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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PJ
Parth Juneja

E-Learning, 1-10 employees

More than a year

4.0

“best software for website making”

Pros

Whenever I need to put together a small website, the software is usually my first pick. The drag and drop builder is really convenient and there are plenty of template designs to choose from. It gets the job done fast and I can have a site ready in less than 5 minutes.

Cons

A limitation with the software is that it doesn't let me fully customize the website with my own HTML code. That definitely restricts flexibility even though the ready-made templates look good. Another big downside is that once the site is live, the template can only be chosen once so I couldn't switch to a different one later.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Apparel & Fashion, 51-100 employees

More than a year

4.0

“review after use”

Pros

Going from start to launch takes very little time and I can shape my blog exactly the way I want so it's really useful for sharing with others. I also love being able to build new sites without much trouble. There are plenty of options to work with and I'm still discovering new features all the time.

Cons

I did run into a few problems with the software in the past although their customer support has gotten much better since then. One downside is that mobile editing still isn't available so if I need to make changes while I'm away from my computer, I can't do it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RE
Renee Erdman

Veterinary, 1-10 employees

Less than a year

5.0

“5 stars!”

Pros

Best parts of using the software has been the built-in integrations especially the SEO and analytics tools. They add a lot of value and make it much easier to manage and track how the site is performing.

Cons

The part I don't enjoy is that I can't transfer my existing the software site into the Studio version. Having to rebuild the whole site again feels unnecessary and takes extra time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ME
Mahmoud Elgammal

Arts and Crafts, 1-10 employees

Free Trial

4.0

“solid features”

Pros

Building a site with the software feels pretty approachable thanks to its drag and drop editor which makes putting pages together simple without much trouble. There's also a strong selection of customizable templates, plus an app market that adds plenty of extra functions when needed. On top of that, it comes with built-in SEO tools, mobile optimization and reasonably priced plans so it works well as a flexible and accessible option for creating websites.

Cons

Something to keep in mind with the software is that switching templates becomes quite limited once your site is already live. It can also have slower loading speeds compared with some other platforms and the advanced SEO controls are not as extensive as they could be. The free plan is helpful for getting started but it includes the software ads and restricted features which makes it less suitable for a more professional-looking website.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MV
Mallorie Vasquez

Child Day Care Services, 1-10 employees

More than a year

5.0

“aided my success!”

Pros

It includes all the features I need for my business website and even more beyond that.

Cons

I honestly haven't run into any issues with the software so I don't have any real cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OB
Olivia Brindle

Medical Practice, 51-100 employees

Less than 6 months

5.0

“marketing and scheduling win”

Pros

One of the best things about the software is that it lets me handle both marketing and scheduling in the same software.

Cons

At this point, there's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Alyson Abato

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0

“user friendly site builder”

Pros

the software is pretty user friendly overall. At times, it can be a little challenging to figure out which section needs to be updated and where to go for it but it's still quite manageable.

Cons

Tracking down the exact areas that need updating can sometimes be a bit confusing but aside from that, it's a user friendly platform to work with.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

BF
Bilel Filali

Capital Markets, 11-10 employees

Free Trial

4.0

“try it out!”

Pros

Getting a logo made in the right sizes for social media is really convenient with this platform and doesn't take much effort. It's also possible to put together a website or even an online store in about half an hour, then make changes later without needing help from a programmer or software developer.

Cons

One part that feels challenging is setting up payments for an online store. Integrating a payment system and being able to receive money is a bit complicated.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

DL
Dakota Lapointe

Packaging and Containers, 1-10 employees

More than a year

3.0

“good websites, frustrating workflow”

Pros

With the software, putting together a visually appealing website is pretty easy and the end result can look really polished.

Cons

Where it falls short is customer support which has been disappointing and there are a lot of UI annoyances that make things inconvenient when building websites for clients.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

HG
Harry Griffiths

Information Services, 11-10 employees

Less than a year

4.0

“creative freedom encouraged”

Pros

Making a website with the software feels very user friendly. Compared with a lot of other site builders, it feels much less restrictive and gives you more room to be creative with the design.

Cons

A drawback is that working on the design from a lower-powered machine can really slow things down although that's not really the software's fault.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TA
Tiara Alford

Design, 1-10 employees

More than a year

4.0

“helpful boost for my business”

Pros

This app has been helping me grow my business and I also decided to try it because Noelle Randall recommended it.

Cons

Up to this point, I haven't come across anything about the app that I like less.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GM
Gina Maltese

Cosmetics, 1-10 employees

More than a year

4.0

“simple website control”

Pros

Setting everything up is very user friendly and I really enjoy being able to build the site on my own without needing outside help.

Cons

The pricing feels outrageous and I keep getting emails saying I still owe money which gets frustrating.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DB
Dana Brandenstein

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

“helpful chat support”

Pros

When I had trouble connecting my email to my website, the support expert I reached through chat was incredibly helpful and quick to respond. They stayed with me until everything was fully working, made sure the issue was actually resolved and even laughed at my joke which made the whole experience feel more personal.

Cons

I haven't come across any downsides at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JEA
James Edward Angove

Food & Beverages, 11-10 employees

Less than a year

4.0

“complete online selling toolkit”

Pros

It works as a full end-to-end platform that gives you everything needed to sell online.

Cons

Building truly impressive pages can be challenging or end up costing more, depending on the pricing of the pre-made options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DS
David Surber

Retail, 1-10 employees

More than a year

5.0

“accessible builder”

Pros

The platform feels very accessible to use and it also lets you add SEO settings to your listings quickly which is a really helpful bonus.

Cons

One issue I ran into was that some of their payout policies seemed to change and that ended up delaying when I received my money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AI
Andre Ingram

Construction, 1-10 employees

Free Trial

3.0

“easy to use”

Pros

Putting together a website for my business was very easy with the software. The platform is simple to figure out and makes the whole site-building process easy to manage.

Cons

Nothing specific comes to mind right now when it comes to downsides.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

BW
Brittany Walsh

Hospitality, 500+ employees

More than a year

4.0

“so nice!”

Pros

Designing a site with the software feels very approachable thanks to its accessible drag and drop builder so putting together and customizing pages doesn't require any coding knowledge at all. The huge selection of templates and design elements makes it possible to create a site that looks professional while still feeling personalized. On top of that, it packs in a broad set of features, all within a platform that's simple to use.

Cons

A limitation that stands out is the template lock-in. After picking a template, moving to a different one later isn't really simple and doing so can mean losing existing content. That makes it less flexible when you want to update or completely refresh your site's design over time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

DD
Diego Diaz

Entertainment, 1-10 employees

More than a year

5.0

“modern site builder”

Pros

Putting together a neat, modern-looking website on this platform feels very easy and user friendly.

Cons

There are still a few limits when it comes to customizing the design although new features keep getting added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“helped me to create my site”

Pros

Developing a professional-looking website feels very accessible with the software especially because the drag and drop editor and customizable templates make the whole process easy. Even without any coding knowledge, anyone can put together a polished site on their own.

Cons

Part I liked less was the restriction around customizing certain elements and sites with more complex designs can take longer to load than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GB
Gaynel Brown

Photography, 1-10 employees

More than a year

5.0

“loved the support”

Pros

Receiving help here was a really solid experience. The support rep was well informed, replied quickly and understood exactly what I needed. It honestly doesn't get much better than that. Even though everything was handled through typing, hearing his voice would have made it even better but this was still an excellent alternative.

Cons

Typing out questions and responses isn't my preference. I'd much rather speak with someone directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10