Wix Website Builder logo

Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WT
Wasif Talukder

Education Management, 51-100 employees

Less than 6 months

5.0

“simple setup for non coders”

Pros

Very easy to get started with and the backend can be managed without needing any coding knowledge.

Cons

There are a lot of options packed in which can feel a bit crowded and I wasn't a fan of how limited some of the customization features are.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS
Adam Sedivy

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0

“budget friendly”

Pros

Very user friendly and offers plans that fit just about any budget.

Cons

Some other website builders can feel even more easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
Jorge Medina

Real Estate, 1-10 employees

More than a year

5.0

“AI magic”

Pros

One thing I really appreciate about the software is the drag and drop visual editor because it lets you customize pretty much any part of the site without much trouble. It's especially well suited for beginners. There's also a huge selection of modern, fully customizable templates for all kinds of industries and the variety helps your website look polished, professional and attractive. On top of that, the software gives you the option to create a personalized website with AI based on the details you provide.

Cons

A downside with the software is that it doesn't let you export the entire site content so if you ever want to move to another platform, you basically have to rebuild everything from zero. Some apps also come with extra charges which can make the overall cost of the website higher than expected. Another issue is that the software sites can sometimes load a little slowly especially when they include lots of visual elements, apps and similar extras.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JK
Jillian Knight

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“Anyone can get started”

Pros

Having a site up and running with the software is very easy. The design choices are versatile, there are plenty of templates to choose from and editing pages is simple. It also works well when adding other elements, like integrating programs such as DonorPerfect for inquiry forms or direct donations.

Cons

One frustrating limitation is that after you've selected a theme, you can't fully redesign your existing website by switching to a different theme.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL
Bill Lai

Staffing and Recruiting, 1-10 employees

Less than a year

4.0

“helpful for promoting my work”

Pros

I've been using this website builder to showcase my work and it's been a useful way to attract incoming leads and promote what I do.

Cons

Overall it's pretty good but I'm not always happy with some of the design aspects and I wish there were more options available to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LY
Latarsha Young

Management Consulting, 1-10 employees

More than a year

5.0

“I'm impressed”

Pros

Getting started with the software has been very easy. The templates are one of my favorite parts and customizing them is just as simple. They also offer some really impressive designs that make it easy to give a website a polished look.

Cons

I don't have any complaints about the software. I've been using it for years and it has worked really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Amy Smith

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“subscription tools worked flawlessly”

Pros

The subscription side of my business worked really well and ran without any issues.

Cons

I needed more flexibility for appointment scheduling and eventually the platform couldn't keep up with everything I needed it to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JI
Jeffrey Imrie

Food & Beverages, 51-100 employees

Less than a year

5.0

“innovative design for beginners”

Pros

The platform really stands out for its innovative design and overall approach. Even someone completely new to website building can use it without any trouble or hesitation.

Cons

It still isn't a very well-known name within my industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV
Justine Vandenbrink

Management Consulting, 1-10 employees

More than a year

5.0

“It makes site building so easy”

Pros

Building websites with the software has been a really positive experience for me. I've used it for several projects, including quite a few that needed booking software integrations and the sites consistently perform really well. Being able to make updates quickly is a big plus and I also appreciate that I can duplicate existing sites instead of starting over every time.

Cons

Every now and then, a few features can be a bit buggy but it has never turned into a major problem. I've been using the software for more than six years and those occasional hiccups haven't had much impact overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VM
Vikash Mewada

Information Technology and Services, 11-10 employees

More than a year

4.0

“affordable builder with solid ecommerce”

Pros

The drag and drop builder makes website creation simple and the ecommerce management is better than many other options at a lower cost.

Cons

It falls short when it comes to the number of plugins and pre-designed themes available compared to other platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PC
Patrizia Consorti

Computer Software, 500+ employees

Less than 6 months

3.0

“blog builder with too many features”

Pros

Building a fully functional website and blog with the software was something I really appreciated especially because I could add images without much trouble. Even if you are just getting started with website design, with a few tutorials and a bit of help online, you can still achieve a very good result.

Cons

What I appreciated less about the software is the sheer number of features. There were several times when I wanted to add some HTML code to the website but with so many options available, I could not find the tool I needed to implement it. It would be much better to have a dedicated section specifically for users who want to insert external HTML code.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

SR
Shelby Rivers

Design, 1-10 employees

More than a year

5.0

“Made switching painless”

Pros

Moving my site over from Squarespace felt like a big project but the software made the whole transition surprisingly manageable. Designing and customizing everything was very simple and changing hosts or website platforms usually feels like a huge commitment. With the software, I got it done without much stress and barely needed more than one cup of coffee.

Cons

Back when I first built my website in 2015, the software was the first platform I tried and at that time it definitely wasn't as powerful as it is now. These days though, I honestly don't have any complaints. :)

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IJ
Isaiah Jacob

Market Research, 11-10 employees

Free Trial

4.0

“quick website launch”

Pros

Getting started with the software feels very beginner friendly and it's a fast way to build and launch a website without much trouble.

Cons

Pricing isn't exactly low and while there is a free plan available, it's not really suitable if you need something for professional use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SJ
Sandra Jeske

Events Services, 1-10 employees

Less than a year

5.0

“affordable websites clients love”

Pros

Working with this product for my clients has been a really positive experience especially because they love how affordable it is. Most of my clients are small businesses so they don't need costly website management and this fits them perfectly. Setting everything up and making updates is simple and the end result still looks polished and professional.

Cons

There was a small issue with the domain name at one point but customer service handled it and got everything sorted out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OA
Orkhan Askarli

Construction, 1-10 employees

More than a year

5.0

“Love the service!!”

Pros

The service has been excellent and the tools are simple to follow and learn as you go.

Cons

If you're just getting started, it can still take a bit of time to put together the website you want.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Bridget Morgan

Textiles, 1-10 employees

More than a year

4.0

“quick website setup”

Pros

Putting a website together was easy even without any previous experience building one.

Cons

Switching between different versions can be confusing and not always simple to figure out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

WS
Wai Suen

Marketing and Advertising, 1-10 employees

More than a year

3.0

“limited advanced customization”

Pros

The software is simple to begin using and it's close to free to use especially since hosting is included.

Cons

Where it falls short is customization especially when you want to change more advanced or complex functions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

SW
Stephanie Williams

Non-Profit Organization Management, 1-10 employees

More than a year

3.0

“easy to work with but limited”

Pros

Feels like a very approachable software from the start. Building a website is simple on the platform and it works especially well for anyone who is just starting out with website creation.

Cons

Bandwidth on the software is fairly limited so hosting options can feel restricted. The application itself is pretty basic and the overall selection of features and variety leaves a lot to be desired.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

CK
Cheryl King

Entertainment, 11-10 employees

More than a year

5.0

“accessible design”

Pros

Out of all the web design platforms I've used, the software is still my favorite. It's much simpler to learn than WordPress, with a user friendly layout and plenty of customization options. The media manager feels accessible and comes with lots of ready-to-use choices. I also really appreciate the events listing designer because it's clean and easy making the browsing and checkout experience quick and easy for visitors.

Cons

One thing I don't enjoy with the software is how long and indirect it can be to find answers when questions come up. Their built-in help feature often feels less useful than just searching on Google.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“So many things in one place”

Pros

Having templates available and being able to manage my website along with the search engine side of things all in one place has been really helpful. It's also nice that I can build a blog and publish posts there too.

Cons

One thing that was frustrating is that they changed what's included in the standard service. Facebook, LinkedIn and Instagram used to be part of it but now I have to upgrade again to connect and use all three for my social media.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8