Deidre H.
Museums and Institutions, 1-10 employees
Less than a year
“Rigid workflows”
Pros
The task management features are especially helpful because I can assign work to a teammate and get notified when the task is finished.
Cons
One thing that bothers me is having to leave the platform to open a document or spreadsheet. My team also struggled at times to make sure everyone was working from the latest version of a file. That is not entirely on the product but it was still difficult getting everyone to stick to the workflows. Also, once a workflow is created, it cannot be changed.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
stefan d.
Health, Wellness and Fitness, 500+ employees
More than a year
“task tracking powerhouse”
Pros
Something that really stood out to me with Asana was how capable and flexible it is for tracking work. It helps a lot with organizing projects, assigning tasks, setting due dates and keeping up with progress as things move along in real time. The interface looks clean and polished and the different views like timelines, boards and lists make it convenient to manage work in whatever format fits your style best. Team collaboration also works really well especially when multiple people are involved.
Cons
There are a lot of features packed into the platform so it takes a little time to understand how everything fits together. On top of that some of the more advanced tools are locked behind paid plans which might not feel like the best value for smaller teams or individual users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronika T.
Commercial Real Estate, 1-10 employees
More than a year
“clear task flow for small teams”
Pros
Running my beauty coworking space has been really practical. It's especially helpful with part-time staff because I can assign tasks, follow progress and keep everything organized without needing constant back-and-forth. That cuts down a lot of the daily chaos. The part I appreciate most is how clear everything is: everyone knows what needs to be done and by when. It keeps the business structured even when the team isn't always on-site. Overall it's a simple and effective tool for managing small teams and flexible schedules.
Cons
There is a bit of a learning curve and getting part-time staff started takes some extra explanation at first. Because my team works part-time, I ended up creating written instructions so they could better understand how to use the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aidan O.
Events Services, 1-10 employees
More than a year
“great free plan for tasks”
Pros
Right out of the gate the free plan covers more than enough for what I need and includes all the basic but important features. It's very easy, simple to navigate and makes keeping up with my tasks and projects really simple.
Cons
The pricing feels a bit high if I want access to the extra features that would be nice to have although the free version already handles everything I personally need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Facilities Services, 101-500 employees
Less than a year
“Quick reporting and task assignment”
Pros
Asana gives really good value for the money. Assigning tasks to different team members is simple, the integrations are simple to set up and reporting and tracking are much faster and easier to handle.
Cons
Customer support could be better since you have to send an email and then wait for an agent to be assigned. Once someone picks it up though, the issue gets resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leanna M.
Music, 11-50 employees
More than a year
“team organization done right”
Pros
It does an excellent job of keeping our entire team organized. Creating one-time tasks or setting up recurring ones is very simple and it cuts down a lot on back-and-forth communication. It delivers a lot of value for the price and has been well worth it for us.
Cons
Honestly my only wish is that I had a reason to use it at home too and not just for work. Aside from that, I really don't have any complaints about Asana and would absolutely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
Less than a year
“Convenient team coordination”
Pros
Keeping everyone updated on project progress is simple which makes it much easier to communicate with teammates. It also helps surface task blockers quickly so they can be addressed and resolved faster.
Cons
The basic plan feels a bit limited and I think it should either include more features or the premium tiers should be priced lower. There are a few tools locked behind higher-level plans that really seem like they should be available in the lower tiers as well.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
soonhong q.
Security and Investigations, 101-500 employees
More than a year
“Aids team Collaboration”
Pros
The timeline view is especially helpful for keeping everyone organized and improving accountability.
Cons
Costs can add up as the team grows and some of the more advanced features are locked behind higher-tier plans. Reporting and customization also feel a bit limited when compared with more technical project management tools.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Eric T.
Information Technology and Services, 1-10 employees
More than a year
“quick setup and useful integrations”
Pros
It's simple to set up an organization and get teams up to speed without much training. The growing number of integrations also helps keep Asana useful and relevant across different workflows.
Cons
The licensing model is a real downside. To access some of the stronger features, the whole organization has to upgrade to a higher tier. There are tools that are clearly valuable for project managers but unnecessary for people only handling tasks so a role-based subscription option would make much more sense.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jodee G.
Marketing and Advertising, 1-10 employees
More than a year
“affordable value”
Pros
The interface is simple so it doesn't take much time to understand how everything works and bringing new team members on board is quick with very little training needed. It's also budget-friendly for small businesses which makes it a really practical option without giving up useful functionality.
Cons
The move to the newer platform was a little challenging especially when it came to making sure everything carried over properly. It was manageable overall but the transition did need some extra attention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Design, 1-10 employees
Less than a year
“fantastic team collaboration tools”
Pros
Working with teams across different kinds of projects has been really convenient. The platform is simple to use and assigning tasks with clear descriptions takes very little effort. The free version was also an excellent option for smaller teams.
