Anonymous
Marketing and Advertising, 11-50 employees
Less than a year
“Better team tracking”
Pros
Keeping up with recurring team tasks has become much more organized with Asana. Before this, we were relying on email and Google Docs without any real system so things could easily slip through the cracks. Now every task is tracked properly and there's much clearer accountability across the team.
Cons
Getting used to it took some time. At the beginning, the user experience felt a little complicated and confusing especially while I was still learning where everything was. Part of that may have come from our sales team being introduced to far more features than we actually needed or use.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Selim Devirek
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Top versatile project tracking”
Pros
Between the project setup, task management and kanban boards, it covers pretty much everything I need. I can organize work in task lists, start discussions, add collaborators, assign deadlines and keep everything in one place. It is like a complete package and staying on top of progress is very easy.
Cons
One thing that felt a bit limiting was the small space inside a task when adding collaborators and using the area for file sharing or discussions. I can see why it's designed that way and it may work well for others but personally I find smaller windows a little uncomfortable to use. That part was somewhat harder to work with for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer & Network Security, 1-10 employees
More than a year
“Versatile task tracking companion”
Pros
For more than three years I have been using it to manage both personal and work projects, along with creating and keeping track of tasks and to-do lists. It offers a wide variety of options for setting up tasks, adding reminders and monitoring progress which makes everything very convenient.
Cons
I haven't run into any issues so far and I am using the web version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan Jones
Marketing and Advertising, 51-100 employees
Less than a year
“Powerful collaboration boost”
Pros
Asana really takes task and project management up a notch. Working across teams, delegating responsibilities and assigning tasks feels much more organized and efficient with it.
Cons
Getting started with it can feel a bit overwhelming. I had a hard time finding my way around At first but after watching a few helpful videos and reading tips on how to use it better, it ended up being a total game changer.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Financial Services, 51-100 employees
More than a year
“Highly collaborative”
Pros
The pricing is low and it works really well for collaboration across the team.
Cons
Creating reports can be difficult when using it as a pseudo work tracker.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
E-Learning, 51-100 employees
Less than 6 months
“Powerful task management for teams”
Pros
Asana can definitely support a team when it comes to managing tasks even if I wouldn't say everything can be done without effort.
Cons
Getting around it isn't all that simple. The layout can make certain items hard to find At times which gets frustrating when you're trying to move quickly. It also feels very busy overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anabelle De Mota Burgos
Graphic Design, 11-50 employees
Less than 6 months
“Stays on top of every task”
Pros
Having everything laid out in one place makes it really clear what needs to get done and helps keep all my work organized. If I am waiting on someone else to finish their part, I can assign the task to them and set a due date so nothing gets overlooked. It really cuts down on the whole I forgot about it problem and makes it easier to see how productive I have been.
Cons
At first all the different areas like tasks, inbox and dashboards can feel a little confusing to navigate. There's definitely a bit of a learning curve before it starts to feel natural.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Jessica Garza
Food & Beverages, 101-500 employees
Less than 6 months
“Powerful integrations for task tracking”
Pros
One thing that really helps is how well it integrates with other software. It's been very useful for keeping track of important tasks and maintaining a record of the major things that need to get done.
Cons
Every now and then I run into login issues. After some updates, it can also take a bit of time to find where certain things have moved. Aside from that, it's been a big help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Andrea Hamilton
Education Management, 1-10 employees
Less than 6 months
“Quick to learn”
Pros
It is surprisingly simple to use. Tools like this usually come with a bit of a learning curve but this one was very easy to pick up and use.
Cons
there isn't anything I'd want to change at this point. I have been really happy with it overall and I am looking forward to seeing how it continues to improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kristina Bhimineni
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“all in one social media planner”
Pros
Having task scheduling, note-taking and social media content planning all in one place was really useful. It also synced well with my calendar which made staying organized much more convenient.
Cons
One thing that got in the way was the mobile app not letting me copy and paste. I'd write out a full caption and then couldn't copy it from the app which takes away a big part of what I need it for.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Anthony Salvagno
Non-Profit Organization Management, 11-50 employees
Less than a year
“Perfect fit for nonprofit projects”
Pros
Running programs at a nonprofit, I rely most on it for task and project management and it fits that role perfectly. The platform is very user friendly, getting other people to adopt it is simple and creating task lists I can use to update my director team or coordinate with staff is quick and practical. With a bit of creativity, we even use some features for meeting notes and for sharing ideas fast instead of constantly going back and forth over email.
