Last Updated Nov 6, 2025

Key Takeaways

Generated from the text of customer reviews

Netsmart EHR is a specialized solution for behavioral health and human services organizations. It supports clinical documentation, care coordination, and reporting across diverse care settings. Users appreciate its robust functionality and cross-device compatibility, though some mention navigation issues. Recent updates include enhanced Hospice HOPE Assessments and newly added prompts for efficient HOPE visit scheduling.

Our Verdict

Netsmart EHR is well-suited for mid to large behavioral health networks requiring integrated care records and compliance-driven workflows. It offers strong documentation and analytics tools but may be less ideal for solo practices due to customization demands and training needs. Its value lies in scale, specialization, and interoperability.

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Overall Rating

Based on 56 users reviews

3.6

Rating Distribution

Positive

61%

Neutral

34%

Negative

5%

Starting Price
Custom

Pros And Cons of Netsmart EHR

Pros

  • The platform meets the HIPAA regulatory benchmark

  • Enables patient-physician facility interactions in domestic settings via Home-Care EHR

  • Android app provides for greater EHR accessibility and multi-device operability

  • Round-the-Clock e-Ticket and Phone Assistance

Cons

  • Users report frequent system crashes and glitches

  • The in-depth analytics function needs to be updated

Frequently Asked Questions

Yes, Netsmart EHR is a cloud-based medical solution designed for implementation in the healthcare industry.

The cost varies according to your chosen features and clinical practice workflow requirements. To obtain exact Netsmart EMR cost customized for your medical setting, please get in contact with our customer representatives.

Netsmart software is used or referred to interchangeably as an EMR and EHR solution.

Netsmart EHR provides a state-of-the-art API interface experience via its CareConnect feature offering.

The main support options include phone and email chat outreach and online resources like FAQs, video tutorials, and guides.

No, Netsmart EHR is not free.

The vendor has not disclosed information about its third-party integration arrangements. Get in touch with us to know more about its integration capabilities.

Netsmart EHR supports the English language.

Yes, Netsmart EHR offers a mobile app, compatible with both Android and iOS devices.

The typical users of Netsmart EHR include physicians, nurses, and mental health professionals.