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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM
Melanie Moreno

Online Media, 1-10 employees

Less than 6 months

5.0

“the process is simple”

Pros

Putting together a professional looking site with the software seems like an attainable goal. The templates offer plenty of customization and the drag and drop builder makes the whole process simple to figure out. It's possible to create a polished website pretty quickly which is why I'd especially recommend it to beginners or anyone new to building websites.

Cons

A few small technical issues still get on my nerves, such as not being able to change templates after committing to one, pages that can load a bit slowly and the limited ability to add custom code to improve how a page looks or functions. It starts to feel restrictive if you want to push your website beyond the built-in options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Entertainment, 1-10 employees

More than a year

5.0

“love the support”

Pros

Right from the start, the software has stood out for its great customer support and I've noticed that it keeps improving over time. My site now has a simple Google Calendar integration which has been really useful for our neighbors. Another feature I really appreciate is being able to directly customize the mobile version of the site. It also offers plenty of templates and features, is simple to use and set up and the documentation is excellent.

Cons

There are still a few bugs and glitches during editing but after refreshing the page a couple of times, everything usually goes back to normal. Payment options are also a bit limited for some countries although it's clear the software is putting effort into making payments more accessible in more places.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RL
Richard Levene

Media Production, 1-10 employees

More than a year

4.0

“quick polished site builder”

Pros

Even without any web design background, we were able to put together a nice-looking website very quickly with the software. It's very easy to use and made the whole process simple for us.

Cons

We really didn't run into any major downsides. It handled exactly what we needed and since we weren't trying to build a highly technical or deeply customized website, it worked well for our purposes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Insurance, 500+ employees

Less than 6 months

5.0

“fittin for non-coders”

Pros

Using this product is very easy for someone who wants to build a website without doing any programming.

Cons

I haven't come across any downsides yet but I'll see how that holds up with more use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Murilo Sousa

Music, 1-10 employees

More than a year

4.0

“already avalaible templates”

Pros

It lets you build complete websites using ready-made templates that can be edited quickly. It's a good product and I've enjoyed using it completely free of charge.

Cons

Of course, you need to upgrade to a paid plan to access the more relevant features and those plans are a bit expensive. The support is also poor.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0

“quite accessible”

Pros

Building a website with the software feels very easy. The interface is highly accessible and it comes with plenty of features that make the whole process simple to manage.

Cons

there is not really anything to complain about. It is just a simple product to use and works well for what it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OC
Olivia Canlas

Retail, 1-10 employees

Less than a year

4.0

“simple setup for beginners”

Pros

Since I dont have advancded tech related skills, the fact that the software was really easy to use made a big difference.

Cons

The part I struggled with most was that a few of the tools took some time to figure out and weren't very accessible at first.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK
Sarab Karn

Construction, 1-10 employees

More than a year

5.0

“not costly”

Pros

Using this software to launch a website felt very easy even without much trouble. The pricing plans are fair, the platform is user friendly and it gives you everything needed to create a really attractive website. We've received lots of compliments on the site we built using the software.

Cons

There honestly aren't many negatives I can point to. If anything, there's a slight difficulty at the start when you've never built a website before but it didn't take very long to get comfortable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AD
Anisa Diab

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“convenient”

Pros

Running a site with the software feels very easy and it works well with the services I use which makes the whole setup much more convenient.

Cons

A problem is that some apps have to be purchased before you can embed them into the website and I really wish there were more free options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH
Maria Hassard

Retail, 1-10 employees

More than a year

4.0

“flexible templates and addons”

Pros

The software is so easy to use and it comes with a wide variety of add-ons and templates to choose from for building your website. I also appreciate that the pricing is transparent and there aren't any surprise fees.

Cons

Issue is that my website tends to run slower compared with similar sites built on other platforms. Their POS hardware is also priced much higher than comparable options elsewhere and the editor can get pretty laggy too especially after working on the site for a while.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AR
Ana Rivera

Accounting, 1-10 employees

More than a year

5.0

“provides mobile call alerts”

Pros

The mobile app was really useful since it let calls come straight to my phone through the app.

Cons

Setback I have to mention here: I couldn't switch that feature off inside the app so the only way to stop it was to remove the app entirely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AH
ANDRII HAIVORONSKYI

Consumer Goods, 1-10 employees

More than a year

5.0

“has discounts and multilingual support”

Pros

Using the the software platform is easy and the regular 50% service discount adds a lot of value. I also appreciate having access to live support operators in different languages.

Cons

The mobile version of the site does need some extra attention and manual setup since it doesn't automatically adjust from the main site design but that's only a minor issue overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Maverick Mickle

Oil & Energy, 11-10 employees

More than a year

5.0

“simple software”

Pros

Getting started with a first website on the software feels very user friendly especially for beginners who are just learning the process.

Cons

Software felt lacking when it came to properly organizing the webpage itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Daren Stratton

Media Production, 1-10 employees

Less than 6 months

4.0

“helpful website builder”

Pros

It's a really useful platform for building your website.

Cons

The features it offers feel a bit too limited.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LH
Ludmila Haro

Airlines/Aviation, 500+ employees

Free Trial

5.0

“good guidance”

Pros

A very versatile platform that offers useful direction while still giving you plenty of freedom to build a website the way you want.

Cons

Having some basic knowledge of web design helps before getting started although it's nothing too difficult to pick up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT
Travis Thornberry

Education Management, 500+ employees

More than a year

5.0

“Love it!”

Pros

Using the software, I can put together and update compliance-related web pages quickly thanks to the drag and drop editor which really cuts down the time needed to share policy changes with the university community. The built-in SEO tools are also very helpful for making sure key compliance information is easy for students, staff and even external auditors to find.

Cons

I think the tool does include basic security features but for a university dealing with sensitive compliance data, they may not be enough to meet stricter regulatory requirements so additional security measures could be necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DD
Daniel Dykes

Religious Institutions, 1-10 employees

More than a year

5.0

“great support every time”

Pros

Whenever I've gotten stuck and needed a hand, the software customer service has been absolutely great.

Cons

Really isn't much to complain about. the software keeps everything very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH
Samir Housni

Telecommunications, 51-100 employees

More than a year

3.0

“attractive themes, frustrating bugs”

Pros

The themes, layout and overall platform design look really polished and it feels like it has strong potential to become one of the best tools available.

Cons

There are still plenty of bugs and it isn't very mobile friendly which makes using it while on the go pretty difficult.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

MC
Melissa C

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Genuinely impressed”

Pros

Starting off with the software was simple and the platform is really user friendly while still offering a effective set of features. On top of that, the help and support have been amazing whenever needed.

Cons

nothing really comes to mind here since I've liked just about everything with the software up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ
Mohamed jafran

Accounting, 1-10 employees

Less than a year

5.0

“effortless website building”

Pros

Much simpler to use and the application feels very user friendly.

Cons

None at all. I had a really good experience while using this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10