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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RM
ronald moore

Marketing and Advertising, 1-10 employees

More than a year

4.0

“my review”

Pros

It feels more easy to get used to this software than with a lot of other website builders so the adjustment period comes across as much shorter.

Cons

That said it doesn't offer as much flexibility as a platform like WordPress.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CM
Carolyn Miller

Mental Health Care, 1-10 employees

More than a year

5.0

“Plenty of options”

Pros

Getting started with the software felt very easy. It offers lots of options and the projects you can create look really beautiful and polished.

Cons

Switching over my business integrations was the frustrating part. That process was pretty messy for a while and took much more effort than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD
Stefany Dutra

Consumer Services, 1-10 employees

Less than 6 months

4.0

“professional site builder support”

Pros

Running a business and needing a website, this platform feels very professional and fits that purpose really well. It's a solid option for creating a company site and having access to a support team available 24 hours a day is a big plus.

Cons

One downside is that the free plan includes the software ads.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Food & Beverages, 500+ employees

More than a year

5.0

“simple website building experience”

Pros

Starting off with this tool feels very easy and the whole platform is simple to use.

Cons

Nothing major comes to mind, aside from the fact that it still takes a bit of time to learn how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FG
Flavia Guilarducci

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“valuable tools for growing reach”

Pros

One thing that really adds value is the extra resources and marketing tools. They help new website owners expand their site's reach without needing a lot of technical know-how or extra resources.

Cons

Website analytics and tracking are only available with a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NA
Nathan Adams

Internet, 1-10 employees

More than a year

4.0

“Exceeded expectations”

Pros

Using the A.I. website and app builder was a great experience. I could describe exactly how I wanted the app and website to look, along with the features I needed and it delivered even more than I expected while still matching what I asked for.

Cons

The part that could use improvement is the editor you work with after the A.I. finishes building everything. Some of that may come down to my own familiarity with the platform but even as a capable designer, I still feel it should be more user friendly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CK
Cherry Kam

Cosmetics, 1-10 employees

More than a year

5.0

“user friendly”

Pros

From the beginning the software feels very easy and setting up SEO on the backend is simple and user friendly.

Cons

The downside is that you need the Pro version if you want access to any type of support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Information Technology and Services, 11-10 employees

Less than a year

4.0

“useful tools”

Pros

Creating and launching a site with the software feels very easy. The editor is user friendly, there are plenty of attractive templates to choose from and it comes with a wide range of features you can add, like online stores and email marketing tools.

Cons

the software does a lot well but making major design changes after you've already started can be frustrating. It also takes some effort to improve your site's visibility on search engines like Google and you may need to spend more to unlock all of the more advanced features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CCC
Caitlin Christ, CFRE

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Good results”

Pros

Building a professional-looking website with the software feels really approachable because the platform is so user friendly and accessible. You don't need a lot of technical skill or prior experience to put together something that looks polished and well done.

Cons

The AI generation feature still seems like it's evolving. It's definitely useful but it does need some proofreading and a few adjustments if you want the final result to feel more personal.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JC
Jacqueline Carlisle

Consumer Goods, 1-10 employees

More than a year

4.0

“mobile design made simple”

Pros

Building pages with the drag and drop editor feels very easy especially when working on the mobile version of a site.

Cons

The pricing seems a little high to me. Other drag and drop website builders offer similarly effective features at a lower cost which may be a better fit for someone just starting out as an entrepreneur.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

VM
Vojo Mandic

Information Technology and Services, 1-10 employees

More than a year

5.0

“powerful tools”

Pros

Getting a site up and running with the software feels very easy and the amount of customization available is impressive. Features like the App Market, SEO tools and the software ADI add a lot of value while mobile optimization and overall performance make the platform even better to use.

Cons

At the same time, there are some limits when it comes to flexibility especially for users who want more advanced control. The SEO options can feel a bit restricted for experienced users and the pricing becomes higher once you need the more advanced features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JI
Jamie Ivey

Hospital & Health Care, 11-10 employees

Less than a year

5.0

“helpful feedback collection”

Pros

One feature that's been especially valuable is the ability to create a customer survey link and gather feedback which helps us improve the quality of care we provide.

Cons

There really aren't any major downsides. Our organization continues to use it every day to promote our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Marlon McCormick

Consumer Services, 1-10 employees

Free Trial

4.0

“feature rich”

Pros

The functions are the part I enjoy most. They gives users plenty of options and a wide range of choices to work with.

Cons

At times, having so many options can be a downside. For beginners, it may feel a little overwhelming or intimidating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

AN
Amber Nieto

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“solid support”

Pros

From the first use it feels pretty user friendly and their customer support has been consistently helpful whenever I've needed assistance.

Cons

Occasionally the platform can feel a little frustrating and I really wish the mobile app offered more editing options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KL
Konstantinos Lillis

Internet, 1-10 employees

More than a year

5.0

“helpful web design builder”

Pros

The web design process feels much simpler with this. If you're someone who doesn't really know where to start, it makes things much more manageable.

Cons

At times, it can still feel a bit complicated and you may need to dig around to find certain features or options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“flexible website building tools”

Pros

Using the software is easy and there's a wide variety of building blocks available to use on each page which makes it possible to customize the site exactly the way you want.

Cons

The number of configuration options is very extensive so it can feel a bit overwhelming at the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

CT
Cristiane Toledo

Consumer Services, 1-10 employees

Free Trial

5.0

“customizable site builder”

Pros

I really enjoyed the way the platform works and the tools it offers for building websites. It feels very customizable and gives plenty of freedom to create the site the way you want.

Cons

At times, a few of the tools can be a little confusing especially for someone who is not familiar with the platform yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SG
Seda Göktürk

Apparel & Fashion, 1-10 employees

More than a year

5.0

“fast international website setup”

Pros

When we needed to launch our website and add e-commerce, we wanted a ready-made platform that was quick to set up and simple to use. It was also important for us to choose something international and the software matched what we were looking for.

Cons

The only downside is that the pricing is expensive for Turkiye. Other than that, we have not had any issues.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DR
Diamond Robinson

Religious Institutions, 1-10 employees

More than a year

5.0

“stellar features”

Pros

The functions and accessibility of this program have made it possible for me to build a distinctive website with standout features.

Cons

A few apps don't work very well with my site but I was still able to find ways around those issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Aryan singh

Marketing and Advertising, 1-10 employees

More than a year

5.0

“best website builder experience”

Pros

Out of all the website builders I've tried, the software has been the best one by far. It's very simple to understand and makes the whole website-building process feel easy.

Cons

One thing I'd still like to see is the software adding more features especially a wider selection of themes, colors and gradient options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9