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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CABD
Carlos Abel Balbuena Delgado

Higher Education, 11-10 employees

Free Trial

4.0

“easy to use”

Pros

Getting a site up and running with the software feels very approachable because it doesn't require extensive programming knowledge. Another strong point is the wide selection of pre-designed templates which gives users plenty of options to customize their website in a more comfortable and convenient way.

Cons

One downside I noticed is the pricing and the plans the platform offers. Over time, those plans can end up becoming quite expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

SA
Saffet Asiksoy

Retail, 1-10 employees

Less than 6 months

4.0

“plenty of options for templates”

Pros

Right from the first attempt it feels easy to yse and there are lots of ready-made designs to choose from.

Cons

The ready-made designs don't always suit every need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JN
Julia Nelson

Real Estate, 1-10 employees

Less than 6 months

4.0

“solid start for business sites”

Pros

Having a free plan for basic websites was a big plus and the platform feels very user friendly. It made it much easier to get my business website up and running.

Cons

the software works really well as a starting point for learning how to build a website but I did feel somewhat restricted by the features available compared with a few other platforms.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

IM
Irma Morales

Utilities, 1-10 employees

More than a year

5.0

“helpful for business design”

Pros

the software has been a really useful tool for my work. It helps me create posts and different materials for my business, like cards and postcards and it does the job very well.

Cons

A few features are not included in the standard account so I have to pay extra to access them but overall it has still been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
Dina C.

Alternative Medicine, 1-10 employees

More than a year

5.0

“useful features”

Pros

The pre-set templates are attractive and look very professional. There are also plenty of useful features available which makes the platform feel capable and well-rounded.

Cons

It used to feel more easy to use but at some point the interface changed and now it feels more confusing than before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

NA
Naveen A

Computer Software, 1-10 employees

More than a year

3.0

“Make a site quickly!”

Pros

Using the existing templates, I can put together a website quickly and get it live almost right away.

Cons

Customization options are fairly limited and we still have to depend on external hosting.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

YS
Yusuf Saunders

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“free online business setup”

Pros

One thing that really stands out with the software is being able to build a real online business website without paying anything upfront.

Cons

The downside is that you still need to upgrade to a premium plan if you want your site to have an official domain and full professional presence.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB
Bikash BHATTRAI

Information Technology and Services, 1-10 employees

More than a year

5.0

“my thoughts”

Pros

Very simple to use, easy to figure out and overall very user friendly.

Cons

There aren't as many templates available these days but it's still an excellent product overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Consumer Services, 1-10 employees

Free Trial

5.0

“love building with the software”

Pros

Using the software has been a really good experience and I absolutely love it.

Cons

There wasn't anything I disliked about it.. I really enjoyed using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Jeffrey Bopp

Consumer Goods, 1-10 employees

Free Trial

3.0

“easy to use but limited”

Pros

Getting into app development felt pretty easy with the software and the platform was simple to use while learning the basics.

Cons

The pricing didn't feel all that worthwhile and it also seemed to be missing a lot of tighter, more advanced features.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

AA
Amir Ahmadi

Accounting, 1-10 employees

Free Trial

5.0

“impressed!”

Pros

Building a site with the software feels very easy thanks to the drag and drop editor and the template selection is really impressive.

Cons

A few templates and pricing plans do feel somewhat restrictive when it comes to deeper customization options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MD
Martin Dugan

Marketing and Advertising, 1-10 employees

More than a year

4.0

“so good”

Pros

Having everything in one place is a big plus. The backend and editor are laid out in a simple, accessible way so it's quick to learn the basics and with a little experimenting it doesn't take long to get comfortable with the more intermediate tools either. One feature I really appreciate is how fast I can compare mobile responsiveness against desktop layouts. The security side is another major advantage and the software gives me a lot of confidence there.

Cons

The downside is the pricing for add-ons, along with the fact that it still doesn't offer as much extra functions as WordPress. A business email, for instance, costs around PS56 per year even though it's clearly much cheaper elsewhere. That creates the feeling that once you're using the software, you're expected to just accept whatever prices they decide to charge.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

JA
Jessica Anderson

Apparel & Fashion, 1-10 employees

More than a year

5.0

“customizing and maintaining made simple”

Pros

Creating, customizing and keeping my website up to date has been really easy with the software Website Builder.

Cons

It would be even better if coding were supported with built-in tutorials for specific website functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CH
Charlie Hartman

Wholesale, 1-10 employees

More than a year

5.0

“outstanding platform”

Pros

Their customer service has been absolutely outstanding.

Cons

I have nothing negative to point out. The website is simple to use and the customer service is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“quality results”

Pros

The products are of excellent quality and really satisfying overall.

Cons

Delivery to Brazil takes a very long time which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Entertainment, 1-10 employees

Less than 6 months

4.0

“my choice!”

Pros

Building my website with this was easy and helped me put everything together without much trouble.

Cons

Moving over from my previous website platform took a bit of adjustment and was slightly challenging at first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MP
Marko Paradisi

Photography, 1-10 employees

Free Trial

4.0

“review”

Pros

The user friendly interface is the part I appreciated most about the software.

Cons

The limited template variety and the pricing were the things I liked least about the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

PS
Paul Spataro

Photography, 1-10 employees

More than a year

5.0

“overall positive experience”

Pros

Getting started with the software was simple and their customer service has been impeccable.

Cons

I haven't really run into any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FRT
Favio Ruiz Trelles

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“efficient builder”

Pros

As easy as it gets for web design! It's one of the simplest tools out there to learn and put into practice and you can build a website or landing page without needing much technical or computer knowledge at all.

Cons

A few of the built-in features are really solid and fully developed but others feel a bit restricted and don't offer much room for customization. Because of that, you sometimes have to rely on plugins and those can be more difficult to figure out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP
Christina Pappas

Marketing and Advertising, 1-10 employees

More than a year

4.0

“I like the editor”

Pros

So simple to work with. I can move between sections quickly, update my layouts without much effort and the templates and widgets are really useful to have. The SEO recommendations are a nice added benefit too.

Cons

One thing I'd still like to see is more AI functions. There's definitely room to improve by adding AI into the SEO recommendations especially since I've seen that kind of feature on other platforms like LinkedIn.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7