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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BA
Badriah Ally

, 500+ employees

More than a year

5.0

“flexible design and strong features”

Pros

Building the website you have in mind becomes very achievable over time with this software. It's quick to pick up and fairly easy to learn and the overall presentation quality is really impressive. You can choose from any template and still have full freedom over the design and layout. It also includes all the essential features needed to set up a proper business website. Getting a domain name and SEO tools does add to the cost but the platform itself delivers a very polished result.

Cons

The biggest downside is definitely the price. It feels quite expensive overall especially since the subscription doesn't include many of the important features and most of the key functions requires extra payment. That said the quality you get does make it feel worth paying for. It also guides you step by step so for someone new to building a website, it's still a very good option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

IH
Irem Hacalaki

, 1-10 employees

More than a year

4.0

“Fast site building”

Pros

Making a site and running it is surprisingly quick with the tool and the drag and drop editor makes the whole process feel very approachable. It's simple to jump in and start building without much difficulty

Cons

SEO settings are such a basic feature for any website builder and this option has definitely improved in that area over the past few years. Still, I'd get even more value from the platform if it offered deeper technical customization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

, 1-10 employees

More than a year

4.0

“accessible website setup”

Pros

Figuring it out doesn't take much time at all. Pretty much anyone can jump in and begin building a website because the editor feels accessible, easy and simple to use.

Cons

One area that could be better is mobile optimization. I still have to manually tweak and reposition elements to make the mobile version look right.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

KT
Kerry Tanis

, 1-10 employees

More than a year

5.0

“clean websites with plenty of options”

Pros

Even without much experience it feels pretty user friendly to work with. The platform helps you put together a clean, eye-catching website and gives you lots of options to customize it.

Cons

The cost does seem a little high. An IT person mentioned that there are other ways to build a site like this for much less but I don't really have the time to research those alternatives or deal with switching. For now, I'm staying with this option especially since it has otherwise been very decent to use and work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

OO
Oluwatomiwa Oludimu

, 1-10 employees

More than a year

5.0

“Beginner friendly website builder”

Pros

Feels perfect to start with for anyone new to website creation. The drag and drop functions makes the whole process simple to understand and use.

Cons

There's still room to improve it. Adding more interactions and animations would definitely help it stand out even more compared to other similar platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

, 1-10 employees

More than a year

5.0

“powerful builder for stunning sites”

Pros

Starting with web design feels much more approachable with this software. The tools are accessible and help you put together websites that look polished and professional whether they're for clients or your own business. It's a really valuable platform for building new skills while also creating an opportunity to earn money at the same time.

Cons

Having worked with other web design tools in the past, like Elementor Pro, I was able to get comfortable with this one pretty quickly. That said I'm not sure complete beginners would have the same experience. It would be nice if the simpler version were improved a bit more so it feels even more accessible for people just starting out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JC
Jefferson Campina

, 11-10 employees

More than a year

5.0

“sales support”

Pros

The design tools were the part I appreciated most because they make a developer's work much more manageable and the e-commerce platform also fit in really well with my business needs.

Cons

Some features feel overpriced and I wasn't very happy with the pricing overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BK
Brianna Koleva

, 1-10 employees

More than a year

4.0

“fair pricing”

Pros

Building a couple of websites for two different businesses was a really easy experience. The platform felt user friendly, there were plenty of design options to pick from and the pricing seemed fair. I'd definitely recommend it to anyone wanting to build their own website.

Cons

A few of the layouts were tricky to customize and it wasn't very clear how to cancel my annual subscription for some add-ons. That said customer support was very kind and helpful when I reached out about it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

AD
Abhinav Daryapurkar

, 51-100 employees

More than a year

5.0

“Templates for any business”

Pros

Developing a website feels very easy and the platform comes packed with a wide range of features. It's incredibly simple to put a site together and it works well for just about any type of business. Whether you're running a small business or part of a larger company that needs a website up quickly, the software offers plenty of templates to help create the right fit.

Cons

Pricing is the biggest downside. The website builder market is crowded right now and many competing platforms offer more competitive pricing than this one. If it adjusted its pricing just a bit, it could easily stand out as the top option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG
Adam Gibson

, 1-10 employees

More than a year

5.0

“Best value for websites”

Pros

Compared with other website builders I've tried, this gives you a lot for the price. The features are simple to understand and use so putting together a professional-looking website takes very little time. If you want extra tools, like selling products or services directly from your site, this already includes those options. The full package is very reasonably priced and honestly feels like a better value than competing website development platforms. To me, it stands out as the best overall.

