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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS
Jodi Sinclair

Transportation/Trucking/Railroad, 11-10 employees

Less than a year

3.0

“simple basics, weak value”

Pros

Having a site set up with the basic features is pretty easy and simple to use.

Cons

After you move past the free version, the pricing doesn't really feel justified compared with other available options.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

JS
Jessy Singh

Building Materials, 1-10 employees

Free Trial

3.0

“app compatibility and workspace”

Pros

One thing I appreciate is how well it works with a wide range of apps and the the software workspace interface is also pleasant to use.

Cons

The part I like the least is the limited set of options available for customizing the website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

EI
Eva Ikkonen

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0

“solid option for portfolios”

Pros

Its biggest strength is how simple it is. The platform is genuinely drag and drop at its core which makes it a really good fit for business-card style websites and portfolios that don't need extra configuration options.

Cons

That same simplicity also creates some real limitations. It starts to feel restrictive when you need more control over custom content, SEO, admin panel access or other features that are even slightly more technical.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

WD
Whitney D

Retail, 1-10 employees

Less than a year

4.0

“flexible setup for your niche”

Pros

Somethig I want to highlight is that the platform lets you build your website around the specific field or industry you're in which makes the whole setup feel more relevant.

Cons

Issue is that it doesn't offer many options or features for auction-based websites.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JC
Jennifer Call

Real Estate, 1-10 employees

Less than 6 months

4.0

“Complete site management”

Pros

Everything was available in one place on the same website which made posting content really convenient.

Cons

It was missing a feature that would let me create multiple posts from a single article using AI.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MB
Mitchell Bivens

Oil & Energy, 1-10 employees

More than a year

5.0

“Excellent!”

Pros

The software offers not only strong products but also really impressive customer service.

Cons

My experience has been very positive overall so I honestly don't have any downsides to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE
Sarah Epstein

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“Review of software”

Pros

So easy to use especially as a beginner trying to sell physical items and digital products. The layout was simple to figure out and whenever I needed help figuring out how to do something, I contacted customer service and got the direction I needed.

Cons

A thing that caught me off guard was that there were a few extra costs involved when it came time to actually build out the website.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RMM
Rizza Mae Marvel

Graphic Design, 1-10 employees

More than a year

5.0

“All in one”

Pros

The softwares Studio's updated interface feels like a nice balance between a traditional website builder and the more customizable side of the software. It's much more organized and simpler to work with than the older editor. Another big plus is that everything is built into one platform.. it can take payments, run an online store, handle email marketing and even support digital courses. I also really appreciate that the software Studio is designed to help a website business grow, with options to sell templates, build a client circle and earn recurring revenue through client the software packages.

Cons

I'm not a fan of the fact that visitors have to create an account before they can buy an online course. That added step could easily turn some people away from completing the purchase. The editor can also feel slow and a bit glitchy when your internet connection isn't strong. At times, I've had to log in and out of the editor more than once just to keep working on website edits.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AA
Ayesha Ali

Hospital & Health Care, 1-10 employees

Less than a year

5.0

“great builder”

Pros

Right from the start, the software felt very user friendly and I really appreciated that the basic plan already comes with plenty of useful features. It's incredibly simple to work with and putting together a website only takes a few minutes.

Cons

There's very little to complain about with the software but I do think commercial use should be included in the basic plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA
Harriet Amponfi

Food & Beverages, 1-10 employees

Less than 6 months

5.0

“full control while working”

Pros

Using the software lets me build my entire website by myself and the editor makes the process simple to handle. I don't need to pay or rely on a web developer to get the site done.

Cons

One downside is that I can't make edits to the website from my phone and the loading speed can be really slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OK
Obaid Khan

Real Estate, 1-10 employees

Less than a year

3.0

“okay-ish option”

Pros

Trying to create a website with the software felt limited in terms of feasibility and it didn't really support what I was aiming to build.

Cons

There wasn't much guidance or direction during the website creation process which made building the site feel confusing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

JK
Janet K

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“creative freedom for websites”

Pros

Having the freedom to build your own website exactly the way you want is what I enjoy most about the software.

Cons

Up to this point, I haven't come across anything about the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Accounting, 11-10 employees

Less than 6 months

5.0

“responsive sites in minutes”

Pros

Putting together a website with the software is incredibly easy. It creates clean, responsive pages without needing any coding at all which makes the whole process fast and without any trouble.

Cons

Since I can code, I'd personally appreciate a bit more depth and room for customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM
Sifiso Mazibuko

Packaging and Containers, 1-10 employees

More than a year

4.0

“my time with it”

Pros

Getting a site up and running with the software feels very manageable thanks to the drag and drop editor even without any coding knowledge. I also appreciate the large selection of templates, apps and features that fit all kinds of needs whether it's for a small business, a personal blog or an online store. On top of that, the built-in SEO tools and analytics are really useful for improving site visibility and overall performance.

Cons

One frustrating part is that if you want to change to a different template, you have to rebuild the entire site from scratch which can take a lot of time. the software also includes plenty of features but some of the more advanced customization options are only available if you move up to a pricier plan.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AP
Anil Parajuli

Design, 1-10 employees

More than a year

4.0

“Has mobile support”

Pros

Right from the start, the interface feels very easy and simple to work with. The drag and drop editor lets you place anything you want on your site without much effort which makes building pages really convenient. It also comes with social media integration and that's a big advantage. On top of that, mobile optimization is available which is really helpful for making the website look good on phones.

Cons

At this point, the only downside for us is that the pricing gets quite high if you want access to all of the features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

RM
Roxy MtJoy

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

“simple to work with”

Pros

Since I'm not a web designer, the platform's ease of use was something I really appreciated.

Cons

The dashboard isn't always very accessible to figure out. There are times when it takes me a while to find the function I'm looking for.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CP
Christina Prassa

Education Management, 500+ employees

Less than 6 months

5.0

“complete website-making control”

Pros

Arranging the site exactly the way I want is really simple with the software. It's very user friendly, gives me tons of options for building the website exactly how I want and I really love my website along with all the design choices available.

Cons

The in-app purchases and monthly subscription costs are a little on the expensive side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CT
Callum Tindall

Financial Services, 11-10 employees

Less than 6 months

4.0

“easy to use”

Pros

Even if you're completely new to website design it is so easy to work with this tool and it doesn't require any expert level skills.

Cons

At times, the website can feel a bit simplistic when it comes to certain features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AN
abdelkabir nfaoui

Arts and Crafts, 1-10 employees

More than a year

4.0

“my thoughts”

Pros

The overall interface feels very user friendly and it's simple to understand how everything works when making changes to my website.

Cons

The pricing for the service feels too expensive and some heading options or charges don't seem quite right.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

MG
Mehar Ghei

Medical Practice, 1-10 employees

More than a year

5.0

“consumer-friendly builder and logo designs”

Pros

The platform feels very consumer friendly and the platform is simple to use. The logo designs they offer for businesses are also quite good and helpful.

Cons

One thing that feels limited is the selection of branding products. Right now, they only offer mugs, totes, T-shirts with the logo and business cards. It would be much more useful if they added more promotional items like pens, other stationery, stress balls, mints, hoodies and similar options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10