Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Karin

Social Media, Advertising, Marketing, 1-10 employees

Less than a year

5.0
March 2024

Airtable is Excel on Steroids

Pros

I find Airtable to be very robust! It offers so many features and different ways to showcase data, optimizing its presentation. It has limitless uses and could be valuable to any industry.

Cons

Airtable has a steep learning curve. Even as an experienced Excel user, I can feel overwhelmed by all the different features, functions and ways to use it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Customer Service, 1-10 employees

Less than a year

5.0
March 2024

Sleek look, customizable and much better than excel/sheets

Pros

I find it easier than any other database I've used. It's customizable, user-friendly and looks much better than Excel or Google Sheets.

Cons

I use it daily for our CRM and email tracking and at this point, I have zero cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Marketing, Advertising, 1-10 employees

More than a year

5.0
March 2024

Low Code Data Basing's Premier Platform

Pros

I have used several NoCode databases and Airtable felt the most professional and robust. The features are so many, yet it does not overcomplicate things. Its layout is simple and easy to navigate and the different views are excellent for showcasing data from various perspectives. It's more intuitive than just a spreadsheet.

Cons

I find it really pricey and the options seem limited compared to the cost of an upgrade. This makes many use cases that would be ideal with the technology not worth the expense. Additionally, the row limits hold it back as a system, it was not originally designed for handling large data sets.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marco

Customer Service, 500+ employees

Less than a year

5.0
March 2024

Airtable: An Inexpensive Solution for Project Management

Pros

I find Airtable to be an affordable project management solution that has been working well for us. I like its impressive features and how well it functions for our needs.

Cons

I have zero dislikes about Airtable. Its features are great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Billie

Marketing, Advertising, 1-10 employees

5.0
March 2024

Confusing to learn

Pros

One thing I like is that Airtable made project management look so appealing.

Cons

I found it difficult to learn and create planning documents with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
March 2024

The online Swiss Army knife

Pros

The functionality is mind-blowing. I use it for everything from client tracking to pipeline forecasts and it is such a powerful system.

Cons

I need a dedicated team member to fully understand and unlock Airtables potential. Its not something I can benefit from without this investment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

T

Traci

Social Media, Advertising, Marketing, 1-10 employees

Less than a year

5.0
March 2024

Full of features with lots of customization

Pros

I love how all the cool features are synced together in one software program. Its like a spreadsheet but with so many customizable options, such as attachments, links, text boxes, images, dates and more.

Cons

It has a steep learning curve. Even after two years, I am still trying to figure out all the great features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

abu

Accounting, 11-50 employees

Less than a year

5.0
March 2024

Airtable review for work

Pros

I find it easy to use, very reliable and simple to understand.

Cons

I have nothing to complain about as everything is very easy to use and understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharon

Social Media, Advertising, Marketing, 1-10 employees

Less than a year

4.0
March 2024

Using Airtable

Pros

I like that its like a spreadsheet on steroids. It can do so much more than a typical spreadsheet.

Cons

It can be confusing at first to figure out how it works.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

B

Brendon

Insurance, 500+ employees

Less than a year

5.0
March 2024

Very good for projects

Pros

If I have a few projects to manage on my own and need to be very detailed, this tool works perfectly for me.

Cons

It works as described, and I do not have any cons at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O

Ogarekpe

IT, 500+ employees

Less than a year

5.0
March 2024

All-in-one solution for transforming project and data management

Pros

I find Airtable to be a highly flexible solution that lets me customize our workflows to align with our organizational goals, which improves our project management. I like its dynamic collaboration tools that boost team performance in project and task management.

Cons

I find its analytics and reporting features limited compared to other tools with similar functions, which is not ideal if I need comprehensive insights.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

IT, 51-100 employees

Less than a year

4.0
March 2024

Why Airtable Is Very Helpful

Pros

I like that Airtable is AI-powered and simplifies workflow management for me.

Cons

I have never regretted using Airtable. It always delivers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

shivani

Healthcare, 500+ employees

More than a year

4.0
February 2024

Managing projects/tasks with airtable

Pros

I find the workflow tracking and the option to create different project workspaces to be great features. It is handy to create calendars that can be linked to each cell in an Airtable view which allows me to keep multiple events organized, especially when scheduling.

Cons

There are a ton of features and it is a powerful tool. However, I find the ease of use lacking as it is not very user-friendly. It is not intuitive, mainly for someone just starting out. Watching the tutorials becomes essential when setting up workspaces for the first time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Marina

Construction, 11-50 employees

Less than a year

5.0
February 2024

Great Spreadsheet Alternative

Pros

I think the color coding is the best feature by far.

Cons

I have not faced any issues yet as this software is exceeding my expectations so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lesley

Marketing, Advertising, 1-10 employees

Less than 6 months

4.0
February 2024

Airtable Feedback

Pros

I find database management to be intuitive and organized.

Cons

I find the pricing to be expensive for small businesses.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

TR

Tichaona Redemptor

IT, 1-10 employees

Less than 6 months

5.0
February 2024

Airtable is a flexible and powerful tool for milestone

Pros

I like many things about Airtable, but if I had to choose one it would be its flexibility. Airtable lets me create and customize my own bases, tables, fields, views and layouts to fit my specific needs and preferences.

Cons

In terms of scalability, Airtable has some limits on the number of records, fields, views and attachments per base, which can impact the performance and functionality of large and complex projects.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

10

S

Sarah

Healthcare, 11-50 employees

Less than a year

5.0
February 2024

Makes my job easier!

Pros

I love the tag feature and how I can see all communications in one thread.

Cons

I am very frustrated that I cannot move a section from one date to another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
February 2024

Game changerl

Pros

This product has been a game changer for my company. As an Ecommerce business with inventory and teams, it has made setting up bases, automations and dashboards easy. It has streamlined order management for my team, reduced clutter and offered many features that have helped the business. I love that I can create multiple bases.

Cons

It has evolved over the years with updates, but I think the dashboard could be improved a bit more. They could definitely borrow some features from ClickUp, especially for tracking and notes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

5.0
February 2024

Airtable for Multiple iGames Data

Pros

I like the customizable view and the ability to share multiple view links differently depending on who needs access to the custom view.

Cons

I have not had any issues so far. I have been using Airtable for quite some time now and feel very familiar with how to use it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

Saviour

IT, 11-50 employees

Less than a year

4.0
February 2024

Airtable is exactly what you need to start using.

Pros

I find it easy to organize and track information in the way that I need.

Cons

I experienced slow loading and laggy interactions while working with large databases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10