Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Accounting, 1-10 employees

Less than a year

4.0
November 2020

user friendly task management

Pros

It is easy to use. Plus it does a really good job of helping me keep track of tasks and manage my team.

Cons

The thing that's missing is the ability to insert an image directly into a message. It would be even better if that feature were added.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

6

HD

Haley Dalian

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2020

Proactive project tracking wins

Pros

Instead of chasing updates through email threads and Slack messages, Asana gives our team one place to stay on top of important projects, timelines and coworker comments in a much more proactive way.

Cons

As it gained traction with our team, the pricing started to climb as more people were added. And like any tool, it can also become distracting and take up too much attention if it's used more than necessary.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Design, 11-50 employees

Less than 6 months

4.0
November 2020

Clear project tracking

Pros

One thing that really works well is how clearly it lays out both upcoming and ongoing projects. Since our team works fully remotely, proper project management is essential to keeping the business running well. It gives us visibility into what everyone is working on which helps prevent overlap in responsibilities. It's also very helpful for structuring larger projects, then breaking them down into subtasks and assigning each one to the right person.

Cons

I came into a team that was already using the system heavily so it took me a little while to get used to the workflow. After I understood how everything was set up though, it became very practical and useful for both me and the rest of the team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
November 2020

Clean design for team planning

Pros

The clean font gives it a nice look and makes the platform simple to move around in. It's a really useful way to share project ideas, deadlines, files and other updates with the team. I also like that the free plan starts with up to 15 members which is an amazing option for smaller teams.

Cons

At times uploading and sharing can be a bit frustrating because of occasional glitches. I do wish the free plan allowed more than 15 members as well. There was also a situation where something posted for the whole team to view somehow ended up getting deleted.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

7

Functionality

10

CN

Casey Nielsen

Design, 101-500 employees

Less than a year

5.0
November 2020

Indispensable for team projects

Pros

Using this tool feels very natural and it's simple to work with right away. It makes team collaboration and managing tasks or projects much more organized. I'd feel completely lost and far less productive without it.

Cons

A handful of features come with a bit of a learning curve because the platform is quite advanced but once you get familiar with how they work, everything runs very well.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

RS

Robert Seitzinger

Marketing and Advertising, 1-10 employees

More than a year

5.0
November 2020

top tier team workflow visibility

Pros

Having everyone on the team in one place and being able to follow the workflow from the first idea all the way through to completion is what makes this my favorite project management software. The way it brings together tasks, files and prioritized milestones is outstanding and feels truly top notch.

Cons

When it comes to the financial side, third party software tends to handle that better since the interface isn't always the most user friendly. That said the customer support team is excellent and very helpful whenever questions come up about integrating bookkeeping software.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

JB

Jeni Bayona

Computer Software, 11-50 employees

Less than 6 months

5.0
November 2020

Fantastic hub for team projects

Pros

It is very easy to use across just about any kind of project. It makes it much easier to stay connected with teams and individual contributors, share files and updates, handle revisions, move initiatives forward and discuss ideas in a more efficient way. It really works as a central space for teamwork, letting you keep track of all the important project details, from the earliest planning stages all the way to key success metrics. The advanced integrations with other services are also a big plus since they let you complete tasks and send or receive updates without constantly switching between tools.

Cons

This may be more related to our specific setup but I still feel there should be a better way to assign priority levels to tasks. At times a lot of small items end up cluttering the inbox. It would also help if admins could define more specific collaboration permissions for team members since giving everyone full freedom can create a risk of data loss. Aside from those points, I really don't have anything else negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

VW

Vicky Wallace

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
November 2020

Organized team task tracking

Pros

Shared task lists work really well for coordinating with others especially with subsections and deadlines built in. It also makes it clear what's been completed and what still hasn't been done which helps keep everyone on the same page.

Cons

One thing that could be better is that there's no clear way to tell if a task contains extra details until you open it. Also when a task title is too long, the end gets cut off so you cannot always see the full text right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Insurance, 11-50 employees

Less than 6 months

5.0
November 2020

Reliable tracking

Pros

The functionality and clean, simple layout of the website really stood out to me. It helps keep everyone on track and makes sure tasks get finished by the deadline.

Cons

there wasn't anything I disliked. It felt essential and every part of it served a meaningful purpose in the overall management process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Internet, 1-10 employees

Less than 6 months

4.0
November 2020

Productive value

Pros

Asana delivers good value for the price and its usability and functionality make it a productive tool to work with.

