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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PC
Peter Cacah

Photography, 1-10 employees

More than a year

5.0

“sites made without coding”

Pros

Creating websites with the software doesn't require any IT background which is something I really appreciate. It lets me put together stunning websites, landing pages and blogs for my photography work without any trouble.

Cons

I haven't run into anything overwhelming or problematic while using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

OJ
Oni Joshua

Professional Training & Coaching, 51-100 employees

More than a year

5.0

“Amazing!”

Pros

Building web apps with the software feels really convenient thanks to its drag and drop editor. The whole interface is simple, visually appealing and beginner friendly so even someone with no experience can put together a very polished-looking website. On top of that, the massive template library gives you plenty of creative freedom to design things the way you want.

Cons

the software's free plan works well when you're just getting started but the the software ads displayed on the page can get pretty annoying. Another downside is that once you commit to a specific template, changing it later is difficult and usually means rebuilding your site from scratch.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TL
Travas Lendor

Media Production, 1-10 employees

Less than 6 months

5.0

“my choice”

Pros

Right away, the wide selection of professional-looking templates makes it simple to build a polished site. The interface feels user friendly and the built-in SEO tools are a nice bonus for getting pages optimized without much trouble.

Cons

Customization can feel a bit restricted once you want to do more advanced work. It's excellent for beginners but users who need deeper flexibility may find the software more limiting than platforms like WordPress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Laura C

Computer Software, 101-500 employees

More than a year

4.0

“adaptive page design tools”

Pros

Designing page layouts with the software has been really good and the builder is generally simple to use.

Cons

One thing that stood out was how slow it felt at times especially while loading pages and making edits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KG
Kim Gerhardt

Health, Wellness and Fitness, 11-10 employees

Less than 6 months

4.0

“accessible drag and drop builder”

Pros

It felt very natural to me to start working with the drag and drop editor and it doesn't take long to learn how everything works.

Cons

If you're a more advanced user, the software may feel a bit limited when it comes to deeper customization options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TL
Tracy Litsey

Writing and Editing, 1-10 employees

More than a year

5.0

“reliable site building for small teams”

Pros

Running a site with the software has been really convenient. I don't have to worry about updates, the security certificate is already included and billing is very easy. It's a simple option for small businesses and takes away the need to hire a developer. It has also been dependable overall, with very few glitches while building my sites.

Cons

the software has introduced coding features and that has made the editor feel more complicated than before. The good thing is that the coding side is completely optional so it's not necessary to use it. Still, like a lot of platforms, the constant push to "improve" things can end up overcomplicating the product and making it less appealing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

GP
Glen Pierce

Accounting, 1-10 employees

Less than 6 months

5.0

“outstanding customer care”

Pros

The customer support really doesn't give up. The help I got today and yesterday from was great.

Cons

I don't have any cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS
Karol Sobon

Hospital & Health Care, 1-10 employees

Less than 6 months

4.0

“versatile website creation tools”

Pros

Maintaing a website is so very easy with this tool and it offers plenty of features and choices for building out a site.

Cons

That said it still feels like it could include even more options. Adding more customization choices would give company web designers a lot more flexibility when creating webpages.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KH
Kimberly Henry

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

“excellent site setup for startups”

Pros

Being able to set up a site with it is really helpful for a new business especially when you want to build it yourself without needing outside help.

Cons

the software comes with a huge number of features and that can feel a little overwhelming at first for someone who isn't very tech-savvy and is still figuring out how everything works.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

DS
Dilak Shakya

Design, 51-100 employees

More than a year

5.0

“time saving tools”

Pros

Having WYSIWYG editing tools in the software really cuts down the time it takes me to create and design websites.

Cons

I use the software as an alternative to Squarespace and it covers everything I need without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW
Paul Whittaker

Retail, 1-10 employees

More than a year

5.0

“fast website launch”

Pros

A website built and getting it live online using this tool is a very simple process.

Cons

Back in the beginning, the options for customizing and designing the site were fairly limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CHR
Choi Hea Ri

Food Production, 1-10 employees

More than a year

5.0

“user friendly website builder”

Pros

It's been really helpful and comes with detailed support. Even someone with no website design background can still use it and enjoy the experience.

Cons

It's fast, convenient, simple to handle and provides plenty of detail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TB
Thomas Brennan

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0

“responsive live chat support”

Pros

When I needed help, I was able to connect with a real person through chat instead of being left on my own. They answered my questions, walked me through the issue and helped get everything fixed.

Cons

The AI chatbot is the part I don't care for since I'd rather talk to an actual person than a robot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CGD
Clear Grace Dayananda

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

“powerful business focused tools”

Pros

Has been a really positive experience using this software. I'm still new to the platform and definitely not an expert yet but it's very simple to figure out. It comes with all the features you need, plus free apps you can download to help run your entire business. It also makes communication practical and efficient.

Cons

At this point, I haven't come across anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Max Daley

Real Estate, 11-10 employees

More than a year

5.0

“convenient site creator for schools”

Pros

Creating a website with the software was the part I appreciated most especially because it made building one for any purpose really simple. It was especially helpful to me all through high school and worked well for my classes.

Cons

The interface feels a little outdated and can be somewhat confusing at first although it becomes easier to figure out once you've spent some time using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SK
SEONG KIM

Computer Software, 1-10 employees

Less than a year

4.0

“Pros and cons for the software”

Pros

Doesn't cost anything to use which is a big plus. Building a site is easy with the drag and drop editor: just pick a template, upload your images and add links to finish everything up.

Cons

The downside is that it doesn't scale very well since you're limited to only a small selection of templates. It also has some function restrictions, the website can feel slow and the software falls short on SEO which makes ranking well on Google harder.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

OC
Oscar Cousins

Entertainment, 1-10 employees

Less than a year

3.0

“flexible templates, though pricey”

Pros

Starting out was very easy and it's probably the most user friendly website builder I've come across. I really liked being able to create my own templates and there are plenty of features to suit both experienced web designers and beginners like me.

Cons

the software feels a little expensive and once you choose a template, you can't switch to another one without rebuilding the entire website.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

JS
Julie Spivey

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“attractive sites at low cost”

Pros

Having a polished, visually appealing website together with the software feels very easy. It's user friendly, offers plenty of options for creating attractive pages and the pricing is very budget-friendly for what you get.

Cons

A few of the graphics can be a bit tricky to work with at times which can slow things down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KC
Kaitlin Crom

Consumer Services, 1-10 employees

Less than 6 months

5.0

“simplicity wins!”

Pros

Making a website with this really feels effortless and that matters a lot because I need something easy when it comes to creating sites.

Cons

At the beginning, the app was a bit confusing and I had a hard time figuring out how everything worked.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

LD
Lucina Davis

Alternative Medicine, 1-10 employees

More than a year

5.0

“support that solves problems”

Pros

Their team is professional and really understands how to work through issues until they're resolved.

Cons

It would be much better if they sent reminder alerts before an account becomes past due and gets closed. A payment notification ahead of the due date would be a very helpful addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10