
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
, 1-10 employees
More than a year
“drag and drop website freedom”
Pros
Building websites with it feels really easy thanks to the drag and drop tools. It removes the need to learn complicated coding languages just to create a web page which makes web development much more approachable.
Cons
I haven't come across anything in it that feels difficult for a beginner putting together a first website and I also haven't noticed any important feature missing for someone working at a more advanced level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
Free Trial
“modern design”
Pros
Comes with a wide range of features available for free which is a big plus. The templates were especially helpful when I was starting out with web design because they saved me a lot of time and effort compared to building every page from scratch. Uploading media and videos is simple and the built-in tools are high quality, giving websites a modern and polished look.
Cons
Something that feels limiting is that I can't just copy and paste images the way I would in documents or presentations. I have to save them to my computer first and then upload them to the platform. Also, connecting a domain I already own requires upgrading to a Premium account.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“Many ways to customize”
Pros
Stood out to me because it gave me plenty of ways to customize and edit my websites the way I wanted.
Cons
I don't have any complaints about the software. I fully approve of using their platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 500+ employees
Less than a year
“User friendly website boost”
Pros
Getting started with it feels very natural and it really helps you or your company gain more visibility and put yourself out there.
Cons
It does have a few glitches now and then but that's pretty common with most platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
Less than a year
“art portfolio with lots of options”
Pros
Having one place to showcase most of my artwork for everyone to view is something I really appreciate. There's also a wide range of features and customization options available which gives me plenty of flexibility.
Cons
The downside is that I have to pay if I want to sell my products online. If I choose not to upgrade, I feel like I should still be able to sell without that extra cost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
, 1-10 employees
More than a year
“accessible website creation”
Pros
Launching a site feels very easy because the interface is accessible and user friendly. I can enter all my information quickly and it makes building an attractive website much simpler without stressing over technical issues. It also helps us push out promotions effectively which gives me more confidence in using it for the business long term.
Cons
It does offer a wide selection of templates and the platform is generally simple to work with which I appreciate. At the same time, having so many features can make parts of it harder to figure out. One thing I really enjoyed was being able to create unique pages but that option disappeared after I upgraded my membership plan. Another downside is that social media integration is limited.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
, 1-10 employees
More than a year
“affordable templates and support”
Pros
The pricing is probably the biggest plus with the software. Their free version is surprisingly strong and can compete with or even outperform, plenty of paid options. There are also lots of templates to pick from which makes getting started more appealing. If questions come up or something goes wrong, they offer 24/7 support which is really helpful. On top of that, if you want to set up an online store, the SEO tools they provide along with support make it feel like a solid all-around deal.
Cons
One issue is that moving your data from it to another platform is difficult. It may seem like building a website is simple with this tool but in reality it can be more complicated than it appears. A business could end up missing opportunities without even noticing especially if they do not fully understand how to use the built-in tools or Google Analytics.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
, 11-10 employees
More than a year
“No-code website creator”
Pros
Building with this software has been really enjoyable because it doesn't require any coding knowledge and in some situations it even walks you through how to add code snippets and where to get them from.
Cons
Part I didn't like was having to verify my business information with Google. It feels a bit like a setup and a way for Google to charge people later even though it seems free at the beginning.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
, 1-10 employees
More than a year
“great templates for freelancers”
Pros
Creating my freelance website with this tool has been a really positive experience. The platform feels very user friendly and a lot of its features are available to use for free. It has helped me a lot when putting together my online presence. There's also an impressive range of designs to choose from and the templates included are beautifully arranged in a way that really helps a website stand out. With it, I'm also able to promote my work to potential clients from all over the world.
Cons
There really isn't much for me to complain about. I've been satisfied with the features overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
Less than a year
“beautiful designs and quick setup”
Pros
Starting off with it is simple, the interface is easy to use and the design options look really polished. Making edits later on is also very convenient whenever updates are needed.
Cons
The monthly limit on emails is a downside. It would be much better if it allowed at least one email per week.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 51-100 employees
Less than a year
“many design tools”
Pros
The design tools are the standout feature and navigating the platform feels very easy.
