Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JC

Justine Carion

Hospital & Health Care, 11-50 employees

More than a year

3.0
August 2020

Helpful for accountability

Pros

I like that it helps keep team members accountable for their deliverables.

Cons

At the same time staying on top of updating and adding tasks takes more effort than I'd like. I'd rather manage my workload through Slack.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7

MD

Moshe D

Director/VP, 11-50 employees

4.0
August 2020

Best for Task Management

Pros

Asana is awesome for task management (organization and delegation). The interface is intuitive and appealing

Cons

I couldnt find a good solution for time tracking.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

AM

Austin Minor

Computer Software, 500+ employees

More than a year

4.0
August 2020

Top reliable tracking

Pros

Handling multiple projects used to be really challenging but this tool ended up being exactly what I wanted in a project management platform. I have been using it for years and the experience has been fantastic. It consistently keeps everything tracked well so I can clearly monitor the progress of my projects as well as my team members' performance. It also helps me distribute my workload better and come up with different ways to manage projects more efficiently. Another useful part is that it shows how much time I spend on a specific task which has been helping me manage both my time and overall workflow more effectively.

Cons

The only weakness I see is that the automation features still are not developed in a very advanced way. Aside from that, it performs really well in our organization and I haven't run into any major issues with this project management tool.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

6

TP

Taylor Pearce

Defense & Space, 51-100 employees

Less than a year

3.0
August 2020

Clean interface, a bit pricey

Pros

Starting a new role at an engineering firm last year is when I first got acquainted with it. Our teams use the platform to manage multiple projects and keep tabs on progress across different workstreams. The interface is simple and user friendly so setting up projects and tasks doesn't take much effort or require a lot of clicking around or bouncing between windows.

Cons

That said the biggest deterrent for me is the pricing. It feels fairly expensive for what it offers and even though it can connect with other applications, I have still had a tough time seeing the cost-benefit side of it in a favorable way.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

7

OQ

Oliver Quix

Computer & Network Security, 11-50 employees

More than a year

5.0
August 2020

Easy daily workflow boost

Pros

This is the tool I keep coming back to because it really simplifies my work. The interface is user friendly and everything seems easy to navigate.

Cons

A thing that can be a bit overwhelming is the number of emails it sends. At times the notifications feel excessive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LC

LOUIS CARRILLO

Consumer Goods, 11-50 employees

Less than a year

5.0
August 2020

Google drive sync wins

Pros

It felt like a fast and well organized project management tool for our team. It helps us keep communication attached to each task which makes collaboration much clearer. We also really like how smoothly it integrates with Google Drive making setup easy and convenient. Team members can add messages and progress updates directly within tasks and that has reduced our email volume a lot while helping us stay on track. Everyone can gather incoming work there as well and sort it by priority especially through the upcoming section. Another feature we really value is Boards since it gives us a visual way to organize work and removes the need for another app to handle that. On top of that the mobile version is simple to roll out and gives us a reliable, flexible way to view and complete tasks while on the go.

Cons

A few people have mentioned that the Team Transparency view can feel too detailed when it comes to assignments and task progress but honestly those are the exact features our team wanted when we chose it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

MK

Mary Kohlbach

Information Technology and Services, 11-50 employees

Less than a year

5.0
August 2020

Task tracking done right

Pros

Asana has been a must-have for staying on top of tasks. One of the best parts is being able to switch between a list view and a calendar view depending on what works better. The color coding for teams is also really helpful since it makes it quick to tell which task belongs where.

Cons

Up to this point it has handled everything I have needed it to do and the layout is easy to navigate so I really haven't run into any issues.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

KF

Kingsley Felix

Publishing, 1-10 employees

Less than a year

5.0
August 2020

Free plan that delivers

Pros

Having it available at no cost for up to 15 users has been a big win for us. There are around 13 people on our team and it has really helped the company accomplish a lot.

Cons

I do not have any complaints. For a free version, it has supported my company and business in many useful ways and does exactly what we need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA

Palash Ahmed

Writing and Editing, 1-10 employees

Free Trial

5.0
August 2020

Helpful for remote teams

Pros

After trying the free trial, this tool already seems like a good fit for remote collaboration with team members. Both the frontend and backend interfaces, along with the available options, are user friendly and easy to work with. It works well for beginners while still being useful for more experienced professionals. Overall it's been a really helpful remote work tool.

Cons

The only downside is that it doesn't offer enough advanced features for chat communication.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

SD

Steve David

Investment Management, 500+ employees

Less than a year

5.0
August 2020

Anywhere task tracking win

Pros

Plenty of tools out there handle time tracking and project management but this one stands out to me because it's easy to implement and get running. It lets me stay on top of my daily tasks and projects from anywhere at any time which has been really convenient. Overall it's an excellent option for time tracking.

