
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 1-10 employees
Less than a year
“trustworthy builder”
Pros
Using the software feels reliable because it's a well-known platform and the free or budget-friendly plans make it a practical choice for regular users who want their own website as well as more experienced people. Unless you want to avoid having a businessname.the software.com URL, it offers a really convenient way to build a site exactly how you want which makes it useful for people of all ages.
Cons
One thing that holds the software back is the limited export function. Since everything is managed on the software's own servers, moving a website to another platform is difficult because the content and design elements don't transfer properly. That means extra work anytime I need to export or migrate the site.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Hospitality, 1-10 employees
Less than 6 months
“affordable”
Pros
It offers a wide range of templates and layout options which makes it possible to create really attractive websites without spending much.
Cons
Getting started took some time because the site-building process wasn't immediately accessible. After learning how it works though, it becomes simple enough to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sports, 1-10 employees
More than a year
“Reliable website builder”
Pros
The software is a budget friendly, user friendly and high quality platform. I use it for my business website along with other projects and it has worked really well. They also keep improving the platform over time which makes it even more valuable.
Cons
There were a few problems with the software in the past but their customer service has improved since then.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Design, 1-10 employees
More than a year
“flexible design”
Pros
Developing a site with the software feels very user friendly and there are plenty of customization options to get the exact look and feel you want. It also offers multiple integrations which makes it simple to connect your social platforms and marketing channels directly to your website.
Cons
A limitation is that mobile editing still is not available so if you need to make updates while away from a computer, you really can't. It's also not very convenient to view your website on an actual mobile device.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
More than a year
“love the blog tools”
Pros
I feel that it is simple to get around and I really enjoy the features it offers especially the blogging tools.
Cons
I don't like that some of my products randomly end up overlapping.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
More than a year
“fast website creation”
Pros
Making a website with the software feels very easy and simple. The ready-made templates give me plenty of options to choose from and they cut the time it takes to put a site together almost in half. That's the biggest reason I keep using the software.
Cons
I'd still like to see improvement in their customer support. There are times when it can be a little difficult to actually get someone on the phone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Publishing, 1-10 employees
More than a year
“SO terrible”
Pros
None at all. This site feels like a scam and should be avoided.
Cons
They decided to double the subscription price and charged the new rate (EUR158!) without any authorization. Completely outrageous practices.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Music, 1-10 employees
Less than 6 months
“fast launch for small businesses”
Pros
Within just a few clicks and a handful of questions, my business was online in no time. It's a really solid option for small businesses that are just getting started and don't have the time to manage a website heavily or spend hours building one out.
Cons
One thing that could be better is having more room to scale when it comes to adding products. Because of that, I wouldn't really suggest it for larger stores with bigger inventory needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“simple website control”
Pros
It lets me manage my own website even with little to no technical knowledge which has been a big plus.
Cons
I do wish it offered more design options. I ended up doing a lot of extra work myself when some of that could have been avoided with better design choices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Veterinary, 1-10 employees
More than a year
“It was effortless to use”
Pros
Getting my website up and running with the software was incredibly easy and managing it since then has been a complete cakewalk.
Cons
I can't think of anything I dislike about the software. I've used Weebly as well and the software feels much more user friendly to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
More than a year
“old user review”
Pros
After using the software for five years to build my site and manage my domain, I had to move to a more advanced platform and their customer service was incredibly supportive throughout the process. They took the time to understand my specific situation and were genuinely helpful in resolving the issue.
Cons
Software works really well for a one-page website but it's not the best fit if you need a site with a lot more pages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“user friendly”
Pros
Creating sites with the software feels extremely user friendly and whenever I need support, there's always help available.
Cons
At times, it takes a few seconds for the pages to update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Biotechnology, 51-100 employees
Less than 6 months
“builder for everyone”
Pros
The tool does a really good job with its modular setup and it makes building a website accessible to just about anyone even without any programming background.
Cons
Occasionally the AI tool wouldn't let me override the choices it made which limited how much freedom I had while creating my website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Arts and Crafts, 1-10 employees
Less than 6 months
“fine at first, pricey later”
Pros
This platform works well enough for a while and feels perfectly okay in the beginning.
Cons
The features are well-suited for people without a development background but the pricing can climb quite a bit once you're already invested.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“too basic for full control”
Pros
Building a website with the software felt pretty easy and it's a simple way to put your own site together. It even offers suggestions to help you get started and the subscription includes hosting through the software. I can see why it's so popular especially for self-employed people and small business owners who don't have technical web development skills.
Cons
At the same time, the very things that make the software ideal for that audience are what made it less appealing to me. I currently host with DreamHost and manage five websites using Optimize Press so this felt too basic for what I need and managing multiple sites can get expensive. I prefer having more control and actually enjoy building sites from scratch.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Computer Software, 1-10 employees
Less than a year
“simple customization”
Pros
One thing that really stood out with the software was the drag and drop editor. It makes customizing a site feel very easy even without any coding knowledge. There's also a large selection of templates and the overall design flexibility is excellent.
Cons
A downside with the software is that the template-based structure can still feel limiting when it comes to full design freedom. Changing to a different template can also be frustrating since it may require rebuilding the website from scratch.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Wholesale, 1-10 employees
More than a year
“customer friendly”
Pros
My experience with the software was a 10/10! It was quick to set up and the interface is very easy which also makes the site really easy for customers to figure out.
Cons
One thing I'd still like to see is a wider selection of widgets and features, along with more themes being available for free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“I liked the templates”
Pros
Because of the drag and drop editor creating a site is so simple. It also comes with a large selection of attractive templates which makes it easy to create something that looks polished.
Cons
The pricing gets a little expensive once you need the more advanced features. Also some customization options still take a bit more technical know-how than expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Apparel & Fashion, 1-10 employees
More than a year
“has many useful features”
Pros
It is a very user friendly option and it comes with a lot of features to work with.
Cons
It would be even better with a more organized user structure and the ability to choose individual permissions more precisely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“my review”
Pros
Even for a beginner like me, creating a professional looking website is easy especially with the stunning images and polished templates the software provides.
Cons
One thing I'd still want from the software CMS is a broader feature set although the pricing seems fair.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9