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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK
Maria King

Retail, 500+ employees

Less than a year

4.0

“customizable”

Pros

Developing a website feels much simpler with the software. The platform is easy to use, it includes secure hosting across different categories that match what I need and I can customize everything the way I want and make changes whenever I feel like it. Having my own website through the software has been really satisfying.

Cons

The only downside I've noticed is the pricing. It starts out very cheap during the trial but later the cost increases quite a bit and that's the one part I don't really like.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DC
Dianne Crowley

Events Services, 1-10 employees

More than a year

4.0

“handy tools for quick sites”

Pros

Putting a website together is fairly easy with the software and it already includes most of the features and functions I need.

Cons

It doesn't leave much room for creativity and the page design process feels a bit outdated when trying to build something more custom.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GM
Gregory Markowitz

Marketing and Advertising, 51-100 employees

More than a year

2.0

“cheap but not worth it”

Pros

Aside from the low price, there really isn't much to praise here. It may appeal to small businesses that are just getting started and need to keep costs down.

Cons

In the end, you pretty much get what you pay for. The overall website quality feels lacking and compared with the software, WordPress comes across as a much better option.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

AM
Alexsandra Moore

Photography, 1-10 employees

Free Trial

5.0

“beginners can start easily”

Pros

Was very easy to start off with and the whole platform was simple to figure out. Since this was my first time building a website, I really appreciated how to the point the setup process felt.

Cons

There really wasn't anything I disliked about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM
Lenecca Marshall

Retail, 1-10 employees

Less than a year

5.0

“accessible once learned”

Pros

Navigating the platform feels pretty easy once you spend a little time learning how the software works.

Cons

Sometimes when building a website can still be difficult and I've run into problems with it before.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RG
Raffaele Gargiulo

Photography, 1-10 employees

Free Trial

4.0

“lots of templates”

Pros

It's fairly simple to use and free, plus there are plenty of templates to choose from.

Cons

I still think there are other website builders out there that are better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KF
Keilyn French

Mental Health Care, 11-10 employees

More than a year

5.0

“full creative control”

Pros

Having full control over the way my website looks is my favorite part especially since I enjoy designing. the software lets me customize the page exactly the way I want whether I want something very detailed and complex or something clean and simple. I also really appreciate how versatile the platform is and how many options it gives me.

Cons

One thing I'd still like to see improved is the SEO side of things. I've heard that WordPress performs better in that area even though I personally prefer using the software. It would be nice if the software could improve its search algorithm so people can find me, my business and the services I offer more easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SM
Seneca Medema

Consumer Services, 1-10 employees

Less than 6 months

5.0

“Enjoyable use”

Pros

Everything was very easy to locate and the platform itself was really simple to use.

Cons

Didn't run into anything I disliked and ended up enjoying the overall experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV
David Vos

Entertainment, 1-10 employees

More than a year

5.0

“best out there”

Pros

So easy to use! The interface is simple to figure out but it still includes plenty of detail which makes it work well for both basic website setups and more advanced customization without any trouble.

Cons

Honestly I do not really have any complaints. It performs very well even when using the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TA
Theresa Abhulimhen

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0

“speed things up”

Pros

There's a wide selection of customizable templates which helps get things done much faster.

Cons

The optimization still needs more improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YL
Yegor Lisnyak

Information Technology and Services, 500+ employees

Free Trial

5.0

“easily build websites”

Pros

Making a website with the software doesn't require any development experience which makes it very approachable. It gives you plenty of freedom to create the kind of site you want.

Cons

That creative freedom is definitely there but there are still a few limitations particularly when it comes to design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Adam Harris

Information Technology and Services, 1-10 employees

More than a year

4.0

“So good!”

Pros

It's a solid website builder with plenty of templates to choose from and the drag and drop editor makes putting a site together really convenient.

Cons

At times it feels a little slow and customizing certain parts can be harder than expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

EC
Erik Castillo

Information Technology and Services, 11-10 employees

More than a year

5.0

“versatile website builder”

Pros

Creating and maintaining a new website with this tool is very easy and efficient. It's simple to use and building a site can be done quickly. Another big plus is the wide range of integrations available with plugins and other tools.

Cons

Its strongest area isn't e-commerce, in my opinion and it could offer more features for online selling since platforms like Shopify are much stronger in that space. the software also isn't the most affordable option although it still comes with plenty of advantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP
Ashvi Patel

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

“handy for simple sites”

Pros

It's a convenient way to put together a basic website without much trouble.

Cons

The platform is really built for simple websites so if you need something more advanced or complex, you may end up having to code a lot of it from scratch.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DP
Digna Patel

Mental Health Care, 1-10 employees

More than a year

4.0

“Quality tools”

Pros

Setting up a website on your own feels pretty easy with the software. There's a solid range of templates to choose from, the tools are genuinely useful and the blog feature is a nice addition. Overall it delivers a high-quality website building experience.

Cons

Pricing is on the expensive side and some templates can make your site run slower. It's also not very clear how to speed things up once that happens.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

MH
Moon Hudspeth

Entertainment, 1-10 employees

More than a year

4.0

“Amazing software”

Pros

The interface feels very easy to use, with clean, professional-looking templates and handy drag and drop elements that make building pages feel natural.

Cons

Biggest frustration is the storage space. There really isn't anywhere near enough of it on the free plan. If I want to upload just a few of my professional photos even three images can end up taking most of the storage the site gives you.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CK
Chris Klavinski

Education Management, 11-10 employees

More than a year

5.0

“perfect for students and projects”

Pros

Stating out with it is super simple. I've used it for my own projects and I also use it with students so it works well for both personal use and teaching.

Cons

The only downside is the the software branding on the free plan but the paid plans are reasonably priced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MM
Monica Mpanga

Consumer Goods, 1-10 employees

Less than a year

4.0

“anyone can use”

Pros

Very easy to use generally and the interface feels very beginner friendly. I'm able to create most of the websites I want without much effort which makes the whole design process feel simple and accessible.

Cons

At this point, everything has been working perfectly on my end. I also think the pricing is reasonable and affordable for what it offers.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

PK
Pete Kuehne

Real Estate, 1-10 employees

Less than 6 months

5.0

“support is quick”

Pros

Right from the start, the service stood out. I got immediate help and a fast solution to what initially felt like a pretty intimidating problem.

Cons

I don't really have any strong complaints yet since I'm still new to it. The interface does take a little time to learn but that's fairly normal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Barbara Magnani

Non-Profit Organization Management, 51-100 employees

More than a year

4.0

“simple to figure out”

Pros

It gives us the freedom to pick the design features we want and the platform is very easy to figure out.

Cons

The biggest downside is the delay in getting a callback when support is needed especially when trying to reach a real person to speak with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8