Transportation/Trucking/Railroad, 500+ employees
More than a year
“Wonderful project management tool, with great capabilities that make collaboration easy.”
Pros
Airtable boasts a brilliant client interface, providing clear sections for work activities, charts, and messages. It offers great versatility, effectively managing both groups and individual organization goals and deadlines. The platform's flexibility and multifunctionality are praised, particularly for tasks such as tracking projects, team collaboration, and storing and backing up employee data.
Cons
Airtable is visually and practically impressive; however, automation is somewhat clumsy. A fixed-price version for self-installation would be ideal to avoid potential rising costs with monthly payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“Love AT!!!”
Pros
Often referred to as "Excel on steroids," Airtable is essentially a compilation of tables and bases resembling sheets and workbooks, but with unprecedented customization and automation capabilities. The Interface view has revolutionized operational methods, and the forms are extensively used internally and for clients, making it an overall amazing tool.
Cons
The interface could be more feature-rich, and cross-base syncing is anticipated. Some popular community forum features are yet to be implemented, causing frustration.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Entertainment, 101-500 employees
Less than a year
“Wonderful Collaboration Tool”
Pros
The customizability and collaboration features of Airtable are lauded, serving various purposes from project tracking to managing partner information and maintaining an internal event calendar.
Cons
The learning curve exists but is not overly challenging, depending on your usage plans for Airtable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Airtable a user friendly augment to our metrics”
Pros
It's easy to use and delegate to others, making it a user-friendly tool for efficient collaboration.
Cons
Automations may require frequent updates and integration time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Education Management, 51-100 employees
More than a year
“It's like having a digital executive assistant!”
Pros
Airtable's ease of implementation and sharing within our school team significantly aids in managing tasks, projects, and collaborative efforts across various subjects.
Cons
No issues found so far; the software is user-friendly with no cons noted.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Professional Training & Coaching, 51-100 employees
Less than 6 months
“Easy to Use!”
Pros
The favorite feature is the ease of use, effectively laying out invoicing and tracking meetings.
Cons
Still exploring features with no specific concerns identified yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
More than a year
“Airtable as a Recruitment Sales Pipeline”
Pros
Very user-friendly with the ability to tag multiple candidates/clients, creating a highly accurate candidate database. This proves immensely useful in candidate-scarce markets or when specific skill sets are required.
Cons
Few negatives, with no experience in integration. Served the intended purpose well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Internet, 1-10 employees
Less than a year
“Airtable is the most complete online collaboration and database management tool I've used to date.”
Pros
Suitable for businesses of all sizes, Airtable's easy-to-use nature and an excellent free version make it ideal for initial use.
Cons
In two years of use, no complaints have arisen.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 101-500 employees
Less than a year
“The most effective tool to keep me organized”
Pros
Airtable proves indispensable for staying organized, offering customizable databases and templates for tracking personal and work-related tasks. Accessibility from any device and collaboration features enhance its effectiveness.
Cons
Despite Airtable's versatility, the learning curve can be steep for those unfamiliar with databases or spreadsheets. The interface, with numerous customizable options, might feel overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“My backend for work”
Pros
The ease of use, flexibility, API integration, exporting databases to JSON, integration with Make, and the ability to share databases contribute to Airtable's appeal.
Cons
Database record limits and a substantial entry threshold between the free and first paid plan are noted.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Biotechnology, 11-50 employees
More than a year
“Practical App for organizing a business”
Pros
Utilized for clients to share digital libraries and transform them into a product.
Cons
The appearance can be perceived as simple and less engaging compared to other tools.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Market Research, 1-10 employees
Less than a year
“easy file app”
Pros
Noteworthy for the easy editing of files and a variety of tables available for use.
Cons
Format options for saving files are not comprehensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Retail, 11-50 employees
Less than a year
“End user”
Pros
Very simple and easy to use, providing an aesthetically pleasing way to link information between individuals or companies.
Cons
Limited knowledge about the product, invited to use for product information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“Airtable makes project management easy”
Pros
Exceptional customer support during email inquiries, quick and helpful responses during a free trial account. Simple setup basics, excellent help videos, and an informative Airtable universe contribute to its positive impression.
Cons
Permissions for tables with restricted access, especially in collaborations with external contractors, pose challenges. Specific permissions and table associations between databases are desired.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Education Management, 51-100 employees
Less than a year
“Airtable Review”
Pros
Airtable's intuitive interface allows for creating spreadsheets and tracking customer data linked to other software.
Cons
Reliance on the phone app is minimal, with occasional bugs that are typically addressed with new updates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Broadcast Media, 11-50 employees
More than a year
“Great product, but too expensive for small-midsize business”
Pros
A well-developed product that is easy to use for data management, collaboration, and utilizing automations to track project progress.
Cons
Pricing is a concern for small teams collaborating with outside contractors. Charging the same per seat, regardless of minimal access, led to seeking an alternative when the database reached its limit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure Travel & Tourism, 1-10 employees
More than a year
“I built my own CRM with Airtable!”
Pros
The ease of using Airtable, allowing for the custom building of a CRM over the past six years, proves advantageous. It efficiently organizes client information and trip details in a cost-effective manner compared to other CRM systems.
Cons
Desire for inter-table communication is expressed, particularly for improved coordination with agents and their respective tables.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Networking, 1-10 employees
“Manager of your tasks for everyday and everythings”
Pros
The notification feature is valuable for keeping track of task deadlines.
Cons
The pricing of Airtable may be too high for a solopreneur or freelancer like myself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Powerful software to organize our workflow and manage projects and tasks.”
Pros
Airtable's capacity to expedite work, connect data effectively, streamline workflows, and maintain comprehensive activity records enhances collaboration efficiency. Its user-friendly interface, reminiscent of a spreadsheet, simplifies understanding and customization. The simplicity and diverse toolset make creating custom databases and programs without coding a breeze. It proves to be an excellent out-of-the-box solution for managing data sets and workflows, surpassing Excel and Google Docs.
Cons
Some tools or settings are still in the Beta phase, potentially causing confusion. While generally straightforward, specific features present a small learning curve. The mobile application interface is not as straightforward. Initially, using Airtable for a single solution proved to be expensive, but as we expanded its applications, the cost became justified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Investment Management, 11-50 employees
More than a year
“Amazing tool”
Pros
Airtable empowers users to construct personalized databases and workflows tailored to their specific requirements.
Cons
Although Airtable offers a free version, advanced features and larger storage limits require a paid subscription, which might not be cost-effective for certain users or organizations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10