Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS

Marisa Salb

, 1-10 employees

Free Trial

5.0
July 2023

great experience

Pros

Stands out to me for how simple it is to use, how much freedom it gives for customization and the range of advanced features it includes. I also appreciate the built-in hosting and security, along with the support and resources available when needed. All of these things together make it an excellent option for creating and managing a website.

Cons

Something to keep in mind when building a website is that you become tied to the platform itself. That means you need to rely on it's hosting infrastructure and built-in features. While this definitely makes management more convenient, it can also limit flexibility if you ever need to move your website to a different platform in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MC

Mike Caprarola

, 1-10 employees

More than a year

5.0
June 2023

modern website builder

Pros

Best thing about it is how simple, polished and budget-friendly it makes building a website for personal use or a business. I use it for my business site and people regularly mention how modern and attractive it looks, along with how easy it is to figure out. Even though the question asks what I like most, it's honestly tough to narrow it down to just one thing.

Cons

If I had to point out a downside, it would be that getting a custom web address requires an extra payment. When you want to build multiple pages for sharing photos and let clients download them or pass them along to their business partners, it just doesn't come across as very professional without that custom domain.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

, 1-10 employees

More than a year

5.0
June 2023

impressive websites

Pros

One of the best things about the software is that it lets me build a visually impressive and powerful website for free by using its special templates.

Cons

The interface is fairly simple but if someone has no background in web design, it can still feel challenging at first. That said it's worth taking the time to learn because it allows for more powerful designs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

, 1-10 employees

More than a year

5.0
June 2023

don't start from scratch

Pros

Using this tool feels very easy. There are plenty of prebuilt templates available so you don't have to start from scratch. Everything is clearly explained throughout the process and I highly recommend it!

Cons

I've never run into any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GR

Gina Robinson

, 1-10 employees

Less than a year

4.0
June 2023

stood out!

Pros

After using a lot of booking platforms for beauty businesses, this has stood out for its customer service. Their support team seems to be directly employed by them, unlike other companies that use shared service departments where agents often do not really know the product well. They also offer phone support and callbacks which makes a big difference because issues can actually be handled while you are on the call instead of dragging things out through email. Weekend availability is another big plus. On top of that, they have helped me learn how to handle certain parts of web design myself.

Cons

The design side could offer more layout options for building websites. Also, when images are added, they tend to appear too large on the page. Another limitation is the lack of a way to book multiple treatments within the same appointment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AKA

Alfred Kojo Appiah

, 1-10 employees

Less than a year

5.0
June 2023

I recommend

Pros

Has been a really solid platform for me, both for my blog and for a business project. I've ended up recommending it to a lot of friends and colleagues who need something reliable for their own businesses. The interface is very user friendly and most of the templates are well designed, simple to work with and easy to adjust. After trying a number of other tools and platforms, I can honestly say it does a very good job of helping you build professional-looking websites without needing a lot of technical knowledge. It feels interactive and gives you a nice level of customization as well.

Cons

One downside is that the trial version blocks access to many of the tools so you don't really get the full experience unless you upgrade. The templates are clean and simple but they also feel a bit restrictive when it comes to styling and that seems like one of the ways the platform holds users back from fully enjoying everything it offers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KAO

Khay Amani Oberon

, 1-10 employees

Less than 6 months

5.0
June 2023

added features

Pros

Compared with Shopify, this costs less and gives much more generous limits for product inventory and storage space. I also appreciate that you can add extra features and add-ons when you want them, without feeling pushed into using tools you don't need.

Cons

At first, the website design interface took a little time to figure out and occasionally felt somewhat unaccessible. Once I got the hang of it though, it worked really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

, 11-10 employees

Free Trial

5.0
June 2023

make a website without coding

Pros

Building a polished, professional-looking website is very doable with this software even if you have no coding knowledge at all. It comes with plenty of useful features and benefits and the whole platform is easy to use.

Cons

Issue is that the templates can feel a bit limiting. The software offers a large variety of them but some users may see those designs as too restrictive. That can be a drawback if your goal is to create a site that feels completely unique.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

IL

Iolanda Leguizamon

, 51-100 employees

More than a year

5.0
June 2023

Practical software

Pros

Very simple to use, with experienced consultants, low cost and a very practical setup overall.

