Total 2018 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars31%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Andy M.
Health, Wellness and Fitness, 500+ employees
More than a year
“Top work-management platform
Pros
I genuinely believe Asana stands out as the top work-management platform available today because its interface and feature set are thoughtfully built to help teams organize, track and manage their tasks effectively.
Cons
My only real critique would be the lack of clear, user-friendly tutorials and detailed explanations for how to use the platform's various features because better guided documentation would make adoption and advanced workflows much easier for me and my colleagues.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Laura K.
Restaurants, 11-50 employees
More than a year
“Breadth of features useful
Pros
I've found the breadth of features extremely useful, in our case we've been able to substitute this tool for far more complex and expensive systems when handling case management and it consistently supports my team's everyday workflows while letting us generate reports on very large volumes of data.
Cons
We've noticed that some fields impose limits and as we keep adding more information certain projects tend to slow down which can be frustrating although our company does have an assigned representative, their responses are occasionally delayed when we raise questions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Michelle W.
Non-Profit Organization Management, 11-50 employees
Less than a year
“Simple reliable project management
Pros
I find Asana very simple and reliable and it consistently helps keep my team focused and on schedule by offering organized project management along with a clean, easy-to-navigate interface.
Cons
I'd appreciate greater flexibility for long-term planning because although the calendar view clearly shows upcoming dates, it doesn't give me the tools to set up more sophisticated annual recurring tasks the way I need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nancy G.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Keeps me organized and focused
Pros
For my workflow, it keeps me well-organized and focused by providing simple tools alongside transparent progress indicators for each project which has really changed how I work.
Cons
When I'm away from my desk, the mobile app falls short of the desktop version's feature set and I find that this gap becomes a real hindrance when I'm trying to juggle complicated projects while out and about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Abhishek R.
Insurance, 500+ employees
More than a year
“Presents overall project picture
Pros
What I really appreciate about Asana is how it presents the overall picture, I can step back and quickly gauge how projects are progressing without having to wade through spreadsheets.
Cons
I've found setting up recurring tasks to be surprisingly fiddly and not at all simple and frustratingly there isn't a built-in way to cap the duration or set an end date for those repeats.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Oluwabukola A.
Hospitality, 11-50 employees
More than a year
“User-friendly for task organization
Pros
For me Asana's interface feels very user-friendly and I find it excellent for keeping tasks organized and overseeing project workflows.
Cons
I wish Asana included a native time-tracking feature because its limited offline capabilities and lack of an integrated tracker make it less suitable for bigger teams.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Ashtin D.
Marketing and Advertising, 101-500 employees
More than a year
“Keeps me organized and responsible
Pros
While using Asana, I find that it helps me stay organized and keeps me responsible for finishing tasks on schedule and it clearly shows what I ought to focus on throughout each workday.
Cons
I honestly haven't run into anything about the product that bothers me, in my experience it works well and has been a genuinely useful tool for managing my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
St�fan B.
Internet, 11-50 employees
More than a year
“Excellent for task structuring
Pros
From my experience, Asana is excellent for kicking off and structuring tasks across teams since I can organize work, assign responsibilities and keep communication flowing with both internal teammates and external collaborators without much fuss.
Cons
I often get overwhelmed because discussion threads balloon into massive, hard-to-follow chains where I lose the narrative of what's been said and on top of that I find the notification controls lacking so important updates sometimes slip through unnoticed.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
TOMASZ D.
Building Materials, 11-50 employees
Less than 6 months
“Free for small teams, clean interface, no real flaws
Pros
I'm able to use it free for small teams of up to ten people and I find it very easy to use with a clean interface, a powerful search feature and many integrations like Slack.
Cons
Honestly there isn't much I dislike about it because I find it hard to identify any real flaws or missing features, overall I think it's a truly excellent app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariana V.
Marketing and Advertising, 1-10 employees
Less than 6 months
“User-friendly with many views
Pros
The design is extremely user-friendly and I find the different views, like the calendar and list layouts, really handy for organizing work, it also includes reporting features and even though I haven't personally tried them, I'm aware there are numerous integrations available, plus it offers a free plan.
Cons
For larger teams the higher-tier plans can feel quite pricey and I've been frustrated that tasks can only be assigned to a single person which limits collaboration on more complex work.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Lyna B.
Marketing and Advertising, 500+ employees
More than a year
“Helps cross-functional teams coordinate
Pros
In my experience Asana has helped our cross-functional teams to clearly share and coordinate the particular tasks and workflows necessary to operate our business, its clean, simple interface has made it simple for us to align and consolidate our requirements without friction.
