Airtable Software

Airtable Software Reviews

Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Internet, 51-100 employees

Less than a year

4.0
May 2022

flexible database

Pros

The flexibility here is really solid. We're able to build a large database and then search for exactly what we need, down to the details whether we're using it to plan, set priorities or analyze team and results trends.

Cons

Visually, it's not especially flashy but it gets the job done without fuss. One thing to watch: if a new user is given access to a big database, they can feel a bit lost until they understand the structure.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

ZS

Zack Sblendorio

Apparel & Fashion, 51-100 employees

More than a year

5.0
May 2022

free no code tool

Pros

No code setup is totally free and the implementation feels lightning fast. Once you get going, the only real limit seems to be your own creativity.

Cons

I'd love to see more functionality around adding and subtracting rows of entries within a base. For example, it would be helpful if you could sum up the data and then project it outward like casting models of future behavior.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

MDLDSP

Maria de Lourdes dos Santos Piscitelli

Hospitality, 1-10 employees

Less than a year

4.0
May 2022

Great free plan

Pros

Having a free plan that actually lets you put the tool to work and get comfortable with it before committing to a paid subscription is a big plus. It feels like a real trial, not just a limited taste so you can judge whether it fits your workflow.

Cons

Using the bases synchronization feature through this software is frustrating. The setup only lets you view data from another base but you can't edit or update it directly on the spot which makes everyday use of that feature feel awkward.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

AM

Alexandre Magno

Higher Education, 500+ employees

Less than a year

5.0
May 2022

collaborative databases with color coding

Pros

A coworker showed me this tool and at first I wasn't interested my company didn't want yet another spreadsheet style option. That said, once I started using this software, it turned out to be a strong fit for building collaborative databases. Now our portfolio can be accessed by multiple teammates and the "hot" topics are organized using clear color codes which makes the whole board easier to scan and helps with faster decision making.

Cons

When the board contains a lot of topics, keeping track of everything can feel a little confusing. It would be great if the developers added a better way to link related data across different bases.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Consumer Services, 51-100 employees

Less than a year

5.0
May 2022

all in one platform

Pros

I've tried a bunch of different software and this one honestly feels like an all in one platform. You can build forms, jot down notes and organize everything with bullet points and checklists. It also supports Q&A so you can gather responses with blank fields when needed. On top of that it has dashboards plus sheets, views and more really handy for structuring information in one place. The grouping and folder feature is another standout for keeping projects organized. You can set up Kanbans, calendars, sheets forms and also choose list and grid views depending on how you want to work.

Cons

There was a recent change to the free plan: it now limits you to 5 creators. The rest of the team still has unlimited access to the commenting feature but the creator limit is definitely a reduction compared to what it used to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AB

Antonio Bellantonio

Internet, 1-10 employees

Less than a year

5.0
May 2022

smooth integrations

Pros

Being able to schedule and program the content inside cells of your database really helps cut down on the kinds of mistakes your team could make. The feature that stands out most to me is its ability to connect multiple databases together and it feels incredibly powerful while still being very user friendly. On top of that the way it integrates with Softr is simple and smooth which makes the whole workflow easier to set up.

Cons

Like many SaaS tools, there's a learning curve. Also, the way it resembles Excel can be a bit misleading and might set expectations that don't fully match how it actually works.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AS

Ayushman Sen

Management Consulting, 51-100 employees

More than a year

4.0
May 2022

Efficient dashboards for teamwork

Pros

Drag and drop editor makes it simple to rearrange data and handle creating, editing or deleting items without much difficulty. On top of that the filters and search are genuinely impressive. Once they're set up well, they stay accurate and return very specific results. The widgets and dashboard builder are also a big win especially since you can share them easily for collaboration. Finally, the "My Interfaces" feature is a strong addition though it still needs more refinement, particularly around sharing those interfaces publicly with the team via a link.

Cons

I can point out a few areas where the product could use extra attention. User management feels a bit complicated with the per user model and it would be better if plans included a limited set of free Creator/Editor users so teams don't have to wrestle with permissions as much. The scripting widget would benefit from more examples to guide people through real use cases. Views like Kanban, Gantt, Timeline and Date View could use noticeable improvements in UI and in how filters are grouped. Also, "My Interfaces" sharing is currently limited to email having shareable links would make it much more practical. Lastly, GIF support is nice but it doesn't render correctly for everyone which can be frustrating when sharing interfaces with others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

BK

Barry King

Government Relations, 101-500 employees

Less than a year

5.0
May 2022

useful for quick recaps

Pros

Using this for quick recaps has been a great fit and the picture uploads are really fast. It makes posting and sharing feel effortless.

