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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MD
Matt D

Capital Markets, 1-10 employees

Free Trial

5.0

“amazing AI”

Pros

Using the software felt very accessible and the AI features are amazing.

Cons

Navigation can be a little tricky at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CR
Carlos Ramirez

Marketing and Advertising, 51-100 employees

More than a year

5.0

“creative freedom with the software”

Pros

the software really lets your creativity take over while still giving you plenty of tools to build a website that fully reflects your product and the experience around it. The drag and drop editor is very user friendly, there are tons of impressive design options available and the App Market made it simple to add lots of extra functions to my site. It's an excellent platform for building a strong online presence even if you have no coding knowledge at all.

Cons

There is a free plan available but it comes with limitations and displays the software ads. To unlock the platform's full capabilities and use a custom domain, you need to upgrade to a premium plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL
Elizabeth Lucas

Publishing, 1-10 employees

Less than 6 months

5.0

“helpful AI setup flow”

Pros

Right from the start, the software gives you the option to use an AI chat to build a more personalized dashboard or you can skip it if you prefer. I went with the AI chat and it asked about the kind of content I wanted to create, my site name and what I was trying to achieve. After that, it guided me through the setup process, how to get paid and suggested extra apps that could help with building the site. The first app it recommended to me was the the software Blog app which fit what I needed.

Cons

The only downside for me is that the pricing feels a little high so I haven't upgraded yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KB
kristie belton

Marketing and Advertising, 1-10 employees

More than a year

5.0

“my thoughts”

Pros

Building a site with the software feels really easy. The drag and drop editor is simple to use even for someone who isn't very technical and there's a huge variety of templates to pick from. I also like that the app marketplace makes it simple to add things like online stores or booking features in just a few clicks. It's fast, flexible and makes it possible to create a website that looks impressive without a lot of trouble.

Cons

One thing that can be frustrating with the software is that once a template is selected, switching to a different one usually means starting over from scratch. The editor also gives you a lot of control but all those options can feel a little overwhelming at times. Even with that, it's still a really solid platform for creating a website.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CR
Chris Rouse

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“efficient tool”

Pros

Getting started with the software was surprisingly easy and the feature set is far more effective than I expected. Compared with WordPress, it feels much simpler to work with and honestly just about anyone could build a site with it.

Cons

One small letdown came up when I tried to add custom code to an iframe for an external app since the software doesn't support that. It wasn't a dealbreaker by any means but it was still a little disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LR
Louie Roberts

Hospitality, 11-10 employees

Less than 6 months

5.0

“best website builder yet”

Pros

Out of all the website builders I've tried, the software has been the simplest and most efficient one to work with.

Cons

Paying a monthly subscription after your website is already live can feel a bit annoying but in the end it's still worth it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KP
Kenny Palacios

Non-Profit Organization Management, 11-10 employees

More than a year

3.0

“beginner friendly but limiting”

Pros

It feels pretty welcoming for new users and the difficulty of using it stays fairly manageable.

Cons

As your organization expands, the software can become something you outgrow rather quickly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

LM
Laz Medina

Cosmetics, 11-10 employees

Less than a year

4.0

“Handy integrations”

Pros

Setting everything up is very easy and connecting the key third-party integrations you need is simple as well.

Cons

It's on the pricey side and similar to that major competitor with the green logo, almost every extra feature comes with an added charge. Those additional fees really pile up over the course of a year. The simplicity is nice but it also means giving up some flexibility; there are better choices for companies that have developers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“simple setup with email marketing”

Pros

Launching a website is easy and maintaining it doesn't take much effort. It also connects nicely with email marketing which makes managing outreach more convenient.

Cons

There isn't a lot of room for personalization or deeper website customization and the pricing feels expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MH
Moss Higgins

Recreational Facilities and Services, 101-500 employees

Free Trial

3.0

“Review from my side”

Pros

Proves that it is easy to use thanks to its beginner friendly interface and it gives you a decent range of design options to work with.

Cons

The square-based website layout can be flexible when you're first building a site but it starts to feel restrictive later on if you want more room to grow and expand.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

RL
Ranada Leslie

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

“user friendly website setup”

Pros

the software feels very user friendly and building my website was really simple.

Cons

Getting in touch with customer service when I need help resolving issues can be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

ST
Simon Thomas

Internet, 51-100 employees

More than a year

5.0

“simple builder anyone can use”

Pros

Building pages with the software is really easy and pretty much anyone can pick it up and use it without much trouble.

Cons

The ecommerce templates still could use more design depth but they keep improving all the time so I doubt it'll be long before they start competing closely with Shopify.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK
Kristie Kelley

Real Estate, 51-100 employees

More than a year

5.0

“building sites feels effortless”

Pros

Creating and managing my own website is very easy which makes the whole process really convenient.

Cons

Every now and then, when I move a section around, keeping the spacing lined up correctly can be a little tricky.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

IS
Ishwinder Singh

Government Administration, 11-10 employees

Less than 6 months

5.0

“Love it”

Pros

Building websites with the software has been a really good experience for me. It's a solid application for creating websites and does the job very well.

Cons

What I like least is that the software makes website creation very simple so there isn't really much to complain about in that area.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IT
Ilan Tesone

Design, 1-10 employees

More than a year

5.0

“so good”

Pros

A clean, bright interface and an accessible, well-sectioned layout make it quick to prototype websites for all kinds of needs whether it's an art portfolio, a blog or even finance-focused projects like online stores.

Cons

There isn't much to complain about, other than a bit of adjustment if you're coming from other software. Even then, it holds up well against comparable tools like Adobe XD.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM
Cynthia Melgarejo

Cosmetics, 1-10 employees

More than a year

5.0

“friendly builder for beginners”

Pros

It feels like a very approachable and accessible software. It provides a really user friendly environment for those of us who don't have any programming knowledge.

Cons

The cost can definitely be a deciding factor especially if what you need is a platform that helps you gain access to the digital world.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CM
Carla Miranda

Design, 500+ employees

More than a year

5.0

“powerful website launch in minutes”

Pros

Getting a professional-looking website online with the software has been a really positive experience. I don't know anything about coding or programming languages and even so, I was able to build my online presence in just a few minutes. It also helps a lot that the platform includes options for creating logos and setting up an attractive, professional online store from the start.

Cons

One area where the software could improve is the price of some add-ons which can feel a bit expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

FF
Franco Frattaroli

Information Technology and Services, 1-10 employees

Free Trial

4.0

“very accessible”

Pros

The drag and drop builder makes website design really simple and quick to put together.

Cons

It does feel a bit limiting when you need more advanced customization options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LB
Luiza Bicalho

E-Learning, 1-10 employees

Less than 6 months

5.0

“building exactly what I wanted”

Pros

Putting together the site I had in mind was really simple and the builder made it easy to turn my vision into something real.

Cons

I honestly didn't run into anything I disliked while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jade Miller

Food Production, 1-10 employees

Less than a year

4.0

“Quite professional”

Pros

Building a business website with the software gives you plenty of customization options and the final result comes out looking polished and professional.

Cons

One thing I don't care for is having to pay extra to remove the the software username and use a domain that's specifically branded for your business.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8