Cons
I wish Asana could natively exchange data with third-party apps and facilitate cross-application communication because that capability would make it far easier for me to connect the numerous tools our organization depends on.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Austin Y.
Education Management, 500+ employees
More than a year
“Simple interface and good value
Pros
What I appreciate most is how simple the interface is and since the pricing is quite reasonable I feel it's good value, I'd recommend giving it a shot.
Cons
We did run into performance slowdowns once when handling very large datasets but the support team stepped in and resolved the problem and since then we haven't experienced any further problems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Carla D.
Marketing and Advertising, 11-50 employees
More than a year
“Clear task separation and progress
Pros
We get clear separation of tasks and responsibilities, with visible milestones and progress which makes tracking simpler, for our marketing efforts, I've found it invaluable to have creative briefs, asset handoffs and budget sign-offs all presented in a single view.
Cons
When we have several active boards running at once, it starts to feel cluttered and hard to manage and the free tier omits certain views, like the Timeline, that we relied on for higher-level planning.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Laura P.
Non-Profit Organization Management, 11-50 employees
More than a year
“Great sharing and restriction features
Pros
What I appreciate most is the way the sharing and restriction features work since I find it simple to grant access to individual tasks, projects and entire portfolios and likewise simple to remove users' access when needed.
Cons
The reporting features feel far from simple to me and the default, out-of-the-box reports are awkward and hard to tweak in the ways I need, given how much the tool costs, I would much rather be investing my time in finishing actual tasks than wrestling with report creation.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Lilly D.
Hospitality, 101-500 employees
More than a year
“Obsessed with Asana
Pros
Honestly I'm obsessed with Asana, it's incredibly helpful and genuinely useful and it consistently makes managing my workload feel so much more manageable. Beyond that, the way it helps me stay organized through its numerous configurable settings, custom views and project options really simplifies keeping everything in order. Being able to tag teammates directly on projects or individual tasks so everyone stays in the loop about what's happening is something I particularly appreciate.
Cons
I can't think of a single downside, my lane uses it every day for a wide range of projects and because we have so many different initiatives running simultaneously, it fits our workflow really well and everyone relies on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kai Z.
Real Estate, 1-10 employees
Less than 6 months
“Powerful for prioritizing tasks
Pros
I've found it to be a powerful tool that's genuinely helpful for prioritizing task management and smoothing workflow and the user interface is simple and easy to navigate.
Cons
That said, it's far too expensive for most small businesses to realistically afford and I've also run into problems with certain features, collaboration being a notable example.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
7
Ju Yeal P.
Retail, 11-50 employees
Free Trial
“Simple and satisfying with updates
Pros
I've found Asana really simple to use and it helps me keep tasks organized, monitor progress and collaborate smoothly with my teammates, it also makes my daily work feel more satisfying and continually gets better through regular updates.
Cons
From my perspective, it's often unclear who can view specific projects, important notifications tend to get buried in my inbox so I miss them and I struggle with how complex it is to configure tasks that should repeat every week or every month.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jonathan D.
Education Management, 500+ employees
More than a year
“Game changer with smooth integrations
Pros
I've found Asana to be a genuine game changer in how I manage projects, offering powerful features that make collaboration much smoother and enabling smooth integrations with a variety of other tools.
Cons
There was a period when I struggled to integrate Asana with some of my other tools but the customer support team helped me troubleshoot and resolve the issues and now those integrations are working reliably.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Traci W.
Media Production, 1-10 employees
Less than 6 months
“Dashboard overview saves time
Pros
Having tried several other productivity apps before, I really appreciate Asana's dashboard overview because it lets me view every task due across my various projects in one place which saves me from constantly switching between different project views and keeps things much clearer.
Cons
I did find that there's a noticeable learning curve and it took quite some time for me to discover the workflow that fit my needs but once I finally figured it out the experience has been excellent, fortunately, they also offer free training classes which helped me get up to speed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Kimberly W.
Professional Training & Coaching, 1-10 employees
More than a year
“Go-to project management
Pros
Asana remains my go-to for managing projects and, Personally I still depend on it because it offers the full set of features required to support my business workflows and planning needs.
Cons
Over the past year or so I've started to notice increasing glitches where the app prompts multiple updates even while I'm actively using it and frustratingly the desktop and web versions no longer synchronize as reliably as they once did.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7