Cons

For anyone who doesn't know how to build a website some concepts and features are only manageable with help from the consulting team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

, 101-500 employees

More than a year

5.0
June 2023

impressive templates

Pros

Building the exact website I wanted felt very manageable even without any web design background. The templates are simple to customize and that made the whole process much more approachable. Anytime I got stuck or didn't understand something, their team responded quickly and helped straight away. Excellent product and excellent service overall.

Cons

It's still a bit early for the SEO section to be as optimized as I'd want but I'm looking forward to seeing how it develops.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EC

Emanuele Conson

, 500+ employees

Less than a year

5.0
June 2023

fast creation and useful innovations

Pros

The tools and overall management are really well done, the site creation process is very fast and it keeps offering innovative features that are genuinely useful.

Cons

The purchasing process could be handled better and the costs it applies are a downside.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

, 500+ employees

More than a year

4.0
June 2023

excellent for beginner websites

Pros

Getting started with the software is very easy and it gives beginners a practical way to build a website without much trouble. There are solid customization options available and the fact that it takes care of hosting and site security makes the whole publishing process much simpler.

Cons

There are still some limits when it comes to customization so creating a site that feels truly unique can be difficult. Moving your website to another platform is also not very convenient.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

EL

Eric Lee

, 1-10 employees

More than a year

5.0
June 2023

great for quick websites

Pros

Developing and running a website is really easy even without any technical background. I'm able to build a really nice-looking website without much effort and it performs well on mobile too. It's also reassuring not to have to deal with things like hosting or security on my own.

Cons

That said there are quite a few limits when it comes to customization. Adding custom CSS isn't very easy and changing the design layout can be difficult as well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

RV

Roel Vollebregt

, 1-10 employees

Less than 6 months

3.0
June 2023

Limited free plan

Pros

Building my small business website felt pretty easy. It has a user friendly setup, plenty of templates to choose from and drag and drop tools that made it simple to put together a professional-looking site.

Cons

One downside is that the free version puts ads on your website which takes away from a more polished and professional look. On top of that, the feature set does not always include everything you might want.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

DG

Deepam Gupta

, 11-10 employees

More than a year

4.0
June 2023

fast setup and good value

Pros

Launching a website takes just minutes and the platform is very simple to work with. It's also fairly affordable which makes it an overall really solid product.

Cons

At the same time we run into plenty of glitches especially when using the editor on Windows. They've also removed the option to contact customer support by mobile phone and even when a callback is scheduled, the turnaround time is quite long. Because of that, it doesn't always feel very reliable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

BZ

Bailey Zientz

, 11-10 employees

More than a year

5.0
June 2023

customizable templates and simple design

Pros

Designing my website felt really easy. There are plenty of ready-made templates to choose from and it didn't take much to customize them so they matched my brand's look and style. The drag and drop editor also made adding and updating content really convenient whether it was text, images, videos or other elements.

Cons

Does come with a good range of features but not everything is included in every plan. That can be frustrating for small businesses trying to stay within budget especially when some of the more useful tools are locked behind the more expensive tiers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

DW

Donald White

, 1-10 employees

More than a year

5.0
June 2023

helpful support

Pros

So easy to get my website up and running and making updates later has been just as manageable. The support team has also been really helpful whenever I needed assistance.

Cons

One downside is the difference in online store item quantity limits between the free plan and the paid version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TJ

Tondra Jackson

, 1-10 employees

More than a year

5.0
June 2023

Strong features

Pros

Building a site with this software feels very easy thanks to the drag and drop editor, ready-made templates and the wide range of features it offers. It works well for all kinds of projects whether it's a small business website or a personal portfolio. It can be a little pricier than some other platforms if you're focused on value for money but the free plan is beginner friendly and gives you room to grow while getting started.

Cons

After your site is published, switching to a different template isn't possible unless you rebuild the whole site from the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GA

Gianni Arcaini

, 1-10 employees

Less than a year

5.0
June 2023

accessible builder

Pros

Within just a few hours, I was already comfortable using the website builder. Most of it feels very accessible so getting started didn't take much effort. On top of that, their customer support has been consistently helpful, friendly and professional and they've always been able to resolve any issue I've had.

Cons

Nothing comes to mind that I dislike or didn't enjoy using. After working with other platforms over the years, this one stands out as the best by far. And no, I'm not their employee or shareholder, just a genuinely happy user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM

Buddy Martin

, 1-10 employees

More than a year

5.0
June 2023

excellent product

Pros

Every time I've contacted customer care, the representative has been outstanding and honestly that's been true of all the support reps I've dealt with.

Cons

I really don't have any complaints because I genuinely like the product overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10