Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Internet, 1-10 employees

Less than a year

5.0
September 2020

Task tracking that boosts teams

Pros

Being very task focused, this platform is a perfect fit for the way I work. Adding tasks, updating them, creating subtasks and assigning work to other people on the team is all very easy. It makes project tracking much more manageable and helps improve overall efficiency.

Cons

Nothing really stands out as a major downside to me though I would appreciate it being a little faster when wrapping up or moving tasks. I have noticed I sometimes need to pause for a couple of seconds between moving items just to make sure the changes are actually saved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Jens Gruter

Building Materials, 11-50 employees

More than a year

4.0
September 2020

Top feature rich team collaboration

Pros

It is a great tool because the interface is user friendly while still offering plenty of useful features. It works especially well when you're managing a project, collaborating with others or keeping track of tasks. The workflows are also a major advantage.

Cons

One thing that could be improved is the way task details are structured since something closer to Basecamp would be better. It can also start to feel a little cluttered once you're handling a large number of projects.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

A

Anonymous

Management Consulting, 1-10 employees

Less than a year

5.0
September 2020

Quick task tracking win

Pros

Keeping up with tasks and even the smaller subtasks is fast and easy. The features are simple to understand and it's just as simple to get other team members trained and comfortable using them.

Cons

The thing that would make it more useful is stronger budget tracking. That part doesn't really stand out as its own feature right now so we still rely on a separate program to handle it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

JG

Jonathan Gardocki

Publishing, 11-50 employees

Less than 6 months

5.0
September 2020

Fast visual task boards

Pros

Using it is quick and very visual especially with the drag-and-drop setup for creating and managing assignments. Making new cards, updating them and shifting them across the different progress columns is easy. Also it helps that each card can hold plenty of extra context, like team members, due dates, attachments and other useful details.

Cons

Overall the functionality works really well. Still, moving cards can occasionally feel slow, particularly when a card has to be dragged to another part of the board that is off-screen because of limited screen space. The board can also start to look crowded when too much information is visible at once. It would be nice to have the option to hide card images by default and only show them after opening a card.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

HH

Heidi Hammond

Computer Software, 101-500 employees

Less than a year

5.0
September 2020

Top excellent packed

Pros

Whenever we come up with a new way to use Asana, it already seems to have the feature built in. It covers everything we need and feels like they've really thought through all the different ways teams might want to use it.

Cons

Some of the more advanced tools take a bit of time to learn although there are also plenty of simple features that I really enjoy using.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

RA

Rory Albertyn

Information Technology and Services, 1-10 employees

Less than a year

5.0
September 2020

Powerful free plan for teams

Pros

It is easy to use and the free version already includes plenty of features to handle most business needs. Getting it up and running is very simple and new users usually adapt to it quickly without much trouble.

Cons

The biggest downside is the cost. It can become pretty expensive when you have a larger number of users especially if you're paying on a monthly basis. Unless you can stay on the free plan or you're working with a smaller team, the pricing can feel a bit overwhelming.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

LM

Lindsay Malicoate

Marketing and Advertising, 1-10 employees

Less than a year

5.0
September 2020

Fantastic team collaboration hub

Pros

One of the best parts about Asana is how well it keeps our team working together on projects. We can assign tasks to specific people so there's never any confusion about who's responsible for what. The app integrations are also really useful especially with tools like Slack.

Cons

I don't really have any complaints. We used to rely on several different tools to handle the same objectives and it manages all of that in one place now so I am very happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

julien smeyers

Marketing and Advertising, 1-10 employees

Less than a year

4.0
September 2020

Remote teamwork done right

Pros

Working with a team is really simple in Asana especially when employees are working remotely.

Cons

Nothing in particular stands out as a downside as the tool is well built and thoughtfully designed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

CW

CATHERINE WELKER

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
September 2020

Centralized project tracking win

Pros

Having this software in place made it much simpler to track marketing goals and deadlines across different departments. Everyone had a single place to check project status which kept communication clearer and more aligned. It also did a good job of helping our team stay organized and keep up with deadlines.

Cons

The only real drawback was getting everything up and running at the beginning. Setting up all the work takes a while and it also takes some time for everyone involved to get used to using it consistently.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

TM

Tom Mandell

Market Research, 11-50 employees

Less than a year

5.0
September 2020

Versatile dashboards

Pros

Between the customizable setup, timely alerts, useful dashboards and the ability to manage multiple projects with sub-tasks, Asana has turned into my go-to hub for project management.

