
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospitality, 1-10 employees
More than a year
“versatile builder with stylish options”
Pros
There are plenty of possibilities with the software, plus the helpdesk is solid and the website design options are really cool. It works well for beginners but it also has enough depth for more advanced users.
Cons
Once in a while, editing pages can feel a little slow and the plugins/apps are not that impressive. Other than that, I don't really have many complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 51-100 employees
More than a year
“powerful no-code website design”
Pros
Building websites with the software feels almost effortless even without any coding, thanks to its built-in CSS templates and WYSIWYG editing tools that let me design exactly the way I want.
Cons
everything has been working perfectly for me with the software and I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 1-10 employees
More than a year
“quick website launch”
Pros
Putting together a website or landing page is very easy with the software especially when you need to get something live quickly.
Cons
That same simplicity comes with a trade-off though since the SEO capabilities and Google ranking potential aren't as strong as they are with a fully developed website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Design, 1-10 employees
Free Trial
“appealing designs, outdated interface”
Pros
It had a colorful look some really unique promotional ideas and site designs that felt thoughtful and appealing.
Cons
The interface felt dated and was difficult to use especially on lower end monitors.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“quick website launch”
Pros
The templates make it simple to get a website up and running without much trouble.
Cons
The design options feel somewhat restricted and the photo editing tools are fairly limited as well.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Consumer Electronics, 1-10 employees
Free Trial
“versatile site builder for sales”
Pros
Having a complete, fully functional website for almost any purpose is a huge advantage and when they added the Mercado Pago payment gateway, it became even better for anyone who needed an online store.
Cons
Even though the platform is constantly updated with improvements and fixes, I still don't like that some code customizations can't be added and that the site can't be exported. Still, that makes sense considering it's built within the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Design, 11-10 employees
More than a year
“quick setup”
Pros
Building a professional-looking site with the software doesn't take long thanks to its accessible drag and drop editor, plenty of customizable templates and solid SEO and e-commerce features. It's a really practical option for getting a polished website up and running fast.
Cons
One limitation with the software is that changing templates after your site is published isn't very flexible and a lot of the more advanced features are tied to paid plans. That can feel a bit limiting if you want more design freedom while keeping costs down.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Logistics and Supply Chain, 1-10 employees
More than a year
“accessible drag and drop builder”
Pros
Putting pages together feels very easy thanks to the drag and drop editor for website elements.
Cons
At times, certain components lag and layouts that look fine on a full screen don't always adapt well on smaller devices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 500+ employees
More than a year
“powerful store management tools”
Pros
From payment gateways to inventory tracking and product catalogs, the software includes a full set of tools to set up and run an online store effectively.
Cons
The entry-level plans are reasonably priced but adding premium apps or more advanced features can make the overall cost rise quite a bit.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Photography, 1-10 employees
More than a year
“Simple updates”
Pros
Over the past 4-5 years, I've been using the software for my photography website and the platform has consistently offered clean-looking designs. It's also very easy to build pages and make updates whenever I need to change something.
Cons
At times making design changes inside a template can be a little tricky although I can usually work it out in the end.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 11-10 employees
More than a year
“great for beginner websites”
Pros
This platform proved to be really beginner friendly because it comes with plenty of templates and it's simple to add your own colors and logos to match your brand.
Cons
The platform felt a little frustrating to use at first and there's definitely some effort needed if you want to make the most of everything your website can offer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 51-100 employees
Free Trial
“helpful free website builder”
Pros
Using the software was simple and the free version was really helpful while I was figuring things out.
Cons
The downside is that the free plan only includes limited tools so there's only so much you can complete with it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Accounting, 500+ employees
Less than a year
“effective features”
Pros
Built with small businesses, restaurants, online shops, musicians, photographers and artists in mind, the software comes with a really appealing set of themes. There are more than 900 free templates available and each one can be customized to fit your needs. They are designed to look good on mobile devices too although you might still need to tweak the layout a bit. the software also has an App Market with plenty of apps that can add more functions. There is a free plan to get started but if you want extra features like priority support, a custom domain or selling tools, you'll need to move to a paid option. Plans range from Light to Business Elite, with more pricing and plan details available.
Cons
Getting around the software can be difficult when you're just starting out. It can feel a bit complex and you may end up needing to watch a YouTube tutorial to figure some things out.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“practical tools”
Pros
The functions are really practical and the platform is very simple to use overall.
Cons
One part I did struggle with was the responsive editing especially when switching between the desktop and mobile views while making changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Political Organization, 1-10 employees
More than a year
“great tools for quick websites”
Pros
Putting a webpage together with the software was very easy. The social media integrations worked reliably and the SEO tools were also really helpful for building visibility.
Cons
One downside was that the pages didn't adapt very well when viewed in tablet format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Furniture, 1-10 employees
More than a year
“can make quick edits”
Pros
Getting started with it is pretty easy and uploading images or adding written content is simple to do.
Cons
One thing that feels lacking is the invoicing side because after creating an invoice I can't really track whether the item was delivered the way Shopify allows.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Marketing and Advertising, 11-10 employees
More than a year
“simple website customization”
Pros
Creating and customizing a website with the software feels effortless even if you don't have any coding knowledge.
Cons
the software has been excellent to use and I really haven't come across anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-10 employees
More than a year
“easy interface”
Pros
Both the admin side and the user-facing interface are clear and easy to work with.
Cons
There are times when finding the right customer support option can be a little confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“simple start, rising costs”
Pros
Quite simple and easy to use and the pricing is quite affordable at the beginning.
Cons
The costs go up quickly and once you're in, it's not that simple to move away. The AI solution also still feels very underdeveloped.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Accounting, 1-10 employees
More than a year
“building sites feels effortless”
Pros
Designing your own website is very easy with the software especially if you stay focused on what you want to build.
Cons
One downside at the time I used it was the lack of live chat support with a real person although that was back in 2016.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10