Anonymous
Arts and Crafts, 1-10 employees
Less than a year
“feature packed team coordination”
Pros
It brings together a decent project portal with a shared team calendar, task assignments, comments on tasks, file sharing, subtasks, templates and notifications which makes staying organized much easier.
Cons
The thing that could be better is the option to sort projects alphabetically. Right now, projects are automatically ordered by how recently they were opened which can be a little limiting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nathan Veenstra
Marketing and Advertising, 1-10 employees
Less than 6 months
“Packed free features”
Pros
Even the free version of Asana comes with a lot of useful functionality already.
Cons
That said I needed more flexibility in the way certain tools could be used. It just didn't really fit how my ADHD brain works, at least not in my case. I know plenty of people genuinely like it though and that's totally fair.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Gamidu Wickramaarachchi
Computer Software, 11-50 employees
Less than a year
“Quick to learn”
Pros
It is very easy to use. The interface is friendly and clear and it does not take long to figure out how everything works.
Cons
The collaboration side could be better especially features related to task dependencies and similar teamwork tools.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Nikki Rasmussen
Restaurants, 11-50 employees
More than a year
“Workflow control i rely on”
Pros
Keeping up with multiple projects is much more manageable with Asana and it does a really good job of organizing day to day workflow. The interface is simple to navigate and the option to customize views makes it a must-have for the way I work. At this point I honestly wouldn't want to work without Asana.
Cons
One challenge is that some people can be a little slow to adapt to an online task and project management system. That really isn't an issue with the tool itself but more about user adoption. A few more engaging tutorials and webinars would probably help with that.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Tiffany Consalvo
Veterinary, 11-50 employees
More than a year
“Helpful free plan”
Pros
The free version gives us a good sense of how the platform works before committing to it. Getting started is pretty easy and it doesn't take long to build a monthly checklist for either home tasks or work projects. Email notifications are convenient and collaborating with teammates is simple and useful.
Cons
There are quite a few ways to organize teams and once people are connected, removing them can be frustrating. We ran into an issue where former employees who no longer used the software still remained listed and on the free plan it was hard to remove them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Olanike Adesope
Non-Profit Organization Management, 1-10 employees
More than a year
“excellent collaboration”
Pros
One of the things I like most is its project management tools and calendar features. It makes working with team members really convenient and it's simple to monitor progress and see any changes made to a project. With everything going on during COVID, this software has been especially valuable.
Cons
I do wish the overall layout were a little more easy to navigate.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
10
Erin Fisher Root
Financial Services, 101-500 employees
More than a year
“Top clean design”
Pros
It takes almost no time to learn. The layout is easy to navigate, everything seems user friendly within minutes and the visual design is nice too.
Cons
I don't have any real complaints. I'm happy with just about everything though having a few more color options for tagging items would be a nice addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Media Production, 51-100 employees
Less than 6 months
“Shared task visibility”
Pros
Rather than updating a company project spreadsheet once a month, this lets teams share tasks and responsibilities across departments and coworkers in real time. Everyone can follow progress, adjust tasks and update planning so there's always a current overview available.
Cons
The pricing funnel is pretty tricky. At first the free version seems like it could be enough but after spending days or even weeks setting everything up, you realize you need the paid plan. Then after some more time, another limitation shows up and when you finally need the next tier, the jump isn't minor at all as the price goes up by about 2.5 times.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
AN TRAN
Renewables & Environment, 101-500 employees
More than a year
“Smart scheduling”
Pros
It works really well with the Google platform which makes collaboration much more convenient. Setting up templates for standardized processes is easy and the task scheduling with due dates is simple and well thought out. The mobile app is also a big plus and helps keep everything accessible on the go.
Cons
One thing I'd still love to see is better collaboration with Microsoft especially an app that would let it connect directly with Microsoft Teams.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Divyesh Gutta
E-Learning, 500+ employees
Less than a year
“Powerful project tracking”
Pros
Once a team gets Asana set up and working properly, it's a really effective tool for staying on top of one another's projects and making sure tasks are managed well across the company.
Cons
Getting started with it can take a while and the learning curve feels pretty steep especially for a small business or startup. Since it comes with so many features, a simpler option like Microsoft To-Do might make more sense if you're not going to use the more advanced project management tools.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
5
Anonymous
Marketing and Advertising, 1-10 employees
Less than 6 months
“Helpful daily task reminders”
Pros
With so many project management platforms available, this one feels especially simple to work with. It gives a quick view of the most important tasks for the day and also sends email reminders for anything important that still needs to be completed.
