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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TH
Tim Haley

Farming, 1-10 employees

Less than a year

5.0

“so easy to use”

Pros

Everything about it felt easy to use and the platform was open and accessible from the start.

Cons

There really aren't many downsides for me; if anything, I just wish I had started using it much sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Shaniqua Keys

Staffing and Recruiting, 11-10 employees

Less than 6 months

4.0

“stunning visuals and media”

Pros

One thing that really makes the software stand out is the visual quality. They clearly put extra thought into choosing stock photos and videos and that gives the whole platform a more polished feel.

Cons

The monthly cost is still higher than a lot of competing options. It would be a lot more appealing to buy if the monthly or annual pricing were lower.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

IP
Ishit Patel

Design, 11-10 employees

Less than a year

4.0

“versatile templates and modules”

Pros

Getting started with the software is very easy and the wide selection of templates is a big plus. It also offers a good variety of modules and themes that can cover nearly any type of website need.

Cons

Customization can be limiting at times. Because most of the platform is already structured in advance, it's difficult to create websites that feel truly unique or far outside the usual layout options.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

IK
Iwona Kügler

Accounting, 1-10 employees

Less than 6 months

4.0

“my review”

Pros

The interface is easy to use and still gives you a lot of options when it comes to designing your site.

Cons

There isn't enough image content or a wide enough selection of design templates to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AW
april wheeler

Retail, 1-10 employees

Free Trial

4.0

“helpful trial for getting started”

Pros

They give you a trial period which is useful for testing the platform and getting familiar with how everything works without paying upfront.

Cons

One thing that felt misleading was signing up thinking the account was free, then getting an invoice once the trial ended if I wanted to keep it. I chose the software to help take my dropshipping business further, assuming I was starting on a free plan. Definitely read the fine print carefully.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CR
Christopher Robinson

Information Technology and Services, 1-10 employees

More than a year

5.0

“quick setup”

Pros

Putting my site together felt almost effortless with this. It was like having a magic helper for every little website idea I had. The drag and drop editor is really simple to work with and the templates look absolutely gorgeous.

Cons

I did need to spend a bit more to remove the the software ads and access some of the better features but in the end it felt worth paying for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NR
Nicole Robbins

Consumer Goods, 1-10 employees

Less than 6 months

5.0

“appreciate the guidance”

Pros

The software was quick to pick up due to the templates and the learning tutorials were current enough that I could jump right in without any trouble. It offers all the setup options you need and the platform walks you through the entire process from beginning to end.

Cons

I can't think of any downsides at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HJ
Hannah J

Marketing and Advertising, 1-10 employees

More than a year

3.0

“nice results, tricky builder”

Pros

The finished websites come out looking polished and putting together product pages is pretty simple.

Cons

Moving to another host is made unnecessarily difficult. On top of that, the admin interface is not very beginner friendly especially for people just getting started. The website design process can also feel unaccessible and unless you already have a lot of experience with the the software platform, it's hard to tell whether the final layout will actually turn out the way you want.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

6

Functionality

6

DR
David Rudel

Sports, 11-10 employees

More than a year

5.0

“versatile website setup”

Pros

Getting a website up and running with the software was incredibly easy whether it was something simple or a more complex site.

Cons

Using it felt very accessible and I was able to add new features to my website as I learned how to use them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AH
Alexa Hernandez

Education Management, 51-100 employees

More than a year

3.0

“complete free version but tedious tasks”

Pros

It's generally simple to use and the free version comes with a lot included.

Cons

Certain tasks can feel a bit tedious to get done which I don't really enjoy.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

OR
Oscar Rojo

Computer Software, 51-100 employees

Less than 6 months

5.0

“nice templates”

Pros

Right from the beginning it felt very easy and the website templates look polished while also working really well.

Cons

At times, a few of the design settings were a little confusing to figure out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TK
Timea Koppandi

Marketing and Advertising, 500+ employees

More than a year

3.0

“flexible design, confusing plans”

Pros

One thing that really stands out is how much freedom the software gives you to customize your site. From page layouts and fonts to images and other design elements, there's a lot of control. Compared with other website builders, it feels much more flexible when you have a specific look or idea in mind and don't want to be limited by a standard template.

Cons

The pricing and subscription options can be pretty unclear and a lot of the plan limitations or included features aren't explained well during checkout. Because of that, it's common to realize later that you need to upgrade to a more expensive plan just to do what you originally intended.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

PV
Prashant Vaidik

Information Technology and Services, 101-500 employees

More than a year

5.0

“fun website building toolkit”

Pros

Building a site without any coding feels really easy with the software. The drag and drop editor, wide selection of templates and App Market make it simple to put together a functional website and the whole process is actually enjoyable.

Cons

It can feel limiting when you want more advanced customization and changing templates in the middle of a project is pretty frustrating. Loading speeds could be improved as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FS
Felicia Selvakumar

Computer Software, 11-10 employees

More than a year

5.0

“powerful integrations”

Pros

Interface is simple and accessible to use and there are tons of integrations available. On top of that, the built-in SEO tools are a big plus.

Cons

One frustrating limitation is that the templates can be finicky and once the site is live, you can't switch to a different one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EH
ewa harr

Arts and Crafts, 1-10 employees

More than a year

5.0

“user friendly site editing”

Pros

The platform is very user friendly and making updates to the website is quick and simple.

Cons

At times, the dropdown menus on the live site don't perform quite as well as they should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YS
Yohan SALAMA

Food & Beverages, 500+ employees

More than a year

4.0

“versatile builder for all levels”

Pros

Feels easy for beginners while still offering enough features and flexibility to satisfy more experienced users.

Cons

The free plan feels quite limiting and the amount of ads shown on the site is excessive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

TW
Tim Wassell

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“AI design made setup effortless”

Pros

Everything from website set to launch was very simple and the AI design feature helped a lot throughout the setup process.

Cons

The pricing plans feel expensive when compared with other alternatives.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

NLA
Natasha LaBeaud Anzures

Public Relations and Communications, 1-10 employees

More than a year

5.0

“modern website building”

Pros

Putting together a website with the software has been a quick and easy process and the platform comes with modern features that make the whole experience even better.

Cons

I haven't run into any problems while using the software even when building a full and all encompassing website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK
Martyna Kalina

Automotive, 11-10 employees

Less than 6 months

4.0

“quick website building”

Pros

It's very user friendly and lets me create and develop websites in a short amount of time.

Cons

Although it's simple to work with, there are times when the selection of website templates feels too limited. The other drawback is that the pricing is higher than I'd prefer.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DB
Dally Boughan

Accounting, 1-10 employees

Less than 6 months

5.0

“creative freedom for design”

Pros

It gives you a lot of freedom to create your own template and experiment with different design ideas.

Cons

One downside is that it's very easy for people to copy other concepts and even your own ideas can end up duplicated across different sites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10