Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PS

Paige Smith

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
August 2024

I recommend this!

Pros

Assembling a website with the software makes it simple to put together something that looks attractive and is also easy for customers to browse.

Cons

It does cost more than some competing website builders especially if you have to upgrade to the top-tier plan for extra storage but I'm still really happy with how the site came out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TN

Tshidi Nhlapo

Entertainment, 1-10 employees

Less than 6 months

4.0
August 2024

websites made for free

Pros

Launching a website with the software is free and the setup process is simple and quick.

Cons

The downside is that tracking is not included for free and some extra charges show up as hidden fees.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RD

Rebecca Dunning

Sports, 1-10 employees

More than a year

4.0
August 2024

easy site builder

Pros

It's a well-known platform and fairly easy to use which makes getting started with it pretty simple.

Cons

At times even basic tasks can end up taking more time than they really should.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LL

Lucy Lynch

Arts and Crafts, 1-10 employees

More than a year

5.0
August 2024

make you first site with this!

Pros

As a first time business owner launching my first business website with the software felt very easy. I appreciated how user friendly it was and how simple the whole site creation process felt!!

Cons

I didn't run into any real downsides with the software. Overall it was a very positive experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jackie Mills

Automotive, 11-10 employees

More than a year

5.0
August 2024

love the tools

Pros

Right away, the software felt like a really capable platform for both managing customer relationships and building a website. It works well whether you already know your way around web design or you're starting from zero because it has options that fit different skill levels. For a small business, there are enough features and resources packed into it that you can realistically handle almost everything from a single platform if you know how to make the most of it.

Cons

The downside is that the software can be pretty expensive. Support is also inconsistent since the quality of help really depends on the rep you end up with and they often seem to steer you toward AI tools or help articles even when that's clearly not where the actual solution is.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

SS

Sahar Shehata

Food & Beverages, 1-10 employees

Less than a year

5.0
August 2024

Aided my business promotion

Pros

Using the software has been simple, efficient and very user friendly. I'm not very familiar with online ordering but even with that, the software has helped me do a really good job promoting my business.

Cons

Support feels more centered around online service and I'd really like the option to speak with a representative sometimes to go over any concerns.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JL

Jenna Liu

Civic & Social Organization, 1-10 employees

More than a year

3.0
August 2024

basic templates, limited features

Pros

It is easy to start using and it's affordable for new businesses that are just launching.

Cons

At the same time, it feels outdated, misses some features, the templates are pretty basic and there isn't much room to build custom or special functions.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

SK

Stelios Karatzas

Wholesale, 500+ employees

More than a year

5.0
August 2024

affordable platform

Pros

Putting together my own website was affordable and the builder made the whole process simple to manage.

Cons

One problem is that the mobile version still lacks responsiveness and collapsible features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ASB

Anagha Suresh Babu

Wholesale, 1-10 employees

Less than 6 months

4.0
August 2024

don't need to be trained to use it

Pros

Right away, the software feels very approachable. Its biggest strength is how user friendly it is while still giving plenty of flexibility for both beginners and more advanced users. Being able to customize the site just by dragging and moving elements makes the whole process especially beginner friendly.

Cons

A downside is that after the website is published, the flexibility becomes limited. That can be inconvenient because if you want to make certain bigger changes later, you may end up having to start over.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FR

Fabian Rocha

Online Media, 1-10 employees

More than a year

5.0
August 2024

great customer service

Pros

Whenever I needed help, the customer service was outstanding. This one rep was especially the best!

Cons

I honestly haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Danye McMullen

Mechanical or Industrial Engineering, 11-10 employees

More than a year

3.0
August 2024

useful for larger projects

Pros

The software works really well for larger projects and the interactive features do a good job of keeping other team members updated and involved.

Cons

A few of the features feel outdated. I could find ways around them but the process was pretty tedious.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

ST

Sarah Talcott

Real Estate, 1-10 employees

Less than a year

4.0
August 2024

easy website creation

Pros

Coming in as a beginner, I was still able to build a website that works properly and does what I need it to do.

Cons

At times though, the platform wasn't the most accessible to figure out or figure out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KR

Katherine Rodriguez

Education Management, 1-10 employees

Free Trial

4.0
August 2024

decent builder

Pros

Building websites with the software feels easy and the finished pages have a nice, polished look.

Cons

There are other website builders out there that offer more features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Automotive, 1-10 employees

Less than 6 months

3.0
August 2024

plenty of design choices

Pros

There's a wide range of options available to choose from.

Cons

It doesn't give much guidance for beginners who have never built something like this before.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

SG

Sammy Goyette

Non-Profit Organization Management, 11-10 employees

Less than a year

4.0
August 2024

it's great!

Pros

Getting started with this program is easy and pretty much anyone can use it. The drag and drop setup is simple so there's no need to know HTML or CSS to build a site.

Cons

The software doesn't offer as much customization as I'd want. When I'm working on projects that need more flexibility, I usually switch to another program since the software is better suited to template-based sites.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

FT

Fiona Thomas

Design, 1-10 employees

Free Trial

4.0
August 2024

solid builder for starters

Pros

Simple enough to work with although it doesn't offer as many features as some other platforms.

Cons

I wasn't able to customize the website as much as I expected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BH

Barnabe Havard

Program Development, 1-10 employees

Free Trial

4.0
August 2024

make sites quickly with this

Pros

It is very user friendly and lets you put together a really good website within just a few hours or a couple of days without much trouble.

Cons

It does have some limits though.. you can't build very complex sites with it since it's better suited for static websites. Also, the free plan shows the software ads on your site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DM

Dakota Mendenhall

Facilities Services, 1-10 employees

More than a year

5.0
August 2024

reliable for our fleet card

Pros

We use the software for our fleet card and it has been consistently reliable. We really haven't run into any issues with it.

Cons

I haven't had any problems with the software at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LB

Lola Barron

Retail, 1-10 employees

More than a year

5.0
August 2024

amazing support for beginners

Pros

As a complete beginner, I've had a really positive experience with the software. Every time I reach out with a question or need technical help, their support team has been absolutely amazing.

Cons

there isn't really anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Jaime Goza

Entertainment, 1-10 employees

More than a year

5.0
August 2024

AI powered site building

Pros

Right away, the platform felt very simple to work with. Now that it includes AI, creating something that looks gorgeous and still functions really well feels even more effortless.

Cons

Without the AI feature, I think the process would be a little more challenging. Because of that, it may not be the best fit for people who prefer not to use AI.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9