“user friendly customization”

Pros

Really user friendly and the customization options are impressive. I'm genuinely surprised by what you can build even on the free plan. I used it as a CRM and it ended up improving how my business runs.

Cons

Getting other people up to speed was a little tricky at first since it's a powerful tool but still pretty new to many users. Also, it didn't feel as collaborative as I expected for the way we needed to work together.

“Represents data clearly”

Pros

There's a really clear way to represent data that works well for non technical stakeholders. We used it to automate pulling data in, then helped the team produce reports, send email notifications and export contacts into Mailchimp.

Cons

Storage sometimes felt a bit bulky and the product misses a few capabilities when it comes to managing relationships between data. Even with that, it still worked well overall.

“horrific support experience”

Pros

Overall functionality does meet our requirements and senior leadership is genuinely happy with the dashboard features.

Cons

Customer service has been a nightmare. Its easily the worst I've ever faced. Support is basically limited to email and there's also a noticeable language barrier that makes it hard to communicate about the programs and get real solutions. Account management feels severely lacking. They aren't proactive and instead of owning gaps, they blame the client for their account managers not having the right skills. When problems get escalated to senior leadership, the response turns into blame and rudeness rather than troubleshooting. On top of that the financial side is a mess, with late invoicing and pressure to pay immediately. There's also no guardrails to stop you from exceeding seats or licenses.

“Easy to customize”

Pros

Very easy to work with. I really enjoy how customizable everything is and the automation options like connecting with n8n are a big win. With Omni, you can also build much more powerful "surfaces," which makes the platform feel more capable than the basics alone. The recent brand redesign looks fantastic too and it's never taken this little effort to connect it into your workflows.

Cons

Nothing stands out as a real downside. If anything, the flexibility can be a little overwhelming for complete newcomers but starting from templates or checking a few guides can help you avoid getting lost.

“Great for project tracking”

Pros

Covers the features I need to track, plan and organize optometric projects and it helps me keep everything running automatically across my two current organizations.

Cons

Since I started using this in 2021, I haven't hit any frustrating or daunting issues and I'm using it every day without trouble.

“automation-friendly database builder”

Pros

Building a database from scratch feels really flexible. Its almost like using Excel but with a lot more ways to configure things and set up automations. The extra options make it easier to shape the workflow the way you need.

Cons

Lately it's been feeling more and more complex. Linking databases seems harder than before and a few tasks that used to be simple now take more steps or just aren't as easy to use.

“Helpful real time collaboration”

Pros

Really flexible and its easy to work with even if you don't have technical skills. It handles views like Grid, Calendar, Kanban and even Gantt charts well so there's always a way to view your information that matches how you think. Data can be sorted automatically which keeps things organized. Managing projects is also pretty smooth as you can organize your data and collaborate with others in real time without much hassle.

Cons

Its storage still needs noticeable improvements especially when you're dealing with large datasets. On top of that the API rate limits (calls per second) are too limited for heavier use cases.

“basic setup works well”

Pros

I used this software in a pretty basic way and getting it going didn't take much effort. Setup and day to day management felt easy and the layout didn't require a ton of configuration. As a non technical user, there were enough options to keep me from feeling limited.

Cons

When I tried to move past the basics, it started to feel more complicated to navigate and configure. There's also a price attached once you get into more advanced features and that can end up being a bit higher than what some competitors charge.

“frequent performance updates”

Pros

It feels really solid for a target based job. My performance updates every ten minutes which helps me stay on track. There's also an option where I can assign work to myself without any hassle.

Cons

Does have glitches sometimes. A few bugs occasionally sit unfixed for a while and that can be confusing when I'm relying on its data to judge my performance.

“simple to link records”

Pros

Spreadsheet view feels familiar enough but it still includes lightweight database features. The part I appreciate most is linking records between product specs and supplier profiles, those relationships add structure to your data without adding any visual mess or extra setup.

Cons

After you go beyond simpler workflows, it starts to feel limiting and running multiple large bases eats through the free plan limits pretty quickly.

“User friendly import feature”

Pros

Interface feels simple to use. A coworker walked me through importing data from Excel into this formatting it and then exporting it as a PDF without much effort. I used this to build one pagers that had section headers and bullet lists and the whole workflow performed reliably.

Cons

Can't really think of any negatives.

“doesnt take long to understand”

Pros

This tool is genuinely helpful for automating everyday business work and it's really easy to use. The interface feels like a blend of a spreadsheet and a database so it's quick to get your head around while still being powerful enough to handle real data. Overall, it feels like a pretty innovative way to bring automation and information together in one place for business workflows.

Cons

A few features are only available on the paid plan which could be a problem for a smaller team that's growing but doesn't have the budget for the subscription.

“AI helped build my database”

Pros

the best part is the AI functionality itself. I mainly needed a way to create a database to store and manage all my work and it actually helped me get that set up quickly and with less hassle.

Cons

Using it isn't very clear or easy. It feels more aimed at developers than at someone like me who isn't very technical.

“no code app builder”

Pros

Real time collaboration is genuinely a highlight. Everyone can work together instantly and updates propagate right away so it's simple to keep the whole team on the same page. I can also create solid apps and connect them through useful integrations.

Cons

Exporting data feels awkward and slow. The mobile experience still needs work. Reaching the data and tables I use most often takes way too many taps so adding the ability to favorite tables would help a lot. The biggest gap for me is the lack of field merging which has been a dealbreaker when trying to structure data the way I need.

“Customizable database”

Pros

Feels like a blend of a spreadsheet and a database but it never comes across as intimidating. The workflow is friendly and once you're past the initial setup it's honestly pretty enjoyable to tinker with. I also appreciate how much you can customize the layout and fields and how clearly everything is displayed compared to using plain spreadsheets alone.

Cons

Things can get a bit tangled when you move into more advanced setups especially with linked records and formulas. On top of that some useful features are only available on paid plans which is frustrating if you just want a simplified setup.

“multi device accessibility win”

Pros

The standout benefit is how accessible it is across multiple devices.

Cons

Pricing runs a bit higher than what our organization typically wants to allocate for software like this.

“organized workflow”

Pros

It is incredibly flexible and what you can build is only limited by your imagination and what you're able to set up. It's also been a huge help when working with my team since collaboration is simple and the whole workflow stays organized.

Cons

No major downsides have really shown up for me. The only sticking point was that getting started felt a bit challenging at first because I had to learn the different functions though it ended up being manageable and not overly hard.

“My review”

Pros

Basically a less boring version of a spreadsheet. Linking records and elements across tables is super useful when I'm juggling notes that contain lots of different content pieces plus deadlines.

Cons

Getting started takes a bit of a learning curve and unlocking the more powerful features usually means switching to the paid plan.

“easy to keep everything organized”

Pros

This project management tool has been really helpful for connecting teams and keeping work organized. We used it to get our products project set up and it made the whole process feel much more structured.

Cons

There's definitely a learning curve. Some team members picked it up faster than others and getting started wasn't as easy for everyone. It also feels like there are still plenty of features we haven't fully explored yet.

“fair price”

Pros

Very API centric and the documentation does a solid job explaining how to use the APIs. Pricing feels affordable when you're using service accounts.

Cons

Has limits on how much data you can handle and how many transactions you can run which makes it tricky to calculate pricing for a client. The mobile app is also pretty limited compared to what you'd expect.