Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AP

Andrea Paz

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2021

Handy integrations

Pros

Using it is not a hassle and connecting it with other tools is simple. The interface is user friendly, clean and pleasant to work with.

Cons

I've run into issues when trying to add each person's hours within a block. It shows the total hours for the block but not the hours broken down by person.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CG

Courtney Gold

Information Technology and Services, 500+ employees

More than a year

3.0
January 2021

Helpful task organization

Pros

When a project gets busy, this tool does a really good job of keeping everything organized, both for my own workload and for tasks assigned to other people. I rely on it to delegate work to my digital team since they receive requests from several different departments and it helps them prioritize and manage their responsibilities much better.

Cons

there is not much to complain about. For the price, it gives my company the level of organization we need to keep an event or project from becoming chaotic.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

5

MK

Matthew Kemp

Education Management, 500+ employees

Less than a year

5.0
January 2021

Clean collaboration

Pros

Working with it makes team collaboration feel almost effortless, with hardly any hassle at all. It offers a wide range of project management features and even new users can get comfortable with it pretty quickly. The interface looks modern and clean and the platform is genuinely enjoyable to use overall.

Cons

At the beginning it can feel a bit overwhelming since it takes some time to get familiar with the layout and features though the learning curve is actually fairly manageable. The amount of notifications can also get annoying At times even if they can be turned off. It would be much better if there were a clearer distinction between important alerts and the less relevant ones.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KB

Kayla Bugbee

Construction, 11-50 employees

More than a year

4.0
January 2021

Powerful task delegation

Pros

One of the best parts of this software is the way it keeps track of tasks and lets admins assign work to other users which makes delegation much more manageable.

Cons

The part that works least well is that it isn't especially user friendly and it can take some time to figure out how all of the features actually work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DH

Diana Hiatt

Financial Services, 11-50 employees

More than a year

4.0
January 2021

Collaboration that just clicks

Pros

I find it easy to use and bringing co-workers into projects is simple. Also it does a nice job of keeping projects separate while still making everything quick to access when needed.

Cons

Every now and then, an update takes a little time to get used to especially when it changes something I was already comfortable with. That said it usually doesn't take long to adjust.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Business Supplies and Equipment, 101-500 employees

Less than a year

5.0
January 2021

Fantastic task visibility

Pros

Creating and assigning new tasks to team members is really easy and it gives us excellent visibility into what each person has on their plate.

Cons

We use forms so people outside the tool can submit new tasks but the notifications for those submissions seem inconsistent. Because of that some tasks end up sitting there unassigned since we don't always realize they've come in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

Matthew Norman

Management Consulting, 1-10 employees

Less than 6 months

5.0
January 2021

packed with amazing features

Pros

The training videos are actually enjoyable to watch which makes getting started a lot better. The interface looks clean and modern and the platform has plenty of features that can grow with my needs later on. For now, I appreciate being able to hide the options I'm not using so things don't feel cluttered. It also pairs really well with Google Docs, Drive and Dropbox which fits nicely into the way I already work.

Cons

Just one small interface issue which is that the left side menu column isn't adjustable so longer project names sometimes get cut off.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

VB

Valerie Burnham

Computer Software, 1-10 employees

Less than a year

5.0
January 2021

Fun task tracking

Pros

It is user friendly and the layout makes it simple to find our way around. Plus being able to tag teammates and assign deadlines really helps keep work organized so nothing gets missed. On top of that the little unicorn that dances across the screen after finishing a task is a fun touch and honestly pretty motivating.

Cons

There are still a few features like Goals, that I haven't explored yet but that seems more like I need extra time to dig into them. Overall it has been excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Marketing and Advertising, 11-50 employees

More than a year

5.0
January 2021

perfect for teamwork

Pros

Running our business without Asana would be hard At this point since it has become a central tool for team collaboration and task management. Keeping assignments organized and making sure deadlines are actually met feels much more manageable thanks to features like time allocation and due dates, @mentions for teammates, color coded tasks based on urgency and plenty of other useful additions. After the initial setup, the platform was simple to adapt to and proved highly effective and the bright interface along with the little animations when tasks are completed genuinely adds an uplifting touch.

Cons

With a smaller team it didn't initially feel like the ideal fit because the price was a bit higher than some competing options. That said once our business grew, we were glad we had stuck with the platform.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

AR

Anand R

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2021

helps with team coordination

Pros

Keeping collaborative work organized is much better with Asana because tasks can be assigned to specific teammates along with clear deadlines. In group projects, that gives everyone a defined responsibility and a date to finish it by which really helps make sure work gets completed on time.

