Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K
Katie

Computer Software, 51-100 employees

1.0

Downhill

Pros

A longtime Airtable user I've consistently been impressed with its ease of use and the ongoing improvements to the product.

Cons

Airtable has faced challenges with customer support and a higher rate of usability issuesbugs. Recent changes in pricing have removed email support from the lowestpriced tier. Users are now expected to resolve issues through community discussion boards and often outdated selfhelp articles. Exploring an upgrade to a higher tier is considered but attempts to contact a salesperson have proven unsuccessful. Given the reliance on Airtable for critical business operations there's a risk of potential issues without customer support making the possibility of abandoning Airtable a real concern.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

3

J
Jordan

Computer Software, 1-10 employees

5.0

Airtable is a 10x product

Pros

Airtable plays a vital role in our business in two key areas. Firstly for lead management we use it to track leads monitor their status and store relevant information providing easy access for anyone to check a deal's status at any time. Secondly Airtable is integral to data collection and user surveys. Regular communication with users for feedback is streamlined through Airtable allowing easy form creation and efficient management and sorting of responses within the tool. Airtable excels in making the filtering of data as easy as its collection surpassing other tools in this regard.

Cons

Airtable's naming conventions in the product can occasionally be a stumbling point for me. While not a dealbreaker it proves confusing to explain to stakeholders unfamiliar with the product extending the onboarding process more than anticipated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Jenn

Food Production, 1-10 employees

3.0

Airtable leaves potential on the table

Pros

Airtable effectively presents a rich array of diverse data in a concise and easily understandable manner. It securely houses project details shared among multiple participants serving as a central hub for completing and tracking our work.

Cons

Faced with a large dataset the X and Y axis headers become condensed in an entirely impractical manner. Even with an expanded window the data labels become entirely illegible. Finding a solution within Airtable's extensive interface might be possible but who has the time for that? While Excel and Google Sheets might suffice for average users Airtable stands out as the trendy newcomer.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

S
Steve

Health, Wellness and Fitness, 11-50 employees

5.0

An Empowering Platform for Organizing Ideas and Tracking Progress

Pros

The standout quality of Airtable lies in its exceptional flexibility and customizability. It enables the creation of any necessary workspace be it databases kanban boards calendars galleries and more. Additionally its collaborative features including real time updating and chat capabilities enhance seamless teamwork among colleagues.

Cons

There's undeniably a learning curve. Adapting to the unique workspace concepts in Airtable takes some time. However once you become accustomed to it the tool reveals itself as an incredibly powerful asset.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Mitali

Information Technology and Services, 11-50 employees

5.0

Magical Data Management Tool

Pros

Airtable proves to be a remarkable data management tool perfectly tailored to our needs encompassing project management content planning and customer relationship management. Its userfriendliness advanced filtering and mobile accessibility significantly enhance our work productivity and data management capabilities.

Cons

While Airtable has occasional minor issues they are swiftly resolved without causing any significant disruptions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M
Mitchell

Retail, 1-10 employees

5.0

Great Product. Amazing value.

Pros

Airtable has been a gamechanger for our business transforming us into a techsavvy company. Its extraordinary functionality despite my lack of coding background is truly astounding especially given its affordability.

Cons

It may require a bit of a learning curve for noncoders but with the wealth of tutorials available the transition is well worth it. A Chrome extension for quick task addition and integration with Outlook or Gmail would be welcome additions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

G
Giles

Marketing and Advertising, 500+ employees

5.0

The best project management tool for the price

Pros

Airtable is a breath of fresh air when it comes to project management tools. The Kanban board feature and the ability to visualize workflows make it an excellent choice. However the addition of a Chrome extension and OutlookGmail integration would be beneficial for smoother task management.

Cons

While there are a few minor areas for improvement they do not significantly hinder the overall experience. Airtables affordability and ease of compliance review make it a top choice.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Alexandra

Non-Profit Organization Management, 500+ employees

5.0

Incredibly flexible project management content management and more

Pros

Airtables endless flexibility allows for customization with custom fields views and sorting making it suitable for various use cases from project tasks to granular content management.

Cons

Although there are a plethora of features some may go unused leading to occasional confusion. Nevertheless this does not overshadow the platforms versatility.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Spreadsheets on Steroids

Pros

Airtable combines the simplicity of spreadsheets with the power of a relational database making it versatile for various use cases from project management to content planning. However advanced features can be costly introducing complexity for firsttime users.

Cons

While Airtable offers extensive customization it may be less intuitive for newcomers. The cost factor especially for advanced features needs consideration.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

V
Vishal

Information Technology and Services, 500+ employees

5.0

Great Tool For Data Management and Team Collaboration

Pros

Airtable is an excellent tool for data management and team collaboration offering advanced features like Advanced Filtering and Sorting that enhance productivity. However it may be considered expensive for larger teams making the free plan ideal for smaller teams.

