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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

, 1-10 employees

More than a year

5.0

“more powerful than wordpress”

Pros

Compared with WordPress, it feels easier to work with while still offering more power and a wider range of options.

Cons

The standalone version can be a little complicated at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BB
Bryan Baker

, 1-10 employees

More than a year

5.0

“fast ecommerce website setup”

Pros

Building and launching a website especially one with e-commerce features, is really quick and easy.

Cons

Repositioning elements like strips or images can be a bit difficult when you're scrolling through a long page.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

HA
Heitor Andretto

, 1-10 employees

More than a year

5.0

“practical site building”

Pros

Developing and creating websites with feels very practical and the whole creation process is simple to handle.

Cons

There are plenty of resources available for website development and the ready-made templates make the building process practical and easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AB
Anja Badenhorst

, 1-10 employees

More than a year

5.0

“better visibility”

Pros

One thing I really appreciate is that it lets you connect your website to the Google search engine which helps people find your site more easily online.

Cons

Does include a separate mobile editor and that can end up affecting your search rankings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YG
Yosvanys Guerra

, 1-10 employees

More than a year

5.0

“accessible website creation joy”

Pros

Without needing to be a developer or web design expert, the software makes it possible to build a website in a very accessible way and tailor it to exactly what you need. It lets you put together professional-looking sites for a business or a personal blog while also helping you learn more about web design and page creation as you go.

Cons

I haven't run into any real difficulties. It feels very accessible to use and gives you thousands of options to customize your website however you want.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

, 1-10 employees

Less than a year

5.0

“Helpful guides for quick setup”

Pros

Thanks to the clear step-by-step guides, building our website was very easy and didn't take much effort.

Cons

The free version doesn't feel very user friendly so using it can be a bit limiting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NB
Nona Bauer

, 1-10 employees

More than a year

5.0

“Custom mobile tools”

Pros

Building a site with this software has been a really positive experience. The drag and drop editor is quick, accessible and works well for putting together a polished website. Adding new pages, uploading photos, maps and other content is easy and getting our own custom domain instead of keeping the software branding was surprisingly simple too. Everything connected nicely and I also appreciate that the mobile version can be customized separately.

Cons

I haven't run into any major downsides. The only small issue was that I wasn't very impressed by a lot of the default design content but it wasn't a big problem since I was able to add my own instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jobin Mathew

, 500+ employees

More than a year

5.0

“powerful templates and seo tools”

Pros

Compared with a lot of website builders out there, this really stands apart because it gives users a broad set of beginner friendly tools. A few things make it especially appealing. First, the templates are modern and regularly updated and the drag and drop builder lets almost anyone put together a website in very little time. The interface is accessible and includes a variety of tools for building, managing and updating both the site and its content. It also allows text and other page elements to be animated which adds flexibility to the design process. Another plus is the App Market, where users can add plenty of website apps and features. The built-in SEO tools are also very useful for promoting products and services. On top of that, the pricing plans are flexible and extras like the free logo maker and free HTTPS are nice bonuses. Customer support has also been excellent.

Cons

That said even though this is one of the strongest platforms in this category, there are still a few areas where it could improve the overall user experience and service quality. Ads are one of the biggest frustrations for anyone on the free or connect domain plans and the software banner can be especially annoying. It also includes an Artificial Design Intelligence assistant for building websites but it is disappointing that this feature does not support every type of project. Another limitation is the lack of an unlimited plan, along with the fact that tracking and analytics require upgrading to a paid plan. Also, if you decide to redesign your site later, you cannot switch the template once you have already selected one.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

FM
Francisco Marin

, 1-10 employees

Less than 6 months

5.0

“canva-style setup and full control”

Pros

Starting off with this website builder felt very natural especially since it works a lot like Canva. Even without any programming background, I was able to put together a simple but fully working website in just one day. The biggest advantages for me were that I can manage the site on my own without needing outside help for my small company and I never have to touch code. I also really appreciate not having to deal with hosting, SSL certificates, plugins, themes, security or any of the technical pieces beyond what's included in my plan. On top of that, the documentation is detailed enough that I could learn what I needed, build the site and publish it the same day without having to worry about broken code or plugin conflicts.

Cons

A few of the help articles could definitely use a refresh since some features are no longer where the guides say they are or they appear under different names. The only significant issue I ran into was while configuring SPF, DKIM and DMARC. There's a dedicated SPF field in the platform that apparently isn't meant to be used which was confusing. I contacted support about it but the person assisting me wasn't very clear or understanding so that part was frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

PG
Pablo Gonzalez

, 101-500 employees

Less than a year

4.0

“can make sites quickly”

Pros

Pretty easy to get started with because most of the tools come with ready-made templates and default content. You can swap out the text, replace images and choose the design that fits your style best which makes the whole website creation process feel much more complete and manageable.

