
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 500+ employees
Less than a year
“customizable”
Pros
Developing a website feels much simpler with the software. The platform is easy to use, it includes secure hosting across different categories that match what I need and I can customize everything the way I want and make changes whenever I feel like it. Having my own website through the software has been really satisfying.
Cons
The only downside I've noticed is the pricing. It starts out very cheap during the trial but later the cost increases quite a bit and that's the one part I don't really like.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Events Services, 1-10 employees
More than a year
“handy tools for quick sites”
Pros
Putting a website together is fairly easy with the software and it already includes most of the features and functions I need.
Cons
It doesn't leave much room for creativity and the page design process feels a bit outdated when trying to build something more custom.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
More than a year
“cheap but not worth it”
Pros
Aside from the low price, there really isn't much to praise here. It may appeal to small businesses that are just getting started and need to keep costs down.
Cons
In the end, you pretty much get what you pay for. The overall website quality feels lacking and compared with the software, WordPress comes across as a much better option.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Photography, 1-10 employees
Free Trial
“beginners can start easily”
Pros
Was very easy to start off with and the whole platform was simple to figure out. Since this was my first time building a website, I really appreciated how to the point the setup process felt.
Cons
There really wasn't anything I disliked about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“accessible once learned”
Pros
Navigating the platform feels pretty easy once you spend a little time learning how the software works.
Cons
Sometimes when building a website can still be difficult and I've run into problems with it before.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Photography, 1-10 employees
Free Trial
“lots of templates”
Pros
It's fairly simple to use and free, plus there are plenty of templates to choose from.
Cons
I still think there are other website builders out there that are better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 11-10 employees
More than a year
“full creative control”
Pros
Having full control over the way my website looks is my favorite part especially since I enjoy designing. the software lets me customize the page exactly the way I want whether I want something very detailed and complex or something clean and simple. I also really appreciate how versatile the platform is and how many options it gives me.
Cons
One thing I'd still like to see improved is the SEO side of things. I've heard that WordPress performs better in that area even though I personally prefer using the software. It would be nice if the software could improve its search algorithm so people can find me, my business and the services I offer more easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“Enjoyable use”
Pros
Everything was very easy to locate and the platform itself was really simple to use.
Cons
Didn't run into anything I disliked and ended up enjoying the overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
More than a year
“best out there”
Pros
So easy to use! The interface is simple to figure out but it still includes plenty of detail which makes it work well for both basic website setups and more advanced customization without any trouble.
Cons
Honestly I do not really have any complaints. It performs very well even when using the free version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 1-10 employees
Less than 6 months
“speed things up”
Pros
There's a wide selection of customizable templates which helps get things done much faster.
Cons
The optimization still needs more improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 500+ employees
Free Trial
“easily build websites”
Pros
Making a website with the software doesn't require any development experience which makes it very approachable. It gives you plenty of freedom to create the kind of site you want.
Cons
That creative freedom is definitely there but there are still a few limitations particularly when it comes to design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“So good!”
Pros
It's a solid website builder with plenty of templates to choose from and the drag and drop editor makes putting a site together really convenient.
Cons
At times it feels a little slow and customizing certain parts can be harder than expected.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 11-10 employees
More than a year
“versatile website builder”
Pros
Creating and maintaining a new website with this tool is very easy and efficient. It's simple to use and building a site can be done quickly. Another big plus is the wide range of integrations available with plugins and other tools.
Cons
Its strongest area isn't e-commerce, in my opinion and it could offer more features for online selling since platforms like Shopify are much stronger in that space. the software also isn't the most affordable option although it still comes with plenty of advantages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“handy for simple sites”
Pros
It's a convenient way to put together a basic website without much trouble.
Cons
The platform is really built for simple websites so if you need something more advanced or complex, you may end up having to code a lot of it from scratch.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mental Health Care, 1-10 employees
More than a year
“Quality tools”
Pros
Setting up a website on your own feels pretty easy with the software. There's a solid range of templates to choose from, the tools are genuinely useful and the blog feature is a nice addition. Overall it delivers a high-quality website building experience.
Cons
Pricing is on the expensive side and some templates can make your site run slower. It's also not very clear how to speed things up once that happens.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Entertainment, 1-10 employees
More than a year
“Amazing software”
Pros
The interface feels very easy to use, with clean, professional-looking templates and handy drag and drop elements that make building pages feel natural.
Cons
Biggest frustration is the storage space. There really isn't anywhere near enough of it on the free plan. If I want to upload just a few of my professional photos even three images can end up taking most of the storage the site gives you.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 11-10 employees
More than a year
“perfect for students and projects”
Pros
Stating out with it is super simple. I've used it for my own projects and I also use it with students so it works well for both personal use and teaching.
Cons
The only downside is the the software branding on the free plan but the paid plans are reasonably priced.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
Less than a year
“anyone can use”
Pros
Very easy to use generally and the interface feels very beginner friendly. I'm able to create most of the websites I want without much effort which makes the whole design process feel simple and accessible.
Cons
At this point, everything has been working perfectly on my end. I also think the pricing is reasonable and affordable for what it offers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
Less than 6 months
“support is quick”
Pros
Right from the start, the service stood out. I got immediate help and a fast solution to what initially felt like a pretty intimidating problem.
Cons
I don't really have any strong complaints yet since I'm still new to it. The interface does take a little time to learn but that's fairly normal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“simple to figure out”
Pros
It gives us the freedom to pick the design features we want and the platform is very easy to figure out.
Cons
The biggest downside is the delay in getting a callback when support is needed especially when trying to reach a real person to speak with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8