
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Non-Profit Organization Management, 1-10 employees
Less than a year
“e commerce setup was smooth”
Pros
Adding e commerce features to my site was surprisingly simple even though I only needed a way to accept donations. Linking my bank account to the software was also much more easy than it had been for me on other platforms before.
Cons
A few of the sizing options and measurements led to layouts breaking or not responding properly. I really wish that part was more clear because it would have been much easier to make sure my site displayed correctly on every device size.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 1-10 employees
More than a year
“good for beginners”
Pros
It's a really solid website builder for anyone who doesn't have much technical experience or knowledge.
Cons
Compared with WordPress, it's a lot less flexible and the functions feels pretty locked in so building anything custom or bespoke isn't really possible.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Human Resources, 1-10 employees
More than a year
“polished sites in no time”
Pros
Getting a website live with the software takes very little effort which is the part I appreciate most. As a software engineer I notice right away when a platform removes the usual friction from handling the basics. The drag and drop builder feels accessible making it a strong option for non-technical users or anyone who wants to put together a polished-looking site quickly. The templates look modern and there's a solid range of them for different kinds of projects. On top of that, the built-in tools like SEO and analytics are easy to use and don't need much setup.
Cons
The downside is that the software can feel restrictive once you want deeper customization. Those built-in design limits are frustrating if you're used to coding everything from scratch although that probably won't matter much to most users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“flexible website builder options”
Pros
Making a site with the software feels much more easy than with a lot of competing platforms that come across as bulky and overly complicated. The layouts are well designed, the elements are solid and there's usually a nice introductory offer that makes getting started more appealing. I also appreciate the different pricing options which gives a bit more flexibility depending on what you need.
Cons
A few of the layout features take some time to fully get used to so there can be some difficulty at first. The emails from the software specialists pushing their SEO services can also get a little annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“beginner friendly but falling behind”
Pros
The drag and drop builder is very easy to use which makes it a really good fit for beginners.
Cons
At the same time, other platforms have advanced a lot and the software now feels behind the rest of the market.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Music, 1-10 employees
More than a year
“simple website building experience”
Pros
Running a website with the software was really easy. I appreciated how simple it was to put everything together with just a few clicks and without needing any coding at all.
Cons
Now and then I felt a bit unsure when trying to fine-tune the smaller details of the site. I do wish the tutorials had been clearer and more helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Internet, 1-10 employees
Free Trial
“accessible tool”
Pros
Creating a site using this tool feels very approachable thanks to its accessible drag and drop editor and the wide selection of customizable templates. It doesn't require technical skills which makes it a practical option for users at any experience level.
Cons
It can feel somewhat restrictive when it comes to advanced customization especially for more experienced users who need greater flexibility than more technical platforms provide. Site loading speed can also be slower compared to better-optimized solutions. Another downside is that once you choose a template, switching to a different one means redesigning the site from scratch.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mental Health Care, 1-10 employees
More than a year
“love it!”
Pros
The usability is really impressive and that matters a lot since I'm not very technical.
Cons
There's a bit of a difficulty when it comes to figuring out how the system works but once it clicked, it made sense.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“I rely on it!”
Pros
Right from the start, the software has been amazing for me. I've used it to build websites and theme pages and it's also helped me connect with customers, run marketing campaigns and book appointments. I've never run into any issues while using the software.
Cons
I can't think of any downsides. I really enjoy using the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“my review”
Pros
Opening the app with that animated logo intro gives it a polished, engaging feel and makes the whole experience more enjoyable right from the start.
Cons
Ever since the recent update, the mobile version has been taking longer to load which has made it feel noticeably slower than before.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“quick website launch”
Pros
Starting off with the software was very easy and using it didn't take much time to figure out. It helped us put together our first website in a short amount of time.
Cons
As a starting platform, the software worked really well for building and managing our website. After using it for a while though, we noticed it was missing some of the integration features we were hoping to have.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Apparel & Fashion, 1-10 employees
More than a year
“Layouts for every site available”
Pros
It has worked well for both my personal projects and professional websites. The templates and design styles look polished and editing them is easy.
Cons
At times, managing or adding certain add-ons can be a bit tricky.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“powerful tools”
Pros
Right away, the software felt approachable while still giving me plenty of freedom with the design. The drag and drop editor makes it simple to customize everything the way I want even without any coding background. It also comes with a large selection of templates and built-in business tools that help me run and manage my site more efficiently.
Cons
One downside is that some the software websites can load more slowly than sites built on other platforms especially if they include lots of high-resolution images or more complex design elements. On top of that, certain advanced features and deeper customization options are locked behind higher-tier plans which can become quite expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Construction, 11-10 employees
More than a year
“I'm impressed!”
Pros
A really solid choice for small businesses. It works well for creating anything from a simple website to something more advanced, depending on what's needed. There's plenty of room to customize and it's especially good for people who are just getting started with web design and site management.
Cons
The only downside is that I'm not always satisfied with how the mobile version of the site turns out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“do it all by yourself!”
Pros
Even without much background in website design, putting a site together feels very approachable. You can create a website from the ground up without needing any coding skills at all which makes it especially helpful for beginners.
Cons
Although the website design tools are highly customizable, it can still feel like a lot of the apps only offer their full functions through paid premium plans which is understandable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
More than a year
“modern UI”
Pros
They've done a good job keeping the platform updated while still maintaining a simple interface. It's also nice that they now give customers a much more polished and sophisticated website experience than they did 8 years ago.
Cons
The pricing and plan options are the part I'm less happy with. They could definitely be more affordable.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“quick setup for beginners”
Pros
Very easy to start off with the software especially for people who don't have much experience building websites.
Cons
the software feels a lot more expensive than some competing platforms and it still offers fewer features in comparison.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Professional Training & Coaching, 1-10 employees
More than a year
“helpful support”
Pros
Compared with WordPress, the software feels much more accessible to work with. I've built a lot of sites on it for both myself and clients and one of the biggest benefits is being able to hand over administrator access afterward, give them a quick walkthrough and let them manage future updates on their own. That's a huge plus because it saves them from having to keep paying a developer for every small change which happens a lot with WordPress. Whenever I've run into a technical issue, I've submitted a support ticket and the software has consistently helped me resolve it. I'm also really happy that the software now offers responsive websites. On top of that, I can customize sites pretty much however I want so it gives me a lot of flexibility.
Cons
One area that still needs work is the mobile design and how consistent responsive layouts are across different screen sizes. It's frustrating to make the same kinds of edits over and over just to get everything looking right on all devices. Sometimes elements also shift around or glitch when moving between sections. The blog design process feels tedious and SEO work can be tedious too. I'm curious to see how AI might improve some of this over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than a year
“decent starter site builder”
Pros
As a beginner, the software works well as a free website builder and gives you a fairly low-trouble way to get started. You just need to be clear about what the "free" version actually includes.
Cons
That said the free plan feels restrictive in ways that can be frustrating once you dig into the details. the software itself isn't bad but with so many alternatives available, it's definitely not the right fit for everyone.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Sporting Goods, 1-10 employees
More than a year
“versatile website tools”
Pros
The website builder is very simple to use and there's a wide variety of apps and sections available to customize the site.
Cons
Some of the extra apps are too expensive to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10