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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GSF
gercinaldo Sousa fonseca

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0

“fully inclusive builder”

Pros

It's the most complete website builder I've used, with an accessible interface and a very professional feel overall.

Cons

There are still occasional connection issues but they don't really affect the overall quality of the product much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PM
Pascal MAZOYER

Leisure, Travel & Tourism, 1-10 employees

More than a year

1.0

“unreasonably high pricing now”

Pros

So easy to build a website using this tool and the customer support is very good.

Cons

The subscription pricing becomes unacceptable as soon as you want a website with your own domain name: EUR166 for 2 years in 2020, then EUR282 in 2024 only by downgrading to the most basic package since the equivalent plan now costs EUR574, nearly four times more. That's honestly outrageous.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

CH
Charlotte Hall

Financial Services, 500+ employees

More than a year

4.0

“code free flexible design”

Pros

Right from the start, the software felt very easy to use. The interface is clear, highly customizable and I can build and adjust the site without needing any coding knowledge. There are plenty of design choices available and almost every part of the website can be personalized.

Cons

Frustrating part was choosing the wrong template at the beginning. When I switched to a different one, all of my progress was lost since there's no way to transfer your work from one template to another.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Animation, 11-10 employees

Less than a year

5.0

“beginner friendly”

Pros

Starting out with the software felt very beginner friendly. It's simple to use, easy to understand and affordable which makes it a solid option when you're still learning how website-building software works. I also appreciated that it doesn't cost too much.

Cons

One thing that did disappoint me a bit was the website limitations. That's probably because, as a coder, I naturally expect a lot more flexibility from a drag and drop website builder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DF
David Fleming

Sports, 1-10 employees

More than a year

3.0

“good for basics, pricey overall”

Pros

It works well for basic, easy tasks and the customer service is helpful and quick to respond.

Cons

Compared with other website platforms, it feels expensive and it still doesn't offer what I'm actually looking for. I ended up needing to hire someone to help and for the features I needed, I also had to sign up for other websites and combine them.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

NM
Natalie Massone

Design, 1-10 employees

Less than 6 months

2.0

“frustrating performance on windows”

Pros

The marketing is definitely appealing and the whole concept of a visual builder with customizable components sounds really attractive.

Cons

Running it on Windows has been disappointing and it starts to lag quite a bit when I'm working on more complex components.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3

AN
ANIKET NAGARE

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

“well stuctured”

Pros

Building a solid website with the software is very easy thanks to the drag and drop editor and it makes the whole setup process feel simple and accessible.

Cons

The hosting ends up being pricey compared to other hosting providers and the customer support service is also quite weak.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

OM
Oliver Mandeiro

Media Production, 1-10 employees

Less than 6 months

4.0

“review for software”

Pros

Getting comfortable with the software doesn't take long because the interface feels very accessible. It also comes with website templates that are simple to customize which makes creating and editing pages much more manageable.

Cons

At the beginning the difficulty can feel a bit steep if you don't have much prior experience.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SN
Sarah Nabwire

Marketing and Advertising, 1-10 employees

More than a year

5.0

“customizable templates”

Pros

Making a blog with the software has been a really positive experience thanks to its highly customizable templates. The support team is also helpful and guides users with useful SEO tips and the premium offers for creating a website are quite friendly as well.

Cons

A downside is that the loading speed can be slow when trying to display the expected results.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AK
Avash Kattel

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“good editor”

Pros

Launching a website with the software is incredibly easy. I've already built more than five websites with it and I'm not a developer at all. I've never had any formal or informal training yet I can still put together a polished-looking website by using the templates the software provides. The editor feels very accessible because it lets me work on the page visually, almost like editing an image which makes the whole process much more approachable. There are also countless tutorials online so whenever I need help, it's usually easy to find guidance. Another big plus is being able to buy a domain directly through the software which saves me from dealing with nameservers and other technical setup that I'd rather avoid.

Cons

The pricing is decent but I do wish it were a bit more competitive. It's possible to build WordPress sites for less money although the software offers a much better user experience which is why I ended up choosing it. If the software could match that experience with lower pricing, it would make the platform even better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MGB
Mary grace Brant

Entertainment, 1-10 employees

More than a year

5.0

“love the design and tools!”

