you want to update the design later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NM
Nathaniel Madzivadondo

Hospitality, 1-10 employees

More than a year

4.0

“customizable templates”

Pros

The drag and drop editor makes building pages simple, there's a huge selection of templates to choose from and the built-in ecommerce tools are really useful.

Cons

Its integrations with other tools and third-party apps are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CS
Connor Smith

Food & Beverages, 1-10 employees

Less than 6 months

5.0

“lovely designs and simplicity”

Pros

Using the software feels very easy and the design options look absolutely incredible.

Cons

I have a hard time coming up with anything I dislike about the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LECM
Luis Enrique Chumacero Marcatoma

Design, 1-10 employees

More than a year

5.0

“professional templates for ecommerce”

Pros

I enjoy using the software for my ecommerce projects because it offers templates with very professional designs, along with features that let my customers complete their purchases without any complications.

Cons

It would be nice if they added more advanced controls for those of us who want to make more customized modifications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Program Development, 1-10 employees

More than a year

3.0

“simple sites, limited flexibility”

Pros

It's very simple to create easy websites and they're also very easy for the client to manage afterward.

Cons

Because it focuses so much on simplicity, it ends up limiting how much you can customize when building the website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

LM
Lerato Masemola

Mechanical or Industrial Engineering, 500+ employees

Less than a year

4.0

“accessible tool”

Pros

Using this platform felt very easy and the interface is accessible enough that building a site doesn't take much effort. The customization options are also a big plus since they give you plenty of flexibility to shape the website the way you want.

Cons

One downside is the limited ability to switch templates once you've started and the premium pricing plans can feel a bit expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

RK
Raj Kafle

Computer Software, 1-10 employees

Less than a year

5.0

“fast launch”

Pros

Launching a site is quick and the out-of-the-box configuration makes the whole setup process very easy.

Cons

The e-commerce side has fewer options than I'd like although it still includes some useful features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM
Brandon McGee

Transportation/Trucking/Railroad, 101-500 employees

Less than 6 months

5.0

“novice-friendly site creation”

Pros

the software is a really helpful platform for building websites. Its design makes it possible for beginners to put together a detailed website without much trouble.

Cons

It only gives you access to some fairly basic layouts. You can do more with it but compared with other competitors, the webpage design options still feel somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MD
Mateusz Dąbrowski

Professional Training & Coaching, 1-10 employees

Free Trial

3.0

“decent results, limited flexibility”

Pros

Making a website with the software is very easy even without any technical background especially because the templates do a lot of the work. The final result looks decent enough and works well for a basic site.

Cons

Changing things later can be frustrating because once a template is chosen, it's not simple to switch to another one without basically starting over. On top of that some of the more advanced tools were difficult to locate and felt buried in the menus.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

SK
Selina Köckert

Marketing and Advertising, 500+ employees

Free Trial

4.0

“free services that help a lot”

Pros

The free services available are really useful and add a lot of value.

Cons

Getting in touch with support can be difficult at times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

JM
Joakim Mårtensson

Accounting, 1-10 employees

Less than a year

4.0

“Polished results”

Pros

The drag and drop editor gives the software a lot of design freedom so putting together a polished, professional-looking website feels very doable even without any coding background.

Cons

Pricing can add up pretty quickly with the software especially once you move to a premium plan or start adding more advanced features so it may not work well for every budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7