Cons

At the same time a lot of the themes are hard to modify once you want to make bigger changes to the template inside the builder. If you don't have much web development knowledge, it can become even more confusing. Using this kind of platform also feels a bit risky since you can't always be certain how much your business will grow. Any business owner hopes to keep growing so it's important that the website can grow along with the business and the page itself.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

DC
Daniel Cuerdas

, 51-100 employees

Less than a year

4.0

“Time-saving website automation”

Pros

One of the biggest advantages is how much time it saves through automation. It cuts down the need for constant revisions and once the site looks the way you want, you can just move forward and launch. The web creation tools are also useful although they do come with a few built-in limitations.

Cons

Website builders usually only offer a limited range of templates especially for overall layout choices. It can also be very hard to fully connect third-party tools including certain e-commerce features. Even if the site looks polished, there's still a risk that it won't rank well in search results which means you may need to adjust your SEO strategy later.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

GS
Gregorio Sandoval

, 101-500 employees

Less than 6 months

5.0

“predesigned layouts that shine”

Pros

Right from the setup process, it gives a pretty clear picture of how the finished website will look. Since it works with predesigned templates, all you really need to do is place the information and icons you want to display, then handle basic adjustments like changing colors, adding or arranging text and organizing the layout.

Cons

The downside is that you're limited by the template you choose and by the features the software lets you add. Compared with building a site directly from code, where you can create almost anything you imagine, there's much less freedom here. Some templates also limit how much text you can include in certain sections or pages so you may end up rewriting your content or adjusting your message just to make it fit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WL
Whitney Lebsock

, 11-10 employees

More than a year

5.0

“fast setup and simple building”

Pros

Maintaining a website with this tool is really easy and the whole builder feels user friendly from the start. It doesn't take long to put a site together which is a big plus.

Cons

Its SEO features are pretty weak and not being able to edit the code is frustrating. On top of that, the builder can be very slow to load and it occasionally fails to save changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AO
Alexus Olsen

, 1-10 employees

More than a year

5.0

“Drag and drop website freedom”

Pros

Building pages with it feels very easy. I can drag and drop elements wherever I want and preview changes almost instantly which makes the whole process quick and convenient.

Cons

Impovements in the built-in media library are needed. It would be even better if there were a wider selection of stock photos and illustrations, more like what Canva offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA
desmond acquah

, 51-100 employees

More than a year

5.0

“customizable site-building win”

Pros

Offers very user friendly tools for building customizable websites, along with helpful content creation features that make the whole process enjoyable.

Cons

Drag and drop editor in it can occasionally feel restrictive when trying to create something more unique and it also lacks an unlimited plan option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CG
Cricri Gaubert

, 1-10 employees

More than a year

5.0

“beginner friendly site builder”

Pros

Having a website or blog up and running is very easy which makes it especially well suited for beginners. It's simple to adjust the responsive layout while building and one of its biggest advantages is how many features are included even in the free version.

Cons

Template and background selection feels a bit limited and the library could definitely be more complete.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SW
Stanley Wanjiku

, 500+ employees

More than a year

5.0

“Great SEO and customization”

Pros

Doesn't require much website development knowledge when you start off with it and that makes it very approachable. The SEO tools are excellent and walk you through the optimization and tagging process step by step. It also offers strong code editing and customization options that are still user friendly even for people who don't code. On top of that building a website with it makes marketing simpler and more effective. Overall it's a really cool platform.

Cons

Pricing isn't very practical for small businesses, in my opinion although it can still cost less than purchasing a pre-built website.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HT
haytham tayyem

, 1-10 employees

More than a year

4.0

“simple website building wins”

Pros

Has helped me a lot when it comes to designing and publishing multiple websites without needing any programming experience. It's simple to use, easy and really effective for getting a site up and running.

Cons

One thing I'd still like to see is a better selection of advanced apps and features, such as moving bars and similar design elements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TC
Trista Cummings

, 1-10 employees

More than a year

5.0

“flexible themes and blogging”

Pros

There are tons of themes to choose from and adding HTML into them is really easy. The blogging tools are simple to work with and it's the top blog platform I use for my clients. Overall it makes the whole process very convenient.

Cons

The pricing is a bit on the high side. Monthly and annual plans have gone up quite a lot so it definitely feels more expensive than it used to.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SG
Steven Gonzales

, 1-10 employees

More than a year

4.0

“Nice website builder”

Pros

Setting a professional looking website up and running with this tool took almost no time at all. The platform is incredibly simple to use and the initial difficulty is barely there - even someone most people would consider barely computer literate can build an impressive site in just a few hours. That is exactly what happened for me and it ended up helping my business a lot. You just sign in, pick a template, add your information and before long you have a functional, polished webpage or full website ready to go. Uploading your own graphics is just as easy and you can drag them exactly where you want them. If you want to personalize everything, the option is there and if you would rather keep it simple, that works too. It lets you build exactly the kind of site you need without requiring any prior experience.

Cons

I cannot point to a single thing I dislike about the software. I keep trying to think of at least one negative because most positive reviews usually mention some downside but nothing comes to mind. It has been great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8