Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2020

Better team tracking

Pros

Keeping up with recurring team tasks has become much more organized with Asana. Before this, we were relying on email and Google Docs without any real system so things could easily slip through the cracks. Now every task is tracked properly and there's much clearer accountability across the team.

Cons

Getting used to it took some time. At the beginning, the user experience felt a little complicated and confusing especially while I was still learning where everything was. Part of that may have come from our sales team being introduced to far more features than we actually needed or use.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

SD

Selim Devirek

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

5.0
November 2020

Top versatile project tracking

Pros

Between the project setup, task management and kanban boards, it covers pretty much everything I need. I can organize work in task lists, start discussions, add collaborators, assign deadlines and keep everything in one place. It is like a complete package and staying on top of progress is very easy.

Cons

One thing that felt a bit limiting was the small space inside a task when adding collaborators and using the area for file sharing or discussions. I can see why it's designed that way and it may work well for others but personally I find smaller windows a little uncomfortable to use. That part was somewhat harder to work with for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer & Network Security, 1-10 employees

More than a year

5.0
November 2020

Versatile task tracking companion

Pros

For more than three years I have been using it to manage both personal and work projects, along with creating and keeping track of tasks and to-do lists. It offers a wide variety of options for setting up tasks, adding reminders and monitoring progress which makes everything very convenient.

Cons

I haven't run into any issues so far and I am using the web version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Megan Jones

Marketing and Advertising, 51-100 employees

Less than a year

5.0
November 2020

Powerful collaboration boost

Pros

Asana really takes task and project management up a notch. Working across teams, delegating responsibilities and assigning tasks feels much more organized and efficient with it.

Cons

Getting started with it can feel a bit overwhelming. I had a hard time finding my way around At first but after watching a few helpful videos and reading tips on how to use it better, it ended up being a total game changer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Financial Services, 51-100 employees

More than a year

5.0
November 2020

Highly collaborative

Pros

The pricing is low and it works really well for collaboration across the team.

Cons

Creating reports can be difficult when using it as a pseudo work tracker.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

E-Learning, 51-100 employees

Less than 6 months

5.0
November 2020

Powerful task management for teams

Pros

Asana can definitely support a team when it comes to managing tasks even if I wouldn't say everything can be done without effort.

Cons

Getting around it isn't all that simple. The layout can make certain items hard to find At times which gets frustrating when you're trying to move quickly. It also feels very busy overall.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

ADMB

Anabelle De Mota Burgos

Graphic Design, 11-50 employees

Less than 6 months

5.0
November 2020

Stays on top of every task

Pros

Having everything laid out in one place makes it really clear what needs to get done and helps keep all my work organized. If I am waiting on someone else to finish their part, I can assign the task to them and set a due date so nothing gets overlooked. It really cuts down on the whole I forgot about it problem and makes it easier to see how productive I have been.

Cons

At first all the different areas like tasks, inbox and dashboards can feel a little confusing to navigate. There's definitely a bit of a learning curve before it starts to feel natural.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

JG

Jessica Garza

Food & Beverages, 101-500 employees

Less than 6 months

5.0
November 2020

Powerful integrations for task tracking

Pros

One thing that really helps is how well it integrates with other software. It's been very useful for keeping track of important tasks and maintaining a record of the major things that need to get done.

Cons

Every now and then I run into login issues. After some updates, it can also take a bit of time to find where certain things have moved. Aside from that, it's been a big help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AH

Andrea Hamilton

Education Management, 1-10 employees

Less than 6 months

5.0
November 2020

Quick to learn

Pros

It is surprisingly simple to use. Tools like this usually come with a bit of a learning curve but this one was very easy to pick up and use.

Cons

there isn't anything I'd want to change at this point. I have been really happy with it overall and I am looking forward to seeing how it continues to improve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KB

Kristina Bhimineni

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
November 2020

all in one social media planner

Pros

Having task scheduling, note-taking and social media content planning all in one place was really useful. It also synced well with my calendar which made staying organized much more convenient.

Cons

One thing that got in the way was the mobile app not letting me copy and paste. I'd write out a full caption and then couldn't copy it from the app which takes away a big part of what I need it for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

AS

Anthony Salvagno

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
November 2020

Perfect fit for nonprofit projects

Pros

Running programs at a nonprofit, I rely most on it for task and project management and it fits that role perfectly. The platform is very user friendly, getting other people to adopt it is simple and creating task lists I can use to update my director team or coordinate with staff is quick and practical. With a bit of creativity, we even use some features for meeting notes and for sharing ideas fast instead of constantly going back and forth over email.

