Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

I
Irina

Computer Software, 51-100 employees

Less than a year

5.0

Beautiful to use

Pros

The standout feature is Airtable's clean user interface contributing to a positive overall experience.

Cons

Airtable stands out as an awesome tool without any negativity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shayla

Internet, 500+ employees

More than a year

4.0

Great project management and efficiency with Airtable

Pros

Airtable's unparalleled flexibility in organizing and visualizing data combining a spreadsheet-style interface with a relational database offers dynamic possibilities for projects of any scale.

Cons

Considerations about the pricing structure emerge as the team size grows. More transparent pricing tiers or enhanced features in lower tiers could improve accessibility for smaller teams or individual users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

M
Marcin

Computer Software, 11-50 employees

Less than 6 months

4.0

Personally I did not see much value

Pros

With a nice "techy" look and feel Airtable enforces specific file structures easily and allows the creation of iframes for embedding views elsewhere.

Cons

Personally favoring spreadsheets Airtable felt like a colorful spreadsheet offering various data displays. Preferences lean toward more comprehensive tools.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

J
Joe

Construction, 11-50 employees

Less than a year

4.0

Airtable review

Pros

Appreciated for providing information series and maintaining updated databases Airtable's use of online questionnaires is a notable feature.

Cons

No notable issues; all functions work well providing numerous functionalities to explore.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

D
Duncan

Marketing and Advertising, 1-10 employees

More than a year

5.0

Must-Have Blend of Spreadsheet and Database

Pros

Airtable has been a transformative software for content lifecycle management offering organizational capabilities automation and efficient management across various aspects making it integral to content processes with clients.

Cons

Overall Airtable is excellent. Picky negatives include pricing concerns for multiple users and limitations in certain data management aspects compared to Excel/Sheets. It's better for tracking and managing assets than as a mathematical tool.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

10

S
Shawn

Package/Freight Delivery, 11-50 employees

3.0

Nice Project Management Tool

Pros

The user interface is simple and tidy. It's easy to operate and set up.

Cons

The software's full range of features is only unlocked with a necessary price upgrade and mobile support remains limited.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

S
Sania

Health, Wellness and Fitness, 11-50 employees

5.0

Best tool to organize the team work

Pros

It can handle a significant workflow demand and enables specific views. I manage all my team planning in Airtable and it supports automations such as integration with Slack.

Cons

Extending the row limit would prove immensely helpful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J
JeanPhilippe

Information Technology and Services, 1-10 employees

4.0

Everything Excel should be

Pros

Getting started with Airtables provides one of the most straightforward table experiences. Spend a few minutes and you instantly grasp the intuitive philosophy behind it.

Cons

There's very little to criticize about Airtable it hasn't presented any tasks I couldn't handle.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K
Krisha

Hospital & Health Care, 101-500 employees

5.0

The App for Everyone

Pros

Airtable is easy to manage and userfriendly.

Cons

The ability to add a user picture would enhance the platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Joseph

Museums and Institutions, 500+ employees

5.0

Exhibition

Pros

Used during a recent exhibition it effectively managed our documentation.

Cons

Juggling multiple open windows can be somewhat cumbersome.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Bethany

Publishing, 1-10 employees

5.0

Such a timesaver

Pros

Initially attracted to Airtable for its data visualization capabilities especially turning entries into Kanban displays or cards and the standout feature is the Web Clipper app. This app allows easy data scraping from the web a significant timesaver making it a recommendation for notetaking to my clients.

Cons

Airtable is increasingly targeting larger corporate users a reasonable shift but as a solopreneur there's concern about potential exclusion from the target market. The current pricing is high and a more accessible tier with access to extensions fewer automations and Gantt and timeline views would be appreciated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

T
Trish

Non-Profit Organization Management, 1-10 employees

4.0

Good but not for me

Pros

The simplicity of learning and using Airtable was appreciated.

Cons

Tasks like printing a custom report took hours to set up and effective assistance was hard to find.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D
David

Computer Software, 11-50 employees

5.0

Airtable is excel and a database with an api

Pros

Airtable is userfriendly offering functionality similar to Excel and a database. It serves various purposes from onboarding staff to providing enduser software.

Cons

While not designed for massscale or realtime solutions it remains a great tool with its limitations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

V
Victoria

Newspapers, 500+ employees

5.0

Airtable A need for Project Management

Pros

Absolutely loved Airtable and would wholeheartedly recommend it. Incredibly useful for project management offering clarity on project progress tasks and deadlines. Excellent for collaboration utilized for candidate tracking in recruitment and organizing tasks in project trackers.

Cons

Figuring out how to use it initially can be tricky but ample training resources are available. This is the primary concern with Airtable otherwise it performs admirably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Amber

Environmental Services, 11-50 employees

5.0

Great for inventory management

Pros

Exceptionally comprehensive and beneficial for managing inventory.

Cons

Updating a significant number of products at once can become tedious but manageable with consistent effort.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

R
Rukmini

Construction, 101-500 employees

5.0

A fantastic tool for almost any project

Pros

The userfriendliness of AirTable aided by straightforward onboarding color coding and flexibility is appreciated. Used in two jobs it significantly increased team efficiency. Daily reliance on AirTable for overseeing projects from small to complex showcasing its versatility. The filtering feature stands out for quick access to specific data enhancing project assessment and team performance insights.

Cons

Documentation could use improvement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

R
Rebecca

Arts and Crafts, 1-10 employees

5.0

airtable review

Pros

Primarily used for organizing art inventory and as an art database Airtable is particularly userfriendly even with limited tech knowledge. The ability to color code items adds to its convenience serving as a useful tool for categorizing social media content.

Cons

No dislikes so far all functions operate as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

AJ
Andres J

E-Learning, 1-10 employees

5.0

The first real improvement for Spreadsheets in years

Pros

Airtable pioneered an expanded view of spreadsheets possibly the first major innovation in over 20 years. Despite current competitors Airtable continues to impress with new features.

Cons

As the leading brand the free plan has seen a downgrade and the paid options can become pricey. Comparable alternatives offer more even on their free tiers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

P
Pedro

Financial Services, 51-100 employees

5.0

Personalize pretty much everything inside your tables

Pros

One of the most versatile tools available Airtable can function as a substantial database with builtin automations. It can also be personalized as an Experimentation Framework cataloging ideas and tasks for the week.

Cons

Onboarding individuals can prove somewhat challenging. People are accustomed to Sheets and Airtable lacks the intuitive nature of Google Sheets or Excel.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L
Lillian

Hospital & Health Care, 500+ employees

4.0

Airtable is great for data project and inventory management

Pros

Utilizing Airtable for organizing team activities and materials has proven fantastic. It works seamlessly and is easily shared with coworkers serving as an excellent tool for planning and organizing thoughts.

Cons

The section of the interface where items like Partners and Places are added is the only aspect I'm not thrilled about. There are in my opinion a few too many tabs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7