
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Capital Markets, 1-10 employees
Free Trial
“amazing AI”
Pros
Using the software felt very accessible and the AI features are amazing.
Cons
Navigation can be a little tricky at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“creative freedom with the software”
Pros
the software really lets your creativity take over while still giving you plenty of tools to build a website that fully reflects your product and the experience around it. The drag and drop editor is very user friendly, there are tons of impressive design options available and the App Market made it simple to add lots of extra functions to my site. It's an excellent platform for building a strong online presence even if you have no coding knowledge at all.
Cons
There is a free plan available but it comes with limitations and displays the software ads. To unlock the platform's full capabilities and use a custom domain, you need to upgrade to a premium plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Publishing, 1-10 employees
Less than 6 months
“helpful AI setup flow”
Pros
Right from the start, the software gives you the option to use an AI chat to build a more personalized dashboard or you can skip it if you prefer. I went with the AI chat and it asked about the kind of content I wanted to create, my site name and what I was trying to achieve. After that, it guided me through the setup process, how to get paid and suggested extra apps that could help with building the site. The first app it recommended to me was the the software Blog app which fit what I needed.
Cons
The only downside for me is that the pricing feels a little high so I haven't upgraded yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“my thoughts”
Pros
Building a site with the software feels really easy. The drag and drop editor is simple to use even for someone who isn't very technical and there's a huge variety of templates to pick from. I also like that the app marketplace makes it simple to add things like online stores or booking features in just a few clicks. It's fast, flexible and makes it possible to create a website that looks impressive without a lot of trouble.
Cons
One thing that can be frustrating with the software is that once a template is selected, switching to a different one usually means starting over from scratch. The editor also gives you a lot of control but all those options can feel a little overwhelming at times. Even with that, it's still a really solid platform for creating a website.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“efficient tool”
Pros
Getting started with the software was surprisingly easy and the feature set is far more effective than I expected. Compared with WordPress, it feels much simpler to work with and honestly just about anyone could build a site with it.
Cons
One small letdown came up when I tried to add custom code to an iframe for an external app since the software doesn't support that. It wasn't a dealbreaker by any means but it was still a little disappointing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospitality, 11-10 employees
Less than 6 months
“best website builder yet”
Pros
Out of all the website builders I've tried, the software has been the simplest and most efficient one to work with.
Cons
Paying a monthly subscription after your website is already live can feel a bit annoying but in the end it's still worth it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-10 employees
More than a year
“beginner friendly but limiting”
Pros
It feels pretty welcoming for new users and the difficulty of using it stays fairly manageable.
Cons
As your organization expands, the software can become something you outgrow rather quickly.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Cosmetics, 11-10 employees
Less than a year
“Handy integrations”
Pros
Setting everything up is very easy and connecting the key third-party integrations you need is simple as well.
Cons
It's on the pricey side and similar to that major competitor with the green logo, almost every extra feature comes with an added charge. Those additional fees really pile up over the course of a year. The simplicity is nice but it also means giving up some flexibility; there are better choices for companies that have developers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Non-Profit Organization Management, 1-10 employees
More than a year
“simple setup with email marketing”
Pros
Launching a website is easy and maintaining it doesn't take much effort. It also connects nicely with email marketing which makes managing outreach more convenient.
Cons
There isn't a lot of room for personalization or deeper website customization and the pricing feels expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Recreational Facilities and Services, 101-500 employees
Free Trial
“Review from my side”
Pros
Proves that it is easy to use thanks to its beginner friendly interface and it gives you a decent range of design options to work with.
Cons
The square-based website layout can be flexible when you're first building a site but it starts to feel restrictive later on if you want more room to grow and expand.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“user friendly website setup”
Pros
the software feels very user friendly and building my website was really simple.
Cons
Getting in touch with customer service when I need help resolving issues can be difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Internet, 51-100 employees
More than a year
“simple builder anyone can use”
Pros
Building pages with the software is really easy and pretty much anyone can pick it up and use it without much trouble.
Cons
The ecommerce templates still could use more design depth but they keep improving all the time so I doubt it'll be long before they start competing closely with Shopify.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 51-100 employees
More than a year
“building sites feels effortless”
Pros
Creating and managing my own website is very easy which makes the whole process really convenient.
Cons
Every now and then, when I move a section around, keeping the spacing lined up correctly can be a little tricky.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Government Administration, 11-10 employees
Less than 6 months
“Love it”
Pros
Building websites with the software has been a really good experience for me. It's a solid application for creating websites and does the job very well.
Cons
What I like least is that the software makes website creation very simple so there isn't really much to complain about in that area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“so good”
Pros
A clean, bright interface and an accessible, well-sectioned layout make it quick to prototype websites for all kinds of needs whether it's an art portfolio, a blog or even finance-focused projects like online stores.
Cons
There isn't much to complain about, other than a bit of adjustment if you're coming from other software. Even then, it holds up well against comparable tools like Adobe XD.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
More than a year
“friendly builder for beginners”
Pros
It feels like a very approachable and accessible software. It provides a really user friendly environment for those of us who don't have any programming knowledge.
Cons
The cost can definitely be a deciding factor especially if what you need is a platform that helps you gain access to the digital world.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Design, 500+ employees
More than a year
“powerful website launch in minutes”
Pros
Getting a professional-looking website online with the software has been a really positive experience. I don't know anything about coding or programming languages and even so, I was able to build my online presence in just a few minutes. It also helps a lot that the platform includes options for creating logos and setting up an attractive, professional online store from the start.
Cons
One area where the software could improve is the price of some add-ons which can feel a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Free Trial
“very accessible”
Pros
The drag and drop builder makes website design really simple and quick to put together.
Cons
It does feel a bit limiting when you need more advanced customization options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
E-Learning, 1-10 employees
Less than 6 months
“building exactly what I wanted”
Pros
Putting together the site I had in mind was really simple and the builder made it easy to turn my vision into something real.
Cons
I honestly didn't run into anything I disliked while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food Production, 1-10 employees
Less than a year
“Quite professional”
Pros
Building a business website with the software gives you plenty of customization options and the final result comes out looking polished and professional.
Cons
One thing I don't care for is having to pay extra to remove the the software username and use a domain that's specifically branded for your business.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8