
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Farming, 1-10 employees
Less than a year
“so easy to use”
Pros
Everything about it felt easy to use and the platform was open and accessible from the start.
Cons
There really aren't many downsides for me; if anything, I just wish I had started using it much sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, 11-10 employees
Less than 6 months
“stunning visuals and media”
Pros
One thing that really makes the software stand out is the visual quality. They clearly put extra thought into choosing stock photos and videos and that gives the whole platform a more polished feel.
Cons
The monthly cost is still higher than a lot of competing options. It would be a lot more appealing to buy if the monthly or annual pricing were lower.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Design, 11-10 employees
Less than a year
“versatile templates and modules”
Pros
Getting started with the software is very easy and the wide selection of templates is a big plus. It also offers a good variety of modules and themes that can cover nearly any type of website need.
Cons
Customization can be limiting at times. Because most of the platform is already structured in advance, it's difficult to create websites that feel truly unique or far outside the usual layout options.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Accounting, 1-10 employees
Less than 6 months
“my review”
Pros
The interface is easy to use and still gives you a lot of options when it comes to designing your site.
Cons
There isn't enough image content or a wide enough selection of design templates to choose from.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Retail, 1-10 employees
Free Trial
“helpful trial for getting started”
Pros
They give you a trial period which is useful for testing the platform and getting familiar with how everything works without paying upfront.
Cons
One thing that felt misleading was signing up thinking the account was free, then getting an invoice once the trial ended if I wanted to keep it. I chose the software to help take my dropshipping business further, assuming I was starting on a free plan. Definitely read the fine print carefully.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
More than a year
“quick setup”
Pros
Putting my site together felt almost effortless with this. It was like having a magic helper for every little website idea I had. The drag and drop editor is really simple to work with and the templates look absolutely gorgeous.
Cons
I did need to spend a bit more to remove the the software ads and access some of the better features but in the end it felt worth paying for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
Less than 6 months
“appreciate the guidance”
Pros
The software was quick to pick up due to the templates and the learning tutorials were current enough that I could jump right in without any trouble. It offers all the setup options you need and the platform walks you through the entire process from beginning to end.
Cons
I can't think of any downsides at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“nice results, tricky builder”
Pros
The finished websites come out looking polished and putting together product pages is pretty simple.
Cons
Moving to another host is made unnecessarily difficult. On top of that, the admin interface is not very beginner friendly especially for people just getting started. The website design process can also feel unaccessible and unless you already have a lot of experience with the the software platform, it's hard to tell whether the final layout will actually turn out the way you want.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
6
Functionality
6
Sports, 11-10 employees
More than a year
“versatile website setup”
Pros
Getting a website up and running with the software was incredibly easy whether it was something simple or a more complex site.
Cons
Using it felt very accessible and I was able to add new features to my website as I learned how to use them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 51-100 employees
More than a year
“complete free version but tedious tasks”
Pros
It's generally simple to use and the free version comes with a lot included.
Cons
Certain tasks can feel a bit tedious to get done which I don't really enjoy.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Computer Software, 51-100 employees
Less than 6 months
“nice templates”
Pros
Right from the beginning it felt very easy and the website templates look polished while also working really well.
Cons
At times, a few of the design settings were a little confusing to figure out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
More than a year
“flexible design, confusing plans”
Pros
One thing that really stands out is how much freedom the software gives you to customize your site. From page layouts and fonts to images and other design elements, there's a lot of control. Compared with other website builders, it feels much more flexible when you have a specific look or idea in mind and don't want to be limited by a standard template.
Cons
The pricing and subscription options can be pretty unclear and a lot of the plan limitations or included features aren't explained well during checkout. Because of that, it's common to realize later that you need to upgrade to a more expensive plan just to do what you originally intended.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Information Technology and Services, 101-500 employees
More than a year
“fun website building toolkit”
Pros
Building a site without any coding feels really easy with the software. The drag and drop editor, wide selection of templates and App Market make it simple to put together a functional website and the whole process is actually enjoyable.
Cons
It can feel limiting when you want more advanced customization and changing templates in the middle of a project is pretty frustrating. Loading speeds could be improved as well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 11-10 employees
More than a year
“powerful integrations”
Pros
Interface is simple and accessible to use and there are tons of integrations available. On top of that, the built-in SEO tools are a big plus.
Cons
One frustrating limitation is that the templates can be finicky and once the site is live, you can't switch to a different one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
More than a year
“user friendly site editing”
Pros
The platform is very user friendly and making updates to the website is quick and simple.
Cons
At times, the dropdown menus on the live site don't perform quite as well as they should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 500+ employees
More than a year
“versatile builder for all levels”
Pros
Feels easy for beginners while still offering enough features and flexibility to satisfy more experienced users.
Cons
The free plan feels quite limiting and the amount of ads shown on the site is excessive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“AI design made setup effortless”
Pros
Everything from website set to launch was very simple and the AI design feature helped a lot throughout the setup process.
Cons
The pricing plans feel expensive when compared with other alternatives.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Public Relations and Communications, 1-10 employees
More than a year
“modern website building”
Pros
Putting together a website with the software has been a quick and easy process and the platform comes with modern features that make the whole experience even better.
Cons
I haven't run into any problems while using the software even when building a full and all encompassing website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 11-10 employees
Less than 6 months
“quick website building”
Pros
It's very user friendly and lets me create and develop websites in a short amount of time.
Cons
Although it's simple to work with, there are times when the selection of website templates feels too limited. The other drawback is that the pricing is higher than I'd prefer.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Accounting, 1-10 employees
Less than 6 months
“creative freedom for design”
Pros
It gives you a lot of freedom to create your own template and experiment with different design ideas.
Cons
One downside is that it's very easy for people to copy other concepts and even your own ideas can end up duplicated across different sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10