Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CB
Chris B.

Staffing and Recruiting, 1-10 employees

More than a year

5.0

“Timeline view keeps hiring on track”

Pros

Being able to map out onboarding schedules and hiring deadlines with Asana's Timeline and Gantt view features has been really helpful. It gives me a clear visual of everything that needs to happen and when.

Cons

Up to this point planning, tracking and managing tasks on my side has worked effectively so I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD
Robert D.

Real Estate, 11-50 employees

More than a year

5.0

“Clear task ownership visibility”

Pros

This makes it very clear who owns each task and when it's due which has really improved visibility and accountability while organizing our business processes.

Cons

Since first rolling it out in 2019, I have barely run into any problems with customization or with using both the existing features and the newer ones they've added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DS
Dilhani S.

Computer Software, 500+ employees

More than a year

5.0

“Centralized productivity boost”

Pros

It has really improved productivity across my organization by keeping all our work in one centralized place. It was easy to roll out, customize and start using without needing any help from third-party service providers.

Cons

After using it for nearly a decade, it has continued to meet all of my business process management needs and I haven't run into any errors at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR
Jerome R.

Computer Software, 11-50 employees

More than a year

5.0

“Powerful project automation boost”

Pros

Wearing both Project Manager and Software Engineer hats, I have been able to cut down a huge amount of time by automating more than 70% of the manual work involved in managing projects and tasks.

Cons

Planning, tracking and handling projects and tasks with it has been super cool on my side and I really haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HA
Hamza A.

Telecommunications, 51-100 employees

More than a year

5.0

“decent remote work hub”

Pros

It's been close to ten years since I started using it and I'd absolutely give it double thumbs up. Beyond task management, it also handles resource allocation, file sharing and remote work features which makes it much more useful than just a basic project tool.

Cons

I have no complaints because the Zapier integration lets me tap into a wide range of features without having to switch between different apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

NS
Nathan S.

Hospital & Health Care, 11-50 employees

More than a year

4.0

“Workflow automation that delivers”

Pros

Asana makes it really simple to handle recurring project portfolio and task management processes and the workflow automation is the part I like most.

Cons

Honestly it covers all of my day to day advisory PPM needs and I haven't run into any problems with it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

JR
Joseph R.

Cosmetics, 51-100 employees

More than a year

5.0

“good task planning hub”

Pros

Back in 2019, I started using it while working as an IR Assistant at my previous organization and it's been a really valuable tool since then. In my current workplace, it gives me one central dashboard where I can plan, track and manage both tasks and projects efficiently.

Cons

It does miss a few built-in features, like video conferencing but connecting it with external web conferencing apps only takes a few clicks so it hasn't been a major issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AK
Anil K.

Information Technology and Services, 11-50 employees

More than a year

5.0

“Powerful task tracking with automation”

Pros

It has been really valuable for me because it combines strong task tracking, project portfolio management and remote work tools in one place which helps automate a lot of our business processes.

Cons

After using it almost every day for nearly six years, I have barely run into any issues on my side.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AM
Angelo. M.

Food & Beverages, 1-10 employees

More than a year

5.0

“Workflow automation saves time”

Pros

Asana does a really good job of organizing project and task management with workflow automation which saves time by cutting down on repetitive manual work.

Cons

Now that it includes AI features like other modern platforms, I am completely satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AA
Abdi A.

Sports, 500+ employees

More than a year

5.0

“Task planning done right”

Pros

Planning, tracking and managing sports instructions tasks and projects with it has been a huge win for me. As a Director of Operations I am able to keep everything organized and handled automatically which makes a real difference day to day.

Cons

Honestly I am not running into any problems right now when it comes to planning, tracking or managing tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LE
Lara E.

Apparel & Fashion, 11-50 employees

More than a year

5.0

“likable team workspace”

Pros

Asana gives us one central place to manage projects, track tasks, collaborate with the team and stay connected through instant messaging and live chat which I really like.

Cons

Even after using it for more than seven years, I still haven't run into any issues when it comes to customizing it or using its features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ED
Eduardo D.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0

“Powerful task organization tools”

Pros

Among the productivity apps available today, it stands out as one of the best. It includes a wide range of tools that make it possible to organize everything from very simple tasks to more complex projects without requiring much effort. It's definitely worth paying for.

Cons

Because the app includes so many features, it may feel confusing for some users at first. I do wish there were an option to make the interface more minimal when the only goal is managing simple tasks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

HR
HAROON R.

