Airtable Software

Airtable Software Reviews

Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HH

Handel Humphrey

Media Production, 1-10 employees

Free Trial

4.0
July 2022

Very efficient tool

Pros

The workflow feels smooth and setting it up was super easy. It's genuinely useful day to day, with strong functionality that also plays nicely with other software. Runs across platforms and stays efficient, with the whole experience coming across as smooth.

Cons

There's no built in commenting feature and a few interfaces are a bit confusing to use. Also, switching between views quickly could use improvement.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

A

Anonymous

Information Services, 101-500 employees

Less than 6 months

4.0
July 2022

offers wide range of management functions

Pros

Gallery view makes it really convenient to organize tasks with a more visual layout and it helps keep things from feeling too much like a spreadsheet. Beyond that, the platform offers a pretty wide range of management functions so you can set up different workflows without running out of options.

Cons

Using it for the first time can feel confusing, particularly if you're not already comfortable with spreadsheet style formulas. There's definitely a learning curve and the way the platform is structured can feel a bit more complex than it needs to be.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

JR

Jessica Reed

Hospital & Health Care, 1-10 employees

Less than a year

5.0
July 2022

flexible interface

Pros

Being able to create multiple interfaces and link data across them has been a huge help especially when I'm working across different functions inside the same organization. The tagging and comments features are also a game changer for keeping track of what's happening during a project and for updating lead sources. On a smaller scale, I even use it to organize individual client details for my personal business.

Cons

The platform is very user friendly overall though there's a bit of a learning curve when it comes to navigating between multiple interfaces or tabs so the information stays properly shared.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NL

Nathan Lim

Accounting, 500+ employees

More than a year

5.0
July 2022

powerful automation for workflows

Pros

Has been fantastic for me because it supports pretty complex automation so document management, work management and the overall workflow between teams stays organized, efficient and a lot less manual.

Cons

Pricing can get steep as the number of collaborators on a plan increases. Even with that downside, using this to its full potential makes the whole setup feel like a solid product.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

GS

Gerry Sapienza

Biotechnology, 1-10 employees

Less than a year

5.0
July 2022

customizable data linking

Pros

The flexibility in how you can input data and link it around is really strong almost on par with a database. What sets it apart for me is how much easier it is to organize everything and actually visualize the connections between related data.

Cons

There's a bit of a learning curve when you're linking multiple sheets and sometimes the behavior doesn't match what you'd expect. A little more guidance here would go a long way especially if the tool could detect when someone is getting stuck and offer direction.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

AB

Ashok Bishnoi

Information Technology and Services, 11-50 employees

Less than a year

4.0
July 2022

Affordable pricing

Pros

Its UI is the part that pulled me toward using this tool more often. It feels easy to understand so jumping in doesn't take much time. Assigning tasks is quick and tracking the status of those tasks is simple from the interface. Notifications for task updates come through reliably as well. Pricing also stands out as it's noticeably cheaper than a lot of the other options I compared.

Cons

Support can be a bit slow at times. There are moments when the team doesn't reply promptly and it ends up taking several days to get a response. It would benefit from faster follow ups to user questions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MM

Miquel Mayol

Retail, 500+ employees

Free Trial

3.0
July 2022

Decent tool but setup takes long

Pros

I used it for a couple of months but after that I switched to other tools. Still, it feels like a solid option worth trying to see whether it fits your needs and workflow.

Cons

Customizing it and getting everything configured took quite a bit of time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

BJ

Briana Jacobus

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0
July 2022

Strong features

Pros

A few of the features and functions in this software really stood out to me and they genuinely feel useful once you get into them.

Cons

That said, the learning curve is pretty steep. I ended up spending far too much time just trying to figure out the right way to organize a board which slowed me down a lot at the start.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

OC

Omasiel Comrie

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
July 2022

saves a lot of time

Pros

Lets me locate whatever information I need within just a few minutes. Navigating and finding what I need feels easy and saves a lot of time.

Cons

No negatives showed up for me with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

QS

Qudsia Saeed

Education Management, 500+ employees

More than a year

5.0
July 2022

useful shared task tracking

Pros

An awesome option for teamwork and collaboration whether the project is big or small. It keeps tasks neatly organized and makes it much easier to get everyone aligned so people aren't working from different versions of the plan.

