Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

OS

Olivia Sisinni

Design, 1-10 employees

Less than a year

5.0
October 2020

Flexible views

Pros

It is user friendly and easy to work with. It lets you look at projects from a few different perspectives and it's flexible enough to customize around your specific workflow and needs.

Cons

A small frustration is that if two people need to be assigned to the same task, you have to duplicate it instead of adding both people to one task. That can be a bit annoying when reviewing project steps though it's definitely not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CH

Cori Hooker

Hospital & Health Care, 1-10 employees

Less than a year

4.0
October 2020

Organized remote teamwork

Pros

Working with a fully remote team, Asana has been really helpful for assigning tasks to everyone and keeping collaboration moving. We're able to work together on projects, share updates without much hassle and set due dates so nothing gets overlooked. Everything stays very organized and it's especially useful that tasks can be sorted by things like due date, project, priority and other levels of importance.

Cons

One part that could definitely be better is the task creation box since it's not very user friendly and the labels should be clearer. I also don't like that tasks can be assigned without a due date at all. It would make much more sense if every task required some kind of timeline to be attached.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

MG

Michel Golovkin

Internet, 11-50 employees

Less than 6 months

4.0
October 2020

Powerful project management tools

Pros

Asana really turns project management into a precise system and it comes with plenty of integration options that are especially useful for more advanced users.

Cons

The interface isn't its strongest point. When there are too many projects and subtasks, things can start to feel confusing which may hurt productivity during time-sensitive work.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

9

CN

Carly Nashban

Computer Software, 500+ employees

Less than a year

5.0
October 2020

Top fantastic for team collaboration

Pros

Using it has been really easy. Assigning tasks to team members is simple, collaborating with coworkers in real time works well and the interface looks modern. Also it doesn't take long to learn which makes getting started with a new system pretty quick.

Cons

One thing that felt limiting was the lack of a clear way to view timelines across multiple projects at the same time. There isn't really a single big-picture page so you end up looking at individual assigned tasks or each project timeline separately.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HS

Hannah Sulcov

Marketing and Advertising, 1-10 employees

Less than a year

3.0
October 2020

Reliable teamwork but takes adjusting

Pros

Asana works well for collaboration, project organization and staying in touch with team members. It makes it simple to follow projects and see what stage they're in and the pricing feels reasonable for what's included.

Cons

Switching over from another platform took me a bit of time to learn and get comfortable with. You also have to pay extra for some integrations and at times it can be difficult to sort through projects.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

5

Functionality

4

TS

Tracee Seals

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0
October 2020

Custom dashboard

Pros

The dashboard was one of my favorite parts and I really appreciated being able to customize the functions to fit the way I work. Having the option to add other users was also very helpful.

Cons

The goal reminders were a downside for me. I kept getting too many emails about checking goals and after a while it started to feel overwhelming and concerning.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Retail, 500+ employees

More than a year

4.0
October 2020

Simple workflow

Pros

It has a visually appealing interface and is easy to use. I used it regularly for quite a while before eventually moving on to other task management tools.

Cons

I ended up preferring platforms like Trello and Jira since they offer more features and broader functionality. That said it is still a great program overall.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

MI

Marina Ivanovic

Entertainment, 51-100 employees

Less than a year

5.0
October 2020

Top fantastic for team accountability

Pros

We mainly rely on it for onboarding and offboarding and it's been really useful for coordinating work across different departments while keeping everyone accountable on each project. Task tracking is also easy and it's user friendly to update tasks or check where a project currently stands.

Cons

People using it for the first time may need a little time to get comfortable with it especially if they're also new to task management tools in general.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JS

Jess Smiley

Design, 1-10 employees

More than a year

4.0
October 2020

Versatile features for task work

Pros

It comes with a broad set of features and gives you several flexible ways to handle and support most tasks.

Cons

Switching between different project views isn't very easy and it's not really built for graphic design work.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Aviation & Aerospace, 101-500 employees

Less than a year

5.0
October 2020

Teamwide visibility

Pros

Keeping my work organized is much easier with this tool and it gives my teammates clear visibility into what I am working on. I also rely on it to set up planning and task management processes for a team spread across three different regions and it does a really good job of keeping everyone aligned and on the same page.

Cons

At the same time this tool can become disorganized pretty quickly if you're not careful. You have to stay on top of what you create because it can turn messy and confusing when the features aren't used thoughtfully.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

SB

Sarah Baumann

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

5.0
October 2020

All your tasks in view

Pros

One thing I really like is being able to view several tactical items all on a single screen. With a lot of software, you end up scrolling constantly just to keep track of everything so this setup is a big plus.