Cons

A few of the strongest features sit behind a paywall so while that's not a huge downside, I do wish my plan included access to the project timeline feature. Aside from that, my team has a wide range of skill levels so the more advanced tools usually end up unused which makes the platform best suited to the level we currently use it at.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

KH

Kristina Howes

Cosmetics, 1-10 employees

Less than a year

5.0
November 2020

Helpful milestones for freelancers

Pros

Working with this made freelance projects feel much more structured. I appreciated being able to prioritize assignments, leave notes for the people managing the website and follow clear steps and milestones along the way. That level of organization helped me stay on top of tasks and manage my work better. It is especially valuable when a client brings you on and actually sets things up so you can succeed instead of just dumping information on you and expecting results. A tool like this really supports that kind of workflow without making you jump through a lot of hoops just to be part of the team.

Cons

The thing that bothered me was how difficult it was to quickly locate my own assignments when they were mixed into a much larger list for the whole team. Since the platform is meant to work well for teams, I think it could be more user friendly in that area. At times the layout also felt a little cluttered.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

EB

Erica Brookhart

Education Management, 11-50 employees

Less than a year

5.0
November 2020

allows interactive scheduling

Pros

Asana has been fantastic for scheduling, checking employee availability and handling communication overall. It feels very interactive and employees can also comment on availability, collaboration and other updates which makes teamwork much better.

Cons

One thing I'd still like to see is a clearer way to separate alerts for managers and employees. It would be helpful if managers and employees could be placed into different groups.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

9

DW

Derek Wohland

Hospital & Health Care, 500+ employees

Less than a year

4.0
November 2020

Powerful task structure

Pros

Being able to set up projects, sub-projects, tasks and sub-tasks makes organizing work really effective. The team communication features are also essential and the email alerts whenever someone updates a sub-task are especially useful.

Cons

The biggest challenge is getting everyone on the team to actually adopt and use it consistently.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

5

Functionality

9

CN

Cameron Nielsen

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
November 2020

Easy task tracking workflow

Pros

The interface is easy to navigate which makes submitting tasks and keeping track of them both quick and efficient.

Cons

At times tickets can end up getting buried or overlooked but that seems more related to user error or how the workload is being managed than to any real issue with the software itself or its design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

Jonathan Tai

Entertainment, 1-10 employees

More than a year

4.0
November 2020

Clean design for remote teams

Pros

It is modern, visually appealing and easy to navigate. The features cover the core project management needs really well and it does exactly what it's supposed to do when it comes to organizing collaborative work especially with a remote team.

Cons

One downside was the pricing setup which wasn't very convenient for the team size we had at my previous job. We had around 30 people and were on the lowest pricing tier but we occasionally hit limits on how many team members could be assigned to certain projects. Moving up to the next tier just to add one or two extra people didn't really make financial sense for the company.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

6

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
November 2020

Excellent customization

Pros

The tool comes with a really strong set of tools for customization, plus an excellent API that lets you pull data into your own systems and tools. That level of flexibility is hard to top. It is a paid product but the feature set makes the cost feel justified. If you are shopping for the cheapest option, this probably will not be the right fit especially since you likely would not end up using everything it offers anyway.

Cons

There is definitely a learning curve although the documentation does a good job of helping you get through it. Pulling custom aggregated data or getting data out of the platform can be challenging but it is still possible. I ran into a few issues along the way and customer support helped resolve them. Just plan for some extra time if you intend to build a custom app around the API.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

RK

Ryan Kintz

Music, 11-50 employees

Less than 6 months

5.0
November 2020

Faster teamwork

Pros

Asana has helped Afton Tickets and our development team communicate more efficiently by keeping timelines and tasks organized which has made it possible to finish projects faster.

Cons

There really isn't much negative to mention at this point. It does take a little time to learn At the beginning but their tutorials do a good job of helping you get started.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

SA

Shahrukh Ali

Marketing and Advertising, 11-50 employees

Less than a year

4.0
November 2020

Helpful team workflow hub

Pros

It is a great platform for keeping team work organized and on track.

Cons

Managing tasks can take a little more time than expected.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

DR

Daren Reifsneider

Health, Wellness and Fitness, 11-50 employees

Less than a year

3.0
November 2020

Getting too complex for managers

Pros

For smaller tasks the advantages of using a tool like this are not always as clear in practice since it can take just as long to talk things through as it does to document every step. That really applies more to minor tasks though. On bigger projects, it definitely has value but it still seems most appreciated by managers rather than the people actually doing the hands-on work.

Cons

Keeping up with all the features is difficult and the platform keeps becoming more and more complex over time.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

4