Cons

One frustrating part is how cluttered tasks can feel especially when you do not have the direct link to the one you need. I have tried using search to find tasks but it usually brings up long, overwhelming lists that make the right task harder to locate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KJ

Koby Johnson

E-Learning, 101-500 employees

Less than a year

5.0
January 2021

Project tracking that delivers

Pros

Getting started with this software was incredibly simple. The feature I enjoy most is being able to manage projects while also staying in touch with team members in one place. It's also really helpful that I can set deadlines clearly and assign tasks to different people on the team.

Cons

I honestly haven't run into any problems with this software and it has been working really well. I've been using it for months now and I don't see myself changing to another tool anytime soon.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

TW

Terence White

Food Production, 1-10 employees

Less than a year

5.0
January 2021

Deadline tracking that delivers

Pros

This one helps my team stay on top of deadlines and that's been really valuable.

Cons

It can be a bit overwhelming for new users at first because there are so many features to learn.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BO

brianna oliver

Internet, 101-500 employees

Less than a year

4.0
January 2021

Smart tools

Pros

The tool comes with plenty of smart tools that help keep projects organized and on track. The interface is user friendly so it's simple to locate what you need just by following a few clicks and steps. Also it offers personalized views, including color-coding options for projects which makes everything look more appealing and helps distinguish one project from another. Because of that teams can work efficiently without needing much extra effort.

Cons

There's still room for improvement when it comes to how teams view their tasks and activity updates. The approval workflow for tasks could be better and the project management features would benefit from being more powerful overall. It can also be tricky to identify tasks that haven't been completed and the constant email notifications can become frustrating after a while.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

5

Functionality

5

EB

Eliane Bowden

E-Learning, 11-50 employees

Less than a year

5.0
January 2021

feature packed project tracking

Pros

It handles big and mid sized projects really well especially when you need to break work into smaller tasks and sub deliverables. It's fairly simple to use if you're comfortable with technology and the amount of features and customization options gives you a lot of flexibility when setting things up. It does a good job of keeping all the moving pieces organized and manageable. Another plus is that the team keeps improving the app so there are frequent updates, new features and more modern functionality over time.

Cons

The downside is that it can feel pretty overwhelming when you're first learning it. There's a lot built into it and plenty of people won't put in the time to really understand how to use it properly. On our team, maybe around 65% use it effectively, while the rest barely check it at all. That creates problems when some people ignore tasks, miss deliverables or don't respond to comments. It disrupts the workflow when part of your projects are being managed in it but other work still has to be tracked somewhere else. If a team is going to adopt it, everyone really needs to commit to using it and proper training is absolutely necessary.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

BC

Ben Cart

Entertainment, 51-100 employees

More than a year

5.0
January 2021

Task breakdown that clicks

Pros

Breaking work into subtasks is really easy and it's very convenient to attach files and bring collaborators into the same space.

Cons

As with most project management tools, the way the interface is laid out can affect how well it handles larger projects.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

AD

Aaron Dolan

Motion Pictures and Film, 1-10 employees

Less than a year

5.0
January 2021

Boards keep projects moving

Pros

The boards view in Asana has been especially useful for tracking deliverables as they move from pre-production all the way to post-production. It gets a lot of use on our team and being able to move a project through each stage just by dragging it across makes the whole process feel very practical.

Cons

One limitation that stands out is that a task can't be assigned to multiple people. That would be much more useful when more than one person needs to take action on the same task.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

BB

Boiangiu Bogdan

Graphic Design, 101-500 employees

Less than a year

5.0
January 2021

Top flexible workflows

Pros

Our managers rolled out the product and it didn't take long at all for the whole team to get up and running. It's very user friendly and also flexible enough to fit different ways of working.

Cons

I honestly don't have anything to complain about. Everything went well, from the initial setup to day to day use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Matt Dunn

Writing and Editing, 1-10 employees

Less than a year

5.0
January 2021

Clean collaboration for editorial planning

Pros

Working with a team on a busy editorial calendar feels really easy with Asana. Also the interface is very user friendly, looks modern and updates are quick so everyone can see changes right away without any trouble.

Cons

The only real downside is the cost which feels a little too expensive for me to justify buying for my own company. Still, I really enjoy using it for free as part of the website's editorial team.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

SR

Simon Rivest

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2021

Excellent team-friendly

Pros

To me it has been one of the most user friendly tools we've brought into our teams. Everyone uses it and people genuinely enjoy working with it.

Cons

I'd still love to see it expand its feature set and offer more package options. It would be even better to have more ways to interact and collaborate with my team on a deeper level.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Computer & Network Security, 1-10 employees

Less than a year

5.0
January 2021

Flexible visuals

Pros

It was easy to setup up and run and the learning curve was short. The interface is visual, user friendly and simple to customize to fit different needs.

Cons

At the same price point some other tools on the market offer more resources.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10