Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RA

rafael alonso

Design, 1-10 employees

Less than 6 months

4.0
March 2021

Team task tracking that delivers

Pros

Handling the team and keeping urgent tasks organized works really well. Being able to mark items as done is very useful and the email communication helps a lot. I also like sharing files through Google Drive and using it as a backup option.

Cons

One downside is that for shared tasks, intermediate dates do not appear on the calendar which makes it harder to understand the progress of that task. Task reminders also tend to arrive only when they are already close to the deadline.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

AE

Alexandra Estefania

Automotive, 101-500 employees

More than a year

4.0
March 2021

Organized projects

Pros

One of the biggest advantages of this platform is how well it handles different kinds of links and task comments. It also makes it simple to monitor deadlines across ongoing work, thanks to its strong project and program management. Everything stays well organized based on our planning needs and the goals our company is trying to achieve.

Cons

The biggest downside is definitely the reminders since they come up far too often and can make the platform irritating to use. At the same time turning them off leaves our team disconnected from pending tasks so I really wish the reminder frequency could be adjusted instead.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A

Anonymous

Insurance, 500+ employees

Less than 6 months

4.0
March 2021

Practical for small teams

Pros

While working on a small project I used it and it felt very easy and simple to work with. From a regular user's perspective, it did the job well and was comfortable to use. That said our project lead mentioned that it was missing some of the features a project manager would need.

Cons

On the user side I really didn't run into any issues and everything seemed fine. The only concern came more from the project management side, where it may not cover every requirement or provide all the needed features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

KM

Kim Murray

Writing and Editing, 1-10 employees

Less than a year

5.0
March 2021

Easy project planning

Pros

It is user friendly enough that I could set up projects and organize my calendar right away.

Cons

I haven't run into any downsides yet. I've been really happy with the different ways it lets me schedule, review and coordinate my tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

NP

Nikhil Priyadarshi

Information Technology and Services, 101-500 employees

Less than a year

5.0
March 2021

Powerful projects

Pros

Projects, task management features and timelines/boards have all been really good and work well for what I need.

Cons

Pretty much everything has been good overall. I haven't used another similar tool so I can't really make any comparisons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FP

Fabio Pinheiro

Chemicals, 500+ employees

Less than a year

5.0
March 2021

Powerful project control

Pros

Keeping projects and team members organized is much more manageable with this tool. It lets you assign tasks to each person and set clear deadlines for everything that needs to be done.

Cons

When the project is very simple, this platform may not be the best fit. It can feel too extensive for short-term or less complex work.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

JE

Jack Estes

Computer & Network Security, 11-50 employees

More than a year

4.0
March 2021

Simple admin

Pros

The interface is user friendly and even better than that is how simple the administration side is especially when it comes to provisioning users and assigning roles.

Cons

Up until recently it didn't work with our videoconferencing software and we also weren't able to upload or convert existing project plans like those from MS Project.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JF

Jason Frostholm

Design, 1-10 employees

Less than a year

4.0
March 2021

Easy teamwork

Pros

It is very user friendly both in terms of UX/UI and the initial setup. It made it simple to assign tasks to my team and work together with vendors on projects which ended up saving me a lot of valuable time.

Cons

At the same time it comes with a lot of features that I never ended up using or really figuring out how to fit into my workflow. If there had been a user training program with practical tips on how to get the most out of the platform, I definitely would have explored the product more deeply.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

JG

Jason Grabinger

Marketing and Advertising, 1-10 employees

Free Trial

4.0
March 2021

Better team alignment

Pros

Running a fast growing small business started to feel chaotic for our small team and we were getting overwhelmed and disorganized. A lot of the time, it seemed like we were working against each other instead of staying aligned. After looking around for a good solution, this has been a really positive fit for us.

Cons

We're still early in the process and currently using the free trial. That said the only real criticism I have is the overall look of the interface. It feels a little too plain for my taste though that's clearly just a personal preference.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JO

Julianna Oates

Consumer Services, 1-10 employees

More than a year

5.0
March 2021

Remote teamwork made clear

Pros

Asana does a really good job of bringing remote teams together and keeping everyone aligned on deadlines, tasks and ownership. Being able to see what each person is working on, how fast things are moving and when everything is due is something I really appreciate.

