Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S
Sam

Alternative Dispute Resolution, 1-10 employees

5.0

A little hard to use but totally worth it

Pros

Some tools or settings are still in the Beta phase, potentially causing confusion. While generally straightforward, a few features have a slight learning curve. The mobile application interface is not overly simple. Initially, we found Airtable expensive for a single solution, but as we expanded its applications, the cost became justified.

Cons

No drawbacks identified; I highly recommend it to everyone.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

T
ThankGod

Industrial Automation, 2 - 10 employees

5.0

A Versatile Project Management Tool

Pros

One of the most appealing aspects of Airtable is its flexibility and versatility. The platform offers customizable databases that can be tailored to meet various business needs. Whether its task scheduling, progress tracking, project planning, document management, access controls, notifications, or contact database management, Airtable provides the tools to handle it all.

Cons

While Airtable is a highly functional tool, some users may find it overwhelming initially. It takes time to familiarize oneself with the platforms numerous features and functionalities.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

LG
Linda G.

Retail, 51-100 employees

5.0

Airtable is the perfect project management solution for teams of any size

Pros

I absolutely love using Airtable as our team’s project management solution! The software makes it so easy to stay connected and on top of tasks. Furthermore, I love the automation capabilities and how quickly it helps us organize and share our information. With the success of the product, it looks like we’ll be sticking with Airtable for a while and might even upgrade to the Pro plan.

Cons

My only issue with using Airtable is that I have experienced some performance issues in the past. The software has crashed on me a few times and it was quite frustrating as I had to re-enter all my information into the platform. Hopefully, this issue is rectified soon.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

IL
Ibrahim L.

Automotive, 11-50 employees

4.0

It will make you a coder in no time!

Pros

Airtable has been a great investment for me and my team of small business owners. We needed a way to manage our projects and tasks with ease, and Airtable was there for us. The low-code platform allowed us to customize our applications to fit our needs perfectly - without needing any coding knowledge!

Cons

The only downside is that the subscription fees can be quite expensive for larger teams. So it can be a bit tough to stick with the platform if you dont have the budget. Furthermore, for some reason, my team has been experiencing some technical difficulties recently and it’s caused a bit of frustration.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

P
Prince

Real Estate, 11-50 employees

Less than a year

5.0

Real Estate Operations

Pros

Despite offering a free version, Airtable's more advanced features and larger storage limits are available with a paid subscription, which might not be cost-effective for some users or organizations.

Cons

Establishing a link to a data source from a different Airtable database requires the creation of a sync table, which must exist in any other database you wish to share. This setup presents challenges when attempting to connect diverse data sources to your database.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
Jack

Media Production, 1-10 employees

More than a year

5.0

Airtable is the grand central station of our business.

Pros

The development of new functions in Airtable is slow, and at times, it nudges customers towards third-party solutions instead of accommodating their needs internally.

Cons

Some minor yet impactful features have lingered on our wishlist, and there isn't always alignment with their development priorities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M
Mehrab

Entertainment, 11-50 employees

5.0

It is a great website of various customizations

Pros

Recent experiences with Airtable support were frustrating. A restricted workspace hindered our operations for over two weeks, impacting our business tied to Airtable information across websites, daily operations, and payments. Slow responses from the support team exacerbated the situation, making the upgrade process time-consuming and costly.

Cons

There are occasions when it comes with a cost, and it lacks certain features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J
Joel

Higher Education, 500+ employees

More than a year

5.0

An Easy and Organized Solution for Non-Techies

Pros

Understanding how Airtable operates might be a challenge for newcomers. The more sophisticated features can be tricky, especially for those unfamiliar with the software. The free plan has limitations on records, attachments, and revision histories.

Cons

Uncertainty surrounds the process of sharing tables with others, seemingly requiring payment. However, for personal use, this is not a significant concern.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

E
Eladio

E-Learning, 1-10 employees

Less than a year

5.0

The database as they should have always been

Pros

The limited storage capacity in the free version can be a drawback. While affordable, Airtable may become expensive for larger teams or projects with higher storage needs. Advanced features may require technical knowledge or training.

Cons

Proficiency in databases is essential to fully benefit from the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C
Carlo

Medical Devices, 51-100 employees

More than a year

5.0

Spreadsheet on Steroids!

Pros

Airtable lacks a clear structure and an affordable payment plan, making a cheaper alternative more appealing.

Cons

While still exploring numerous features, frustration may arise due to familiarity with spreadsheets, leading to difficulties using functions not readily available in Airtable. Nevertheless, the advantages outweigh any deficiencies.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S
Sunil

Information Technology and Services, 500+ employees

More than a year

5.0

Best Tool for Data Management

Pros

Airtable needs to add features, and the text fields can be limiting, preventing the entry of extended sentences.

Cons

No complaints have arisen thus far; every aspect proves useful and helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Shaikat

Marketing and Advertising, 1-10 employees

More than a year

5.0

Best Data Management Tool

Pros

Flexibility in display options may be lacking in Airtable.

Cons

No grievances expressed; Airtable fulfills my use case effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S
Shannon

Design, 1-10 employees

More than a year

5.0

Airtable Review

Pros

Airtable's pricing, especially for larger teams, can be steep, and the learning curve might be challenging for some users.

Cons

A notable drawback is the absence of social media integration, particularly for social calendar use. In contrast, other platforms offer greater ease in social media scheduling.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J
Jacqueline

Retail, 500+ employees

More than a year

5.0

Airtable review

Pros

Although primarily a database, Airtable's design leaves little room for note-taking in project management.

Cons

No particular dislikes about Airtable have been identified.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Antoinette

Real Estate, 101-500 employees

Less than a year

5.0

Pros and cons

Pros

The learning curve in Airtable is steep, and customer support is not highly rated.

Cons

Navigating the platform without instructions can pose a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Artur

Marketing and Advertising, 1-10 employees

Less than a year

5.0

I don't like numbers and I like numbers in Airtable

Pros

The visual aspects of Airtable can be overwhelming initially, requiring some time to adapt.

Cons

The pricing structure can be perplexing, as the first tier is almost unusable, pushing users toward the second pricing level, which may prove unaffordable, especially for pre-revenue startups.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

An excellent tool for growth and efficiency

Pros

Challenges include difficulty in building member/customer sign-ins and modifications. Reluctance to sign as HIPAA compliant and inflexibility in integrating other products are noted.

Cons

Enhancement in Salesforce integration is recommended, enabling a two-way relationship between Airtable and Salesforce.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R
Ramesh

Consumer Goods, 11-50 employees

Less than a year

5.0

Project management made superfast and smooth

Pros

General formulas and shortcuts may not work on Airtable, requiring time to adjust to its interface.

Cons

The user interface bears a resemblance to an Excel sheet, occasionally making it challenging to locate specific features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

R
Rosalina

Insurance, 1-10 employees

Less than a year

5.0

Unlocking the Power of Data: An In-Depth Review of Airtable as a Project Management Tool

Pros

Some updates may not function properly on iOS devices.

Cons

Airtable exhibits limitations in advanced reporting, data visualization, and automation. The learning curve for extensive features can be steep. Pricing may be deemed expensive for larger teams, and the mobile app functionality is not as comprehensive as the web version.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 500+ employees

5.0

Airtable:Collaborative Work Management Tool

Pros

For those unfamiliar, Airtable might be a bit complicated initially, requiring practice to understand its workings.

Cons

The pricing structure may be considered steep, particularly for larger teams or businesses. Issues with platform performance and stability are noted, especially when handling large datasets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9