
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Online Media, 1-10 employees
Less than 6 months
“the process is simple”
Pros
Putting together a professional looking site with the software seems like an attainable goal. The templates offer plenty of customization and the drag and drop builder makes the whole process simple to figure out. It's possible to create a polished website pretty quickly which is why I'd especially recommend it to beginners or anyone new to building websites.
Cons
A few small technical issues still get on my nerves, such as not being able to change templates after committing to one, pages that can load a bit slowly and the limited ability to add custom code to improve how a page looks or functions. It starts to feel restrictive if you want to push your website beyond the built-in options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
More than a year
“love the support”
Pros
Right from the start, the software has stood out for its great customer support and I've noticed that it keeps improving over time. My site now has a simple Google Calendar integration which has been really useful for our neighbors. Another feature I really appreciate is being able to directly customize the mobile version of the site. It also offers plenty of templates and features, is simple to use and set up and the documentation is excellent.
Cons
There are still a few bugs and glitches during editing but after refreshing the page a couple of times, everything usually goes back to normal. Payment options are also a bit limited for some countries although it's clear the software is putting effort into making payments more accessible in more places.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Media Production, 1-10 employees
More than a year
“quick polished site builder”
Pros
Even without any web design background, we were able to put together a nice-looking website very quickly with the software. It's very easy to use and made the whole process simple for us.
Cons
We really didn't run into any major downsides. It handled exactly what we needed and since we weren't trying to build a highly technical or deeply customized website, it worked well for our purposes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Insurance, 500+ employees
Less than 6 months
“fittin for non-coders”
Pros
Using this product is very easy for someone who wants to build a website without doing any programming.
Cons
I haven't come across any downsides yet but I'll see how that holds up with more use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Music, 1-10 employees
More than a year
“already avalaible templates”
Pros
It lets you build complete websites using ready-made templates that can be edited quickly. It's a good product and I've enjoyed using it completely free of charge.
Cons
Of course, you need to upgrade to a paid plan to access the more relevant features and those plans are a bit expensive. The support is also poor.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Information Technology and Services, 1-10 employees
Less than a year
“quite accessible”
Pros
Building a website with the software feels very easy. The interface is highly accessible and it comes with plenty of features that make the whole process simple to manage.
Cons
there is not really anything to complain about. It is just a simple product to use and works well for what it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“simple setup for beginners”
Pros
Since I dont have advancded tech related skills, the fact that the software was really easy to use made a big difference.
Cons
The part I struggled with most was that a few of the tools took some time to figure out and weren't very accessible at first.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
More than a year
“not costly”
Pros
Using this software to launch a website felt very easy even without much trouble. The pricing plans are fair, the platform is user friendly and it gives you everything needed to create a really attractive website. We've received lots of compliments on the site we built using the software.
Cons
There honestly aren't many negatives I can point to. If anything, there's a slight difficulty at the start when you've never built a website before but it didn't take very long to get comfortable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Professional Training & Coaching, 1-10 employees
More than a year
“convenient”
Pros
Running a site with the software feels very easy and it works well with the services I use which makes the whole setup much more convenient.
Cons
A problem is that some apps have to be purchased before you can embed them into the website and I really wish there were more free options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“flexible templates and addons”
Pros
The software is so easy to use and it comes with a wide variety of add-ons and templates to choose from for building your website. I also appreciate that the pricing is transparent and there aren't any surprise fees.
Cons
Issue is that my website tends to run slower compared with similar sites built on other platforms. Their POS hardware is also priced much higher than comparable options elsewhere and the editor can get pretty laggy too especially after working on the site for a while.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Accounting, 1-10 employees
More than a year
“provides mobile call alerts”
Pros
The mobile app was really useful since it let calls come straight to my phone through the app.
Cons
Setback I have to mention here: I couldn't switch that feature off inside the app so the only way to stop it was to remove the app entirely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“has discounts and multilingual support”
Pros
Using the the software platform is easy and the regular 50% service discount adds a lot of value. I also appreciate having access to live support operators in different languages.
Cons
The mobile version of the site does need some extra attention and manual setup since it doesn't automatically adjust from the main site design but that's only a minor issue overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oil & Energy, 11-10 employees
More than a year
“simple software”
Pros
Getting started with a first website on the software feels very user friendly especially for beginners who are just learning the process.
Cons
Software felt lacking when it came to properly organizing the webpage itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 1-10 employees
Less than 6 months
“helpful website builder”
Pros
It's a really useful platform for building your website.
Cons
The features it offers feel a bit too limited.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Airlines/Aviation, 500+ employees
Free Trial
“good guidance”
Pros
A very versatile platform that offers useful direction while still giving you plenty of freedom to build a website the way you want.
Cons
Having some basic knowledge of web design helps before getting started although it's nothing too difficult to pick up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Love it!”
Pros
Using the software, I can put together and update compliance-related web pages quickly thanks to the drag and drop editor which really cuts down the time needed to share policy changes with the university community. The built-in SEO tools are also very helpful for making sure key compliance information is easy for students, staff and even external auditors to find.
Cons
I think the tool does include basic security features but for a university dealing with sensitive compliance data, they may not be enough to meet stricter regulatory requirements so additional security measures could be necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Religious Institutions, 1-10 employees
More than a year
“great support every time”
Pros
Whenever I've gotten stuck and needed a hand, the software customer service has been absolutely great.
Cons
Really isn't much to complain about. the software keeps everything very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 51-100 employees
More than a year
“attractive themes, frustrating bugs”
Pros
The themes, layout and overall platform design look really polished and it feels like it has strong potential to become one of the best tools available.
Cons
There are still plenty of bugs and it isn't very mobile friendly which makes using it while on the go pretty difficult.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
Information Technology and Services, 1-10 employees
Less than a year
“Genuinely impressed”
Pros
Starting off with the software was simple and the platform is really user friendly while still offering a effective set of features. On top of that, the help and support have been amazing whenever needed.
Cons
nothing really comes to mind here since I've liked just about everything with the software up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“effortless website building”
Pros
Much simpler to use and the application feels very user friendly.
Cons
None at all. I had a really good experience while using this application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10