Cons

Nothing stands out that needs fixing though it would be even more useful if it allowed uploading multiple photos at once.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SC

Skye Cone

Entertainment, 1-10 employees

Less than 6 months

5.0
May 2022

Improves efficiency

Pros

This tool is really simple to use and it noticeably improves how efficiently my team collaborates. Switching between tasks and working together feels more organized than before.

Cons

One minor hiccup is that the project/task view can feel a bit confusing depending on the layout you're using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 1-10 employees

More than a year

5.0
May 2022

solid gallery view

Pros

Gallery view works well and the database side has been reliable. Integration is easy and the filter options make it simple to narrow down what you need.

Cons

The APIs are a bit more complex than Stackby especially the rollup and lookup functions which take more effort to figure out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AD

Ashley DePiano

Marketing and Advertising, 1-10 employees

More than a year

5.0
May 2022

flexible workflow

Pros

The whole setup feels really polished and most features run without any hassle. It's also pretty versatile there's a lot you can tweak and customize so you can shape it to match how you work rather than forcing your workflow into a fixed mold.

Cons

Very expensive and on top of that anything more advanced especially automations requires the paid version which can be a dealbreaker if you're not ready to pay.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

RB

Rachel Bryan

Hospitality, 500+ employees

Less than a year

4.0
May 2022

usable from anywhere

Pros

Similar to working in a spreadsheet but with a lot more options for building and completing tasks and activities. I also appreciate that it's usable from anywhere thanks to the mobile version it adjusts well to whatever phone or tablet I'm using.

Cons

Because it includes so many functions and tools, the first setup can be a bit confusing for new users. We also ran into a couple of issues during installation and configuration didn't feel very easy. Getting in touch with technical support was also difficult at first although they eventually provided the help we needed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

10

TW

Travis Webster

Marketing and Advertising, 51-100 employees

Less than 6 months

3.0
May 2022

Setup takes time

Pros

Includes tons of features and that flexibility makes it useful for lots of different workflows and use cases.

Cons

Getting a table set up in a way that genuinely helps your day to day workload takes longer than I expected.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

4

Functionality

6

JK

Jana Krizanova

Management Consulting, 1-10 employees

Less than 6 months

5.0
May 2022

A more powerful version of spreadsheets

Pros

Feels incredibly versatile and switching from spreadsheets was a lot less difficult than I expected. The whole setup reminds me of spreadsheets but with a lot more power behind it.

Cons

I've been using this for roughly six months for my business and I'm still getting comfortable with everything it can do. There's a lot more I haven't explored yet so I'm sure I'm only scratching the surface so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VZ

Victoria Zelefsky

Real Estate, 51-100 employees

Free Trial

5.0
May 2022

super user friendly

Pros

This platform has been one of the most user friendly tools I've ever used. Everything feels easy to use and I can move through the setup and day to day tasks without constantly getting stuck or needing extra help.

Cons

It would be even better if it had more options to connect with other platforms since right now integration feels somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

CR

Chris Rotenberry

Financial Services, 500+ employees

Less than a year

5.0
May 2022

schedule tasks without any trouble

Pros

I'm not an admin but I can still update my schedule and manage my tasks without running into any issues.

Cons

The only downside is that I haven't taken the time yet to explore everything it can do in depth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U

Udayan

Financial Services, 50-99 employees

5.0
May 2022

Good Flexibility!

Pros

Overall, my experience with Airtable has been fantastic; I believe it is a fantastic tool for cross-team communication, and I like the flexibility it provides.

Cons

None. We highly suggest this software

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JM

Jackie Mazon

Financial Services, 51-100 employees

Less than a year

5.0
May 2022

easy workflow management

Pros

Easy to use and managing the different workflows across people is simple.

Cons

Does require regular upkeep to stay organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JC

Javier Caipo

Program Development, 1-10 employees

More than a year

5.0
April 2022

flexible views for project work

Pros

Organizing our day to day tasks has been really convenient with this. It lets us set up different views depending on what we need while developing our projects which keeps everything more structured and easier to track.

Cons

There are only a couple of things I'd still like to see especially the ability to create tasks directly within the same board so you can keep a more controlled, project specific view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SC

Stephen Casas

Architecture & Planning, 1-10 employees

Less than a year

4.0
April 2022

strong task organization

Pros

Mainly rely on this software to keep all my responsibilities, goals and tasks organized in a single place so everything stays in one area and I can manage it without bouncing between tools.

Cons

Only part I'm not too happy with is that the interface shifts after updates and I end up spending an extra minute figuring out what moved or changed again.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8