Industrial Automation, 11-50 employees

More than a year

5.0

“Productive project tracking powerhouse”

Pros

Using it has been a really positive experience because it's easy to navigate and comes with plenty of practical features. It makes task tracking and project management much simpler, while keeping everything organized in one central place. It's also been a big help for productivity and the customer support has been reliable whenever needed. Overall I feel it delivers good value for the price.

Cons

It is packed with strong functionality but some of its more advanced features come with a learning curve during onboarding. For smaller teams or organizations, the higher-tier pricing can be hard to justify and the interface can feel a bit complex or overwhelming at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

MZA
Muhammad Zohaib A.

Construction, 500+ employees

Less than a year

4.0

“Strong task tracking with value”

Pros

It gives good value for the price and comes with plenty of useful tools for managing day to day work. It's fairly user friendly overall and when help is needed, the support team is responsive and helpful. The task tracking and organization features make a big difference in keeping projects, deadlines and responsibilities in order. Also it boosts productivity by helping teams stay focused with a clear structure for their work.

Cons

There is a bit of a learning curve for new users especially when it comes to the more advanced features. With so many options available, the interface can feel a little overwhelming at times. On top of that some of the more useful tools are locked behind the higher-tier plans.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

SS
Shiv S.

Accounting, 1-10 employees

Less than a year

5.0

“Productive teamwork with AI”

Pros

The AI powered task management really helps keep work organized while boosting productivity and team collaboration. It's excellent for planning and managing tasks, offers good value for the money and is very simple to use.

Cons

Nothing to complain about here. New features keep getting added every week which is a big plus. It continues to be strong for organization and management, delivers good value for the price and remains very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BK
Bartosz K.

Computer Software, 1-10 employees

More than a year

5.0

“Reliable planning for engineering teams”

Pros

Juggling several technical initiatives at the same time is much more manageable with it. It helps me set engineering priorities, split bigger projects into smaller, workable tasks and keep track of dependencies so nothing gets overlooked. Also it comes in handy when coordinating with product, design and other engineering teams whenever progress depends on their input.

Cons

I really have not run into any major issues with it. It has been dependable, simple to navigate and very effective at keeping tasks, deadlines and team ownership organised. The platform is flexible and clear which makes handling different projects easy without adding unnecessary complexity.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

GU
Gokturk U.

Computer Software, 1-10 employees

Less than 6 months

5.0

“Clean workflows with flexible tracking”

Pros

Keeping projects organized across multiple teams is much simpler with this tool. The layout is clean and user friendly so new people can jump in quickly without needing much guidance or training. Also it is flexible enough to match different ways of working, whether that means using boards, lists or timelines depending on the project. The integrations with tools like Slack and Google Drive are another big plus and save us a lot of time.

Cons

Costs can climb pretty fast once you need advanced features such as timeline view, custom rules or forms which can be tough for smaller teams. The reporting tools could be stronger as well since getting deeper analytics often meant exporting data or using third-party apps. The mobile version also feels somewhat limited when compared with the desktop experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

DH
David H.

Consumer Services, 101-500 employees

More than a year

5.0

“Stays on top of everything”

Pros

Well keeping my admin work and customer follow-ups organized is much easier now. I can set deadlines and instantly see what needs attention next. When multiple requests come in at the same time it helps me sort out priorities and makes sure I don't miss anything important. Also I enjoy being able to track what my colleagues are working on.

Cons

Getting started felt a bit overwhelming because there are so many features packed into the platform. Also it takes a little time to structure projects the right way. For very simple day to day tasks some of the options can feel unnecessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Construction, 500+ employees

More than a year

4.0

“Flexible teamwork with handy automations”

Pros

Getting the whole team into it doesn't take much effort. Setting up tasks, subtasks, due dates and assignees is easy and the list, board and timeline options let everyone manage work in the format they prefer. Templates and automations help avoid doing the same setup over and over and the Microsoft 365 integration works reliably.

Cons

The cost adds up pretty fast and features that are genuinely useful, like timeline, workload and reporting, are locked into the higher-priced plans. Once you're juggling a lot of projects, things can start to feel cluttered and the notifications tend to become noisy. Resource planning and budget tracking also aren't as strong as what you'd get from a more dedicated project management tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

LP
Luke P.

Information Technology and Services, 11-50 employees

Less than a year

4.0

“Simple onboarding with clear ownership”

Pros

The thing I like is that getting everyone across the business set up on it is very easy, whether they're technical team members or admin staff. Also it is really useful that a single person can be assigned as the owner so accountability is clear and someone has direct responsibility.

Cons

Its cost can add up fast and the free plan isn't especially practical. That makes it harder to do much with the platform before committing and upgrading.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7