
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Graphic Design, 1-10 employees
More than a year
“strong features”
Pros
Using the software has been very easy from the start. The templates look polished, professional and well-designed for starter options and working with the platform feels effortless. There's also a lot it can do and I still haven't reached the limits of its functions.
Cons
One issue is that websites can load quite slowly even when they don't have much content on them. It's also frustrating that it keeps prompting you to upgrade to a higher plan even when you're already paying for one.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Facilities Services, 500+ employees
More than a year
“beginner friendly”
Pros
Even without any development background, this tool is very simple to use and works well for beginners.
Cons
I honestly couldn't find anything wrong with it. Most of the tool especially the front-end side, is very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 11-10 employees
Less than a year
“Great software!”
Pros
I was able to create my website even though I had no prior experience.
Cons
Customization is somewhat limited although it does come with a wide selection of templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
Less than a year
“appreciate the integrations”
Pros
The platform feels very user friendly and it integrates with other tools without much trouble.
Cons
Getting around it was a little tricky at first but once I got past that initial difficulty it became easy to use.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Publishing, 1-10 employees
More than a year
“I'm happy with it”
Pros
the software gives me a lot of flexibility and feels very dynamic so I'm not boxed in when it comes to what I want to show on my site or the way I want to present it.
Cons
A few of the built-in the software apps that connect to the website could definitely be improved especially things like the loyalty program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 11-10 employees
More than a year
“fast support”
Pros
Building a site with the software was quick and the website builder is its biggest advantage. It's simple to use, highly customizable and works well for different needs. Putting everything together didn't take much time which helped save both time and money. The support team has also been excellent, responding quickly and being genuinely helpful whenever any issue comes up.
Cons
Its on-page SEO options are somewhat limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Accounting, 51-100 employees
Less than a year
“Nice templates”
Pros
The design feels very accessible, with customizable templates, mobile optimization, e-commerce features, SEO tools and customer support that's easy to reach. It works well for just about anyone.
Cons
Advanced customization is somewhat limited, there are extra costs for premium features although I think they're worth it and moving a site to another platform comes with restrictions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Retail, 500+ employees
More than a year
“site creation made easy”
Pros
Building a website takes a lot less time with the software than it used to. Something that once required hours of work can now be done from beginning to end with all the tools the software includes. It comes with very useful features throughout the whole creation process and the finished website turns out really well because of everything the platform offers. On top of that, its hosting makes the new site dependable and very quick to load.
Cons
I haven't run into any issues with it. It has consistently worked well for me and I've been able to build fast websites without any problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Arts and Crafts, 1-10 employees
More than a year
“friendly support”
Pros
The platform is easy to use and the customer service has been really helpful whenever support is needed.
Cons
The only downside is that it can be difficult to actually reach a real person when you specifically need human assistance.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 1-10 employees
Less than a year
“drag and drop site building”
Pros
Building a website was simple since the platform uses a drag and drop editor.
Cons
The finished websites felt a bit too amateur-looking for my taste.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 500+ employees
More than a year
“Clean UI”
Pros
Getting started with it feels very easy. The platform is user friendly and the interface is well designed which makes building a site pleasant overall.
Cons
There's a point where my website build starts to feel limited. Certain features aren't always available and that sometimes leaves me having to move over to another platform.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Warehousing, 51-100 employees
More than a year
“my experience”
Pros
Quick to get used to and work with, the platform is user friendly, development moves fast and working with a team is convenient.
Cons
The frustrating part is that integrating it with custom JavaScript code you've already built can be difficult.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Online Media, 1-10 employees
Free Trial
“accessible setup, limited value”
Pros
the software works well for me because it's accessible, user friendly and lets me build a site without writing any code.
Cons
At the same time, it doesn't offer many features and the price-to-quality ratio feels a bit low.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Gives you design freedom”
Pros
There are plenty of ways to customize the design and layout of a website and the templates make it much easier to get started.
Cons
Getting comfortable with how everything works took some time at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Writing and Editing, 11-10 employees
More than a year
“Good for website developing”
Pros
Using the software to build and manage my website has been a really positive experience. The drag and drop editor, along with the accessible interface, is one of the most beginner friendly website design tools I've come across. It also offers plenty of templates which gave me the freedom to customize my site to match exactly how I wanted it to look.
Cons
Everything has worked well for me overall so I don't have any major complaints. If anything, I'd say the pricing could be a little lower so small businesses or individuals would find it easier to give it a try.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sports, 1-10 employees
More than a year
“simple setup”
Pros
Creating a site with the software is very easy. It's simple to build, simple to maintain and making updates later doesn't take much effort either.
Cons
A few of the add-ons cost a bit more than I'd prefer but the overall quality still feels worth the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than 6 months
“stylish templates with pro results”
Pros
Right away, the wide range of polished website templates makes it simple to put together a site that looks professional and expertly designed. Those templates help you build a high-quality, visually appealing website for a fraction of what hiring someone would cost so you can get a stylish, standout look without spending a fortune.
Cons
One thing I dislike is that every extra tool you add seems to come with its own separate fee. If you want to collect payments, that costs more. If you need a custom domain, that is another charge. All of those added expenses make it more costly than expected to build a fully functional website.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“reliable on every device”
Pros
Using it across different devices has been really convenient and the platform feels dependable no matter where I access it from.
Cons
The only downside is that the pricing feels a bit expensive for university students.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than 6 months
“powerful add ons for websites”
Pros
There are plenty of powerful add-ons available that really help with web development and make the platform more capable.
Cons
The interface and overall usability still have room for improvement and could be made more accessible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Facilities Services, 1-10 employees
More than a year
“accessible website creation”
Pros
I really enjoy the range of possibilities the software offers. The service feels accessible and is very simple to use.
Cons
Even though it's very practical and easy to work with, I don't connect much with the software's interface. It feels a bit too simple to me and could include a few more features but overall it's still very good.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7