
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospitality, 11-10 employees
Less than a year
“My review”
Pros
It's one of the best tools for getting started with the digital world and building websites especially considering how little it costs. Definitely recommended.
Cons
The free plan forces you to keep the "wix" suffix in your domain which doesn't look professional so I'd suggest upgrading to a paid plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 101-500 employees
More than a year
“simple setup, limited integrations”
Pros
Getting a site up and running with the software is easy and the whole setup process feels simple. The drag and drop tools make building pages convenient and help a lot when putting the website together.
Cons
The downside is that the integrations are fairly limited especially when trying to connect additional marketing channels like Google Analytics.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Accounting, 1-10 employees
Free Trial
“no-code design tools”
Pros
Building a website without having to code is a really helpful feature and makes the whole design process much more accessible.
Cons
At a certain point though, it can start to restrict a web designer's creativity and limit how much freedom you have with the design.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Biotechnology, 1-10 employees
Free Trial
“quick website setup”
Pros
Putting together a webpage with this software was really easy and didn't take much effort.
Cons
It didn't do quite as well as I expected when it came to creating the exact design I had in mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-10 employees
More than a year
“I like it!”
Pros
Creating a site with the software was easy especially with the wide selection of templates available to start from. I was able to build and publish a credible, well-optimized website in under two days.
Cons
Does have some built-in limitations and those guardrails can make it a bit harder to fully optimize every aspect of SEO when you're trying to compete in a tougher market.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Construction, 1-10 employees
Less than 6 months
“simple to use”
Pros
Starting off with this product feels very easy and it's simple to use overall.
Cons
I'd just like to see a wider range of social media linking options available for the site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“flexible builder”
Pros
Right from the start, the software has a lot going for it. The drag and drop editor is very accessible so even without much experience, it's simple to get comfortable using it. There's also a wide range of templates available which helps a lot when putting together a professional-looking website in a short amount of time. On top of that, the customization options are impressive.
Cons
That said the software isn't without its downsides. The pricing can be a bit steeper than some other website builders and once you've picked a template, changing to a different one means starting over from scratch.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“versatile site builder”
Pros
Over the past 10 years, I've built five websites for myself and another three for other people using the software and I've loved just about everything about it. It's very user friendly and simple to work with.
Cons
It doesn't connect with every system although a lot of other platforms have the same limitation. Even with that trade-off, the software still comes out ahead for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“user friendly website building”
Pros
Building a website with the software feels very accessible and I recently helped my partner use it to create his entrepreneur website. The whole process was easy and comfortable to work through.
Cons
there really isn't anything I dislike about the software. Compared with other website builders, it feels like the most user friendly option to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Building Materials, 11-10 employees
More than a year
“website building that gets compliments”
Pros
Even without much technical know-how, I was able to put together functional websites that other people have actually complimented.
Cons
One thing that does get a bit annoying is how often they seem to push extra features, ads and upsells.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 1-10 employees
More than a year
“affordable and user friendly”
Pros
Getting started with the software was easy and the pricing feels budget-friendly. It's also convenient that I can quickly reach a representative whenever I need help.
Cons
It doesn't feel especially dynamic and there isn't really anything on the site that makes it stand out compared to other platforms.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
More than a year
“building a site felt effortless”
Pros
Creating a website with very little experience was surprisingly simple and I was able to put everything together without much trouble.
Cons
I haven't run into any problems with the software at all and I plan to keep using the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“simple editing for beginners”
Pros
Editing the site felt very manageable even without much website-building experience.
Cons
At the same time, a few pages were difficult to adjust and making the exact changes I wanted wasn't always easy.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Computer Networking, 500+ employees
Less than a year
“rapid and efficient builder”
Pros
Using the software has been a really positive experience because it works efficiently and is quick to use.
Cons
I haven't come across any drawbacks with the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Online Media, 1-10 employees
Less than 6 months
“flexible builder and templates”
Pros
Building with the software feels very convenient thanks to the drag and drop editor and there are plenty of template options to choose from.
Cons
The part I wasn't happy with was the software's pricing structure.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Arts and Crafts, 1-10 employees
More than a year
“Amazing exoerience!”
Pros
There are plenty of features available and the site is very simple to use. It feels very user friendly overall and the templates make the whole process even more convenient.
Cons
The watermark logo that appears on non-paid domains is a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 1-10 employees
More than a year
“friendly setup”
Pros
It's very user friendly, with a wide variety of tools that are simple to handle when building a website in your own style.
Cons
I haven't run into any issues because the interface is very friendly and easy to understand.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Games, 11-10 employees
Less than 6 months
“Quick website building”
Pros
Building websites with the software feels accessible, fast and innovative which makes the whole experience really satisfying.
Cons
One downside is that some commands are shown as very small icons and their reduced size can make them harder to notice and use.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Retail, 51-100 employees
More than a year
“drag and drop freedom”
Pros
Creating a professional looking website with the software feels very approachable thanks to its drag and drop editor and strong customization options. You don't need any coding knowledge to put together a polished site and the large variety of templates plus the design flexibility makes it simple to create something that feels unique and customized to your needs.
Cons
I think it works really well overall but some of the more advanced features and integrations become more practical to access on the higher tier plans as your project starts expanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Media Production, 1-10 employees
More than a year
“good for basic sites”
Pros
It works well as a WYSIWYG website builder and is easy to use.
Cons
Once you move beyond very simple websites, the software does not scale very well.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6