Cons
Every now and then, it takes a little longer than expected to load all of its features and functions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Internet, 500+ employees
Less than 6 months
“Organized workflows”
Pros
It keeps everything organized and finding collateral is quick and easy.
Cons
I really didn't run into any issues as everything felt user friendly and simple to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Kenny Lemon
Non-Profit Organization Management, 500+ employees
More than a year
“Powerful collaboration across projects”
Pros
Working with multiple stakeholders across several projects has been one of the best parts of using Asana. Being able to share tasks between different projects is a real game changer and makes coordination much more effective.
Cons
Reporting still falls short and the dashboards and portfolio features feel quite limited. It would help to have an executive-level portfolio view without needing to add users to every single project because that really defeats the purpose. A lessons-learned add-on would also be valuable, along with the option to link projects within other projects for tracking issues, assumptions or risk logs as data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Anonymous
Pharmaceuticals, 51-100 employees
Less than a year
“Flexible project tracking powerhouse”
Pros
It adapts really well to the needs of different organizations and does an excellent job handling complex projects with lots of milestones and resources to manage. One feature I especially appreciate is being able to quickly move priority tasks to the top of a project, along with the detailed custom fields available for every task across a team or project.
Cons
Our development team works in Jira for ticketing and it doesn't offer a native Jira integration. I was able to set up an automation through Zapier so a new Asana task is created whenever a Jira ticket is opened but the limitation is that I still can't push updates back to the Jira ticket from it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Mary Travis
Market Research, 11-50 employees
Less than a year
“Perfect for marketing workflows”
Pros
Running a marketing team with lots of moving projects, Asana has been perfect for keeping timelines organized and project workflows on track.
Cons
It can feel a bit tricky at the beginning but once you understand how to set it up for your specific needs, it works perfectly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brandon Hatton
Accounting, 1-10 employees
Less than a year
“Fantastic choice for task automation”
Pros
After trying Monday.com, Smartsheet and this one side by side, the choice was very clear. It stood out as the best option for us. We have been using it for several years now and it has been very easy to work with from the very beginning. It was quick to pick up, the layout made more sense than the other tools I tested and overall it just felt like the obvious choice. We are on the Business plan and I would definitely recommend that tier. The automation rules are simple to set up for task assignments, status updates and many other workflows.
Cons
I don't really have anything negative to say about this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 11-50 employees
Less than a year
“Responsive task syncing”
Pros
One thing that really stands out is how simple it feels to use, along with how incredibly responsive it is. I have Asana installed on my phone and when I opened the web version on my PC while also using the mobile app, I started editing task names and descriptions and saw the updates appear instantly. There's no save button or anything like that and seeing changes sync in real time is honestly amazing.
Cons
At times it can still feel a bit complicated especially when you're new to a team. You need to understand which projects you're allowed to access or comment on before everything starts making sense.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Warehousing, 500+ employees
Less than a year
“Excellent user friendly”
Pros
It is easy to use because the interface is very user friendly. Also it lets me import data from a file and I can create my own columns so I can collect and enter exactly the information I need.
Cons
The one feature I really wish it had is the ability to copy subtasks to other tasks. That would be extremely helpful and would save some time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
Amber Gray Fenner
Accounting, 1-10 employees
Less than 6 months
“Exactly what my office needed”
Pros
Within about half an hour of trying this product, I was already sold and the more I use it, the more I like it. I already use client management software and other project management tools for the day to day side of running the business but Asana fills a completely different role. It helps me manage the working on the business side instead of just working in it things like new revenue ideas, writing projects, office planning and improvements that are still just in the early concept stage. One of the biggest benefits is how simple it is to shift deadlines without losing sight of tasks or feeling bad about moving something back. At this point I'm honestly wondering how I managed before having it. The mobile app also deserves credit because it strikes an ideal balance between useful features and a clean design.
Cons
I genuinely don't have any complaints or suggestions. For the way I'm currently using it in my office, it does exactly what I need and works the way I want it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff Summers
Computer Software, 1-10 employees
Less than 6 months
“Flexible task sorting”
Pros
One thing we really appreciated was being able to rearrange the sort order in the Today view with drag and drop. It was also useful to set up separate projects and lists which gave us a better way to organize work.
Cons
At the same time the available views felt somewhat restrictive even though the platform still allows some flexibility in how you work. The interface also made it harder than expected to see everything clearly in a single place. For example, when using a project list, it didn't feel very simple to get a full overview of all projects at once. On top of that the pricing seemed higher than comparable tools especially since it requires purchasing at least two licenses to get started.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
5