
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“my review”
Pros
It feels more easy to get used to this software than with a lot of other website builders so the adjustment period comes across as much shorter.
Cons
That said it doesn't offer as much flexibility as a platform like WordPress.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
More than a year
“Plenty of options”
Pros
Getting started with the software felt very easy. It offers lots of options and the projects you can create look really beautiful and polished.
Cons
Switching over my business integrations was the frustrating part. That process was pretty messy for a while and took much more effort than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“professional site builder support”
Pros
Running a business and needing a website, this platform feels very professional and fits that purpose really well. It's a solid option for creating a company site and having access to a support team available 24 hours a day is a big plus.
Cons
One downside is that the free plan includes the software ads.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
More than a year
“simple website building experience”
Pros
Starting off with this tool feels very easy and the whole platform is simple to use.
Cons
Nothing major comes to mind, aside from the fact that it still takes a bit of time to learn how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“valuable tools for growing reach”
Pros
One thing that really adds value is the extra resources and marketing tools. They help new website owners expand their site's reach without needing a lot of technical know-how or extra resources.
Cons
Website analytics and tracking are only available with a paid plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“Exceeded expectations”
Pros
Using the A.I. website and app builder was a great experience. I could describe exactly how I wanted the app and website to look, along with the features I needed and it delivered even more than I expected while still matching what I asked for.
Cons
The part that could use improvement is the editor you work with after the A.I. finishes building everything. Some of that may come down to my own familiarity with the platform but even as a capable designer, I still feel it should be more user friendly.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Cosmetics, 1-10 employees
More than a year
“user friendly”
Pros
From the beginning the software feels very easy and setting up SEO on the backend is simple and user friendly.
Cons
The downside is that you need the Pro version if you want access to any type of support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 11-10 employees
Less than a year
“useful tools”
Pros
Creating and launching a site with the software feels very easy. The editor is user friendly, there are plenty of attractive templates to choose from and it comes with a wide range of features you can add, like online stores and email marketing tools.
Cons
the software does a lot well but making major design changes after you've already started can be frustrating. It also takes some effort to improve your site's visibility on search engines like Google and you may need to spend more to unlock all of the more advanced features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
More than a year
“Good results”
Pros
Building a professional-looking website with the software feels really approachable because the platform is so user friendly and accessible. You don't need a lot of technical skill or prior experience to put together something that looks polished and well done.
Cons
The AI generation feature still seems like it's evolving. It's definitely useful but it does need some proofreading and a few adjustments if you want the final result to feel more personal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“mobile design made simple”
Pros
Building pages with the drag and drop editor feels very easy especially when working on the mobile version of a site.
Cons
The pricing seems a little high to me. Other drag and drop website builders offer similarly effective features at a lower cost which may be a better fit for someone just starting out as an entrepreneur.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Information Technology and Services, 1-10 employees
More than a year
“powerful tools”
Pros
Getting a site up and running with the software feels very easy and the amount of customization available is impressive. Features like the App Market, SEO tools and the software ADI add a lot of value while mobile optimization and overall performance make the platform even better to use.
Cons
At the same time, there are some limits when it comes to flexibility especially for users who want more advanced control. The SEO options can feel a bit restricted for experienced users and the pricing becomes higher once you need the more advanced features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 11-10 employees
Less than a year
“helpful feedback collection”
Pros
One feature that's been especially valuable is the ability to create a customer survey link and gather feedback which helps us improve the quality of care we provide.
Cons
There really aren't any major downsides. Our organization continues to use it every day to promote our company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Free Trial
“feature rich”
Pros
The functions are the part I enjoy most. They gives users plenty of options and a wide range of choices to work with.
Cons
At times, having so many options can be a downside. For beginners, it may feel a little overwhelming or intimidating.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Professional Training & Coaching, 1-10 employees
More than a year
“solid support”
Pros
From the first use it feels pretty user friendly and their customer support has been consistently helpful whenever I've needed assistance.
Cons
Occasionally the platform can feel a little frustrating and I really wish the mobile app offered more editing options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Internet, 1-10 employees
More than a year
“helpful web design builder”
Pros
The web design process feels much simpler with this. If you're someone who doesn't really know where to start, it makes things much more manageable.
Cons
At times, it can still feel a bit complicated and you may need to dig around to find certain features or options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
Less than 6 months
“flexible website building tools”
Pros
Using the software is easy and there's a wide variety of building blocks available to use on each page which makes it possible to customize the site exactly the way you want.
Cons
The number of configuration options is very extensive so it can feel a bit overwhelming at the beginning.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Free Trial
“customizable site builder”
Pros
I really enjoyed the way the platform works and the tools it offers for building websites. It feels very customizable and gives plenty of freedom to create the site the way you want.
Cons
At times, a few of the tools can be a little confusing especially for someone who is not familiar with the platform yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
More than a year
“fast international website setup”
Pros
When we needed to launch our website and add e-commerce, we wanted a ready-made platform that was quick to set up and simple to use. It was also important for us to choose something international and the software matched what we were looking for.
Cons
The only downside is that the pricing is expensive for Turkiye. Other than that, we have not had any issues.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“stellar features”
Pros
The functions and accessibility of this program have made it possible for me to build a distinctive website with standout features.
Cons
A few apps don't work very well with my site but I was still able to find ways around those issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“best website builder experience”
Pros
Out of all the website builders I've tried, the software has been the best one by far. It's very simple to understand and makes the whole website-building process feel easy.
Cons
One thing I'd still like to see is the software adding more features especially a wider selection of themes, colors and gradient options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9