Oreoluwa Mustapha
Marketing and Advertising, 1-10 employees
Less than a year
“Includes everything I need”
Pros
Lets me group my leads in a clear, structured way which makes my workflow feel more professional and organized. It also includes pretty much everything I need for my sales campaign and the automation options help organize my routine easily. Overall, it supports my process well and keeps things running smoothly.
Cons
Would love to see the interface refined a bit to feel more user friendly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Gabriella Jording
Fine Art, 11-50 employees
Less than a year
“makes project progress simple”
Pros
Helps me keep track of my project progress. The setup and day to day use feels simple so it's become a reliable place for organizing what I'm working on.
Cons
Everything has been working perfectly so far and I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlton Philander
Media Production, 1-10 employees
Less than 6 months
“beginner friendly with strong support”
Pros
Customer support is a standout and it genuinely helps you get into the details through webinars, guides, videos and other resources. I'm still getting the hang of things and day to day I'm using it for managing data and content, plus scheduling and planning (and a bit of everything else). The interface is user friendly and navigation feels easy. Being free is also a big plus since you can test it without a trial period, then upgrade later if it fits your needs. The drag and drop workflow and the pre built templates are especially helpful for non technical users. On top of that it works across different platforms which makes it convenient depending on what device you're on.
Cons
Since I'm still early in using it, there aren't any real deal breakers I can point to yet and everything has been running smoothly so far. That said, there's still improvement potential like with any product. From what I've observed so far, it does come with a bit of a learning curve and it takes some patience to get comfortable. It may not be the best fit for people who really don't want to learn a new tool especially when you're new to the platform. Every new software comes with some onboarding effort and the difference is mostly how you approach the learning part.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Education Management, 51-100 employees
Free Trial
“awesome table customization”
Pros
The standout feature for me is how customizable the tables are. You can configure the settings exactly the way you need and importing data feels simple especially when moving from Google Sheets. That integration is genuinely helpful when you're trying to get everything set up quickly.
Cons
A few parts of the task management/board workflows don't feel ideal though it could work as an alternative if you pair it with another tool to cover the full 360 software needs.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Christy Riggins
Non-Profit Organization Management, 11-50 employees
Less than a year
“Easy to use”
Pros
Offers a wide range of customization options. It's easy to use and I'm able to organize my information and search through it without much difficulty.
Cons
I still feel like I'd benefit from a bit more time and guidance to take full advantage of every feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Lydia Bell
Entertainment, 1-10 employees
Less than 6 months
“my review”
Pros
This app seems to handle the features it offers really well. I can't give a fully informed rating across everything since I haven't had a reason to use most of the functions. Still, the document and list sharing on mobile feels genuinely well done.
Cons
There isn't much I can complain about based on what I've tried because everything I've seen looks solid. The only real issue is that it doesn't fit my team's needs. Most of what it offers overlaps with tools we already use and are comfortable with so adopting it wouldn't really make sense for us.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Consumer Goods, 500+ employees
More than a year
“powerful project management tool”
Pros
Asset management and project management features really stood out for me. I also appreciated how well it connects with multiple different systems so I could build a full end to end project management workflow without stitching everything together manually.
Cons
After some time, handling individual files became pretty frustrating. The interface also started to feel a little laggy which made the overall user experience less fluid.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Apparel & Fashion, 1-10 employees
Less than a year
“solid task organization”
Pros
Wide range of characteristics helps keep each task visually organized so you can quickly understand what's going on without digging around.
Cons
It can feel a bit complex at the start but after some practice it becomes totally manageable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Karan Pal Chauhan
Education Management, 11-50 employees
Less than a year
“Well organized interface”
Pros
1. The UI looks really colorful and modern. 2. It supports linking records between tables which makes navigation and cross referencing simple. 3. There's a handy interface dashboard that keeps everything organized. 4. The built in data visualization features help make the information easier to understand at a glance. 5. Extensions and data analysis tools are available so you can go beyond basic usage. 6. Built in automations are included which saves time on repetitive tasks.
Cons
There's still room to improve at the moment, tables can't be linked across separate bases. Also, features like highlighting rows or data based on specific conditions or criteria aren't available yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ipshita Pauline Singh
Health, Wellness and Fitness, 51-100 employees
Less than a year
“can double as a CRM”
Pros
A really solid tool that can replace Excel in a lot of day to day tasks and it covers nearly everything I need. The tutorial videos are really helpful in getting you started with it and it also doubles as a genuinely useful CRM. The filtering options are great too there are plenty of possibilities to create different views based on what you're trying to track. Another handy feature is the ability to share certain views publicly.
