Emily Wyld
Hospitality, 51-100 employees
Less than a year
“decent tool”
Pros
Across our teams it has made a real difference in organization, collaboration and overall project visibility. The platform is user friendly so creating tasks, assigning owners, setting deadlines and following progress in real time all happen without much effort.
Cons
Well the area that was lacking for us was the integration options with some of the other business apps we use. That said it seems to have evolved since we first signed up, with improvements that have also strengthened communication and accountability across the organization by giving everyone clear visibility into priorities and project status.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Andrew Baker
Education Management, 101-500 employees
Less than a year
“Clean interface, quick setup”
Pros
Getting a project off the ground is faster with the built-in templates and the interface is well organized, neat and clean.
Cons
The more advanced workflow automation can feel limiting because it does not offer as much flexibility as expected and navigation becomes a bit difficult once the number of projects grows.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
jawad moustadif
Higher Education, 51-100 employees
More than a year
“Productive planning and teamwork”
Pros
Since we started using it as our central place for daily planning, resource management and task assignment, our productivity has noticeably improved. It gives us reliable work management tools that help organize our operations and keep every task more organized. Team collaboration has also been much better because the digital workspace makes it simple to communicate, share information and stay aligned while work is going on. On top of that it lets us track and monitor tasks through every stage which helps us make sure we're sticking to our plans and keeping work on course.
Cons
Using it was easy right from the beginning. The interface is user friendly so our team was able to get comfortable with it quickly without needing much training at all.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Andreja Babic
Computer Software, 101-500 employees
More than a year
“Top-notch task coordination”
Pros
As far as team coordination goes the user experience seems like a real benchmark. Handling task dependencies is incredibly fluid and the collaboration tools comments, likes and clearly assigned responsibilities help keep everyone aligned instead of all over the place. It's the perfect solution for knowing exactly who is responsible for what and when it needs to be done.
Cons
Once I need to personalize dashboards or work with more advanced mathematical formulas, the limitations show up pretty quickly. On top of that the free version has become more restrictive over time and upgrading to a paid plan can be a serious budget challenge for smaller organizations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Michelle Healey
Health, Wellness and Fitness, 1-10 employees
Free Trial
“AI support sped things up”
Pros
One thing that really worked well was how naturally the AI support fit alongside real staff and being able to move items back and forth made the workflow feel much more connected. It helped speed up a lot of our processes.
Cons
At the same time getting the AI trained on basic tasks was tougher than expected. It was also difficult to stop it from replying to certain items and I noticed it couldn't handle as much as I originally assumed it would.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Amber Woods
Marketing and Advertising, 500+ employees
Less than a year
“Project tracking done right”
Pros
Keeping tabs on several projects at the same time was very manageable. I could also clearly see the remaining tasks assigned to each team member which helped a lot.
Cons
One thing that bothered me was that some features felt more limited than in other project management platforms. It also didn't offer as much customization as I wanted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Ramesh Vayavuru
Information Technology and Services, 101-500 employees
More than a year
“it keeps projects moving”
Pros
Even when I am running sprints with my development team, the tool stays useful well beyond just filling up a task list. At first I assumed that once I finished adding tasks there wouldn't be much reason to keep using it but that turned out not to be the case. Setting due dates in it is also very easy and the integration with Google Calendar works really well.
Cons
That said there are times when the dashboard feels overwhelming because of how many projects are shown at once and all the extra buttons can make it feel a bit cluttered or even frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jonathan Perry
Education Management, 101-500 employees
Less than a year
“Clean interface, helpful timelines”
Pros
One thing I really enjoy is the interface. It is very user friendly and simple to use and the project visualization along with the timeline feature is especially useful when I am planning out work.
Cons
Notifications can get a little overwhelming once the number of active projects starts to grow and the resource management tools don't feel as powerful as they should be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Marketing and Advertising, 11-50 employees
More than a year
“helps keep things organized”
Pros
Keeping work organized in Asana is much more manageable and it does a really good job of helping track progress while keeping everyone on the same page. The flexibility is one of its biggest strengths. It is particularly useful for making ownership, deadlines, priorities and next steps much clearer.
Cons
At the beginning it can be a bit overwhelming since there are so many different ways to set up projects and tasks. Without a shared and consistent approach across the team, things can start to feel cluttered and become harder to navigate as time goes on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Computer Software, 101-500 employees
Less than a year
“user friendly tool”
Pros
It really stands out for keeping projects organized, assigning work clearly and making it simple to follow progress across a team. The layout is clean and user friendly so it's easy to tell what's currently being worked on, what's coming up next and who owns each task. I also like having multiple ways to view projects, such as lists, boards, timelines and calendars since it gives teams the flexibility to manage work in the style that fits them best.
