Paige Smith
Marketing and Advertising, 1-10 employees
Less than 6 months
“I recommend this!”
Pros
Assembling a website with the software makes it simple to put together something that looks attractive and is also easy for customers to browse.
Cons
It does cost more than some competing website builders especially if you have to upgrade to the top-tier plan for extra storage but I'm still really happy with how the site came out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tshidi Nhlapo
Entertainment, 1-10 employees
Less than 6 months
“websites made for free”
Pros
Launching a website with the software is free and the setup process is simple and quick.
Cons
The downside is that tracking is not included for free and some extra charges show up as hidden fees.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Rebecca Dunning
Sports, 1-10 employees
More than a year
“easy site builder”
Pros
It's a well-known platform and fairly easy to use which makes getting started with it pretty simple.
Cons
At times even basic tasks can end up taking more time than they really should.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lucy Lynch
Arts and Crafts, 1-10 employees
More than a year
“make you first site with this!”
Pros
As a first time business owner launching my first business website with the software felt very easy. I appreciated how user friendly it was and how simple the whole site creation process felt!!
Cons
I didn't run into any real downsides with the software. Overall it was a very positive experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackie Mills
Automotive, 11-10 employees
More than a year
“love the tools”
Pros
Right away, the software felt like a really capable platform for both managing customer relationships and building a website. It works well whether you already know your way around web design or you're starting from zero because it has options that fit different skill levels. For a small business, there are enough features and resources packed into it that you can realistically handle almost everything from a single platform if you know how to make the most of it.
Cons
The downside is that the software can be pretty expensive. Support is also inconsistent since the quality of help really depends on the rep you end up with and they often seem to steer you toward AI tools or help articles even when that's clearly not where the actual solution is.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Sahar Shehata
Food & Beverages, 1-10 employees
Less than a year
“Aided my business promotion”
Pros
Using the software has been simple, efficient and very user friendly. I'm not very familiar with online ordering but even with that, the software has helped me do a really good job promoting my business.
Cons
Support feels more centered around online service and I'd really like the option to speak with a representative sometimes to go over any concerns.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jenna Liu
Civic & Social Organization, 1-10 employees
More than a year
“basic templates, limited features”
Pros
It is easy to start using and it's affordable for new businesses that are just launching.
Cons
At the same time, it feels outdated, misses some features, the templates are pretty basic and there isn't much room to build custom or special functions.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Stelios Karatzas
Wholesale, 500+ employees
More than a year
“affordable platform”
Pros
Putting together my own website was affordable and the builder made the whole process simple to manage.
Cons
One problem is that the mobile version still lacks responsiveness and collapsible features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anagha Suresh Babu
Wholesale, 1-10 employees
Less than 6 months
“don't need to be trained to use it”
Pros
Right away, the software feels very approachable. Its biggest strength is how user friendly it is while still giving plenty of flexibility for both beginners and more advanced users. Being able to customize the site just by dragging and moving elements makes the whole process especially beginner friendly.
Cons
A downside is that after the website is published, the flexibility becomes limited. That can be inconvenient because if you want to make certain bigger changes later, you may end up having to start over.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fabian Rocha
Online Media, 1-10 employees
More than a year
“great customer service”
Pros
Whenever I needed help, the customer service was outstanding. This one rep was especially the best!
Cons
I honestly haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danye McMullen
Mechanical or Industrial Engineering, 11-10 employees
More than a year
“useful for larger projects”
Pros
The software works really well for larger projects and the interactive features do a good job of keeping other team members updated and involved.
Cons
A few of the features feel outdated. I could find ways around them but the process was pretty tedious.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Sarah Talcott
Real Estate, 1-10 employees
Less than a year
“easy website creation”
Pros
Coming in as a beginner, I was still able to build a website that works properly and does what I need it to do.
Cons
At times though, the platform wasn't the most accessible to figure out or figure out.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katherine Rodriguez
Education Management, 1-10 employees
Free Trial
“decent builder”
Pros
Building websites with the software feels easy and the finished pages have a nice, polished look.
Cons
There are other website builders out there that offer more features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Automotive, 1-10 employees
Less than 6 months
“plenty of design choices”
Pros
There's a wide range of options available to choose from.
Cons
It doesn't give much guidance for beginners who have never built something like this before.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Sammy Goyette
Non-Profit Organization Management, 11-10 employees
Less than a year
“it's great!”
Pros
Getting started with this program is easy and pretty much anyone can use it. The drag and drop setup is simple so there's no need to know HTML or CSS to build a site.
Cons
The software doesn't offer as much customization as I'd want. When I'm working on projects that need more flexibility, I usually switch to another program since the software is better suited to template-based sites.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Fiona Thomas
Design, 1-10 employees
Free Trial
“solid builder for starters”
Pros
Simple enough to work with although it doesn't offer as many features as some other platforms.
Cons
I wasn't able to customize the website as much as I expected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Barnabe Havard
Program Development, 1-10 employees
Free Trial
“make sites quickly with this”
Pros
It is very user friendly and lets you put together a really good website within just a few hours or a couple of days without much trouble.
Cons
It does have some limits though.. you can't build very complex sites with it since it's better suited for static websites. Also, the free plan shows the software ads on your site.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dakota Mendenhall
Facilities Services, 1-10 employees
More than a year
“reliable for our fleet card”
Pros
We use the software for our fleet card and it has been consistently reliable. We really haven't run into any issues with it.
Cons
I haven't had any problems with the software at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lola Barron
Retail, 1-10 employees
More than a year
“amazing support for beginners”
Pros
As a complete beginner, I've had a really positive experience with the software. Every time I reach out with a question or need technical help, their support team has been absolutely amazing.
Cons
there isn't really anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jaime Goza
Entertainment, 1-10 employees
More than a year
“AI powered site building”
Pros
Right away, the platform felt very simple to work with. Now that it includes AI, creating something that looks gorgeous and still functions really well feels even more effortless.
Cons
Without the AI feature, I think the process would be a little more challenging. Because of that, it may not be the best fit for people who prefer not to use AI.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
