
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 1-10 employees
Less than 6 months
“user friendly editor for quick websites”
Pros
The drag and drop editor was the highlight for me.. it's very accessible and makes putting together a professional-looking website fast and easy even if you don't have any technical background.
Cons
The downside with the software is that all that flexibility can sometimes affect performance since heavily customized sites may load more slowly than they do on some other platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“flexible design tools shine”
Pros
Building a polished website with the software feels very approachable thanks to its drag and drop editor which makes the whole process simple even if you're just starting out. There's a big selection of templates and design features so it's easy to be creative and the ability to adjust nearly every element helps the site match your own style and vision. The built-in SEO features and app integrations are another strong advantage especially when you want to improve functions and boost visibility.
Cons
One frustrating part of the software is that after you pick a template, you can't switch to another one without rebuilding the site from the beginning. On top of that although the platform includes plenty of features, the more advanced customization can still feel somewhat restrictive for developers who want deeper coding control. Pricing is also something to watch since it can get expensive for bigger websites or businesses that need premium tools and features.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“All in one but pricey upgrades”
Pros
It does make building things more manageable and it feels somewhat like an all-in-one solution right out of the box.
Cons
The pricing is where it gets frustrating because everything feels like an extra charge. It's always upgrade this or pay more for that which is annoying when I'm already paying and still expected to spend more.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Information Technology and Services, 11-10 employees
More than a year
“website building is so simple!”
Pros
Building a website with the software feels very easy even without much or any professional help. It really comes across like a beginner friendly guide to creating a site from scratch.
Cons
At this point, I honestly don't have any complaints. I haven't run into any problems when building websites, editing them or handling SEO and indexing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 1-10 employees
More than a year
“Templates made it effortless”
Pros
Using the software Website Builder, I was able to create a website with easy templates and support for multiple languages.
Cons
I honestly don't have any negative feedback to share and that says a lot in a positive way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“small businesses can use easily”
Pros
It's a solid option for any small business that wants to put together a website that looks professional without much trouble.
Cons
Analytics used to be hard to integrate properly for full conversion tracking but it seems to be working much better now. A big improvement overall.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
Less than 6 months
“makes good sites!”
Pros
Building a professional-looking site with the software feels very approachable even if you're just starting out. The website builder is accessible and the large collection of customizable templates makes it simple to create something that fits your style. I also appreciate how flexible it is.. you can add things like booking features or an online store without needing any coding knowledge. On top of that, the customer support team and knowledge base have been useful whenever I needed help figuring something out.
Cons
A frustrating part of the software is that after selecting a template, switching to a different one later isn't really simple unless you rebuild the site from scratch. It also has a lot of features but some of the more advanced tools are only available on higher-tier plans which may become costly for small businesses. With so many options in the editor, it can also feel a bit overwhelming at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Apparel & Fashion, 1-10 employees
Free Trial
“beginner friendly setup, limited design freedom”
Pros
Getting a website up and running with the software is very beginner friendly. The drag and drop builder makes creating a site simple and approachable especially if you're just starting out.
Cons
Customization feels somewhat limited though especially if you want to design the site exactly the way you have in mind.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Insurance, 1-10 employees
Less than 6 months
“building my own site felt empowering”
Pros
Having the option to build my own website and create the content myself was really valuable when I was selling life insurance.
Cons
I just wish there had been a wider selection of templates and more room for customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Computer & Network Security, 11-10 employees
More than a year
“simple website creation”
Pros
Creating websites with it feels very easy and the whole process is simplified a lot.
Cons
It doesn't really offer much innovation and there isn't enough training available for new users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Leisure, Travel & Tourism, 11-10 employees
More than a year
“site copying saves tons of time”
Pros
One feature that's been incredibly useful in the software is being able to duplicate entire websites and copy full pages to use on other sites. Since I often build similar websites, that option has really helped speed things up and made the whole process much more efficient.
Cons
One thing I didn't like was that on one of my premium sites, I had to update my credit card just to cancel the renewal. I also feel the cancellation process for premium plans is a bit confusing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“helpful builder with customization limits”
Pros
Using the drag and drop editor felt very accessible and I was able to customize my pages without needing any coding knowledge. I also liked the range of ecommerce features and scheduling tools which made setting up my online store quick and efficient.
Cons
At the same time, there were quite a few limitations when it came to website customization especially with restricted relational database connections and limited integration options for third-party plugins such as Typeform and Calendly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Religious Institutions, 1-10 employees
More than a year
“user friendly!”
Pros
Simple to work with and the platform is very user friendly. It comes with plenty of tools that help your site look polished and professional.
Cons
The cost can climb pretty quickly once you start adding extra features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Internet, 11-10 employees
Less than 6 months
“friendly editor, limited seo”
Pros
Using the drag and drop editor feels very accessible so the platform is user friendly even for people who don't have any coding knowledge. It's also become more powerful now with the addition of the AI design tool.
Cons
SEO is still a weak spot. Even though it has made updates to its SEO tools, they're not yet as effective or customizable as what you get with other similar platforms.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Marketing and Advertising, 101-500 employees
More than a year
“quick website launch with AI”
Pros
the software has made it possible for startup businesses to get a website up and running quickly and it even includes AI assistance to help refine the process.
Cons
There are still a few limitations when it comes to integrations and custom development.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“no background in design needed”
Pros
Making a website with the software is incredibly beginner friendly. Within minutes, you can put together a site and in just a few hours, it can look really polished. The drag and drop setup with existing templates and ready-made designs makes the whole process feel very approachable. It's also really helpful that you can add things like subscriptions and even support online orders.
Cons
Moving the domain from GoDaddy over to the software was frustrating and not very easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“Good tool”
Pros
Publishing a site with the software is pretty easy and it's a fast way to have something live without much trouble.
Cons
The downside is that customization is fairly limited so while it's useful, that only goes so far depending on what you need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Consumer Services, 1-10 employees
Less than a year
“Customer services was amazing”
Pros
Customer service was outstanding, with quick responses and a very professional approach. IVY did an amazing job.
Cons
Everything went really well and I don't have any negative feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than 6 months
“better website tools”
Pros
Website development is better with this platform and the features and functions work really well.
Cons
I honestly haven't run into anything bad with this software. I really like using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“excellent!!”
Pros
Starting off with this product was very easy and it offers really solid value for the price.
Cons
There honestly aren't many issues to point out.. overall, it handles everything I expected it to do quite well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8