Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RP

Ronald Pollard

Financial Services, 1-10 employees

More than a year

5.0
July 2022

powerful content updates

Pros

One feature that made the biggest difference for me was website content management. Being able to keep visitors informed about changes and new updates helps my audience stay just as informed about the business as I am which is especially valuable for content-focused businesses.

Cons

The part I was least happy with was the logo placement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT

Cathy Truc

Internet, 1-10 employees

Less than 6 months

4.0
July 2022

site creation felt personal

Pros

I only gave it a few words to work with and it turned those into a whole collection of pages that came together like a short novel of everything I wanted to say but didn't know how to begin expressing.

Cons

At first it almost felt too simple to use which really isn't a bad thing as long as you're keeping things concise. Before building my own site on the software, I assumed that because it was free, the quality wouldn't match platforms charging more. Thankfully, the software completely changed that impression. Building the website felt surprisingly similar to working side by side with a real person.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AK

Aman Kumar

Information Technology and Services, 500+ employees

More than a year

5.0
July 2022

website design for beginners

Pros

Figuring out web design feels much more manageable with this tool especially for someone new to it. The interface is very accessible and user friendly which makes the whole website building process a lot simpler to handle.

Cons

There really isn't much to complain about though it would be nice to see more custom templates added to expand the available features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

OE

Ossama Elshibini

Music, 11-10 employees

More than a year

4.0
July 2022

my review

Pros

Having a landing page live takes a lot less time than building it from scratch or even using some other tools. We were also able to connect the videos shown on the site dynamically with Facebook which is especially helpful for a music school like ours since we upload new videos there several times a week.

Cons

Forms could use better analytics and reporting. Email pricing also feels a bit expensive compared with other options on the market.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

VH

Veronika Hradiska

Automotive, 500+ employees

More than a year

4.0
July 2022

Reliable mobile editing

Pros

Right away, the customer support felt excellent and I've also seen the platform continue to get better over time. My site now includes a simple Google Calendar integration which has been really helpful for our neighbors. Another feature I really appreciate is being able to customize the mobile version of the website separately. It also comes with plenty of templates and features, is easy to learn and get started with and the documentation is very strong.

Cons

I can't think of much in the software that wouldn't be useful for a business website. The only issue I ran into from time to time was that it could be a bit slow because of internet connection lag so pages sometimes took a little longer to load. That said I've only noticed it happen twice. Other than that, I didn't have any trouble fitting it into the business processes I was already using.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AM

Alok Maurya

Information Technology and Services, 1-10 employees

More than a year

4.0
July 2022

simple builder for newbies

Pros

Starting off feels very easy and just about anyone with a bit of familiarity with digital platforms can use it without much trouble.

Cons

There are still a few things I wish the software would improve especially when it comes to making the platform more SEO-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CY

Corneille Yamfu

Internet, 1-10 employees

More than a year

5.0
July 2022

beginner friendly

Pros

Creating a professional-looking website up and running is very manageableeven without much web design knowledge. The interface is extremely beginner friendly and the platform offers attractive, polished templates that you can customize to fit your needs. That's why I'd recommend it to anyone starting from scratch since it's simple to work with and doesn't feel overwhelming.

Cons

It is thoughtfully built but its SEO capabilities still need improvement. The overall price-to-quality ratio is good yet once you start using it, extra charges come up if you want access to more advanced customization features and those added costs can make it noticeably more expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

SR

Saad Rafique

Writing and Editing, 1-10 employees

Less than a year

5.0
July 2022

fast performance

Pros

There's a really wide selection of templates, the site speed is impressive and it comes with plenty of extra features that make it very useful.

Cons

It doesn't offer unlimited plans and handling SEO with the software is quite difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JD

Jabree Dean

Hospital & Health Care, 1-10 employees

Less than a year

4.0
July 2022

Budget friendly website starter

Pros

One thing I appreciate most about the software is that it works well even when you don't have much money to launch a website so it still covers what you need to get started.

Cons

The part I don't really like about the software is that you still need to pay to buy a domain.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Amanda Magdalena

Retail, 500+ employees

More than a year

5.0
July 2022

perfect for class projects

Pros

Was the first website builder I ever worked with and I've loved using it from the start. I spent years teaching and used it for class projects because it gave students a creative way to present information and build something interactive. These days, my partner even uses it for her business which says a lot about how versatile it is.

Cons

Not much to complain about. I ran into a few design hiccups when I was just getting started but the online tutorials answered my questions and helped me figure everything out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

Less than a year

4.0
July 2022

Quick website creation

Pros

Putting web pages together with the software is fast and I can create them in one go without spending much time.