Cons

It can take a bit of digging to locate everything you need, like notes and similar details. Other than that, I really don't have any significant complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 1-10 employees

More than a year

3.0
October 2020

Too complex for teamwork

Pros

Back when it kept things simple, it worked really well for basic task tracking. But since then all the added complexity has turned it from a reliable choice for simple task management into a below average tool for handling collaborative work.

Cons

It is overly complicated yet it still comes up short on features.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

3

HM

Hannah Mandapat

Computer Software, 51-100 employees

Less than a year

5.0
October 2020

Flexible layouts for every workflow

Pros

Asana fits the way I work really well because it's simple to use and flexible enough for what I need. I also appreciate the different layout options, plus I can make tasks and subtasks as detailed as I want.

Cons

One thing that has been a little frustrating lately is editing comments and descriptions. I am not sure if it started after an update but clicking into the text box doesn't always let me edit and I have only noticed this issue recently.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RK

Rakib Khan

Information Technology and Services, 11-50 employees

Less than a year

4.0
September 2020

Clean interface for daily planning

Pros

It is very user friendly, with a neat and clean interface that makes everything easier to navigate. Planning, assigning tasks and tracking progress all feel much simpler because of how it's laid out. It's become part of our everyday workflow at work and we rely on it daily.

Cons

The thing I'd point out is that it misses a few features you can find in alternatives like Basecamp or Monday. The options for prioritizing and sorting tasks are also pretty limited which can make task management feel a bit restricted at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

5

LB

Laura Berridge

Professional Training & Coaching, 1-10 employees

More than a year

5.0
September 2020

Task organization that just works

Pros

The tool looks modern and very approachable even without much technical know-how. It's really helpful for splitting projects into smaller tasks, keeping everything organized and sharing work with a VA or team while tracking progress and important files in one place. The email reminders for upcoming deadlines are also very useful.

Cons

I haven't come across anything I dislike about it. I also don't have much else to compare it to but At the same time I have never felt any reason to look for another option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Alexander Gambino

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2020

Clean interface, powerful workflow

Pros

It packs in plenty of functionality without feeling overloaded. The interface stays clean, user friendly and simple to navigate which makes it really pleasant to use.

Cons

A few features are still missing like built-in time tracking and some advanced options that other platforms offer. Even so, I keep returning to it for simpler projects that don't need all the extra bells and whistles that usually make the UI feel cluttered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

CS

Connie Shaw

Medical Devices, 101-500 employees

More than a year

5.0
September 2020

Fantastic for task organization

Pros

I must say it has been really useful for bringing all my tasks into one place and making day to day work much easier to manage. It also does a great job of organizing different projects and the ability to create templates is especially helpful when you need to reuse the same process again and again.

Cons

One thing I'd still love to see is the option to create custom rules in the basic plan since that would make automating task organization much better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SK

Sushil Kharel

Photography, 51-100 employees

More than a year

4.0
September 2020

Top user friendly task management

Pros

Asana is very user friendly so even first-time users can navigate it without much trouble and really make the most of its features. The drag-and-drop options for creating projects and tasks are also a standout and make the whole process much nicer.

Cons

That said managing projects through the mobile app is not very user friendly overall. On top of that exporting data for offline use or backup can be quite frustrating and take a lot of effort.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AB

Alex Brady

Computer & Network Security, 101-500 employees

Less than a year

4.0
September 2020

Easy project tracking

Pros

Compared with tools like JIRA, this one seems much more modern, clean and easy. The interface is user friendly and simple to use which makes adoption a lot easier across the team. It's also much clearer to see what needs attention, what's already being worked on and overall it gives me everything I need to manage projects for a software team.

Cons

I don't have any complaints. Project management isn't something I usually enjoy but it makes it feel much more manageable and digestible.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

9

YW

Yisha Wang

Design, 1-10 employees

Less than 6 months

5.0
September 2020

Smart integrations

Pros

Using Asana has been a really enjoyable experience because the UX feels thoughtfully designed and makes teamwork more engaging. It adds a fun element to collaboration while also improving how we handle tasks and manage time. Another big plus is how well it works alongside many other apps and programs so there's plenty to explore and adapt to my team's workflow.

Cons

One minor downside is that the interface includes a lot of colorful elements and integrations which can be a bit distracting at times and pull my attention away from the actual work content.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8