Cons
Even though Asana works really well for teams, I still wish there were a version designed for personal use that included a timeline view and Gantt chart since those features would be very helpful for managing personal projects too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ken m.
Renewables & Environment, 101-500 employees
More than a year
“Powerful task tracking features”
Pros
Asana has been enjoyable and it gives me a reliable way to keep track of tasks and monitor my employees remotely. That saves me a lot of time and lets me concentrate more on reaching our company goals. It also comes with plenty of features that are really helpful for managing tasks.
Cons
Getting started can be a bit challenging because the learning curve is not very beginner-friendly but aside from that, the rest of Asana has been very good.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Samer A.
Computer Software, 1-10 employees
More than a year
“organized work with flexible tasks”
Pros
The software felt very user-friendly and I really appreciate how many fields each task can include since it lets me add all the details I need in one place. It also offers plenty of integrations and connects well with other apps. That's a big reason I enjoy using it so much.. it keeps my work organized.
Cons
Overall I've had a very positive experience with it. The only thing I'd really like to see is integration with Siri, Google Assistant and Gemini in the near future so organizing everything by voice could be even more efficient.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Stephanie P.
Consumer Goods, 101-500 employees
Less than a year
“templates for workflows”
Pros
Setting up templates for specific workflows or briefs is simple which makes Asana really useful for the way we work. We mainly rely on it to manage long-term projects and task-heavy processes like onboarding and offboarding.
Cons
Like with most project management tools, the downside is that it's possible to spend too much time tracking and documenting tasks instead of focusing on the actual work that drives results.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Prem A.
Marketing and Advertising, 1-10 employees
More than a year
“Simple teamwork visibility”
Pros
Asana feels clean and simple to use. Assigning tasks and keeping track of ownership is simple and it gives strong visibility across different teams. I also appreciate how customizable it is which makes it flexible for different workflows.
Cons
One thing to watch out for is that it can start to feel cluttered if there isn't a strict process in place. Some of the more advanced reporting features are only available on higher-tier plans and the default notification settings can be a bit overwhelming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Olivia M.
Apparel & Fashion, 1-10 employees
More than a year
“tasks organized well”
Pros
One thing that really stands out to me is how well it organizes tasks, from the clear task lists to the boards and timeline. That setup works perfectly and makes everything feel well structured.
Cons
The part I enjoy the least about Asana is that it can be a bit hard to figure out when you're just starting out and the amount of notifications I receive can feel overwhelming too.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Connor M.
Information Technology and Services, 11-50 employees
Less than 6 months
“simplest setup experience for task management”
Pros
Getting Asana up and running was one of the simplest experiences I've had with project and task management software. It really helps teams collaborate on projects and keeps group work organized.
Cons
At the beginning, it did take a little time to learn but once everything clicks, it becomes very simple to use. It also comes packed with a lot of really useful tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Felishya
Online Media, 1-10 employees
More than a year
“Free plan works”
Pros
Running my podcast projects through Asana has been really useful. Sharing information with a colleague is incredibly simple which is something I absolutely need. The task tracking keeps me on a timeline that fits around my existing daily routine and since I juggle multiple overlapping projects, being able to keep them separated helps me get every detail finished on time. I also appreciate being able to leave weekends off since I only use it for work. I haven't had to contact customer support though I imagine they're fairly accessible if I ever need them. The free personal plan works well for me and I haven't felt any need to upgrade. That said larger teams could probably get a lot out of the Starter plan at $10.99 or the Advanced plan at $24.99 per month.
Cons
One issue I do run into is that I'm visually impaired and parts of the layout feel too small. When I adjust the sizing, the page doesn't always flow very well and the information can become harder to follow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jerry
Education Management, 101-500 employees
More than a year
“Subtasks complicate things quickly”
Pros
One thing Asana does well is provide a solid system of checks and balances for following projects from beginning to end. Setting deadlines is simple and there are plenty of fields for adding details, posting updates, holding conversations and keeping everything in one place.
Cons
At the same time tasks, subtasks and even deeper layers of subtasks can make a project feel overly complicated very quickly. Once that happens, it is not hard to lose your place especially when you are working across several similar projects with different assignments. Asana can definitely keep things organized but it also expects you to already be organized if you want to use it effectively.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Tereza E.
Retail, 101-500 employees
More than a year
“useful for task tracking and slack integration”
Pros
Across the company, it has been a really useful way to keep track of tasks, monitor progress and lay out project timelines clearly. The Slack integration is also a nice addition and makes collaboration even more convenient.
Cons
It isn't very simple at the beginning so there's definitely a learning curve. Since it comes with a lot of features, navigating everything can feel a bit overwhelming at first and takes some time to get used to.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9