Cons

Sometimes it gets a bit laggy while building the product. I'm not sure if that's because of my internet connection or the software's server but it does happen occasionally.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

IHT

Ivan Harris Tanyag

Research, 11-10 employees

Free Trial

4.0
July 2022

stylish designs for beginners

Pros

Even though it is relatively new in the website publishing space, it still delivers polished design options along with a practical interface. That combination makes it especially helpful for people who have little to no background in building websites.

Cons

Although it offers plenty of website design choices, the software still limits the elements users can add to their pages. On top of that, its content optimization features are quite restricted, mostly revolving around grouping and keyword targeting. If growing your site's reach is a top priority, the software may not be the best fit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BS

Brittany Smith

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2022

easy to use

Pros

Feels very easy to use and access is incredibly simple. I really appreciate being able to jump in, make a change, save it and not stress about losing any information or accidentally publishing something ridiculous.

Cons

To be honest, in the less than six months I've been using it, I haven't run into much to dislike aside from the premium plan pricing. It seems like users who can't afford to pay yearly miss out on a lot of perks compared to those paying monthly. As a small business, I'm not in a position to commit to the yearly option yet although I do appreciate that I can switch subscriptions whenever I decide to.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Management Consulting, 1-10 employees

More than a year

5.0
June 2022

flexible website tools

Pros

The standard package is a really solid starting point for building a website and you can add features over time as your needs grow. If needed, it also includes CRM and email tools in the package. Setting up both face-to-face and online events is easy. I use a separate domain provider and the software gave clear instructions that made the DNS setup simple. SEO settings are also easy to configure and can be adjusted page by page when needed. Their customer service responds quickly and actually pays attention to user feedback -- for example, blog scheduling wasn't available when I first joined but they introduced it within a few months.

Cons

Watch out for for how tempting it is to keep adding extra features and end up increasing your costs before you really need them. The better approach is to build gradually and only add what's necessary at each stage. Also blog scheduling wasn't available at the beginning although that was fixed within a few months.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PA

Pedro Aulestia

Marketing and Advertising, 1-10 employees

More than a year

4.0
June 2022

accessible site builder

Pros

Feels very natural to use. The interface is accessible so even without any background in web design, it's possible to begin building attractive websites right away.

Cons

The way information about website pages is displayed could be improved and made more efficient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AL

Arnas Liaukus

Leisure, Travel & Tourism, 1-10 employees

More than a year

4.0
June 2022

Handy builder

Pros

Pretty easy to start working with and I was able to put everything together on my own with very little prior knowledge. The scheduling feature is one of the strongest parts of the software especially for keeping track of client bookings and appointments.

Cons

A few basic features still feel missing though. For example, when returning customers book the same service again, their details have to be entered every single time. The live streaming events also don't deliver the best quality because the stream feels overly compressed. On top of that, the pricing gets quite expensive after the first year of use.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

AB

Angad Bhatia

Online Media, 1-10 employees

Less than 6 months

5.0
June 2022

powerful features

Pros

Building a site with this is very manageable even for someone without technical skills because the editor uses drag and drop tools. It comes with a strong feature set and a effective app marketplace so whether your website is small or growing, there are plenty of options to help it scale. There's also a lot of creative control making it simple to customize a template and get the exact look you want.

Cons

One frustrating limitation is that after your site goes live, switching to a different template means rebuilding everything from the beginning. If you need more advanced functions, adding third-party apps can increase the overall cost. The editor can also feel a bit overwhelming at first since it offers so many design choices and features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

KH

Kathy Houston

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2022

great templates

Pros

Right from the beginning, this platform has been very simple to work with and it offers a large selection of templates along with plenty of website features. I use it for my web design business and it's honestly the best website-building tool I've worked with.

Cons

Every now and then, I run into an issue where my work will not save properly. Since lost time means lost money for my business, it's really frustrating to refresh the page and have to redo everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Paula McDade

Graphic Design, 1-10 employees

More than a year

4.0
June 2022

Good value

Pros

After discovering the software years ago for building not just my own site but client websites too, I've really grown to love using it. The amount of value you get for the price is excellent.

Cons

I don't like having to buy different elements separately. I'd much rather see all the tools bundled together with the cost included in one full package.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

TM

Tiffany Mladinich

Health, Wellness and Fitness, 1-10 employees

Free Trial

4.0
June 2022

Simple setup

Pros

Using the software felt fairly easy and overall it offered good value for the setup and features. In the end though, I decided to go with a different product.

Cons

The layout and overall format really appealed to me. My final decision mostly came down to the available template options and how well Square integrated with the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7