Cons

Getting everyone to actually adopt it can be tough and the customization side isn't always easy. It takes a bit of practice and know-how to set the tool up properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Writing and Editing, 1-10 employees

Less than 6 months

5.0
September 2020

Top clean design for remote teams

Pros

This product is very user friendly so new users can pick it up quickly and understand how it works without much effort. It works really well for a team of remote freelancers and I also love the minimal, colorful design.

Cons

I honestly cannot think of any downsides right now as this product covers everything our remote freelancer team needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

CA

Carl Askew

Information Technology and Services, 51-100 employees

Less than a year

4.0
September 2020

Staying aligned across states

Pros

With our team spread out across several states, this has been a really helpful way to share updates, deadline changes and task details without needing constant one-on-one communication. It's made the whole team more efficient and helps keep everyone organized and on track.

Cons

One thing to keep in mind is that the desktop version doesn't feel the same as the mobile version. It's still usable on both but you do need to pay attention to which platform you're using when working through a task.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

JS

Jan Softa

Information Services, 1-10 employees

Less than a year

4.0
September 2020

Useful task management features

Pros

It is a great tool as it comes with the features I actually need. I have been using it to manage project workflows with business partners and it handles that really well. Assigning tasks and adding project participants is especially convenient and works exactly as expected.

Cons

The thing I'd still want is a mobile app that offers the same strong overview of upcoming and completed tasks that the web version provides.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

JC

Jason Campbell

Construction, 101-500 employees

More than a year

5.0
September 2020

simplifies boards creation

Pros

Creating boards and lists in it is really easy and I like being able to switch one into the other depending on how the project is progressing. That flexibility makes it much simpler to adjust the setup as work changes.

Cons

The mobile app still has some formatting problems. I work with deep subtasks that need to be opened to complete them and that experience on the iPad app could definitely be better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HK

Henrique Kugler

Media Production, 1-10 employees

More than a year

4.0
September 2020

free plan is the best

Pros

Flexibility is definitely its biggest strength. The free plan is also pretty generous which can be a deciding factor for people working on solo projects especially freelancers.

Cons

Getting started can feel a bit overwhelming because the learning curve is fairly steep. If you're not prepared to spend some time figuring it out, the overall experience can end up being pretty frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

TO

Timothy Oehrlein

Internet, 1-10 employees

Less than a year

5.0
September 2020

Powerful views that boost planning

Pros

It's a very powerful tool with lots of great features. Having different ways to view projects like lists, boards/Kanban, calendars and more makes it very easy to manage work in the way that suits you best.

Cons

One thing I'd still like to see is the option to archive project tasks, similar to what Trello offers. It would also be helpful if a main task could be marked complete automatically once all of its subtasks are finished.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

TS

Theo Sismanides

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2020

keeps us away from distractions

Pros

The tool gives me a calm, distraction free space to work with my colleagues, away from the noise of Facebook and the back-and-forth of email, while setting up projects and tasks so things actually get done.

Cons

The help section could definitely be better especially for people who aren't very comfortable with computers. It's still possible to learn the program if you take time to study it but the support in that area should have been done better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

RA

Rosalind Atkinson

Publishing, 1-10 employees

Less than 6 months

5.0
September 2020

Easy team adoption

Pros

Getting our team up and running was much simpler than I expected. I assumed it would require a lot of training but it turned out to be very user friendly and people adapted to it quickly.

Cons

For me the only real issue is that the way different projects are organized, along with who can view what, can be a bit confusing. It feels somewhat cramped and not as user friendly as it could be even though it's still usable once you understand how it works.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Human Resources, 1-10 employees

Less than 6 months

5.0
September 2020

Handy reports

Pros

The interface looks really modern and getting the daily reports has been very useful.

Cons

I just haven't been using it long enough yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2020

Rule based task organization shines

Pros

After a couple of months of using it, it has turned out to be an amazing tool for managing projects separately while sharing complete details with other team members. One feature I really like is the Rule function which is extremely handy and works very well. It automatically converts tasks and sends them to the right original bucket making task organization feel much more professional and efficient.

Cons

The interface looks good Overall but it still needs some improvement. When a user logs in, it would be much better if the GUI provided a complete overview of the project along with its overall progress right from the start.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10