Cons
A few of the strongest features sit behind a paywall so while that's not a huge downside, I do wish my plan included access to the project timeline feature. Aside from that, my team has a wide range of skill levels so the more advanced tools usually end up unused which makes the platform best suited to the level we currently use it at.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Kristina Howes
Cosmetics, 1-10 employees
Less than a year
“Helpful milestones for freelancers”
Pros
Working with this made freelance projects feel much more structured. I appreciated being able to prioritize assignments, leave notes for the people managing the website and follow clear steps and milestones along the way. That level of organization helped me stay on top of tasks and manage my work better. It is especially valuable when a client brings you on and actually sets things up so you can succeed instead of just dumping information on you and expecting results. A tool like this really supports that kind of workflow without making you jump through a lot of hoops just to be part of the team.
Cons
The thing that bothered me was how difficult it was to quickly locate my own assignments when they were mixed into a much larger list for the whole team. Since the platform is meant to work well for teams, I think it could be more user friendly in that area. At times the layout also felt a little cluttered.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Erica Brookhart
Education Management, 11-50 employees
Less than a year
“allows interactive scheduling”
Pros
Asana has been fantastic for scheduling, checking employee availability and handling communication overall. It feels very interactive and employees can also comment on availability, collaboration and other updates which makes teamwork much better.
Cons
One thing I'd still like to see is a clearer way to separate alerts for managers and employees. It would be helpful if managers and employees could be placed into different groups.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
9
Derek Wohland
Hospital & Health Care, 500+ employees
Less than a year
“Powerful task structure”
Pros
Being able to set up projects, sub-projects, tasks and sub-tasks makes organizing work really effective. The team communication features are also essential and the email alerts whenever someone updates a sub-task are especially useful.
Cons
The biggest challenge is getting everyone on the team to actually adopt and use it consistently.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
9
Cameron Nielsen
Logistics and Supply Chain, 51-100 employees
Less than a year
“Easy task tracking workflow”
Pros
The interface is easy to navigate which makes submitting tasks and keeping track of them both quick and efficient.
Cons
At times tickets can end up getting buried or overlooked but that seems more related to user error or how the workload is being managed than to any real issue with the software itself or its design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan Tai
Entertainment, 1-10 employees
More than a year
“Clean design for remote teams”
Pros
It is modern, visually appealing and easy to navigate. The features cover the core project management needs really well and it does exactly what it's supposed to do when it comes to organizing collaborative work especially with a remote team.
Cons
One downside was the pricing setup which wasn't very convenient for the team size we had at my previous job. We had around 30 people and were on the lowest pricing tier but we occasionally hit limits on how many team members could be assigned to certain projects. Moving up to the next tier just to add one or two extra people didn't really make financial sense for the company.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
6
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
More than a year
“Excellent customization”
Pros
The tool comes with a really strong set of tools for customization, plus an excellent API that lets you pull data into your own systems and tools. That level of flexibility is hard to top. It is a paid product but the feature set makes the cost feel justified. If you are shopping for the cheapest option, this probably will not be the right fit especially since you likely would not end up using everything it offers anyway.
Cons
There is definitely a learning curve although the documentation does a good job of helping you get through it. Pulling custom aggregated data or getting data out of the platform can be challenging but it is still possible. I ran into a few issues along the way and customer support helped resolve them. Just plan for some extra time if you intend to build a custom app around the API.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ryan Kintz
Music, 11-50 employees
Less than 6 months
“Faster teamwork”
Pros
Asana has helped Afton Tickets and our development team communicate more efficiently by keeping timelines and tasks organized which has made it possible to finish projects faster.
Cons
There really isn't much negative to mention at this point. It does take a little time to learn At the beginning but their tutorials do a good job of helping you get started.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Shahrukh Ali
Marketing and Advertising, 11-50 employees
Less than a year
“Helpful team workflow hub”
Pros
It is a great platform for keeping team work organized and on track.
Cons
Managing tasks can take a little more time than expected.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Daren Reifsneider
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Getting too complex for managers”
Pros
For smaller tasks the advantages of using a tool like this are not always as clear in practice since it can take just as long to talk things through as it does to document every step. That really applies more to minor tasks though. On bigger projects, it definitely has value but it still seems most appreciated by managers rather than the people actually doing the hands-on work.
Cons
Keeping up with all the features is difficult and the platform keeps becoming more and more complex over time.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
4