Cons

It feels like a complete solution for project management and time tracking. The interface is clean and user friendly so it doesn't take much effort to learn and use on a daily basis.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

DD

Dasha Derkach

Arts and Crafts, 1-10 employees

Less than a year

5.0
August 2020

Keeps every task on track

Pros

It is really simple to use and it comes with some excellent tools that help me stay organized and keep up with everything I need to get done. It makes sure my tasks stay on track and nothing important gets missed.

Cons

At times it can be a little challenging to understand how to use all of its features to their full potential but once you get the hang of it, it works perfectly for businesses or even influencers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

JS

Joelington Silva

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
August 2020

Excellent team collaboration hub

Pros

Asana has been an excellent tool for working together on software projects without relying on endless email threads since it keeps everything organized in one place.

Cons

I really don't have any complaints although having more resources available would make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TT

Tamanna Tasmin

Higher Education, 500+ employees

Less than a year

5.0
August 2020

Daily team coordination wins

Pros

Day to day collaboration with my team is much more organized with this tool. I am able to assign tasks and projects to different team members, stay on top of their progress and follow up when needed. If anyone has questions, they can also contact me through Teams which helps keep communication moving.

Cons

One limitation is that a single task cannot be assigned to two team members At the same time since it only allows one assignee. Another frustrating part is that when I assign a project and someone marks it as complete, the project details disappear afterward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

CM

Chavelle Mattis

Accounting, 1-10 employees

More than a year

5.0
August 2020

Task management that just works

Pros

The features are easy to use especially when it comes to managing tasks.

Cons

At this point there really isn't anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JF

Joe Fassbender

Information Technology and Services, 11-50 employees

Less than a year

5.0
August 2020

Versatile project tracking powerhouse

Pros

It is user friendly right away and works well for a wide range of use cases and different user needs. It does a good job of supporting everyone across the organization while helping keep projects, tasks and overall productivity on track.

Cons

The Outlook plugin has room for improvement although it is still a really awesome feature overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

DC

Deborah Cohen

Automotive, 11-50 employees

More than a year

5.0
August 2020

Just right for project planning

Pros

As far as project management tools go, this one really hits the sweet spot. The learning curve is pretty light but it still has plenty of depth once you start using more of its features. After getting familiar with it, most of the time goes into actually doing the work instead of painfully trying to organize everything inside the software.

Cons

One downside is that photos and other attachments get reduced in size when you upload them to a task. It's not a major issue for everyday task completion but if your team needs to share large files, you'll probably need to use a separate tool for that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Anonymous

Hospital & Health Care, 11-50 employees

Less than a year

4.0
August 2020

Staying on track together

Pros

Keeping projects organized and on schedule has been really easy. Also it makes collaboration with teammates very simple especially when working remotely because everyone can clearly see what others are doing.

Cons

I don't have any issues with the software itself. The toughest part has been getting everyone at the company to use it consistently the way they're supposed to since the tool works really well.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

DS

Doug Stuart

Graphic Design, 1-10 employees

Less than 6 months

5.0
August 2020

Helpful subtasks

Pros

Using subtasks makes project management much more organized and assigning team members to tasks is quick and easy. The keyboard shortcuts are also really simple to use.

Cons

Getting familiar with how projects, teams and the overall structure fit together was a little confusing At first but once I understood it, everything worked fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Graphic Design, 1-10 employees

More than a year

5.0
August 2020

Fantastic project visibility

Pros

Over the past few years, Asana has become a core part of how our business runs. It gives us strong content and project management tools and as a small design and web development agency, we can finally follow every project from the initial inquiry all the way through to completion. It has done a lot to keep our workflow efficient and transparent and we've even created shared teams with certain clients so they can stay updated on the progress of their projects. The best part is that we've managed all of this on the free plan. We did test the paid version for a short time but for our small team which is a bit resistant to change, the free version already includes just about everything we need.

Cons

That said a few parts of the platform feel more complex than expected. We'd really appreciate more color choices for separating projects and tags instead of being limited to the same 16 options. The email notifications could also use work since they send more messages than necessary and don't offer much customization. Customer support does reply which is a plus but many of the improvements we've asked about seem to have been sitting in the request backlog for years.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

JB

Jinan Banna

Higher Education, 500+ employees

Less than 6 months

4.0
August 2020

Helpful task tracking workflow

Pros

Creating tasks in it is very easy and assigning them to the right people is just as simple. I can set task priorities without any hassle, add comments directly on each task and mark work as completed by moving it into another column which keeps the workflow clear.

Cons

The conversation feature was confusing for me because I couldn't figure out how to mark those items as finished or remove them permanently. They kept showing up which made everything harder to follow. It's also frustrating that tasks don't automatically sort by priority so I have to keep rearranging them myself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

5