Cons

One downside is the user limit, along with restricted access and somewhat limited integration options.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

AP

Anthony Pepela

Food & Beverages, 500+ employees

Less than a year

4.0
October 2020

real time project tracking wins

Pros

Getting real-time updates on project progress and alerts when tasks are completed has been really helpful.

Cons

The mobile app still feels underdeveloped and its features are not as well built out as they should be.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

5

ML

Matt Lees

Design, 1-10 employees

Less than 6 months

5.0
October 2020

Team workload visibility shines

Pros

One thing Asana does really well is give us a clear overview of each team's workload.

Cons

It's honestly tough to point to many downsides. The biggest one would be the price although even that doesn't feel completely unreasonable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
October 2020

Simple team collaboration win

Pros

Working with teammates and assigning tasks in it is very easy. It's less complicated than many other options which makes it a really good place to start.

Cons

It isn't especially detailed so it fits smaller teams better. Once our team started growing, we realized other software worked better for us.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

ML

mandy Lozano

Consumer Goods, 11-50 employees

Less than a year

5.0
October 2020

Thoughtful design

Pros

Using it is easy from the start because the interface seems user friendly and everything flows well. The small touches like the celebration animation and TabB make it feel smart and genuinely human centered. You can tell real people put thought into how it works. That said it works best when it's set up properly so taking the time to organize it well really makes a difference.

Cons

Searching for a project or portfolio can still be frustrating at times. I sometimes end up clicking through several layers before I find what I need. A lot of that comes down to the board, project and portfolio setup so it definitely has a bit of a garbage-in, garbage-out dynamic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0
October 2020

Organized everything

Pros

Keeping my day organized is much simpler with Asana. I can sort tasks, goals and milestones into categories and it lets me track progress within each task or milestone clearly.

Cons

A few features are locked behind an extra cost and for us, they just didn't offer enough value to justify paying more.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Anonymous

Consumer Services, 500+ employees

Less than a year

5.0
October 2020

Content calendar that keeps me on track

Pros

The content calendar and project management tools are easily my favorite parts of Asana. I also get regular email reminders about tasks that are still pending which helps a lot. It makes it really simple to keep track of daily work and stay on top of follow-ups.

Cons

The only downside is that project insights are available only in the paid version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Furniture, 101-500 employees

Less than a year

4.0
October 2020

Customizable workflow

Pros

It is easy to use thanks to its user friendliness, modern layout. It's customizable enough for different ways of working and switching quickly between views and tasks helps keep everything moving efficiently.

Cons

That said it is a bit too simple for our needs and doesn't offer enough layers of organization. The pricing structure is also confusing and gives the impression that you're being pushed into higher plans. On top of that the bulk action tools are difficult and it doesn't seem well suited for managing larger projects.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

9

JH

Julie Herrera

Accounting, 51-100 employees

More than a year

5.0
October 2020

Fantastic team collaboration visibility

Pros

Working with my team is much better with Asana. We collaborate on projects all the time and I really appreciate being able to assign tasks to myself or to other people across the organization. It also makes it simple to see exactly where everyone stands on their work without having to constantly check in or ask for updates.

Cons

Its value can sometimes depend heavily on how much the whole company actually commits to using it. When other people in the organization don't use it, I feel a bit limited since the biggest benefit for me is the collaboration piece.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

BK

Bryan Kraft

Food & Beverages, 51-100 employees

Less than a year

5.0
October 2020

Versatile task tracking powerhouse

Pros

It is a reliable tool. Plus it integrates well with Gmail, Slack and plenty of other tools and it gives you useful task options like recurring tasks, one-time items, followers and more.

Cons

I really don't have any major complaints. If anything, the notification system could be a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CRDS

Christian Radoll da Silva

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

4.0
October 2020

Clean interface

Pros

One thing that really helps with Asana is the variety of filters available for organizing tasks. It also lets the team create and share documents in one place, with those files stored directly inside the platform. The usability is excellent and the Kanban cards do a lot to improve the visual organization of work. The interface feels clean especially when compared with other tools and the timeline view is really helpful for planning as a team and setting priorities.

Cons

The basic free plan is quite limited and only includes a small set of features. It's also only available on the web which can be inconvenient depending on the situation.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6