Cons

At first glance the interface can feel a bit visually overwhelming for new users. Once they spend some time in it though, it becomes simple to set up and navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

ES

Eder Silva

Telecommunications, 11-50 employees

More than a year

5.0
March 2021

Versatile project tracking

Pros

Right from the start the interface seems clean and user friendly without losing any of the functionality. It works just as well for simple task management as it does for handling full project tracking which makes it really flexible.

Cons

One downside is that the Pro plan feels a little expensive especially for anyone who has to deal with converting US dollars into Brazilian reais.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

KM

Kyle Moninger

Education Management, 101-500 employees

Less than a year

4.0
March 2021

Reliable team collaboration hub

Pros

Keeping a team aligned and on schedule is a lot easier with Asana. It really delivers when it comes to collaboration, with real-time updates and a clear view of both the overall project timeline and the day to day tasks that need attention.

Cons

At times entering all the specific tasks we needed to complete felt a bit difficult. There were moments when it seemed faster to just do the work directly instead of spending time adding everything into the system.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

8

Functionality

8

MV

Maulik vavaliya

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2021

Reliable tracking

Pros

One thing that really works well in Asana is its calendar and task monitoring setup. It also offers several layout options which makes it easier to adapt the platform to different types of projects and programs.

Cons

A couple of areas could still be better in it especially the information tracking section and the way calendar tasks are printed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DL

Dana Loughrey

Recreational Facilities and Services, 101-500 employees

More than a year

5.0
March 2021

Easy task tracking win

Pros

It offers several views and has a very user friendly setup. Creating tasks and subtasks is also easy and it helps keep the bigger picture visible. Being able to add due dates and assign work to specific team members is also really useful.

Cons

The only issue our team runs into with it is that we sometimes create too many projects or boards and then everything starts to feel a bit overwhelming to sort through.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

LY

Lily Yoon

Computer Software, 101-500 employees

Less than a year

5.0
March 2021

Clear project visibility

Pros

The interface is simple and it gives excellent visibility across projects. The task timeline is really helpful and assigning work and communicating between departments is very convenient.

Cons

The part I like least is how many small features are scattered throughout the platform. There's just a lot to learn and at times it feels quicker to put tasks on my calendar and move on.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Government Administration, 500+ employees

Less than a year

4.0
March 2021

Helpful task tracking daily

Pros

Keeping up with day to day work is really easy with this tool and it makes a big difference when it comes to tracking tasks. There's something genuinely satisfying about checking assignments off right after they're completed. It's also useful for managers because they can review everyone's tasks and see how things are progressing by the end of the day. Even the free version comes with the core project management features you actually need.

Cons

For a smaller team it didn't initially feel like the best fit since the price was a bit higher than some competing tools. Still, once our business grew, we were glad we had stuck with it. Adapting just required changing a few small habits along the way.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

7

DB

Drew Brucker

Computer Software, 51-100 employees

More than a year

5.0
March 2021

Reliable task management

Pros

Across several years of using it in marketing roles and rolling it out across my teams, it's consistently been a tool I enjoy working with. The interface has a clean look, it's easy to use and it does a really good job with task management and keeping work organized efficiently.

Cons

I'd welcome a few more distinctive and advanced features but aside from that, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
March 2021

Powerful features for any team

Pros

Asana packs in an impressive number of features and it works just as well for a small team of 10 as it does for a much larger team of 1,000. There are plenty of ways to view and manage projects and it makes working together a whole lot easier.

Cons

Getting started does take quite a bit of time. Some features feel easy to use Right away but others take a while to fully understand and figure out. Even now I do not think we are using everything it offers simply because there is so much included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DC

Daniele Cuzzilla

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2021

Weekly planning done right

Pros

Being able to organize my entire week's workload, along with everything my collaborators need to handle, is something I really appreciate about Asana.

Cons

It does take a bit of getting used to at the beginning and you need to explore all the features carefully before you can really manage workflows in the best way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

I

iqbal

Hospitality, 11-50 employees

Less than 6 months

3.0
March 2021

Better suited for large teams

Pros

This is a really good product for large companies but not as much for mid-sized businesses like ours. Our requirements are pretty limited so we do not need that much from it.

Cons

A lot of the features are not very relevant to our needs and support can take a while when we raise an issue and wait for it to be resolved.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

4