Cons

No issues or errors were encountered but the softwares cost could be a consideration for larger teams.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

F
Fernando

Electrical/Electronic Manufacturing, 1-10 employees

4.0

Userfriendly database management tool

Pros

In my view, Airtable combines the simplicity of a spreadsheet with the depth of a database. Its customizable features empower users to create databases tailored precisely to their needs, making it an excellent choice for tasks like project management, content planning, and data tracking.

Cons

While Airtable excels in many areas, users with exceptionally complex database requirements may find it somewhat lacking compared to traditional database systems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 1-10 employees

5.0

Simple and customizable. A developerfriendly Google Sheets.

Pros

Airtable offers a user experience and simplicity comparable to leading spreadsheet applications like Sheets and Excel. However, it distinguishes itself with a plethora of customization options and developerfriendly features, setting it apart from the competition and making it a preferred choice.

Cons

One minor drawback is the absence of a default value setting for Single Select fields. While workarounds exist, a straightforward fix for this feature is eagerly anticipated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M
Mitali

Information Technology and Services, 11-50 employees

5.0

Magical Data Management Tool

Pros

Airtable is nothing short of a magical data management tool that precisely caters to our requirements, whether its project management, content planning, or customer relationship management. Its ease of use, advanced filtering, and mobile accessibility significantly boost our work productivity and data management capabilities.

Cons

While the software does encounter minor ongoing issues, they are promptly resolved without significant trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M
Mitchell

Retail, 1-10 employees

5.0

Great Product. Amazing value.

Pros

Airtable has been a gamechanger for our business, transforming us into a techsavvy entity. Its remarkable functionality empowers noncoders, allowing them to achieve impressive results at an affordable price.

Cons

For those without coding experience, there may be a slight learning curve, but once mastered, it becomes an indispensable tool. Abundant tutorials available on platforms like YouTube assist in the learning process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

G
Giles

Marketing and Advertising, 500+ employees

5.0

The best project management tool for the price

Pros

Airtable breathes fresh air into project management tools, particularly with its Kanban board feature. Visualizing workflows and sharing them seamlessly with colleagues and managers enhances productivity and collaboration.

Cons

It would be beneficial to have a Chrome extension for quick task additions when time is limited. Additionally, Outlook or Gmail plugins for direct task integration could further elevate the user experience. While minor improvements could be made, overall, the product stands as a great tool with an excellent price point.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Alexandra

NonProfit Organization Management, 500+ employees

5.0

Incredibly flexible project management, content management, and more

Pros

Airtables unmatched flexibility allows users to create custom fields, define various views, and filter/sort data effortlessly. This adaptability makes it an ideal choice for managing diverse tasks, from project management to intricate content management.

Cons

Its challenging to pinpoint any significant dislikes about Airtable. If any, it might be the existence of unused features that could occasionally be confusing, though this is a minor concern.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Spreadsheets on Steroids

Pros

Airtable provides the simplicity of spreadsheets blended with the capabilities of a relational database, making it adaptable for various purposes, from managing projects to planning content. Its customizable fields and views allow for personalized experiences. Furthermore, it offers robust integration options to seamlessly fit into existing workflows.

Cons

The platform can be relatively costly, especially for businesses in need of advanced features like automations and additional views, which are part of premium plans. While it offers extensive customization, this can sometimes introduce complexity, potentially making it less intuitive for newcomers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

V
Vishal

Information Technology and Services, 500+ employees

5.0

Great Tool For Data Management and Team Collaboration

Pros

Airtable software proves to be an excellent asset for my company in terms of database management and team collaboration. Its userfriendly interface offers unique and advanced features to enhance data management and team interaction capabilities. Notably, theAdvanced Filtering and Sorting feature stands out for its ability to quickly locate data.

Cons

While we havent encountered any issues or errors with the software, its worth noting that the software may be relatively expensive for larger teams. However, the free plan serves as an excellent solution for smaller teams seeking robust data management capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Anonymous

Anonymous, 500+ employees

4.0

Good But Needs Improvement

Pros

I appreciated the ease with which we could utilize the CRM systems using this tool.

Cons

The user interface doesnt quite offer the comfort Id prefer and I hope this isnt the case for other users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

E
Ezchiel

Verified reviewer, 1-10 employees

5.0

Avis airtable

Pros

This software is truly remarkable It serves as a versatile and potent tool enhancing collaboration with my team.

Cons

The free version is rather limited and the functionality can be intricate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8