Cons
Learning a few basic parts of the tool still feels a bit slow since you end up spending quite a bit of time going through the tutorial videos to figure out simple settings.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dr Naveed Anjum
Education Management, 11-50 employees
Less than a year
“wonderful collaboration tools”
Pros
Using this software has been a pleasant surprise especially for teamwork its collaboration features are genuinely impressive. There's also plenty of room to customize things to fit different workflows. Overall, it's a solid pick and I'd recommend it to anyone looking for a strong collaboration focused platform.
Cons
The only letdown is that permissioning can't be customized. Everything else has worked well for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Julie Siegler
Real Estate, 500+ employees
More than a year
“Lets you see everything clearly”
Pros
I really enjoy being able to see everything at a glance, laid out clearly in a snapshot view. When I need more information, it's just a simple click to expand and dig deeper.
Cons
I only wish the notifications would take me directly to the job, instead of forcing me to look it up by the job number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ahmed Nazar
Computer Software, 1-10 employees
Less than a year
“user friendly software”
Pros
This feels really user friendly and rolling it out didnt take long so everything was set up pretty easily. The UI database makes it simple to manage and keep track of all my tasks in one place. It also works across every platform and I can edit and update records from anywhere which is super convenient.
Cons
No real drawbacks to mention it's been working perfectly for my needs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pooja Arora
Education Management, 500+ employees
Less than 6 months
“Smooth workflows”
Pros
Simplified my everyday processes making the usual steps feel a lot more effortless and fluid.
Cons
Nothing I can complain about everything has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justine Frost
E-Learning, 51-100 employees
Less than a year
“Makes team coordination easy”
Pros
My team and I rely on it every week and I really appreciate being able to create organize and organize the data we collect. It makes it much easier to view each table and coordinate working points together as a group.
Cons
Requires a lot of repetitive steps. There are plenty of times where simple things like basic record keeping feel more monotonous than they should. I also wish the filtering process were simpler.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Ted Mast
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“relational data made better”
Pros
Completely changed how I organize and use my data and honestly it's hard to go back to Excel or Google Sheets now because it feels so much more capable.
Cons
The extensions ecosystem is a nice bonus but I'd love to see Airtable keep adding more built in features that currently depend on third party add ons. The Interfaces concept is interesting but it doesn't feel that useful for my workflow unless those interfaces are accessible to people who aren't already using it. It would also be great if there were better options for sharing databases with specific editing controls.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Akinsanmi Apara
E-Learning, 500+ employees
Less than 6 months
“Helped me organize my work”
Pros
Helped me organize my research timeline sorting out my dates, the expected length of each step and the deadline for every stage. It also made it easier to prioritize the steps and included a way to mark a step as completed once I'd finished it.
Cons
It doesn't provide any guidance or explanation when something feels unclear so you're left without a solid reason for the doubt. I'd suggest adding a simpler option that would better support people with learning challenges.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Mark Flores
Financial Services, 500+ employees
Less than a year
“simple backlog sharing”
Pros
Our team uses it to share backlogs with cross functional stakeholders so they can clearly see the status of their requests along with how our competing priorities line up. The layout is also easy to follow so everyone understands what's going on without much extra explanation.
Cons
When it comes to plugging this software into our existing workflows, we've had some trouble. A few times it ends up feeling like another administrative step we have to manage, rather than something that actually simplifies how we get work done.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Teresa Huff
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“quick setup”
Pros
Has a great range of visual options like grid, calendar, Kanban and more. Having a template ready to go made setup quick and I was able to get everything running quickly. The free plan also feels solid, with plenty of features and helpful collaboration tools included.
Cons
Getting things configured and customized can feel a bit fiddly at first so there's a learning curve involved. After you get it set up and dial everything in, the workflow becomes much smoother and overall it works really well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rashmi Thawani
Marketing and Advertising, 51-100 employees
Less than a year
“simplified workflow management”
Pros
Our marketing agency used this for project management and it worked really well for us. The standout part is how many solid options it offers being able to assign tasks, manage them and update the workflow as things change was a big help for keeping projects organized.
Cons
Understanding how to it works and how to use it took a bit of time and it wasn't immediately simple to walk our client through it. Explaining the workflow clearly enough for them to understand the current status and task completion took some extra effort.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8