Pros

Its a very approachable website even though I had never used a website builder before. I was basically learning as I built my site and the platform made that process feel very user friendly. At this point, I feel confident using the different tools they provide. I'm really happy with how my website turned out and I also appreciate the extra add-on options available. I haven't used the scheduler or app features yet but I can already tell they offer a lot of value. The analytics page has been really useful too and I even run my ads through the software.

Cons

One part that gave me pause was the "hire a professional" feature. I wanted to use it for SEO help and after choosing someone from the matched options, I noticed several red flags that made the person seem like a scammer. I didn't feel comfortable moving forward with the arrangement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SJ
Sam Johnson

Utilities, 101-500 employees

More than a year

5.0

“stellar support”

Pros

Right away, a few things really clicked for me: the templates, the drag and drop editor, the AI features and even the customer support were all genuinely impressive. It definitely comes across as one of the more premium website builders out there.

Cons

There were only a handful of minor downsides for me. The ads can be a little annoying, there aren't many options for exporting projects in different formats and the platform can feel a bit slow at times. Aside from those small issues, nothing major really stood out as a con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ
Daria Jack

Marketing and Advertising, 1-10 employees

Less than a year

3.0

“quick setup, limited flexibility”

Pros

Quite an easy to use tool! The drag and drop editor lets you build pages quickly and see changes right away which makes the whole process feel fast and convenient. It's also a good option for people without any graphic design or web design background since you can still create a website without needing prior experience.

Cons

Issue is that it crashes too often which gets frustrating when you're trying to work. It's also not very SEO-friendly so improving visibility in search results can be a challenge. On top of that, customer support isn't very responsive and the platform doesn't offer much flexibility if you need to build a more advanced website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

DG
David Garbaty

Business Supplies and Equipment, 1-10 employees

More than a year

5.0

“modern sites without the trouble”

Pros

Using the software feels very easy and I never needed to be a web expert to put together a professional-looking website. My one-page site turned out awesome and modern and I was even able to add drone footage that starts playing as soon as the site opens which honestly impressed me.

Cons

Biggest downside is the ads that come with the free plan although I get that they need some way to make money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YE
Yosef Elsayed

Higher Education, 500+ employees

Free Trial

4.0

“Appealing design”

Pros

The website templates looked really polished and made the overall design feel very attractive.

Cons

It wasn't clear how to export anything and the platform felt pretty confusing to figure out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AP
Aakash Pereira

Information Technology and Services, 51-100 employees

More than a year

4.0

“can configure sites however”

Pros

One of the best parts of the software is how customizable the website can be. There are tons of options to shape it exactly the way you want and it also comes with plenty of templates to experiment with and build from.

Cons

Problem is that the free plan feels pretty limited and there isn't much you can really do with a site unless you upgrade.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AKL
Ammu Krishna lekshmi

Arts and Crafts, 1-10 employees

Less than a year

5.0

“amazing!”

Pros

Having a website built using this solution is something pretty much anyone can do. I've used it many times and it's been a reliable option whenever I needed to put a site together.

Cons

The only downside is that the very first time can take a little while especially while getting familiar with how everything works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB
Kino Bonelli

Food & Beverages, 1-10 employees

Less than a year

4.0

“good results”

Pros

It makes it possible to build really attractive websites and I also appreciate how simple it is to add and connect different integrations.

Cons

At times though, getting around the platform can feel a bit tricky.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

GJ
Grant Judd

Veterinary, 1-10 employees

Free Trial

4.0

“free websites”

Pros

From the moment I started using it everything felt very easy and I really appreciated being able to build a website for free without any hidden catch.

Cons

Upgrading for additional features felt a bit pricey although the extra tools do seem like they justify the cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AL
Athene Luxi

Consumer Electronics, 1-10 employees

More than a year

4.0

“has everything!”

Pros

The software was very easy to start using because the editor is user friendly and the drag and drop setup makes building and customizing a site possible even for beginners with no coding knowledge at all. Another big advantage is the huge collection of professionally designed templates across many industries which gives you a strong starting point no matter what kind of website you want to create. On top of that, the software includes plenty of apps and integrations that add useful functions such as SEO features social media widgets and e-commerce tools.

Cons

One thing that bothered me about the software is that after you choose a template, you cannot switch to a different one without rebuilding the entire website from scratch. Although there is a free plan available, many of the more advanced options including e-commerce features and custom domain support, are locked behind paid plans which can be expensive for users on a tighter budget. I also think the platform's SEO tools still have room for improvement.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6