Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HG

Heid Gossen

Mental Health Care, 1-10 employees

More than a year

4.0
November 2024

Satisfied

Pros

The platform is very user friendly and it gives plenty of control when it comes to designing and customizing the site.

Cons

At the timeI used it, it didn't include any fundraising features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JP

Jan Pedersen

Writing and Editing, 1-10 employees

More than a year

4.0
November 2024

blog friendly site builder

Pros

I use it constantly for my blog and it makes building a nice-looking website really simple.

Cons

Switching templates can be a bit tricky. Still, it's not a big problem because I can do a ton of things with it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RS

Ram Sharma

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
November 2024

AI powered

Pros

Using the software, I've been able to build an excellent website and improve the reach of my original site. The AI feature has helped me a lot throughout the website creation process.

Cons

all of the features have been really good. There's no need to download any extra tools or extensions because the software already comes with the best features and functions built in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CD

Christina Dilworth

Environmental Services, 1-10 employees

Free Trial

5.0
November 2024

here's what I think

Pros

Building a website with the software has been really enjoyable and the platform works very well for that.

Cons

The only part I wasn't too happy with was some of the software updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Higher Education, 1-10 employees

More than a year

4.0
November 2024

my time with the software

Pros

Getting started with this software felt very simple because it is highly accessible and even someone without a design background can use it without much trouble. The tools are easy and easy to understand. The wide range of templates is another big advantage, with plenty of well-designed options that help create a professional look for different types of businesses. Another interesting point is that the software offers a large number of extra features, such as forms, online stores, blogs and even SEO tools. I really enjoyed using it and would recommend it.

Cons

That said there are still some limitations. The design flexibility can create responsiveness issues, meaning not every layout automatically adapts to mobile phones and tablets the way you would expect. This can leave the site looking a bit messy and make things harder for users who are not very familiar with the platform. On top of that, the software can become expensive for anyone who needs more effective plans, additional storage space or advanced features. The free plan gives a good initial experience but it comes with the software ads on the site and a less professional URL which may not be ideal. They really need to improve these conditions for users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

MA

Melahni Ake

Professional Training & Coaching, 1-10 employees

More than a year

5.0
November 2024

attentive support that boosts business

Pros

Every time I've contacted customer service, their attention to detail has really stood out. I genuinely appreciate the help and support they've given me and it has helped me improve and elevate what I offer through my business.

Cons

The only frustrating part is the bot you have to go through before reaching a real person. When I need assistance, it can be hard to stay patient while answering all the assessment questions just to get to customer service.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CDB

Charles David Butler

Computer Software, 1-10 employees

Less than a year

5.0
November 2024

website setup made simple

Pros

Building a website and getting the supporting web infrastructure in place was very easy. Registering a domain name was quick and setting up email was not too difficult either.

Cons

Connecting everything with Gmail was more complicated than it should have been and the calendar integration also took more effort than expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BC

Brian Chow

Real Estate, 1-10 employees

More than a year

5.0
November 2024

great templates

Pros

Getting a website up and running with the software is very simple. It offers a huge variety of design templates so there are plenty of options to choose from.

Cons

The interactive features are somewhat limited and pages can sometimes load a bit slowly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KC

Karen Cordero

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0
November 2024

creative freedom from scratch

Pros

I really appreciate being able to build a site from the ground up without needing any previous design knowledge.

Cons

One downside is that some features take a while to be added even when other platforms already offer them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TB

TERESA BEDGOOD

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
November 2024

perfect for first time websites

Pros

the software has been a really good fit for me as someone with very little experience building websites.

Cons

I honestly can't think of anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Maggie McCarron

Financial Services, 1-10 employees

Less than 6 months

5.0
November 2024

fast launch

Pros

Creating a site with the software feels very easy. The drag and drop editor makes page design accessible and the quick publishing option means you can have a website live in just a few minutes. The templates are well done and there are plenty of built-in apps and features, such as contact forms, that you can add without relying on third-party tools.

Cons

There really haven't been many problems for me. If anything, one limitation is that the software sites don't offer full code-level customization which could be a drawback for more advanced users. That said I prefer working with templates so it hasn't caused any issues on my end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MK

Melissa Kelly

Health, Wellness and Fitness, 101-500 employees

Less than 6 months

5.0
November 2024

my recommendation

Pros

The drag and drop website editor has been really useful and makes building pages much more convenient.

Cons

I just wish there were more pricing tiers available than the current options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BE

Brian Ewald

Sporting Goods, 1-10 employees

More than a year

4.0
November 2024

has custom options

Pros

A big reason I chose the software was the point-and-click editor. It also stood out as the only platform that let me set up the custom product options my products need.

Cons

One frustrating part is that the developers keep changing things without any documentation and they often remove features in ways that hurt the site's usability, design and layout. Even with 24/7 priority support, help is basically nonexistent. Someone may answer the phone but I can't say they've ever actually solved anything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

DM

Davide Milesi

Renewables & Environment, 51-100 employees

Less than 6 months

5.0
November 2024

great for any skill level

Pros

It's genuinely very easy to use and never feels complicated even if you're completely new to it. At the same time, it's absolutely a solid option for more experienced users as well.

Cons

None because it really is a well-built platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK

Gyunhyeong KIM

E-Learning, 1-10 employees

More than a year

4.0
November 2024

ready made templates that work

Pros

Getting started is easy because everything is already set up to use. I usually just pick a template and customize it the way I want.

Cons

One downside is that the templates the software offers feel very similar to the ones you can find with most WordPress web hosting services.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

MG

Michael Griffin

Computer & Network Security, 1-10 employees

Less than a year

3.0
November 2024

free site, user needs time to adjust

Pros

You can put together a website at little to no cost and it gives you plenty of freedom to design it the way you want.

Cons

The sites don't come with a dot-com domain and the editor takes some time to learn.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

RD

Robert Douglas

Sports, 1-10 employees

Free Trial

5.0
November 2024

free website builder win

Pros

Getting started with the software is really nice because anyone can build a website for free in the beginning.

Cons

I don't have anything negative to say about a platform that lets anyone create and promote a website for free right from the start. Even after the trial ends, the paid plan is still offered at a low price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MD

Matt D

Capital Markets, 1-10 employees

Free Trial

5.0
November 2024

amazing AI

Pros

Using the software felt very accessible and the AI features are amazing.

Cons

Navigation can be a little tricky at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CR

Carlos Ramirez

Marketing and Advertising, 51-100 employees

More than a year

5.0
November 2024

creative freedom with the software

Pros

the software really lets your creativity take over while still giving you plenty of tools to build a website that fully reflects your product and the experience around it. The drag and drop editor is very user friendly, there are tons of impressive design options available and the App Market made it simple to add lots of extra functions to my site. It's an excellent platform for building a strong online presence even if you have no coding knowledge at all.

Cons

There is a free plan available but it comes with limitations and displays the software ads. To unlock the platform's full capabilities and use a custom domain, you need to upgrade to a premium plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

Elizabeth Lucas

Publishing, 1-10 employees

Less than 6 months

5.0
November 2024

helpful AI setup flow

Pros

Right from the start, the software gives you the option to use an AI chat to build a more personalized dashboard or you can skip it if you prefer. I went with the AI chat and it asked about the kind of content I wanted to create, my site name and what I was trying to achieve. After that, it guided me through the setup process, how to get paid and suggested extra apps that could help with building the site. The first app it recommended to me was the the software Blog app which fit what I needed.

Cons

The only downside for me is that the pricing feels a little high so I haven't upgraded yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10