Cons

The desktop version feels noticeably harder to use compared to the online version. I also wish it were more consistent and that the navigation felt clearer and more coherent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Security and Investigations, 500+ employees

Less than 6 months

5.0
July 2022

Quick setup

Pros

Getting started was surprisingly effortless and everything felt pretty user friendly right from the beginning. I didn't have to hunt around for what to do which made the whole onboarding process fast.

Cons

I'm not a power user mostly I'm sticking to the basics and so far I haven't hit any issues or limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Design, 500+ employees

More than a year

5.0
June 2022

fast board creation

Pros

It's super simple to set up and use and I can quickly create different boards. The viewing options are flexible too. Switching between styles like Kanban or a simple list makes it easy to track tasks the way I prefer.

Cons

Has no way to link tasks directly with GitHub which would be a nice addition. Aside from that limitation, it's a solid tool to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MK

Michael Kim

Consumer Electronics, 500+ employees

Less than a year

5.0
June 2022

polished UI

Pros

The whole team picked it up quickly which made onboarding quick and its an overall good fit for us. Updating our task progress stages is easy and once we got everything set, our workflow has been running very smoothly.

Cons

Search could use some upgrades for example, being able to search the archive directly from the main task page would save a lot of time. During busy season, it may get harder to scan all the cards from the team page at a glance.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

NB

Nici Bickley

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2022

easy database setup

Pros

I like how simple it is to set up a database for whatever tracking I need. Creating new databases is quick and building templates helps a lot too. Since getting it, I've discovered a bunch of different ways to use it and the integrations especially the Zapier connection are a huge plus.

Cons

I haven't run into any issues or features I dislike so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

TD

Tami Danielson

Entertainment, 1-10 employees

More than a year

5.0
June 2022

Very easy to use

Pros

The ease of use is genuinely what sold me. We're a small team under 10 employees but a few folks work outside the US. This tool gives us a solid shared space to upload documents, collaborate on edits and review everything before publishing to our website.

Cons

Nothing to complain about it's very user friendly and an excellent product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kaylyn Keller

Management Consulting, 1-10 employees

Less than a year

5.0
June 2022

simple to organize tasks

Pros

I'm really enjoying how simple this product feels to use. Switching between different layouts like the calendar view and a list view is quick and each cell can be expanded to show more detailed information about a task. The workflow is really smooth which makes it much easier to organize tasks, projects and everything else in one place.

Cons

Occasionally I'm a bit unsure where certain options are located, like changing the color of individual cells. That said, it may just be a learning curve on my end rather than an actual problem with the software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RM

Roxana Motoc

Marketing and Advertising, 11-50 employees

More than a year

5.0
June 2022

clear partner link exchanges

Pros

Managing link exchanges with all our partners has become much easier. Everything is handled in one shared space and both sides have full access along with full transparency into what's being done.

Cons

No real complaints at the moment. Our partnership workflow has improved a lot so everything feels in a good place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Richard Schultz

Machinery, 1-10 employees

More than a year

5.0
June 2022

User friendly interface

Pros

The first thing that stood out when I started using this software is how user friendly the whole platform feels. Labels are clear across every feature and the interface does a good job guiding your attention to the areas that matter. The visuals also have a really polished look the menu bar and the side menus use bright, vibrant colors that contrast nicely with the white main workspace which makes it easy to read and type in your content.

Cons

Free version leaves out a few features that would be genuinely helpful for personal users. For instance some of the "views" used to decide what chart to generate aren't included specifically the timeline and gantt views. On top of that there are limits on how many attachments you can add and how many imported data records you can work with in the free tier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

RO

Romain Omanda

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2022

polished boards

Pros

Lets us build polished, good looking custom boards and more and it really shows in how professional everything turns out.

Cons

The only real downside is that getting something truly professional takes some time to set up. Still, overall it's working well for our needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JD

Joshua Debose

Retail, 51-100 employees

Less than a year

5.0
June 2022

keeps everything reliably on track

Pros

This platform gave us a solid way to work with overseas partners while keeping production schedules organized and reliably on track. It helped collaboration stay aligned and made it easier to monitor timelines without the usual back and forth.

Cons

Nothing felt wrong with it having everything in one place actually made day to day management much simpler and cleaner.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10