Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AW

Anncarol Wanjiru

Financial Services, 11-50 employees

More than a year

5.0
May 2024

Different views are a huge win

Pros

Its views are a huge win for us they make it possible to change the look and feel of our data depending on whatever workflow we're using at the time.

Cons

Nothing really stands out as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CJ

Christiana Jayeoba

Financial Services, 1-10 employees

More than a year

5.0
May 2024

easy to adapt to our workflow

Pros

Really flexible and easy to adapt to our workflow. We can organize data using different kinds of views and the calendar and timeline layouts are especially useful for how our team tracks work and deadlines.

Cons

There's a fairly steep learning curve for team members who don't have much (or any) technical experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

IM

Ivan Martinez

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
May 2024

Amazing automations

Pros

Automations have been the best part of this tool for me. If you're willing to dig in a bit, it's surprisingly newbie friendly and gets you moving quickly.

Cons

Wish the record limits were a bit more generous and the pay per user pricing feels limiting. It would help if they offered more bundle options especially for small teen teams.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

RG

Rachelle Gizinski

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
May 2024

solid project organization

Pros

Has been really helpful for keeping our projects and tasks organized. It gives us a clear way to track everything without everything getting scattered across different places.

Cons

Automations take a bit of getting used to and the interface can feel a little tricky at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

LMRU

Luz Mary Roa Uzcategui

Marketing and Advertising, 1-10 employees

Free Trial

5.0
May 2024

familiar interface

Pros

This platform is amazing and I really enjoy how it blends the flexibility of a spreadsheet style interface with useful extras like file attachments, Kanban card stacks, calendars and built in reporting. It genuinely feels like a treasure trove of collaboration tools packed into one place.

Cons

The only part I like least is that the available options can occasionally feel a bit overwhelming particularly for new users. Still, after you spend a little time with it, the whole experience clicks and becomes fantastic.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

E-Learning, 500+ employees

More than a year

4.0
May 2024

Excel like project tracking

Pros

A practical option to manage several projects at once, including different deadlines as work moves through the pipeline until completion. The setup feels very similar to an Excel workbook, with columns you can filter and group based on what you need. Using it is easy especially if you already know Excel. On top of that it behaves like a collaborative Google Docs style workspace so multiple people can jump in and update the same info whenever necessary.

Cons

Compared with tools like Jira, it's on you to keep revisiting your specific Airtable link to see whether anything in your workflow changed. It would be really useful if the app could automatically notify or tag the right person whenever a change happens like someone updating a deadline so affected teammates aren't left guessing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

TW

Tracey Wiener

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
May 2024

Works well

Pros

We use this for reporting our expenses and it's been working really well. Being able to attach receipts and add the relevant details that then get organized into our database makes the whole process feel much more structured and reliable.

Cons

nothing stands out as a problem. I especially appreciate the dropdown menus, custom fields and the option to upload supporting documents.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

P

Perry

Marketing, Advertising, 1-10 employees

Less than a year

4.0
April 2024

Using Airtable

Pros

Overall, Airtable has greatly improved my workflow and organization by offering customizable databases, filtering and sorting options, real-time collaboration and unique applications like CRM management. I've built a database where I can enter all the important details such as project names, deadlines, assigned tasks and priority levels.

Cons

While multiple users can edit and view records simultaneously, I find that the lack of in-app communication tools (like chat or comments) makes it challenging for my team to discuss and track changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O

Osmond

Education, E-Learning, 101-500 employees

Less than a year

5.0
April 2024

The powerhouse for organizing and elevating your projects

Pros

I like the variety of visualization tools and project views available in this tool which make data analytics much simpler.

Cons

I do not find it ideal for complex projects because its automation capabilities are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vikash

IT, 500+ employees

Less than a year

4.0
April 2024

Experience With Airtable

Pros

I find Airtable to be a very valuable tool for organizing data, managing products and streamlining workflows across different industries and use cases. It features collaboration tools, integration capabilities, automation options, mobile accessibility and a supportive community and resources.

Cons

I find the pricing structure confusing and quite expensive for users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

T

Ted

Auto Dealership, Automation, 51-100 employees

More than a year

5.0
April 2024

Couldn't operate the business without this!

Pros

I find it super intuitive and easy to use. It integrates well with other software, offers lots of customization options and better my workflow.

Cons

It is pricey and could benefit from more automation functionality in the native app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allen

Healthcare, 1-10 employees

Less than a year

5.0
April 2024

Has Many great templates

Pros

I enjoy using one of their many templates to kickstart a wide range of projects.

Cons

I found it a bit complex at first but after creating a couple of projects, I began to get the hang of how the software works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kourtney

Education, E-Learning, 500+ employees

Less than 6 months

5.0
April 2024

Great Online Software

Pros

The ease of use is what I like best. It is very simple and easy to create a database and track items.

Cons

I am really frustrated that I cannot drag and drop things like attachments into the cells.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kaitlyn

Customer Service, 1-10 employees

More than a year

5.0
April 2024

Fantastic Product for Any Project

Pros

I use Airtable to organize any type of database I need. It makes filtering with tags really easy so I can find what I'm looking for.

Cons

I wish Airtable offered more flexible design options. However it works really well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sayma

IT, 51-100 employees

Less than 6 months

5.0
April 2024

Easy to manage tasks

Pros

I like how I can view tasks in various modes such as Calendar, Lists, Kanban, etc. It makes the tool highly customizable.

Cons

It would be helpful if there were an option to add stickers or something similar to make it more visible when a task is completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Craige

IT, 1-10 employees

Less than 6 months

4.0
April 2024

Decent for simplier needs

Pros

I find it easy to set up and use once I become familiar with it.

Cons

I miss having an offline version and the lock in can be an issue. Additionally, some integrations do not seem to set up seamlessly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

R

Rex

Marketing, Advertising, 1-10 employees

5.0
March 2024

Simplicity Above All Else

Pros

I like the user-focused interface that allows for optimal customization and supports improving my overall experience.

Cons

I find the limitations in formatting beyond the basic levels to be a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
March 2024

The perfect crm with a lot of functionalities

Pros

I find the creation of tables with tags to be really fantastic.

Cons

With so many features, I can sometimes feel a bit confusing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

S

SAMUEL

IT, 1-10 employees

Less than a year

5.0
March 2024

Very good tool for data management

Pros

I see management as being similar to Excel but with workflows that automate data. There are many possibilities for custom functions that make it a very solid tool.

Cons

I might get a bit lost initially due to the many possibilities but the UX is well designed for step by step progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Marketing, Advertising, 1-10 employees

More than a year

5.0
March 2024

Airtable for Database use

Pros

I think Airtable offers the most customized options for using a database compared to Google Sheets or similar products. It's very user friendly and has a pretty robust free plan.

Cons

I like the very robust free plan, but once I upgrade to the paid version it becomes quite expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10