Cons
One drawback I ran into is that each task can only be assigned to one person. That does help with accountability and makes ownership very clear but it can be limiting when several team members need to contribute to the same task or deliverable. In those cases, teams usually have to depend on subtasks or set up extra project structure to handle shared responsibility.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ellie Smith
Information Technology and Services, 500+ employees
More than a year
“Organized boards for busy projects”
Pros
Juggling a lot of freelance work at the same time is much more manageable with Asana. I can view everything on project boards and also see all my tasks together in one place which really helps me stay organized.
Cons
My biggest frustration is how many features are locked behind the paid plan. It's also annoying that some fields appear in the free version but cannot actually be used which just makes the interface feel cluttered.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Justine J
Marketing and Advertising, 500+ employees
More than a year
“Customizable team project hub”
Pros
Works really well for organizing projects and keeping large teams aligned and I appreciate how much you can tailor it to fit your team's specific workflow and needs.
Cons
To me it feels a little too sensitive at times and I really wish it asked for confirmation before marking things complete or deleting items. If that were fixed, it would be a 10/10 experience.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Mohammad Alomari
Design, 1-10 employees
Less than 6 months
“useful tool”
Pros
If used thoughtfully this platform is genuinely useful and doesn't take much effort to manage. It also helps clients build and improve their skills over time.
Cons
It can seem more complex than necessary for simple daily tasks. The mobile app is also less user friendly than the desktop version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Tyra Overby
Computer Software, 101-500 employees
Less than a year
“perfect task tracking powerhouse”
Pros
Right away its interface clicked with me. It looks modern, is user friendly for the way my brain works and comes with a lot of useful features. I enjoy digging into it, trying out different ways to organize tasks and figuring out setups that fit my workflow. It does a really good job of helping me stay on top of both my own work and my team's responsibilities.
Cons
At the same time like a lot of similar tools I have used, it can look like it does almost too much. They've built it to be flexible enough for all kinds of workflows but that flexibility can end up making the product confusing for customers who are trying to understand the best way it's supposed to be used. I really wish they offered more developed best-practice guidance for users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Olesya Kenty
Information Technology and Services, 1-10 employees
Less than a year
“Great for team coordination”
Pros
Asana is the tool I keep coming back to for managing projects and tasks and honestly it's one of the best options for team organization and collaboration. Being able to monitor progress in real time is probably the biggest advantage for me. On top of that it's very simple to use and doesn't take much effort to get around.
Cons
If someone is just getting started with this tool, the wide range of features and customization choices can feel a bit overwhelming at the beginning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Gabby Wallace
E-Learning, 1-10 employees
Less than a year
“works well for us!”
Pros
Managing projects in Asana is really efficient because it keeps tasks, deadlines and team ownership well organized in one place. I also like having different ways to view work, like list, board, calendar and timeline, depending on what I need. Collaboration is strong, task tracking is reliable and the automation features plus integrations with other platforms make day to day work much easier. It also works well whether you're using it on your own or across a bigger team or company.
Cons
Getting started can take a bit of time since there are so many features to learn. Notifications can also become a lot if you do not fine-tune them properly. On top of that some of the more advanced reporting and automation options are locked behind higher-priced plans and the interface may feel a little crowded at first for new users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Nicola Richardson
Human Resources, 1-10 employees
More than a year
“Favorite task tracker”
Pros
Keeping up with my VA clients work is really easy. It's an excellent way to track tasks, message each other and jump back in at a time that works for both of us. The daily reminders help a lot and I never lose track of what needs to be done.
Cons
I'd really want the AI side of it improved. I'd love to see it offer smarter suggestions to help make workflows more efficient. Aside from that, it's easily my favorite tool to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Damian Watkins
Non-Profit Organization Management, 101-500 employees
More than a year
“good for task collaboration”
Pros
Setting up tasks in it is easy and it makes project collaboration really effective. You can assign work to teammates, add deadlines and keep everything moving forward. It also works well for internal teams and can be shared with outside vendors which is a big plus.
Cons
The only downside I have run into is getting duplicate update emails. For example, I might get a notification about a task update and then receive that same update again when someone assigns that specific task to me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Pam Boney
Human Resources, 11-50 employees
More than a year
“We stay organized using agile”
Pros
Works seamlessly and we have never had to write anyone or get support of any kind. Great UX that enables agile kanban. Affordable and flexible pricing. Hope it stays that way.
Cons
Nothing I can think of.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla Zaas
Non-Profit Organization Management, 51-100 employees
Less than a year
“Fun and user friendly”
Pros
Getting started with this tool was surprisingly enjoyable because the platform is very user friendly and even fun to learn. The training modules are highly interactive which makes the transition into using it every day feel very natural.
Cons
There really isn't anything I dislike much. If I had to point to something, it's only that I don't use some features as often as others, like the timeline view.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8