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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MF
Martina Formigari

Hospitality, 11-10 employees

Less than a year

5.0

“My review”

Pros

It's one of the best tools for getting started with the digital world and building websites especially considering how little it costs. Definitely recommended.

Cons

The free plan forces you to keep the "wix" suffix in your domain which doesn't look professional so I'd suggest upgrading to a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 101-500 employees

More than a year

3.0

“simple setup, limited integrations”

Pros

Getting a site up and running with the software is easy and the whole setup process feels simple. The drag and drop tools make building pages convenient and help a lot when putting the website together.

Cons

The downside is that the integrations are fairly limited especially when trying to connect additional marketing channels like Google Analytics.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

ECM
Evandro Claudio Mate

Accounting, 1-10 employees

Free Trial

3.0

“no-code design tools”

Pros

Building a website without having to code is a really helpful feature and makes the whole design process much more accessible.

Cons

At a certain point though, it can start to restrict a web designer's creativity and limit how much freedom you have with the design.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

BR
Brianna Rapp

Biotechnology, 1-10 employees

Free Trial

5.0

“quick website setup”

Pros

Putting together a webpage with this software was really easy and didn't take much effort.

Cons

It didn't do quite as well as I expected when it came to creating the exact design I had in mind.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CHMR
Christopher Homa, MS, RDN

Restaurants, 11-10 employees

More than a year

4.0

“I like it!”

Pros

Creating a site with the software was easy especially with the wide selection of templates available to start from. I was able to build and publish a credible, well-optimized website in under two days.

Cons

Does have some built-in limitations and those guardrails can make it a bit harder to fully optimize every aspect of SEO when you're trying to compete in a tougher market.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

ZM
Zachariah Murray

Construction, 1-10 employees

Less than 6 months

5.0

“simple to use”

Pros

Starting off with this product feels very easy and it's simple to use overall.

Cons

I'd just like to see a wider range of social media linking options available for the site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Sathish Kumar

Information Technology and Services, 51-100 employees

Less than a year

5.0

“flexible builder”

Pros

Right from the start, the software has a lot going for it. The drag and drop editor is very accessible so even without much experience, it's simple to get comfortable using it. There's also a wide range of templates available which helps a lot when putting together a professional-looking website in a short amount of time. On top of that, the customization options are impressive.

Cons

That said the software isn't without its downsides. The pricing can be a bit steeper than some other website builders and once you've picked a template, changing to a different one means starting over from scratch.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MS
Melinda Smith

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“versatile site builder”

Pros

Over the past 10 years, I've built five websites for myself and another three for other people using the software and I've loved just about everything about it. It's very user friendly and simple to work with.

Cons

It doesn't connect with every system although a lot of other platforms have the same limitation. Even with that trade-off, the software still comes out ahead for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“user friendly website building”

Pros

Building a website with the software feels very accessible and I recently helped my partner use it to create his entrepreneur website. The whole process was easy and comfortable to work through.

Cons

there really isn't anything I dislike about the software. Compared with other website builders, it feels like the most user friendly option to me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BM
Ben Maljaars

Building Materials, 11-10 employees

More than a year

5.0

“website building that gets compliments”

Pros

Even without much technical know-how, I was able to put together functional websites that other people have actually complimented.

Cons

One thing that does get a bit annoying is how often they seem to push extra features, ads and upsells.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KT
Kimberly Transtrum

Construction, 1-10 employees

More than a year

4.0

“affordable and user friendly”

Pros

Getting started with the software was easy and the pricing feels budget-friendly. It's also convenient that I can quickly reach a representative whenever I need help.

Cons

It doesn't feel especially dynamic and there isn't really anything on the site that makes it stand out compared to other platforms.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JD
Joe Deez

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“building a site felt effortless”

Pros

Creating a website with very little experience was surprisingly simple and I was able to put everything together without much trouble.

Cons

I haven't run into any problems with the software at all and I plan to keep using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR
Kayla Reiter

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“simple editing for beginners”

Pros

Editing the site felt very manageable even without much website-building experience.

Cons

At the same time, a few pages were difficult to adjust and making the exact changes I wanted wasn't always easy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AZ
Ahmed ziani

Computer Networking, 500+ employees

Less than a year

4.0

“rapid and efficient builder”

Pros

Using the software has been a really positive experience because it works efficiently and is quick to use.

Cons

I haven't come across any drawbacks with the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ARO
Ali Riza Ozcelik

Online Media, 1-10 employees

Less than 6 months

4.0

“flexible builder and templates”

Pros

Building with the software feels very convenient thanks to the drag and drop editor and there are plenty of template options to choose from.

Cons

The part I wasn't happy with was the software's pricing structure.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CVZ
Chinead van Zyl

Arts and Crafts, 1-10 employees

More than a year

5.0

“Amazing exoerience!”

Pros

There are plenty of features available and the site is very simple to use. It feels very user friendly overall and the templates make the whole process even more convenient.

Cons

The watermark logo that appears on non-paid domains is a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DAMP
Dennis Alberto Murguia Poma

Chemicals, 1-10 employees

More than a year

4.0

“friendly setup”

Pros

It's very user friendly, with a wide variety of tools that are simple to handle when building a website in your own style.

Cons

I haven't run into any issues because the interface is very friendly and easy to understand.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BG
Barbara Giardino

Computer Games, 11-10 employees

Less than 6 months

4.0

“Quick website building”

Pros

Building websites with the software feels accessible, fast and innovative which makes the whole experience really satisfying.

Cons

One downside is that some commands are shown as very small icons and their reduced size can make them harder to notice and use.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

AM
Abdulrahman Mahmoud

Retail, 51-100 employees

More than a year

5.0

“drag and drop freedom”

Pros

Creating a professional looking website with the software feels very approachable thanks to its drag and drop editor and strong customization options. You don't need any coding knowledge to put together a polished site and the large variety of templates plus the design flexibility makes it simple to create something that feels unique and customized to your needs.

Cons

I think it works really well overall but some of the more advanced features and integrations become more practical to access on the higher tier plans as your project starts expanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB
Damien Bradshaw

Media Production, 1-10 employees

More than a year

3.0

“good for basic sites”

Pros

It works well as a WYSIWYG website builder and is easy to use.

Cons

Once you move beyond very simple websites, the software does not scale very well.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6