Cons

I don't have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM
Brian Mars

, 1-10 employees

Less than 6 months

2.0

“support gaps and ownership issues”

Pros

At first, the platform comes across as very user friendly. But the moment you get confused or run into a problem, it feels like you're left to figure everything out on your own.

Cons

After the first couple of hours, almost everything became frustrating. It just isn't detailed enough, the support is nowhere near adequate and they retain control over your IP on the platform. Unless you keep paying subscription fees indefinitely, they own your domain and all of your designs.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

4

MAS
Mark Anthony Salgado

, 1-10 employees

More than a year

5.0

“beginner friendly setup”

Pros

Working with this feels much more approachable than with a lot of other website builders, mainly because the drag and drop editor is such a strong feature. It's especially helpful for beginners who don't have much experience building sites. There are tons of templates available, along with a huge collection of professional photos, videos and graphics which helps make a website look more polished while also saving time when choosing design elements. On top of that, each template can be customized quite a bit so it's possible to shape the site into exactly what you want.

Cons

The one thing that can be a bit confusing at first is how much it gives you right away. When opening the editor for the first time, the number of templates, features and design choices can feel overwhelming. Still, having that many options is better in some ways than being stuck with too few.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

TW
Taralee Wright

, 1-10 employees

Less than a year

5.0

“business-boosting website builder”

Pros

Building my website has been such a positive experience. I was honestly surprised by how simple it was to use and it really helps my business stand out online.

Cons

Something I wish it allowed is changing the website template after the site is published. Right now, doing that means starting over from scratch although it's not a major issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR
Max Roger

, 1-10 employees

More than a year

5.0

“accessible website setup”

Pros

Getting a site up and running is very easy. Everything is laid out clearly so building and managing a website feels manageable even without any prior experience.

Cons

An issue I've run into is with processing refunds for my customers which can be a bit problematic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VD
vishaw deepak

, 11-10 employees

Less than a year

5.0

“fast setup with rich templates”

Pros

Building a website is really quick and the large template library makes a big difference. It helps new users put together even a fairly complex site by following just a few simple steps.

Cons

One problem I ran into is that content doesn't transfer properly when switching from one template to another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PH
Phillipe Huynh

, 1-10 employees

More than a year

5.0

“affordable templates that deliver”

Pros

It's budget-friendly and when you're creating a website, there are built-in design templates available to choose from.

Cons

At first it was a little hard to figure out since there wasn't a tutorial so I had to spend some time clicking through the settings and testing things to understand how it all worked.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AU
Anant Upadhyay

, 1-10 employees

More than a year

4.0

“modify according to your needs”

Pros

One thing that saves a lot of time is the wide range of templates you can pick from and each one can be customized fully to match exactly what you need. It's also convenient that you can host your website directly through their hosting service which makes the whole setup process much more manageable.

Cons

A downside is that if you don't pay for their hosting, they place ads on your site. That can slow the website down and creates a poorer experience for visitors overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RM
Robinson Mörsdorf

, 1-10 employees

More than a year

5.0

“Total design freedom”

Pros

Building the website I had in mind felt achievable with this platform without spending too much at the start. It's quick to pick up, simple to learn and the presentation quality is genuinely impressive. I also appreciate having complete freedom with layouts, design and page arrangement, plus the ability to set up all the features needed for a commercial website.

Cons

The pricing can still feel a bit high especially when it comes to the subscription, domain name, SEO and most of the key features being locked behind paid options. That said the overall quality makes it feel worthwhile. It also guides you step by step so beginners who want to create a website will likely find it to be a very good option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RHC
Regina Huerta Cano

, 1-10 employees

More than a year

4.0

“Lots of templates, beginner friendly”

Pros

A very user friendly software especially for those without any background in web design or coding. There are plenty of templates available too and I really appreciate how they cover so many different types of websites and purposes.

Cons

The editor can be really slow sometimes which gets frustrating. It also takes a little time to figure out at first and the blog tool in particular was a bit confusing in the beginning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

, 51-100 employees

Less than a year

4.0

“helpful templates and support”

Pros

Getting started with is fairly easy especially for beginners or anyone without much web development experience. The customer support has also been reliable which I really appreciated and there are plenty of templates available so you do not have to build everything from the ground up.

Cons

One downside is that the software can feel a little expensive for hosting when you compare it to other providers. It also does not offer as wide a range of features as some other content management platforms.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6