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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MD
Mack Dennis

Graphic Design, 1-10 employees

More than a year

4.0

“strong features”

Pros

Using the software has been very easy from the start. The templates look polished, professional and well-designed for starter options and working with the platform feels effortless. There's also a lot it can do and I still haven't reached the limits of its functions.

Cons

One issue is that websites can load quite slowly even when they don't have much content on them. It's also frustrating that it keeps prompting you to upgrade to a higher plan even when you're already paying for one.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

UZ
Uriel Zuniga

Facilities Services, 500+ employees

More than a year

5.0

“beginner friendly”

Pros

Even without any development background, this tool is very simple to use and works well for beginners.

Cons

I honestly couldn't find anything wrong with it. Most of the tool especially the front-end side, is very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO
CHERISSA OMEGA

Education Management, 11-10 employees

Less than a year

5.0

“Great software!”

Pros

I was able to create my website even though I had no prior experience.

Cons

Customization is somewhat limited although it does come with a wide selection of templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HM
Heather Miller

Consumer Services, 1-10 employees

Less than a year

4.0

“appreciate the integrations”

Pros

The platform feels very user friendly and it integrates with other tools without much trouble.

Cons

Getting around it was a little tricky at first but once I got past that initial difficulty it became easy to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JO
Joseph Oliveira

Publishing, 1-10 employees

More than a year

5.0

“I'm happy with it”

Pros

the software gives me a lot of flexibility and feels very dynamic so I'm not boxed in when it comes to what I want to show on my site or the way I want to present it.

Cons

A few of the built-in the software apps that connect to the website could definitely be improved especially things like the loyalty program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Advaldo Morais

Automotive, 11-10 employees

More than a year

5.0

“fast support”

Pros

Building a site with the software was quick and the website builder is its biggest advantage. It's simple to use, highly customizable and works well for different needs. Putting everything together didn't take much time which helped save both time and money. The support team has also been excellent, responding quickly and being genuinely helpful whenever any issue comes up.

Cons

Its on-page SEO options are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LC
Luciana Cammilleri

Accounting, 51-100 employees

Less than a year

4.0

“Nice templates”

Pros

The design feels very accessible, with customizable templates, mobile optimization, e-commerce features, SEO tools and customer support that's easy to reach. It works well for just about anyone.

Cons

Advanced customization is somewhat limited, there are extra costs for premium features although I think they're worth it and moving a site to another platform comes with restrictions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

IR
Ian Rivera

Retail, 500+ employees

More than a year

4.0

“site creation made easy”

Pros

Building a website takes a lot less time with the software than it used to. Something that once required hours of work can now be done from beginning to end with all the tools the software includes. It comes with very useful features throughout the whole creation process and the finished website turns out really well because of everything the platform offers. On top of that, its hosting makes the new site dependable and very quick to load.

Cons

I haven't run into any issues with it. It has consistently worked well for me and I've been able to build fast websites without any problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MG
Michelle Gomez

Arts and Crafts, 1-10 employees

More than a year

5.0

“friendly support”

Pros

The platform is easy to use and the customer service has been really helpful whenever support is needed.

Cons

The only downside is that it can be difficult to actually reach a real person when you specifically need human assistance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

KD
Katja Driesel

E-Learning, 1-10 employees

Less than a year

5.0

“drag and drop site building”

Pros

Building a website was simple since the platform uses a drag and drop editor.

Cons

The finished websites felt a bit too amateur-looking for my taste.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Medical Devices, 500+ employees

More than a year

4.0

“Clean UI”

Pros

Getting started with it feels very easy. The platform is user friendly and the interface is well designed which makes building a site pleasant overall.

Cons

There's a point where my website build starts to feel limited. Certain features aren't always available and that sometimes leaves me having to move over to another platform.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JC
Joe Cavaliere

Warehousing, 51-100 employees

More than a year

4.0

“my experience”

Pros

Quick to get used to and work with, the platform is user friendly, development moves fast and working with a team is convenient.

Cons

The frustrating part is that integrating it with custom JavaScript code you've already built can be difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

LM
Lorenzo Maranci

Online Media, 1-10 employees

Free Trial

3.0

“accessible setup, limited value”

Pros

the software works well for me because it's accessible, user friendly and lets me build a site without writing any code.

Cons

At the same time, it doesn't offer many features and the price-to-quality ratio feels a bit low.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

VB
Vivien Beck

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“Gives you design freedom”

Pros

There are plenty of ways to customize the design and layout of a website and the templates make it much easier to get started.

Cons

Getting comfortable with how everything works took some time at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WH
Waleed Hasan

Writing and Editing, 11-10 employees

More than a year

5.0

“Good for website developing”

Pros

Using the software to build and manage my website has been a really positive experience. The drag and drop editor, along with the accessible interface, is one of the most beginner friendly website design tools I've come across. It also offers plenty of templates which gave me the freedom to customize my site to match exactly how I wanted it to look.

Cons

Everything has worked well for me overall so I don't have any major complaints. If anything, I'd say the pricing could be a little lower so small businesses or individuals would find it easier to give it a try.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RL
Robert Looper

Sports, 1-10 employees

More than a year

5.0

“simple setup”

Pros

Creating a site with the software is very easy. It's simple to build, simple to maintain and making updates later doesn't take much effort either.

Cons

A few of the add-ons cost a bit more than I'd prefer but the overall quality still feels worth the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 500+ employees

Less than 6 months

5.0

“stylish templates with pro results”

Pros

Right away, the wide range of polished website templates makes it simple to put together a site that looks professional and expertly designed. Those templates help you build a high-quality, visually appealing website for a fraction of what hiring someone would cost so you can get a stylish, standout look without spending a fortune.

Cons

One thing I dislike is that every extra tool you add seems to come with its own separate fee. If you want to collect payments, that costs more. If you need a custom domain, that is another charge. All of those added expenses make it more costly than expected to build a fully functional website.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TS
tara soltani

Hospital & Health Care, 500+ employees

More than a year

5.0

“reliable on every device”

Pros

Using it across different devices has been really convenient and the platform feels dependable no matter where I access it from.

Cons

The only downside is that the pricing feels a bit expensive for university students.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AT
Anjum Tariq

Information Technology and Services, 51-100 employees

Less than 6 months

4.0

“powerful add ons for websites”

Pros

There are plenty of powerful add-ons available that really help with web development and make the platform more capable.

Cons

The interface and overall usability still have room for improvement and could be made more accessible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KR
Keyla Rebouças

Facilities Services, 1-10 employees

More than a year

4.0

“accessible website creation”

Pros

I really enjoy the range of possibilities the software offers. The service feels accessible and is very simple to use.

Cons

Even though it's very practical and easy to work with, I don't connect much with the software's interface. It feels a bit too simple to me and could include a few more features but overall it's still very good.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7