Cons
It did slow my computer down a bit, probably because it uses a lot of GBs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
More than a year
“Free website setup in minutes”
Pros
Developing a new site and launching it only takes a few minutes and the fact that it's free makes it even better.
Cons
The templates feel fairly standard and the available widgets can be a bit limited depending on what you need the site for.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
, 1-10 employees
More than a year
“All in one software”
Pros
Compared with most open-source CMS platforms, this one takes away the trouble of constantly updating the core software and plugins. It works as an all-in-one package so there's no need to spend extra on add-ons. The wide selection of themes and the amount of customization available are definitely helpful.
Cons
Platform is fairly easy to use but getting very specific customizations done can still be frustrating when you're trying to make it look or function exactly the way you want.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
, 1-10 employees
Less than 6 months
“solid value for website building”
Pros
After spending a little time building a site with it, the features started to make sense and the overall functions was pretty easy to learn. The pricing also feels quite reasonable for what you get in return.
Cons
Running a fitness company, I'm not a fan of how crowded the dashboard feels with all the extra features. I really wish there were an option to hide or turn some of them off in the admin view. It also took me way too long to realize the software could be used in the ADI editor which got pretty frustrating and even led me to try Squarespace for a while before I finally figured it out.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
, 1-10 employees
More than a year
“flexible templates and secure setup”
Pros
Putting a site together feels very easy and the security is definitely strong--strong enough that getting back into my own account was almost a challenge. The drag and drop editor gives a lot of freedom and there are plenty of template options to choose from which makes building pages feel more customizable.
Cons
The downside was the pricing which started to feel too expensive especially since I still struggled to fully use everything. There's so much information to sort through that it became overwhelming and reaching customer support wasn't as helpful as I needed. I also didn't love that you have to keep paying since the website feels more like something you rent rather than own outright. In the end, I canceled it and decided to hire a professional builder instead.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
, 1-10 employees
Free Trial
“made online selling simple”
Pros
After spending a lot of time researching my options, I chose this to help launch my business online. I've been selling through physical retail stores for years but online sales were completely new territory for me. It gave me clear, easy-to-follow guidance along with continued support which made the whole process feel approachable for a beginner while still offering the tools needed to support a well-established business. I absolutely love this app. Thank you!
Cons
Since I'm still fairly new to using it, I honestly haven't come across anything that feels like it needs update. I'm extremely pleased and really thankful I found this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
Less than a year
“mobile-friendly builder”
Pros
Very easy to set a site up and get it running and the software handles a lot of the heavy lifting by providing templates, design options and color palettes for you. With how user friendly it is, how well it centralizes business tasks and the fact that I can manage everything right from my phone, I gladly recommend it to any small business owner I meet.
Cons
There can be a slight delay when pages are loading or being prepared though they have definitely made progress in improving the speed. Also, once you choose a template, you can't fully switch over to a completely different one later on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
, 11-10 employees
Less than a year
“reliable templates and fair pricing”
Pros
Right from the start, this has felt like a very user friendly website builder. The templates look really good and are simple to pick, edit and customize the way I want. The pricing for the basic plan, along with the extra tools and services, feels reasonable and competitive too. After using this for a long time, it has proven to be a reliable platform for me.
Cons
The ads that appear on the starter plan don't look very appealing. The app store also still feels a bit limited in terms of available apps though hopefully that improves over time. On top of that, the SEO reporting could definitely be improved to provide better-quality insights.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
, 500+ employees
More than a year
“Clean templates and quick setup”
Pros
To get a site or blog online is pretty fast with its AI especially if you're just starting out. The templates and design options look polished and modern and there are plenty of easy features for people who want something simple without a lot of extra bells and whistles.
Cons
A drawback is that the AI sometimes takes a while to load and the dashboard isn't the clearest at first. If you want to do more detailed editing, you need some time to figure things out before the tools start to feel natural.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
, 11-10 employees
More than a year
“website building made simple”
Pros
Building a website was completely new to me but this made the whole thing feel surprisingly simple. Once I started working on the design, the platform guided me step by step like someone was right there helping and I was able to keep going without missing anything.
Cons
there wasn't much to dislike here. If I had to mention something, I ran into a small hiccup while trying to connect my cloud storage to the site. That said it seemed more like a Dropbox issue than something caused by this platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8